2/5
Rating only, no written review.
Trusted Agent profile ยท West Midlands and Oxfordshire
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824 reviews across 9 offices and 2 platforms
Green and Company has nine offices, in Tamworth, Sutton Coldfield (four offices), Wantage, Birmingham, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 824 reviews on two platforms, rated 4.5 out of 5 overall.
823
Reviews on Google
All 9 offices
1
Reviews on View Agents
All 9 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Green and Company's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
Rating only, no written review.
3/5
Good & professional
5/5
We purchased through Green & Co rather than selling and they were outstanding. A very special mention has to go to Ann, who was the glue who held our buying/selling transaction together! We are so grateful!
5/5
Green & Company Tamworth were helpful because they went above and beyond for not only the vendor but also us as the buyers. We had emails answered promptly and many calls made on our behalf. This would of been a much more stressful and drawn out process without their help.
3/5
Very helpful but to expensive ๐ โฆ
5/5
I had thought of using an online agent for the sale of our house, but given the issues we encountered I'm very glad we didn't. Yes, the cost was more than online, but I feel it was worth it. A buyer who pulled out without good reason on the day of exchanging contracts really complicated matters, but the staff at Green & Co handled matters very well. An expression of interest which had been made some months before was chased up and this turned into a firm offer and eventually a sale. Regular updates were very welcome, and all staff were friendly and efficient. Lindy was very good at shepherding the sale through and keeping us fully informed of all developments. So although the journey was long and at times traumatic, Green & Co performed well at all stages.
5/5
Green & Company Castle Bromwich were helpful because got full asking Price for property within a week and sale completion in 3 months and did so in friendly and enthusiastic fashion. Would also recommend Green lettings who managed rentals on same property for many years.
1/5
Poor customer service, I had been trying to contact them over a week everyday multiple calls a day and emails sent about a property that had gone up, it remained for weeks yet they never answered any of my calls or got back to my email. As someone who was interested why advertise on Rightmove if your not going to answer phone calls or returns emails. Before you respond usual bs we busy, I actually called so many times and different times and nothing. I would recommend you fix your call handling, I guess landlords should be aware of this too, losing out customers.
Thank you for providing feedback. We would like to get to the bottom of your issue because we have more than enough staff answering the phone all day, everyday and we have enough data available for us to be able to track your calls to see why thy weren't answered. Please email customercare@green-property.com and I guarantee you will receive a reply.
5/5
Rating only, no written review.
1/5
Absolute time wasters, I registered to this letting agent several months ago, still in the same position, agent will advise me to look out for emails about properties that I may like, but they never email me, last email was back in January, I'm always having to do the chasing, not helpful in the slightest,, I'll be lucky if I get a viewing at this rate, again absolute time wasters.
Thank you for providing feedback. Having looked at our case management system I can see that we have emailed you 7 properties between the 26th of May and the 11th of June. We also sent two properties via text message on the 26th of May. Please call us if you didn't receive them so we can double check your contact details.
3/5
Ok
4/5
Easy to navigate
5/5
As a potential buyer I've had excellent customer service from Shakila Sharif at this branch, thank you.
5/5
We sold our flat and bought our new home through Green and Co. They are highly recommended. Excellent throughout from start to finish. Massive thanks to the team especially Mark and Olivia!
Dan, thank you very much for your kind words, we all really hope that you are enjoying your new home!
3/5
Ok would not use them again felt overwhelmed just wanted to get a deal done.
5/5
Absolutely first class service from Angela. She went above and beyond in helping me and my wife find our forever home. She deserves a medal . Thanks angela. *********
5/5
Absolutely over the moon with the service received from Callum and Sam in lettings. Couldnโt have made it easier for me. Always on the end of the phone when I called or quick reply to any emails I sent. Thank you for the great service.
5/5
Craig Barwell from Walmley branch was very helpful and honest and would highly recommend him to value your property
5/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
Hi Kate, we are sorry to read that you have only given us a 1 star review. If you would like us to look in to the level of service received please email us at customercare@green-property.com and we would be more than happy to look in to it for you. All the best Green and Co
2/5
Rating only, no written review.
Thank you for providing feedback Louise. Having looked at our case management system it would appear that our last contact with you was back in October 2019 so I can't see what might or might not have led to you only giving us two stars. We would be more than happy to look in to it for you. If you would like us to please email us on customercare@green-property.com and we will look in to it for you.
5/5
Rating only, no written review.
Thank you for your feedback, very much appreciated.
5/5
Never had a problem with this company! Callum was very efficient and prompt when he was dealing with me . I wouldnt hesitate to use them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tamworth has the most, with 146 reviews rated 4.7 out of 5, followed by Sutton Coldfield (34 Walmley Road Walmley) with 136.
The nine Green and Company offices, by town: