Trusted Agent profile · London

Verified

Gordon & Co. reviews in London

4.5

★★★★★ Excellent

363 reviews across 3 platforms

200 Lavender Hill, London, SW11 1JA

Part of Gordon, see every office.

Gordon's office in London, at 200 Lavender Hill, is rated 4.5 out of 5 across 363 reviews on three platforms, including 234 Google reviews rated 4.6.

Google logo

4.6 / 5

234

Reviews on Google

This office

View Agents logo

4.8 / 5

103

Reviews on View Agents

This office

Trustpilot logo

26

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Gordon London

Established in 1948, Gordon & Co. is an independent Residential Sales & Lettings agency and Property Management company covering Central and Greater London. Our offices in Battersea, Elephant & Castle, Norbury, Paddington, Surrey Quays, The Strand and Tower Bridge are all supported by our South East Asia offices based in Hong Kong, Singapore and Malaysia. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. Battersea covers the South West London area including Battersea, Clapham, Wandsworth, Fulham, Balham and further afield. The Battersea office is a dynamic team run by branch manager Ryan Gray.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have bought and sold a flat, then sold a house, through Gordon & Co, so have lots of experience with them! In particularly, we have been helped by Kevin Sowah, who was always contactable, efficient and most importantly, friendly and personable. When speaking to him, you always feel like you're having a conversation with a real person, and not just an estate agent. He even gave me and my then-fiancée a bottle of champagne to celebrate our (at the time) upcoming marriage which was really kind. We highly recommend him!

Sam · 31 March 2023

Agent replied

Hello Sam, thank you for you kind review and recommendation! Your comments have been passed onto Kevin who prides himself on his relationship with his clients, ensuring they feel well informed during the sales process. From all at Gordon & Co. we wish you and your wife all the best with your onwards purchase, and new home!

5/5

Google

I chose Gordan & Co (Battersea branch) to sell my property (75 Macey House) and I'm so glad that I did. Kevin Sowah was fantastic, he was extremely professional, informative and communicative throughout the entire process. Kevin was very responsive to any concerns I had and his team worked hard on selling my property. With his great negotiation skills he achieve a sale price I was very happy with considering my property was rather complexed and could only be marketed to cash buyers. I would 100 % recommend Gordan & Co as a top class estate agent and a big contributing factor is down to Kevin's passion, enthusiasm and experience in selling properties! Thank you Gordon & Co, massive thank you to Kevin Sowah! Vera

Vera · 31 March 2023

Agent replied

Dear Vera, thank you for such a lovely review! We are delighted to hear of your experience working with Kevin and the team, who were able to make the sales process as smooth as possible despite your complexities. Gordon & Co. thank you for your recommendation, and wish you all the best in your new home!

5/5

Google

I recently purchased a property through Kevin. I’ve worked as an Estate Agent myself and even owned one. Also, I have been through this process of buying & selling many times myself. So, I know the industry very well. Purchasing through Kevin was great & the level of customer service I received was nothing short of exceptional. Kevin is on the ball and goes above & beyond. I’ve had the team back for a valuation and if I sell again or rent it out, I will be definitely using Kevin and the team again! Thank you Kevin! You’re the best!

Humera · 30 July 2022

Agent replied

Dear Humera, thank you for leaving such a great 5 star review! On behalf of Kevin, we thank you for choosing Gordon & Co. to help you purchase your next investment. Wishing you all the best with your future endeavours and always happy to help!

5/5

Google

I can't praise our sales agent Kevin Sowah enough. We're so thankful we went with Gordon & Co - without them, I genuinely don't think we'd have successfully sold our flat. Kevin had an excellent knowledge of our building, the local market, and helped us to price the flat perfectly (unlike our previous agent who suggested a price 40% higher, and then ghosted us). Kevin found a buyer who offered the asking price. Kevin also gave us great advice on how to market the flat and the best approach to receive offers. We had a good frequency of viewings, and Kevin kept us updated with a regular update call. Keep up the great work!PositiveQuality, Professionalism

Yohan · 20 June 2022

Agent replied · 19 June 2024

Dear Yohan, thank you so much for the 5 star review and for choosing Gordon & Co. to sell your property! It's great to hear of your experience dealing with Kevin and glad everything went successfully. Wishing you both all the best for the future!

5/5

Google

Kevin Sowah from Gordon & Co helped me sell my flat in Norwood House. It's been an extremely long and complicated process due to many factors but Kevin has been excellent throughout. Kevin is a breath of fresh air with his approach, he is down to earth, honest, extremely knowledgeable, and has communicated exceptionally throughout. Whenever I've needed, he has made time for me, and it's made a very difficult process that little bit easier.

Beyond · 30 July 2022

Agent replied

Dear Daniel, thank you for your positive review! Your comments have been passed onto Kevin who despite the difficulty, was glad to have made the the sales process slightly easier for you! Gordon & Co. wish you all the best with your onwards purchase.

1/5

Google

Very disappointing service here, we dealt with Ellen and she was very rude. When we asked simple questions she was passive aggressive and not very kind in response. I would not recommend renting or letting your house out with Gordon and Co Battersea long term as they go through letting agents constantly and do not handover their work correctly, meaning there is constant confusion and miscommunication which they then blame on their clients.NegativeQuality, Professionalism

Tori · 24 August 2022

Agent replied

Hi Tori, thank you for your feedback and sorry to hear of your experience. Our team pride ourselves on a high standard of customer service, so we’d be disappointed if we failed in this. We apologise if you felt mishandled through miscommunication, so please continue to liaise with our Head of Property Management, Nicola Moore, to resolve any outstanding issues.

5/5

Google

We highly recommend Kevin Sowah & Gordon & Co, Battersea. Kevin was a highly professional agent, we had great trust in his knowledge of the current market, recently sold many flats in our local proximity, which give us great confidence, and he was right - ours was off the market within 3 weeks of putting it available! Thank you for a smooth & reassuring process from start-to-finish, we would not hesitate in recommending you, and would certainly use Gordon & Co again in future.

Heidi · 27 August 2021

Agent replied · 27 August 2023

Dear Heidi, thank you so much for your 5-star review! We are glad you chose Gordon & Co. to assist with the sale of your property, and that what can seem tedious, was rather a smooth process for you. Kevin is a great asset to the team and was happy to help you achieve your expectations. Wishing you all the best in your new home!

5/5

Google

Nothing but great words for Samuel from Battersea branch. He guided us through the entire process of renting our new flat. Very professional. Entire process went so smoothly with no problems at all. Definitely recommending Gordon & Co as an estate agency. Also, our property manager Oprah is really easy to work with, quick to respond, any small problems are corrected or advised asap. Pleasantly surprised and satisfied. Great overall experience with Gordon&Co. Well deserved 5 stars, and keep it up 😉

Siniša · 30 July 2021

Agent replied

Hello Sinisa, thank you for leaving a five star review! Fantastic to hear that moving into your new property was a smooth process for you and your flatmate, with Samuel's help. Gordon & Co. hope you both enjoy your time at Badric Court.

5/5

Google

Me and my two friends had a really good experience with Rianna as our estate agent. She got into contact as soon as she knew there was a place we would like and sorted a viewing the same day! We were able to sort an offer there and then, and she responded quickly to all our needs and questions. We are so happy with the experience and even happier with our new rental property! Will definitely be recommending Rianna and the agency. Thank you.

Sophie · 23 June 2021

Agent replied

Hi Sophie, thank you for your wonderful review! We are delighted to hear that you were happy with the services provided by Rianna on behalf of Gordon & Co. We hope you all enjoy your time at your new property, and look forward to helping you with your property search in the future!

5/5

Google

We have been dealing with Kevin Sowah at Gordon & Co Battersea who represented us selling our shared ownership flat through two very strange climates - initially through Brexit and a General Election, and now in the midst of a pandemic. We finally moved into our new shared ownership flat this week, and one of the first things we want to do is leave a glowing review for Kevin and Gordon & Co. Many factors of this sale (and likewise, the purchase of a new shared ownership flat) were already hugely complicated by their very nature - having to do a lease extension and staircasing, and dealing with the bureaucracy of shared ownership is complicated and longwinded. But add to this the extenuating circumstances; trying to track down furloughed or remote workers at housing associations, solicitors, the council and liaising across a string of selling or owning parties, sometimes unavailable for long periods, and you have an very trying situation. However, Kevin was at all times available, good natured and humoured, able to solve problems as quickly as possible, even though he really was dealing with a huge amount on our behalf on a daily and sometimes SEVERAL daily basis :) We also haven't yet mentioned that even in these crazy times when people were more and more advising not to be involved in the housing market right now, we sold our flat for ABOVE the asking price. Thanks so much, we are glad we found you!PositiveResponsiveness, Quality, Professionalism, Value

Vicki · 20 June 2021

Agent replied · 19 June 2024

Dear Vicki, thank you so much for your lovely heartfelt review. We pride ourselves on going above and beyond to get our customers the home they want at the price they need. Kevin and the team have certainly been pushing the boundaries of what's possible in the current climate and we're so proud of the whole team for putting our customers first and making sure you get your dream home. We wish you all the best in your new home and hope you'll wave at us as you go past us on the high street!

5/5

Google

I had the good fortune of dealing with Kevin of Gordon & Co Battersea recently and I can honestly state that the whole process was an absolute pleasure. Kevin simply went above and beyond and delivered the extra mile with ethics and efficiency. He handled the sale with extreme professionalism, kept us informed regularly and updated us consistently, liaised with all parties effectively including both sets of solicitors. We were particularly impressed with Kevin's ability to efficiently handle all matters that came up as this was a very complex deal that involved multiple dwellings, titles and leases. I would have no hesitation to recommend Kevin whom I truly believe is an asset to Gordon & Co and a valuable member. Thank you Kevin and thank you Gordon & Co BatterseaPositiveResponsiveness, Professionalism

Bez · 20 June 2021

Agent replied · 19 June 2024

Thank you so much Bez for your review, we were very glad we could make it all happen for you. Kevin is indeed a real asset to our team, we’re very proud of him and the rest of our Battersea team. Wishing you all the best for the future!

5/5

Google

Easy to deal with, Responsive, reassuring & professional! Would highly recommended! Either for landlords or tenants. Having been a Lettings manager previously and having registered with a number of agents in the area. Charlie Bhangu was for me the only good agent!!. He was the only one to call me back and so great to deal with. It didn't feel like registration process and can he was always there every step of the way keeping me updated throughout the application process. Thank you so much Charlie for your help on finding us a property to rent 10/10!PositiveResponsiveness, Quality, Professionalism, Value

Oli · 20 June 2021

Agent replied · 19 June 2024

Hi Oli, thank you for your lovely review! So glad we could help you and your flatmates find the perfect property quickly. Your comments have been passed onto Charlie, who on behalf of Gordon & Co. hope you guys are settled and enjoying your time Shillington Old School!

5/5

Google

We highly recommend Kevin Sowah & Gordon & Co, Battersea. Kevin was a highly professional agent, we had great trust in his knowledge of the current market, recently sold many flats in our local proximity, which give us great confidence, and he was right - ours was off the market within 3 weeks of putting it available! Thank you for a smooth & reassuring process from start-to-finish, we would not hesitate in recommending you, and would certainly use Gordon & Co again in future.PositiveProfessionalism

Heidi · 20 June 2021

Agent replied · 19 June 2024

Dear Heidi, thank you so much for your 5-star review! We are glad you chose Gordon & Co. to assist with the sale of your property, and that what can seem tedious, was rather a smooth process for you. Kevin is a great asset to the team and was happy to help you achieve your expectations. Wishing you all the best in your new home!

5/5

Google

Nothing but great words for Samuel from Battersea branch. He guided us through the entire process of renting our new flat. Very professional. Entire process went so smoothly with no problems at all. Definitely recommending Gordon & Co as an estate agency. Also, our property manager Oprah is really easy to work with, quick to respond, any small problems are corrected or advised asap. Pleasantly surprised and satisfied. Great overall experience with Gordon&Co. Well deserved 5 stars, and keep it up 😉

Sinisa · 25 March 2021

Agent replied · 24 March 2024

Hello Sinisa, thank you for leaving a five star review! Fantastic to hear that moving into your new property was a smooth process for you and your flatmate, with Samuel's help. Gordon & Co. hope you both enjoy your time at Badric Court.

1/5

Google

Agents boards are officially banned from our estate in Battersea and this is a legal prohibition included in our property lease. Despite informing Gordon & Co several time that their board is illegally mounted on our homes they did not make any effort to remove it. Several calls could not persuade them and eventually we had to use wire cutters to remove and destroy it. Curious that they have the time and resources to put the board up but are too busy to take it away. As a result here is their one star review for their arrogance in thinking our homes are their free advertising holding. It looks like their service level leaves a lot to be desired too. Battersea is full of great agents, but not this one.

Margaret · 13 February 2020

Agent replied

Hi Margaret, thank you for your comments. We apologise for the inconvenience caused. Whenever a request is made to remove a board, we immediately inform our third-party board company who normally action this within 48 hours. Upon your second request, a phone call was made for a same-day removal. It shouldn’t have resulted in you taking matters into your own hands, and we assure you that boards will not be installed on the estate again.

5/5

Google

I got in touch with Gordon&Co when my girlfriend and I were interested in flats opening up within a specific building/property for which they were the preferred letting agency, and Jade (Moeller) was my first point of contact. I expressed to her that we had narrowed down our search and were basically just waiting for one of the flats to free up. She immediately put us on the database and made every effort to contact me as soon as something became available. She'd describe and share photos when possible, and was generally extremely helpful and always able to answer any questions we might have. She really made us feel confident that we could rely on her, and can't praise her enough for the effort she put in throughout our search. (We ended up finding something elsewhere in the end, but felt the need to leave a review for her - that's how good she was!) Many thanks again, Jade!

Jasper · 31 July 2019

Agent replied

Hello Jasper, thank you for your kind words! We really appreciate you leaving such a great review though you and your girlfriend found a property elsewhere, on this occasion. We hope you both enjoy your time at your new property, and welcome the opportunity to work with you again in the future!

5/5

Google

Jade helped me with a big move from Manchester to London. She couldn't have been more helpful and accomodating to the whole process. She was quick to respond and happy to help with any issues we had. Jade also understands that a flat move can be extremely stressful at times and so, she was really patient and understanding if I forgot to email her or if there was an issue with something. Fantastic agent, great experience at Gordon & Co. Thank you for everything. 5/5 😁

Ellis · 31 July 2019

Agent replied

Hi Ellis, thank you for the excellent review! We are delighted to hear that you've had such a great experience working with Jade, with your move to London. Gordon & Co. hope you enjoy your time at Coppock Close!

5/5

Google

Gordon & Co helped my friend and I not only find a property, but also guided us smoothly through the whole negotiation and moving process. We were initially shown a different property which unfortunately didn't fit our brief, however, our negotiator Will Tenquist showed us a nearby property in Yukon Road which was the perfect match. Will was always happy to help, easily available to contact at any time, and kept us updated with progress throughout. I would definitely recommend Gordon & Co and Will, thank you for your help!

Jamie · 31 July 2019

Agent replied

Hi Jamie, thank you so much for your lovely review! We are happy that the process was a positive one for you and your friend. Your review has been passed onto Will who was happy to help you both. We hope you’re both settled in, wishing you happy times at your property on Yukon Road.

5/5

Google

Kevin Sowah from Gordon & Co (Battersea) provided an incredible service when buying our apartment. As first time buyers we had numerous questions that Kevin was more than happy to offer guidance on whenever we needed. He was both diligent and professional ensuring that we had all the right information throughout the whole process. I can't recommend Kevin or Gordon & Co highly enough. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Tom · 24 August 2021

Agent replied

Dear Tom, thank you very much for the five star review! We are delighted to hear of your experience as first time buyers, and that Kevin was able to make this process smooth and informative throughout. Gordon & Co. thank you for your recommendation, and wish you both all the best in your new home!

5/5

Google

I dealt with Will Tenquist in trying to find a property to rent ahead of my recent move down to London. Will was really helpful from the outset and suggested a few properties, including one that hadn't yet been listed, on Lavender Hill, which is the one that I ended up going for. Throughout the process Will made everything clear and was just really helpful at every stage. Well worth getting in touch if you're looking to rent somewhere in the Clapham area, based on my experience.

Jamie · 13 February 2019

Agent replied

Hi Jamie, thank you for your kind words! We are most happy to hear that your moving process was made easy with help from William, on behalf Gordon & Co. We hope you enjoy your time on Lavender Hill.

5/5

Google

Gordon & Co have been the best estate agents I've ever had an experience with. Unlike with most agents, the experience was quick and easy and stress free. The first flat Samuel Adeyemi showed me was the right one. Samuel is very polite, professional and friendly, as well as informative. The process has been really easy and I would recommend to anyone looking for a new home.

Lily · 30 July 2021

Agent replied

Hi Lily, thank you for the great review! Happy to hear of your stress-free experience working with Sam on behalf on Gordon & Co. We hope you enjoy your time at your new property!

5/5

Google

I can highly recommend the Battersea branch of Gordon & Co. Ryan and his dedicated team are great communicators, and really went the extra mile for me to make sure everything went smoothly. Samuel Adeyemi also was calm and professional when sorting out unforeseen bumps along the way. Trusted professionals and a pleasure dealing with you. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

B · 24 August 2021

Agent replied

Dear Bevis, thank you so much for the 5-star review! We are satisfied to hear that you were happy with service provided by Sam and the team, who worked hard to ensure the process went smoothly for everyone. Gordon & Co. also thank you for your continued business. All the best.

5/5

Google

My friends and I have recently secured a let on an apartment with Gordon & Co Estate Agents. We have worked with Charlie throughout the process. Charlie has been incredibly accommodating to our needs throughout. He is very responsive to e-mails which made this process smoother and more efficient. You are in safe hands securing an apartment with Charlie.PositiveResponsiveness, Quality, Professionalism

Alice · 20 June 2021

Agent replied · 19 June 2024

Hi Alice, thank you for leaving a 5-star review! We're happy to hear that Charlie was of great help in finding you and your friends a new property to rent. Gordon & Co. wish you all the best and hope you enjoy your time at Rosenau Road!

5/5

Google

We are so grateful to have secured a property to rent through Gordon & Co. Charlie was incredibly responsive, even late into the evening after working hours, to help us negotiate and secure our property. Charlie has helped to make what can be quite a stressful process seamless, and has gone over and above in every aspect. Thank you!PositiveResponsiveness, Professionalism

S · 20 June 2021

Agent replied · 19 June 2024

Hi Saskia, thank you for your lovely review! Charlie is an asset to our lettings team, and we are glad to hear that he went above and beyond to service your needs.Gordon & Co. hope you and your partner enjoy your time at Causton House. All the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gordon's Google reviewsLeave Gordon a review

Questions about Gordon & Co.

How many reviews does Gordon & Co. have?

Gordon's London office has 363 reviews across three platforms: 234 on Google, 103 on View Agents, 26 on Trustpilot.

What is Gordon & Co.'s rating?

Gordon & Co. is rated 4.5 out of 5 across all 363 reviews, and 4.6 out of 5 on Google from 234 reviews.

What do landlords say about Gordon & Co.?

12 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon & Co.?

78 reviews from tenants, rated 4.7 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

Where is Gordon's London office?

Gordon & Co., 200 Lavender Hill, London, SW11 1JA.

The Trusted Agent

Is this your office? Claim your page.