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Gordon & Co. reviews in London

4.5

★★★★★ Excellent

363 reviews across 3 platforms

200 Lavender Hill, London, SW11 1JA

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Gordon's office in London, at 200 Lavender Hill, is rated 4.5 out of 5 across 363 reviews on three platforms, including 234 Google reviews rated 4.6.

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4.6 / 5

234

Reviews on Google

This office

View Agents logo

4.8 / 5

103

Reviews on View Agents

This office

Trustpilot logo

26

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Gordon London

Established in 1948, Gordon & Co. is an independent Residential Sales & Lettings agency and Property Management company covering Central and Greater London. Our offices in Battersea, Elephant & Castle, Norbury, Paddington, Surrey Quays, The Strand and Tower Bridge are all supported by our South East Asia offices based in Hong Kong, Singapore and Malaysia. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. Battersea covers the South West London area including Battersea, Clapham, Wandsworth, Fulham, Balham and further afield. The Battersea office is a dynamic team run by branch manager Ryan Gray.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

View Agents
Landlord

Great Lettings Agent

I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest, concise and accurate. He has a real passion for the job for what he does, which really comes through. With some agents you can see they regard what they do as a job, but the energy and professionalism that shines through from Thomas you can clearly see that he views this as a career. I look forward to continue to deal with him.

TE · 14 May 2017

5/5

Google

Charlie of Gordon & Co Battersea has been invaluable in helping us rent the property, specially during those hard times of COVID, showed a lot of flexibility and understanding. Great experience renting with him, very professional and kind.

Agata · 30 July 2021

Agent replied

Hi Agata, thank you for leaving a five-star review! Your comments have been passed onto Charlie, who was happy to be of service. All the best!

5/5

View Agents
Landlord

Jade Moeller Lettings Negotiator | Gordon & Co.

I had an excellent experience with Jade at Gordon and Co. I have been using agents for 9 years now and have had mixed experience, Jade was the most professional, understanding and the most accessible agent i have ever worked with. She went the extra mile to find, attract and engage the the right type of tenant.... she even cleaned the floor at one stage as she was not happy with the standard of the property before one of her viewings. She is a needle in a haystack and i highly recommend her services!

Nicole · 22 April 2017

5/5

View Agents
Tenant

Helpful, polite, professional & welcoming

Dean was first and foremost a very nice guy who acted in a friendly yet professional manner. Any questions we threw at him - he answered them in lots of detail and we left the property feeling like we knew everything we needed to know. Dean gave us various options and showed us different flats on site, he communicated clearly and even arranged to a second viewing for us on request. He responded to our initial interest within a few hours which meant we could secure the property we now call home! Thanks so much Dean, see you around!

Steven · 27 March 2017

5/5

View Agents
Tenant

Efficient and professional service

Thomas was extremely helpful in our flat lettings search. He fully understood that we were focusing on a particular development and got in contact with us as soon as Gordon&Co got the instruction from a landlord, without pressuring us to look at other properties. This meant we were able to view the flat and put down an offer the next day. As we were looking to move in quickly, Thomas fast tracked our referencing process, which mean it was completed by the next working day. On his part, Thomas ensured everything else that was required was completed ASAP. This meant we were able to move in within a week of viewing the flat. The London rental market is very quick, and it's very easy to lose put because of this. Thomas helps you stay ahead of the game. Throughout the entire process he was both friendly and professional.

Simon · 1 February 2017

5/5

View Agents
Landlord

Thomas Meilak of Gordon&Co is a first-rate lettings agent.

I've been landlord of three properties for nearly twenty years, and Tom is among the best lettings agents I've used. He's thorough, efficient, flexible, professional and courteous. He showed my flat to a prospective tenant the same day I confirmed the instruction. We received an immediate offer, a little under the asking rent. Tom negotiated the offer upward, and moved the tenants in for me (after liaising between me and the tenants, getting all questions answered, and arranging a professional clean for me) within a week. Exemplary service.

Palash · 30 January 2017

5/5

View Agents
Landlord

Consummate property professional

Rumz and the team at Gordon and Co have let my portfolio for over ten years. After dealing with (and frustrated by) 'sales people' for a number of years I was delighted to find an agent that genuinely didn't look for a one off commission but aimed to achieve a long term relationship with a landlord. I've always found Rumz to be honest, accurate and professional in his business attitude and sincere in his approach to establish a long term relationship. This business model is why I've returne to Gordon & Co every time for the last ten years. It was a joy to find them and they've been a pleasure to deal with. I wish them well and continued success in the future.

TE · 17 October 2016

4/5

View Agents
Tenant

Efficient and well mannered

Thomas is a breath of fresh air compared to most estate agents I've come across. He was honest and straightforward in terms of when we should put our offer forward and whether there was anyone else viewing the property we eventually got. He did try to re-arrange a meeting we had to move into the property at short notice which was disappointing, but an anomaly as he usually kept in good contact and kept us in the loop about everything.

Megan · 6 October 2016

4/5

View Agents
Tenant

Professional and prompt in responding

Thomas was my agent for securing a good 2bhk flat. Whilst the flat was unfurnished during my first viewing, I expressed my interest of having the place furnished. Thomas was quite responsive and professional in his approach of quickly speaking to the owner of the flat and arranging for high spec furniture for this flat. He was quick to respond to all my concerns and ensured the handover of the flat was smooth, without any issues. I would recommend Thomas as an agent to anyone searching for a flat in the battersea area.

Sidhant · 28 September 2016

5/5

View Agents
Tenant

Friendly, professional and helpful

Thomas was incredibly helpful, he gave me a number of options to look around that matched my criteria and made the process of getting the property we wanted very smooth (even after unforeseen complications with the referencing!). My partner and I were very satisfied with the professional and friendly manner with which the rental was conducted, which helped to relieve the usual stresses that come along with moving house. Correspondences were regular and efficient, meaning we were never left in the dark of the next step or current status of our application. We would highly recommend!

Hd · 20 September 2016

4/5

View Agents
Tenant

Friendly and helpful service

It was a pleasure working with Rumz to organise our letting. He was friendly, helpful and responsive. He highlighted aspects of the property that required additional work before the move in, and was happy to point these out and ensure these were included in the contract for the property. He quickly dealt with any issues that were still to be addressed after the property had been let, and has continually been on hand to deal with anything, even after we have been settled into the property for some time. Overall, Rumz was extremely helpful throughout the process.

Daniel · 18 August 2016

5/5

View Agents
Tenant

Thomas is a veryy nice person and a great negotiator

I would like to give a big thanks to Thomas Meilak for the great services he provided. I have had experienced some painful stories in my house hunting earlier but when I come across Thomas, I found him very understanding and appreciative of my situation and efficient and effective in his dealing with finding the right properties for me. He ensured the properties he offered for viewing suited my criteria and always taken into account what matters to me the most. Thank you Thomas- I would surely recommend Thomas as the best negotiator to reach out if you want a perfect match.

Nitesh · 17 August 2016

5/5

View Agents
Buyer

First time buyer

From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled the whole process. I was kept up to date on the offer at all times including emailed on the weekend. I was given access to the property every time I requested to ensure and be comfortable with various information I needed. Steve para personally ensured that things were handled smoothly on the seller side and kept me updated all the time. It was also extremely thoughtful of Gordon and Co to welcome me into my new home with a card and champagne. I haven't heard of many other agencies take such personal care with their clients. I would most definitely use their services again and recommend it to friends.

Shalini · 15 August 2016

3/5

View Agents
Tenant

Thomas was friendly and courteous during our time draling with him. Before our meeting he was kind enough to change the time of our meeting so that we could view a flat earlier. During the process of preparing an offer, he tended to wait until we had completed one hurdle (such as completing a form) before presenting us with the next (such as asking if our guarantors earnt the required amount). This was disappointing as it slowed down the process of preparing the offer, although in my experience it is a common thing among estate agents. Thomas was helpful in trying to find us other flats after this, although those at his disposal were not to our requirements, so there was little he could do at this point.

Kie · 9 August 2016

5/5

View Agents
Tenant

Professional and client focussed

We strongly felt our letting negotiator Dean Slater went above and beyond to help make our move to Clapham as smooth as possible. Dean always made himself available to answer any questions we had both promptly and professionally. Furthermore, Dean took the time to discuss and talk through our contract and was flexible in letting us view the property multiple times. Overall, we have been extremely pleased with the high quality of service provided by Gordon & co and would highly recommend them to anyone else looking to rent in the locality.

Polly · 9 August 2016

5/5

View Agents
Landlord

Steve Para - an experienced and helpful member of Gordon & Co management

I have known Steve ever since I entrusted Ben Temple with the management of my properties. Temples were subsequently bought out by Gordon & Co. but fortunately Steve continued in post with the new organisation. From a Landlord perspective continuity is very important - especially in todays changing environment. Despite the fact that the direct day to day responsibility of managing my properties moved out of Steve's hands years ago he has always been willing to act as a continuity contact, to coin an expression, without which I might well have considered reviewing the management responsibility of my properties Good on you Steve.

George · 8 August 2016

5/5

View Agents
Landlord

First rate service. Highly recommended.

Steve at Gordon & Co Battersea has helped me find tenants for my three rental properties in the Clapham/Vauxhall area. He and his team could not have been more helpful. They had great professional photographs taken within 24 hours of my builders finishing work, and in two instances had tenants lined up while work was still underway. All the tenants Steve has found have been super young professionals who pay their rent on time and look after my properties well. Gordon & Co provide a full management service in addition, and Steve is great at liaising with the property management team (Chloe and Kerry - always on the ball with any issues). Having used other agents in the past I can honestly say Steve and the Gordon's team provide a premium service at a reasonable cost. They are a pleasure to deal with and I wouldn't use anyone else. Don't be fooled by their offices, which aren't as bright and sparkly as some others - I might have been put off by this but was recommended by another landlord who uses Gordon's and haven't looked back.

Claire · 8 August 2016

5/5

View Agents
Tenant

Great advice and understanding

My partner and I met Thomas as we were looking for a property to rent in West London. Prior to the viewings, we had a very productive call with Thomas outlining our needs and expectations regarding the move. Thomas took our suggestion on board and only showed us properties that matched our expectations. Although we decided not to pursue any of them for the time being, Thomas would be our estate agent of choice when we look for a new apartment to rent again. Highly-recommended and very professional!

Robert · 7 August 2016

5/5

View Agents
Tenant

Dean Slater

Dean has been so great throughout the process!! He was very approachable and in terms of being able to get in contact it was always very easy! He was very friendly when he showed myself and Margo around the house! We did have a be of a laugh about the sink on top of the toilet! I can't thank you enough for all Dena has done and has done an amazing time of getting us all in the house in time even though my previous landlord wasn't exactly helpful!

Jena · 6 August 2016

5/5

Google

We have been using Gordon & Co for as long as we can remember and they always provide great service on both the sales and management side. We went through a refurb this year with their help and got the property back on the market in good time. The people are always great to deal with and we feel we have good communication, good service and good tenants. Thanks to Rumz and the team for pulling this off.

Andrew · 31 July 2018

5/5

Google

In the past I have had trouble with many agents when finding a property but when I met Kevin Sowah, I knew I was in good hands. He was polite, friendly, genuine and knowledgeable, something which was refreshing and outstanding than the rest. He found me an incredible property which I knew would be perfect for me and he kept on top of everything during the transaction process to ensure a smooth result. I wouldn’t have got this incredible property without him, so a huge thank you and I highly recommend his services again in the future for either purchase, sale or even finding tenants to rent.

DJ · 19 April 2022

Agent replied

Hi Christian, thank you for such a thoughtful review! It's great to hear of your experience working with Kevin who is an absolute asset to our sales department at Gordon & Co. We are pleased you were able to secure the property you wanted and hope you enjoy your time in your new home! All the best.

4/5

Google

Valeria is really nice and professional staff in Gordon!!!!! And she is really care about customers as a respectful person but not only a customer!!! Really recommend!!!!’PositiveResponsiveness, Quality, Professionalism, Value

啦苏 · 20 June 2022

Agent replied · 19 June 2024

Thank you for the great review! We are glad to hear that you were happy with the services provided by Valeria on behalf of Gordon & Co. We hope you all enjoy your time at your new property!

5/5

Google

Charlie was fantastic from the get go. He took time to understand our needs and wants, he found us a house within the week! He was the best agent we dealt with by a country mile! Thanks again Charlie!

William · 14 November 2020

Agent replied

Dear William, thank you for your kind words and review! Charlie is an asset to our lettings team, and we are happy to hear that he serviced your needs quickly and efficiently. Gordon & Co. hope you all enjoy your time on Cedars Road!

5/5

Google

Really happy renting with Gordon & Co: extremely professional, efficient and most importantly honest team, especially Charlie who went above and beyond to make sure we got the flat we wanted. Excellent communication throughout too!PositiveResponsiveness, Professionalism

Emily · 20 June 2021

Agent replied · 19 June 2024

Hello Emily, thank you for leaving a five star review! Fantastic to hear that you were happy with the service provided by Charlie, on behalf of Gordon & Co. We hope you and Sean both enjoy your time at Vanderbilt Road!

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Questions about Gordon & Co.

How many reviews does Gordon & Co. have?

Gordon's London office has 363 reviews across three platforms: 234 on Google, 103 on View Agents, 26 on Trustpilot.

What is Gordon & Co.'s rating?

Gordon & Co. is rated 4.5 out of 5 across all 363 reviews, and 4.6 out of 5 on Google from 234 reviews.

What do landlords say about Gordon & Co.?

12 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon & Co.?

78 reviews from tenants, rated 4.7 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

Where is Gordon's London office?

Gordon & Co., 200 Lavender Hill, London, SW11 1JA.

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