Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Henry Adams office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing, very helpful estate agent . Many thanksPositiveResponsiveness, Professionalism

Seymand · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Seymand!

5/5

Google

Very efficient service coupled with fantastic communication, nothing was too much trouble as team were very friendly and helpful. Well done Storrington!

Dean · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Dean!

5/5

Google

Friendly, professional and responsive service - Henry Adams were selling the house we bought and Alex was so helpful and persistent with solicitors in getting the move progressing swiftly. Would definitely recommendPositiveResponsiveness, Quality, Professionalism

Olivia · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Olivia!

5/5

Google

Henry Adams have been amazing! We found a beautiful property to rent & from the first phone call they have been nothing but fantastic! I highly recommend using Henry Adams!

Caroline · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Caroline, much appreciated!

1/5

Google

Holy moly. I will never be renting through Henry Adams again. First, they didn't tell the landlady I was hoping to rent from that I had a dog when I explicitly said I had one and the landlady had told them she definitely didn't want pets. We got around that when we communicated ourselves WITHOUT the help of Henry Adams. Then they messed around with our contracts, lost contacts, terrible communication and messed us around some more just so we could pick up our keys! So much innec stress and time wasted. I'm glad I won't have to deal with them now for a long time, until I stop renting from my current place

Melissa · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Hi Melissa, Thank you for your time on the phone earlier on. We’re sorry you were unhappy elements of the service you have received. We really appreciate your feedback as we’re always looking to improve our service where we can. I hope you enjoy living in your new home. Best wishes James

5/5

Google

Living abroad, as we do, we need a letting agent who gives us peace of mind that our property is well managed in our absence. The service supplied by Henry Adams Storrington, and here mention must be made of James, Emma and Alex, is highly efficient and professional and it would be difficult, maybe impossible, to find anyone better to look after our asset on our behalf.PositiveResponsiveness, Quality, Professionalism, Value

Colin · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Colin! We really appreciate it.

5/5

Google

Great experience dealing with the Lettings Team (Alex, James and Emma) at Henry Adams Storrington who were very friendly and professional throughout. They made the whole process stress free, were always available to help with any issues and are swift in their responses to any queries.

Daniel · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Daniel, we really appreciate your review.

5/5

Google

We recently used Henry Adams and the agent we had was Alex. He was absolutely brilliant, such a lovely guy who was so helpful on mine and my partners first move together! Highly recommend.

Rachel · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your review Rachel!

5/5

Google

Alex at Henry Adams, Storrington is incredible. In my opinion an asset to the team and represents the Henry Adams brand very well. He made a move of property for us easy, understanding of our busy schedules and answering any questions quickly and concisely to ensure we were able to make informed decisions - we appreciate all his hard work and wish him all the best development in his career at Henry Adams.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much for your review Sophie, we will make sure Alex reads this.

5/5

Google

Alex and the team at Henry Adams Storrington have been amazing. Alex especially, his communication throughout the whole process of moving was incredible. Alex we can't thank you enough for helping us find our perfect home. I would highly recommend Henry Adams Storrington.

Hayleigh · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Hayleigh! We really appreciate your review.

5/5

Google

This was my first time dealing with Henry Adams, and they did not disappoint. Alex showed me around the property and was friendly, informative, and I felt like the only viewer despite the fact he'd shown so many around the place that morning. They kept me informed all through the process and I'm now settled in a place that I couldn't be happier in. If there are ever any issues, they respond quickly by email, or it's never hard to get through to them for a chat. I can't recommend them enough!

Wayne · 25 August 2022 · Henry Adams Storrington

Agent replied · 24 August 2024

Thank you so much Wayne, we really appreciate your review!

5/5

Trustpilot

Henry Adams Chichester

Henry Adams Chichester. Our rental process was very professionally facilitated by Charlie Salter who was fast, efficient, superbly organised and explained all the technical stages of E-signing in plain English. This was the best and most stress-free rental process we have EVER experienced and everyone we spoke to at Henry Adams was delightful. They work as a seamless team and left no questions unanswered. Charlie Salter is a first class agent and we cannot thank him enough for his excellent work!

Dr.J.Still · 18 August 2022 · Henry Adams Horsham

5/5

Trustpilot

Efficient

Efficient, friendly and professional. In particular Michelle Tattersall (Bognor Regis branch ) who always has a welcoming smile and aims to help .

Louise · 5 August 2022 · Henry Adams Horsham

1/5

Trustpilot

Seem good at first but then cracks appear quick

They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.

David · 31 July 2022 · Henry Adams Horsham

5/5

Trustpilot

Great experience with the Petersfield…

Great experience with the Petersfield branch. The agent Siobhan Merrett was extremely professional. I found her refreshingly honest in an industry that has a reputation for hyperbole.Mrs Merrett thoroughly explained the letting process and corresponded with me at every turn. I felt that my property was safe in her hands and she quickly found a suitable tenant.I would highly recommend working with her.

Michael · 19 July 2022 · Henry Adams Horsham

5/5

Trustpilot

What a fantastic company

What a fantastic company! After almost losing all hope with many letting agents, I had the pleasure of dealing with Henry Adams. From start to finish Alex was fantastic. He was polite and knowledgeable and always did what he said he would. Everyone else in the office was just as lovely and helpful. Amazing service and I’d use them and recommend them again.

Amanda · 16 July 2022 · Henry Adams Horsham

5/5

Trustpilot

Completely amazing have helped me move…

Completely amazing have helped me move twice I can't thank them enough Alex and Emma have been so supportive and helpful I couldn't of asked for a better letting agent

Charlotte · 15 July 2022 · Henry Adams Horsham

5/5

Trustpilot

Cant fault the Storrington Lettings team.

We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.

Andy · 15 July 2022 · Henry Adams Horsham

5/5

Google

Emma was very helpful and professional! Thank you for your help!PositiveResponsiveness, Quality, Professionalism, Value

George · 21 June 2022 · Henry Adams Horsham

Agent replied · 20 June 2024

Thank you for your review George!

5/5

Google

Rating only, no written review.

Harman · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your review.

1/5

Google

Have lived in property for over 10 years nothing gets done it's like headless chickens try Richard Morgan much better

Martin · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

We are sorry to hear of your dissatisfaction concerning the tenancy. We take feedback good and bad very seriously. A member of the team will contact you to discuss this, so that we can look into your comments further.

5/5

Google

Very friendly and professional lettings team, with wonderful and thoughtful touches to welcoming new tenants.

Duncan · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Duncan, we do appreciate your review.

5/5

Google

As new tenants, we have had excellent service from Henry Adams Lettings in Petersfield - very prompt and friendly service. Highly recommended.

Samantha · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Samantha.

5/5

Google

Henry Adams are a company that goes above and beyond the call of duty in any circumstance! Very professional, friendly team, good quality service, would definitely use them again.PositiveProfessionalism

Ayla · 18 June 2022 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Ayla, we really appreciate your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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