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Gordon reviews in London

4.3

β˜…β˜…β˜…β˜…β˜… Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

View Agents logo

4.8 / 5

121

Reviews on View Agents

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gordon office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Unable to fix a fence panel that I've been complaining about for nearly a year. It's not that hard but these people seem to be very incompetent at doing simple tasks. You should take into account the bad reviews. People are warning you for a reason. Edit: Once again I have no hope in being contacted by yourself for this issue.

Mahnoor Β· 11 August 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Hi Mahnoor, You have actually left this review under the Tower Bridge sales and lettings office. I have spoken with the manager of our Property Management team who will reach out to you directly within the next 48 Hours in order to help with the issue at hand. I hope this helps. Kind regards

5/5

Google

Rating only, no written review.

Roma Β· 5 August 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied Β· 29 July 2023

Hi Roma, Thank you for the five star review! Its greatly appreciated.

5/5

Google

Seth Griffiths has been absolutely fantastic in ensuring I received suitable property alerts, arranging viewings and assisting with the paperwork and tenant checking processes etc. I have now found a lovely flat with Seth's help and am so happy and pleased with the efficiency and care shown by Seth and the team at Gordon & Co in Norbury.

Jean Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Dear Jean, thank you for your kind words. All the best and hope you will enjoy your new flat. Regards, Gordon & Co.

5/5

Google

Having dealt with many estate agents over the past year. Nile, Chris and Gordon & Co are by far a cut above the rest. Professional with a personal touch, honest, keeps you informed and in the loop and most importantly not pushy like all others that are just chasing a fee, Hats off to you guys!

Ash Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Thank you for your kind review and we wish you all the best in the future. Regards, Chris and Nile and everyone at Gordon & Co.

5/5

Google

Due to Covid 19 and lockdown, it was a stressful time trying to sell the house. but Chris Read from the Norbury branch of Gordon & Co was always there to talk to and offer advice. He was very helpful throughout. I would definitely recommend him.

Amir Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Dear Amir, Thank you very much for your kind review. We wish you all the best in the future. Regards, Gordon & Co.

5/5

Google

Honestly I can't commend Nile and the Norbury Gordon & Co team more if I tried. We were working on a tight deadline to meet the stamp duty holiday and without Nile's tenacity I think we would have missed it. He chased everything up, held everyone accountable to their responsibilities and timeliness and he always kept us updated. We met the deadline and have now moved into our lovely first home. Thank you for everything. Highly recommend!

Mweemba Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Thank you for your kind review. We wish you all the best in future. Regards, Nile Gordon & Co.

5/5

Google

We had an excellent experience with Gordon & Co when purchasing our property. This is entirely down to Chris Read at the Norbury branch who was helpful and kept us informed throughout the process. The added complication of COVID-19 and onward purchase delays were considerately managed and any questions or additional queries were also promptly dealt with. Thank you Chris.

Kassie Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Dear Kassie, thank you for your kind words. It has been a pleasure and we wish you all the best in your new home. Regards, Chris Read (sales manager) Gordon & Co.

5/5

Google

Big shout out to my main man Nile at the Norbury Branch of Gordon&Co. The response rate was great, we were kept up to date regularly and timely throughout the property purchase and he was a genuinely nice guy who was rooting for us. We also spoke with Chris on occasions whilst Nile was out doing his thing and Chris was equally nice to deal with. Great bunch and great experience with them. Georgie and Nick / Mick

Georgie Β· 30 July 2021 Β· Gordon London (1354 London Road)

Agent replied

Thank you for your kind review. We wish you all the best in future. Regards, Nile Gordon & Co.

5/5

Google

Charlie of Gordon & Co Battersea has been invaluable in helping us rent the property, specially during those hard times of COVID, showed a lot of flexibility and understanding. Great experience renting with him, very professional and kind.

Agata Β· 30 July 2021 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Agata, thank you for leaving a five-star review! Your comments have been passed onto Charlie, who was happy to be of service. All the best!

5/5

Google

After going through a horrendous experience with another agency, working with Gordon & Co was a breath of fresh air. Their letting catalog is broad and their staff is very responsive. As soon as my dream flat was found, Samuel truly worked at lightning speed to get the paperwork in order to secure the letting for me, and I’m very thankful for his diligence in sorting through everything.

Kathy Β· 30 July 2021 Β· Gordon London (200 Lavender Hill)

Agent replied

Dear Kathy, thank you so much for the great review! We are happy that the process was quick and efficient for you. Your review has been passed onto Sam who was happy to be of service. We hope you’ve settled in nicely and wish you happy times at your new property.

5/5

Google

We are so grateful to have secured a property to rent through Gordon & Co. Charlie was incredibly responsive, even late into the evening after working hours, to help us negotiate and secure our property. Charlie has helped to make what can be quite a stressful process seamless, and has gone over and above in every aspect. Thank you!

Saskia Β· 30 July 2021 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Saskia, thank you for your lovely review! Charlie is an asset to our lettings team, and we are glad to hear that he went above and beyond to service your needs.Gordon & Co. hope you and your partner enjoy your time at Causton House. All the best.

5/5

Google

Gordon & Co have been the best estate agents I've ever had an experience with. Unlike with most agents, the experience was quick and easy and stress free. The first flat Samuel Adeyemi showed me was the right one. Samuel is very polite, professional and friendly, as well as informative. The process has been really easy and I would recommend to anyone looking for a new home.

Lily Β· 30 July 2021 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Lily, thank you for the great review! Happy to hear of your stress-free experience working with Sam on behalf on Gordon & Co. We hope you enjoy your time at your new property!

5/5

Google

Nothing but great words for Samuel from Battersea branch. He guided us through the entire process of renting our new flat. Very professional. Entire process went so smoothly with no problems at all. Definitely recommending Gordon & Co as an estate agency. Also, our property manager Oprah is really easy to work with, quick to respond, any small problems are corrected or advised asap. Pleasantly surprised and satisfied. Great overall experience with Gordon&Co. Well deserved 5 stars, and keep it up πŸ˜‰

SiniΕ‘a Β· 30 July 2021 Β· Gordon London (200 Lavender Hill)

Agent replied

Hello Sinisa, thank you for leaving a five star review! Fantastic to hear that moving into your new property was a smooth process for you and your flatmate, with Samuel's help. Gordon & Co. hope you both enjoy your time at Badric Court.

5/5

Google

Thank you Hajera for helping me to find a suitable flat! Great service and thoughtful guidance!

Winnie Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

Agent replied Β· 29 July 2023

Hello Wingyan0119, Thank you for this 5 star review. We hope you are enjoying your new home! Kind Regards Gordon & Co

4/5

Google

I had a very good experience by selling my property with Gordon & Co. Dominic and Debola are very professional, always available to answer questions and very helpful through the entire process. Would highly recommend.

Hanan Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

Agent replied

Hello Hanan, Thank you for your review. It was Dominic & Debola's pleasure helping you sell your property on the behalf of Gordon & Co. We wish you all the best in the future and would be more than happy to help you again should you need us. Kind Regards Gordon & Co

5/5

Google

As a picky , entitled American with a massive God complex I am impossible to please. However, Rahan came through like a majestic dark-haired knight to show me an endless array of apartments. He was a dream to work with and look at! On lease signing day I was a complete pain in the a** and he continued to guide me through the process until I got my keys and moved in. If I ever decide to move; I'll defiantly use Gordon & Co again; that is their punishment for doing their job so well.

Rian Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

Agent replied

Hi Rian, Thank you for taking the time to write a review about your experience with Rahan. We are very pleased to hear that you were happy with his service and that you will be using Gordon and Co again! Have a great weekend Gordon & Co

1/5

Google

No problem with the flat viewings, rentals, bills etc. My only issue and it’s a big issue - is a deposit. I expect some of the money to be taken from there fairly, but my situation was very far from being fair. Without getting into details, it took 2 months of discussions which lead to nowhere, and just as an example from that massive bill we got charged - they charged Β£33 for removal of a single damage-free/trace-free hook, and my friend got charged more than Β£150-200 for the removal of her ironing board left in the flat. We also got charged Β£550 for heating and hot water - the fees we never heard of till the day of our check out. The lady who deals with this (Ms. L.A.) stated that that it was all in the contact, and we should’ve read it better (very sorry our bad!!!), and any other payment was the fair price for the removal of the objects. Their response to every dispute point is: β€œit isn’t my job to remove these items nor anyone else working for Gordon & Co the items should have been removed before you vacated as such I will now have to employ someone to remove them and there will be a labour charge.” I agree, my only question is - how much does it cost for them to employ someone to remove a single hook and an ironing board from the flat, for it to be summing up to over Β£200? We were never provided payment evidence of those services, and legally they had to justify the spends, but no evidence was ever there - only them delaying this whole process for months. I regret not taking this agency to court.

A Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

5/5

Google

Great help in search and negotiations (for rental flat): I dealt with the lettings team which helped me secure a flat in January 2021. Gordon & Co. was very good in listening to my requirements over my search helping me find the right home. I have to note one of the employees, Rahan Malik, who was very responsive and conducted all the needed viewings. Afterwards he also acted as a negotiating agent that helped me secure the flat I was looking for a fair price in the area.

Andriy Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

Agent replied

Hello Andriy, We hope you are settling well in your new flat. Thank you for leaving such a positive review on the service you received from Rahan. We are delighted that the process was a good one and your requirements were met when looking for your new flat. All the best! Gordon & Co

5/5

Google

We are international students & we were looking for a new flat in London. At Gordon & Co we experienced an excellent service from Hajera. She is very friendly and very professional. We felt welcomed & taken care of throughout the whole process. Furthermore, she responded to our queries quickly and even helped us with questions regarding other topics than the tenancy per se. Big thank you to Hajera, definitely recommended

Lorenz Β· 29 July 2021 Β· Gordon London (Strata Pavillion)

Agent replied

Hello Lorenz, Welcome to London! Thank you for leaving such great review for Hajera on the behalf of Gordon & Co. We are happy you had such great a experience with your moving process. We wish you all the best in your studies and your time spent in your new property. Gordon & Co

5/5

Google

Fantastic service from charming Becky. From start to finish the service she gave was timely efficient & very professional. Well done Becky & good luck

Nikki Β· 29 July 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Hi Nikki, Thank you for the review, we are thrilled to receive your feedback on the service provided by Becky. We hope you are we enjoying your new apartment and wish you all the best.

5/5

Google

This is my first time renting with Gordon & Co and so far their service has been excellent. Tarryn has been professional and responded to all my questions very quickly. Thanks!

Michal Β· 29 July 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Dear Michal, Thank you for the review, its greatly appreciated. I am glad to hear Tarryn provided a service in which you were happy with. We wish you all the best in your new apartment.

5/5

Google

Tarryn assisted us since the beginning of contacting the agency for the enquiry of the property. She has always been quick responsive and professional in all our correspondence. Once we met her for the viewing she welcomed us with a smile and answering all our questions. Definitely a good value in this agency. Thank you for your support. Regards Cate & girls

Kataleya Β· 29 July 2021 Β· Gordon London (212 Tower Bridge Road)

5/5

Google

Dealt with Tarryn and out of the many agents I contacted, she was the first one to respond, she was patient, pleasant and had the warmth that really makes a difference when dealing with a difficult move. Although I didn't end up going with Gordon & Co, I highly recommend her if you want a pain free experience. Thank you Tarryn!

Dennis Β· 29 July 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Hi Dennis, thank you for the great review! We are happy to hear that you were satisfied with the services provided by Tarryn and hopefully we can help you secure the right property next time round.

5/5

Google

We found our fantastic new home with Gordon & Co! Tarryn helped us throughout the process with viewing and the paperwork and she is super helpful, always reply very quickly and answered all of our questions. We had a very positive renting experience. The property management team was super helpful as well, they fixed our problems during move in very quickly and professionally. Would recommend to my friends

Clara Β· 29 July 2021 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Dear Clara, Thank you for a lovely review. I am glad both the lettings and property management team provided a service you are happy with. We wish you all the best in your property. Kind regards

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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