Trusted Agent profile · West Midlands and Oxfordshire

Green and Company reviews in Tamworth, Sutton Coldfield, Wantage and 3 more

4.5

★★★★★ Excellent

824 reviews across 9 offices and 2 platforms

www.green-property.com

Green and Company has nine offices, in Tamworth, Sutton Coldfield (four offices), Wantage, Birmingham, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 824 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

823

Reviews on Google

All 9 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 9 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 I was very pleased with the friendly customer service and friendly advice I received when buying a property through Green & CoTom, 29 November 2016Read the review from buyers

Our offices

Green and Company's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Green and Company office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just Brilliant

Steve · 24 February 2020 · Green and Company Wantage

Agent replied

Steve, thank you so much for kind review. Best wishes

4/5

Google

Very professional company with really helpful and friendly staff.

Peter · 24 February 2020 · Green and Company Tamworth

Agent replied

Many thanks for providing feedback, much appreciated.

1/5

Google

Would highly recommend using other letting agents.

Jamie · 26 January 2020 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for taking the time to provide feedback, and I am sorry to read that our service failed to meet your expectations. From our point of view, we feel that we did all that we could to comply with your request to break the lease earlier than initially agreed, and your deposit was returned to you as quickly as we were able to do so. We wish you all the best in the future.

5/5

Google

Fantastic service from the team at the Erdington branch. Currently letting a property through them. The customer service from Rachael and Amy has been superb. They explained everything clearly and made the whole process straightforward. Keep up the good work.

Rashfire · 23 October 2019 · Green and Company Erdington

1/5

Google

As a rental agency we have been dealing with for two years now they are useless a complete lack of contact and when they do they claim they have been trying to contact us dispite having two contact numbers for us . We are still waiting for the contract to renew our tenancy agreement which should have been signed weeks ago . When you finally get a house inspection and report items such as damp etc you never hear anything . The gas inspection for the property is always done late and this time the boiler has a problem and you've guessed it not a word back from them. I very strongly recommend that you chose a much better agent

Paul · 30 September 2019 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Further to your feedback I have spoken to our Management Department and inspected the file in relation to your tenancy. Based on the file notes I strongly disagree that there has been a “complete lack of contact”. A reminder regarding the tenancy agreement was sent to you on the 3rd July advising that the landlord had agreed to extend your tenancy agreement. The department has also tried contacting you regarding an inspection. The gas safety certificate was due to expire on the 26th September and our contractor carried out a new inspection and issued a revised certificate on the 26th September. A quote regarding the boiler has also been obtained and sent to the landlord for approval, which has today been given the go ahead. We are here to help you and I would strongly recommend contacting our Management Team, who will do all that they can to resolve any issues that you have. Regards Paul Ivens

1/5

Google

Agent came out valued property everything was alright Found out when board arrived not with greens erdington even though property in erdington Had no feed back and no help

David-Paul · 19 September 2019 · Green and Company Sutton Coldfield (34 Walmley Road Walmley)

Agent replied

Thank you for providing feedback. We are marketing your home at our Walmley office because it falls within this offices catchment area. This would have been explained from outset. From looking at your file it would appear that the office is in regular contact with you but if you have any queries please contact the office who would be more than happy to help you.

1/5

Google

Rating only, no written review.

Mustafa · 12 September 2019 · Green and Company Erdington

Agent replied

Thank you for taking the time to provide feedback. I have looked into your file and I can see that we have arranged for contractors to attend the property to carry out some work in relation to door locks. However, the landlord does have the right to ensure certain items remain as they are which, I believe, has been communicated to you. If you have any outstanding queries please contact the management team who will be happy to help you.

1/5

Google

Piss poor service

Paddy · 5 September 2019 · Green and Company Tamworth

Agent replied

I have looked at our case management system and I can't find any information relating to Paddy McCarthy. If you have a genuine complaint about the level of service received please email us directly and we would be more than happy to look in to the matter for you. (customercare@green-property.com)

2/5

Google

Not great property managers. Brilliant to start with but then when they have you hooked they stop caring.

Kate · 29 August 2019 · Green and Company Tamworth

Agent replied

Hi Kate, thanks for the feedback. We do care. Is your feedback in relation to sales or lettings? Regards Paul

5/5

Google

Chris was fantastic throughout the whole process. Always at the end of the phone or email when needed and always swift with answers needed as well as moving us in extremely quickly. Brilliant experience all the way through.

Sasha · 31 July 2019 · Green and Company Wantage

Agent replied

Sasha, thank you so much for your kind comments. Chris and his team thrive on positive feedback and that only comes when you go that extra mile for people. Best wishes for the future.

2/5

Google

Very friendly and on the ball when they want your business. Initially had to make 3-4 phone calls to have all the mistakes (12 photos that were repetitive, incorrect descriptions on at least 3 of the rooms, incorrect floor plan for downstairs) on the websites rectified to give accurate description of property. When I called to advise that we would not be using their recommended solicitors due to cost, the agent we'd been dealing with never bothered with us again and we had to make phone calls to them for updates. Only found out we had a viewing during a chase up call! However, during any contact with the staff, they were all very pleasant and courteous. As I stated in an email to them, they were very on the ball when it came to sending their invoice!! No response.....

Debby · 31 July 2019 · Green and Company Birmingham

Agent replied · 30 July 2023

Hi Debby, thank you for taking the time to provide feedback. I am sorry to read that you were not completely satisfied with the level of service received and we will take up the matter with the branch manager. Regards Green and Company

5/5

Google

A first class service provided by efficient and knowledgeable staff who worked diligently to ensure the whole process was as fast and trouble free as possible.

Jill · 29 July 2019 · Green and Company Tamworth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Green and Company

Which Green and Company office has the most reviews?

Tamworth has the most, with 146 reviews rated 4.7 out of 5, followed by Sutton Coldfield (34 Walmley Road Walmley) with 136.

Where are the Green and Company offices?

The nine Green and Company offices, by town:

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