Trusted Agent profile · West Midlands and Oxfordshire

Green and Company reviews in Tamworth, Sutton Coldfield, Wantage and 3 more

4.5

★★★★★ Excellent

824 reviews across 9 offices and 2 platforms

www.green-property.com

Green and Company has nine offices, in Tamworth, Sutton Coldfield (four offices), Wantage, Birmingham, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 824 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

823

Reviews on Google

All 9 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 9 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 I was very pleased with the friendly customer service and friendly advice I received when buying a property through Green & CoTom, 29 November 2016Read the review from buyers

Our offices

Green and Company's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Green and Company office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Agent was obstructive in putting our offer to the vendor until they "financially qualified" us even though we supplied an aip. They kept pressuring to use their financial advice even though we had this already arranged with our trusted advisor. They were rude and unhelpful. Would recommend buyers and sellers to be wary.

John · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

1/5

Google

I was interested in 5 properties managed by them and wanted to view first, but they were really hopeless. I wasn't able to view any at the end. I found other estate agents much more friendly and helpful.

Yuan · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

Agent replied

Although your comments do not specifically relate to our Mere Green office we will take them up with Lettings department. However, please accept our sincere apologies for feeling the way that you do after dealing with them.

5/5

Google

The team worked very hard to market, then sell, my property. I was well advised and kept informed, both verbally and in writing, at all stages of the selling process. Becky was positive and energetic throughout the sale. My thanks to all.

Geoffrey · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

2/5

Google

not very epic .......... dissapointed

Nateus1 · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

Agent replied

Thank you for taking the time to provide feedback. From the information above it is not possible for us to look in to your comments. If you can email us (customercare@green-property.com) we will look in to the matter further. Kind regards Green and Company

1/5

Google

We offered over week ago on house in great barr and also sent all paperwork they asked me for. The staff have been telling lies about updates whenever I have called them, spoke to someone called andrea or amanda who told me my offer was highest because I was first to view the house. Then the manager calls me to decline my offer even though I was told I was higher then others - she could not give me a good reason so now we know she is lying as well. Not happy with the manager and staff member at green estate agents great barr. Very poor service towards customers!

Pam · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

Agent replied

Thank you for taking the time to provide feedback regarding our Great Barr office. Having looked into the matter I can confirm that your offer was amongst the highest that we received. All offers were submitted to our client who decided to accept an alternative offer based on the buyer’s position. The offer amount was ultimately not the deciding factor. Our agency staff updated you in a timely manner and provided factual information at all times but must take their final instructions from our vendor. We understand your disappointment that your offer was not accepted, on this occasion, but we would be more than happy to assist you in finding another suitable property. Regards Green and Company

5/5

Google

Excellent service and range of properties. Very professional in regards to managing our expectations and their financial services advisor was brilliant

Mancave · 29 July 2019 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)

Agent replied

Many thanks for taking the time to provide some feedback, much appreciated.

1/5

Google

Helpless and arrogant. They choose buyers who need to qualify so many ridiculous requirements

Yuan · 29 July 2019 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

We are sorry that you feel the way that you do. However, there is a need for us to qualify potential buyers on behalf of our vendors/landlords.

1/5

Google

Very poor service,dodgy dealings.considering their repute,made error asking them to sell my property,it was in high demand area,without doing any checks on available funds of prospective buyer,they forwarded me offer and upon asking them repeatedly whether buyer has funds ,they lied to me and after a month when there was no contact from buyer or their solicitor,I contacted green and Co,only to be told that buyer is in a chain,he is selling his house and will buy my house after sale,I wanted to decline offer but the staff kept asking me to wait and they are contacting buyer and their solicitor,it took me nearly 5 months to get rid of this agent and sell via a different agent with in short span of time,very unhappy with their sales team,bunch of tired ???? individuals with no passion for work or improving their lives Or getting any pride in what they do.shme on you.

Sheb · 29 July 2019 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Assuming the property was in the name of Sheb Kahn we cannot find any information on our database relating to the marketing of a property. We'd be grateful if you could contact our Customer Care team (http://www.green-property.com/branches/customer-care-team) and we would be more than happy to look into this matter for you.

3/5

Google

It took a very long time for this estate agent to get back to me and offer any price on the house but didn't measure up when they arrived - there are other estate agents out there I think they need to get their act together a little bit better I was very disappointed- a company that has such a big reputation

John · 29 July 2019 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for taking the time to provide feedback John. If you recall the appointment was re-arranged numerous times by yourself which did delay us being able to offer you an opinion regarding a marketing price. However, on the appointment Jonathan offered you a verbal opinion regarding a suggested marketing price. He also confirmed this in writing to you. I'm not entirely sure how we could have offered "you a price" any quicker. If you had of given Jonathan instructions to sell your home on the appointment he would have gone ahead and measured up the property. Regards Green and Company

1/5

Google

Worst estate agent I have come across.Can’t process simple requests and REALLY Bad Attitude from office staff when questioned.I now understand why estate agents have no qualifications, just loads of chat .i see they respond to people telling the truth on this medium with a real defensive attitude,if they focused on the job in hand they might not get so many absolutely negative reviews .Time for a change in management and direction,

Peter · 29 July 2019 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for taking the time to provide feedback. Having spoken to the staff at the office I believe that they did all that they could to answer and deal with your enquiries and I am sorry that you feel that this was not the case.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Green and Company

Which Green and Company office has the most reviews?

Tamworth has the most, with 146 reviews rated 4.7 out of 5, followed by Sutton Coldfield (34 Walmley Road Walmley) with 136.

Where are the Green and Company offices?

The nine Green and Company offices, by town:

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