Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThey sold an flat for me last year. They clearly have very good local knowledge and Laura was particularly efficient at dealing with the various parties and keeping me up to date on progress, leading up to completion.
Thank you for reviewing us Trevor, we really appreciate it.
5/5
GoogleWe brought our first property through Henry Adams and was very happy with there professional service. Laura from the Middleton branch was excellent. Helped us all the way.
Thank you for your review Joshua, we really appreciate it. Congratulations on your first property.
5/5
GoogleLaura and her colleagues at Henry Adams have been brilliant from start to finish. Honest and hardworking with great communication throughout. We unreservedly recommend them for buying and selling. Thank You!
Thank you so much Victoria, we really appreciate your comments!
5/5
GoogleFrom the very start , right up to the end Henry Adams stood out from the rest . Great service and excellent communication enabled a stress free experience. Highly recommended .PositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind words Rosemary, we really appreciate it.
5/5
GoogleRating only, no written review.
Thanks for the five-star rating. We really appreciate it.
5/5
GoogleRating only, no written review.
Thank you for review. We really appreciate it.
5/5
GoogleRating only, no written review.
Thank you for your review Karen.
5/5
GoogleRating only, no written review.
Thank you for your review Ross.
5/5
GoogleRating only, no written review.
Thank you for reviewing us Laura.
5/5
GoogleRating only, no written review.
Thank you for reviewing us Chloe.
5/5
GoogleRating only, no written review.
Thank you for reviewing us Emma.
5/5
GoogleBrilliant service, made life very easy!
Thank you Stephen, that is certainly our aim!
5/5
GoogleExcellent service and advice, thorough explanation and paperwork, responding immediately to any query: what a change to what I have been used to in the past! 10 out of 10.PositiveResponsiveness, Quality, Professionalism
Thank you Annie, we really appreciate your review.
5/5
GoogleVery professional and polite in everything they do. Couldn't be more helpful. Will definitely recommend them to others.
Thank you so much for your review!
5/5
GoogleVery lovely and friendly staff! Melissa in particular went above and beyond in explaining everything and helping us get the flat we wanted! Would highly recommend.
Thank you Rebecca, so glad we could help!
5/5
GoogleFirst time renting with Henry Adams- extremely good service! Very friendly staff- Melissa in particular was very very helpful! Would definitely recommend!
Thanks Jade, we are really happy that you found our service so good, we do work really hard to make moving less stressful. We hope you are happy in the property.
5/5
GoogleFriendly, helpful and understanding of my personal situation. Quick to reply and act when required. I’ve never privately rented through an agent before and it has been a very positive experience these past 12 months - Thanks
Thank you for your review Rob.
5/5
GoogleVery professional and easy to deal with. Ultra efficient with helpful and friendly advice. Regular property checks and thoroughness of check-in and check-out procedures leaves us confident in their abilities to manage our properties for us.
Thank you Dave, we try hard to be efficient so that is great to hear.
5/5
GoogleHad a great experience with this company, especially with Melissa, very kind and professional and extremely helpful. She has been exceptional and has responded quickly and tended to every need.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Melissa, we really appreciate it.
5/5
GoogleHenry Adams have made the whole process from viewing to moving in simple and easy. I would like to point out the exceptional service from Paul and Melissa, would recommend to anyone!
Thank you so much Tom, we really appreciate it.
5/5
GoogleA very friendly, open and down-to-earth initial meeting with Paul and Melissa helped determine the most appropriate route for us in whether to let or sell. Since then Melissa has professionally managed the process through to our ideal conclusion very effectively. Thank youPositiveQuality, Professionalism
Thank you Richard, we really appreciate your review.
5/5
GoogleMelissa Twinn from Henry Adams was super helpful, responsive and knowledgeable. She helped facilitate a very stressful move for me with minimal fuss and I'm very grateful. Great Letting Agent, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Alex, we really appreciate your comments.
5/5
GoogleHenry Adams in Haywards Heath are the most amazing lettings team. Melissa is so helpful, informative and keeps you up to date on everything that is happening. I would highly recommend Melissa at Henry Adams, Haywards Heath for anyone looking to rent.
Thank you for your kind words Julie-Ann!
5/5
GoogleHenry Adams Haywards Heath are by far the best letting agency. Melissa & Team have always been very efficient and are a pleasure to deal with. I was extremely nervous about renting out my property but I now look back and wonder what I was so worried about. :-D
It's so good to hear that Stephanie, so glad we made your nerves disappear!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
