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Gordon reviews in London

4.3

★★★★★ Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

121

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gordon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would highly recommend Gordon and Co, in particular Chris Read who took it upon himself to go out of his way to liaise with all parties involved. During the difficult time of the pandemic, Chris was actively involved. Very professional as I felt he had the right balance of knowledge and experience needed to make it possible for us to successfully sell our property. We totally felt we were in good hands with Gordon and Co. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value

Aisha · 22 June 2021 · Gordon London (1354 London Road)

Agent replied · 21 June 2024

Dear Aisha, thank you for your kind review and it was a pleasure selling your home. All the best for the future. Regards, Chris Read (sales manager) Gordon & Co.

5/5

Google

Completed a sale of house via the Norbury Branch of Gordon's. Chris was our main contact and kept us fully updated and informed on the sale of our property. Chris was always available and returned our calls on the same day, if we had to leave a message. Nile and office staff were also very helpful. Have already recommended Chris and Gordon's to neighbours and without hesitation will use them in the future.PositiveResponsiveness, Professionalism, Value

Savio · 22 June 2021 · Gordon London (1354 London Road)

Agent replied · 21 June 2024

Dear Savio, thank you for your kind words and we wish you all the best in the future. Regards, Chris

5/5

Google

I have recently rented a flat with their help. They are professional and accurate in their job.PositiveResponsiveness, Quality, Professionalism

Michele · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

I have been lucky enough for Gordon and Co to let both my properties recently during these difficult times and a special thanks to both Tarryn and Jacob for their continued assistance.PositiveProfessionalism

Sanjeev · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Sanjeev, Thank you for such a lovely review. We are grateful for your business and thrilled that the team at Tower Bridge helped secure tenancies during these unprecedented times. We look forward to working with you again in the near future.

5/5

Google

Richard took care of us.The process ended really quickly. we have received a very good service. thank you again for everything.PositiveResponsiveness, Quality, Professionalism, Value

Didem · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Dear Didem, Thank you for the five star review and securing your property through the Gordon & Co Tower Bridge team! We are glad Richard provided a good service and wish you all the best at Deptford Timberyard.

5/5

Google

Becky is a very professional agent. Great service from start to finish. She made everything so easy and go smoothly end efficiently. Thank you Becky!PositiveResponsiveness, Quality, Professionalism

Vladimiros · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Vladimiros, Thank you for this great review. We will be sure to pass this on to Becky, she will be very happy to know she provided a great service. We wish you all the best and hope you enjoy your time at Royal Arsenal. Kind regards

5/5

Google

Tarryn was very helpful and responsive in guiding the process to rent a property with Gordon and Co. We had many little requests and Tarryn would do what she could to accommodate our needs.PositiveResponsiveness, Professionalism

Sheenwar · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

Tarryn was excellent. She was quick to respond to our enquiry and was very professional during the entire process. We were looking at a number of flats in the area and Tarryn was a key reason we chose the one we did. We would definitely use Tarryn again when the need arises.PositiveResponsiveness, Professionalism

Tcuddyre · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

This is my first time renting with Gordon & Co, overall the service is professional. Tarryn has been very helpful, responsive and efficient that help speed up the whole renting process!PositiveResponsiveness, Professionalism

Vicko · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

I have rented a flat with Gordon & Co Tower Bridge and receive a very good service from Richard. Quick to answer questions, ponctual and professional at the viewing, all process was very fast and smooth. Totally recommend it.PositiveQuality, Professionalism

Karen · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Dear Karen, its great to receive your review! Richard is glad to know he provided the service we pride ourselves on. The team here wish you all the best with your new property!

5/5

Google

Jacob and team are the best in the business. I've been through many agents collecting the usual fee with little more then rent processing on offer. I am based abroad and the additional confidence and flexible service provided is a huge plus. Thank you.PositiveResponsiveness, Quality, Professionalism

Nishant · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Dear Nishant, Thank you for this 5 star review in regards to your experience with Jacob and his team. We look forward to continuing our working relationship.

5/5

Google

Big Thanks and even 6 stars for Richard to sort it out very quick all documents and all process with new flat. Checked couple of agency's and we're been very disappointed until we found Gordon&Co and Richard. Very professional service from beginning to finalise contract. Thanks a lot !!!PositiveResponsiveness, Quality, Professionalism, Value

Adam · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Adam, thank you for the five star review! We are pleased that you came to Gordon & Co to help with your property search. We hope you both enjoy your time at London City Island.

5/5

Google

Becky helped me find my property and provided an excellent and professional service! Really responsive and answered any questions quickly and efficiently! She made the process really smooth and gave trusted advice with great communication! Would recommend fully! 10/10! Thank you! :)PositiveResponsiveness, Quality, Professionalism, Value

Amber · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

I was dealing with Becky who helped me secure a flat to rent. She was very professional and super quick in our communications. I'm very pleased with the service!PositiveResponsiveness, Professionalism

Karan · 22 June 2021 · Gordon London (212 Tower Bridge Road)

4/5

Google

Becky has been very responsive to each of my requests. She answered my questions very well and remained available at all times. First experience here in London with a real estate agency and i'm very pleased ! Thank you very much for your professionalism ! Best, InsafPositiveResponsiveness, Professionalism

InsoufNY · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Dear Insaf, thank you for leaving a five star review! Gordon & Co. are glad to hear that Becky was on hand to help! We wish you all the best in London City Island.

5/5

Google

Tarryn assisted us since the beginning of contacting the agency for the enquiry of the property. She has always been quick responsive and professional in all our correspondence. Once we met her for the viewing she welcomed us with a smile and answering all our questions. Definitely a good value in this agency. Thank you for your support. Regards Cate & girls

Cate · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

Me and my partner have just rented a house and have been very happy with the service. Becky helped us find the right property and manage the practicalities of a long distance move, and was responsive and accommodating throughout.PositiveResponsiveness, Quality, Professionalism

Sarah · 22 June 2021 · Gordon London (212 Tower Bridge Road)

2/5

Google

Would often take our property manager (Sophie Mummery) several weeks to respond to urgent issues, such as severe mould that caused several health issues. Her slow responses meant having to deal with very damp, cold and smelly rooms for nearly 3 months. Took us nearly 7 weeks to get our deposit back, even though the property was left in an excellent condition and we were perfect tenants. It seemed the only way to get Sophie to carry out the basic tasks required of her job was when we threatened to get the council/tenancy deposit scheme involved. Property management Assistant, Natalie Davies, was far more helpful and responsive. The general admin (inventory, signing, etc.) was carried out fairly efficiently by Gordon and Co, but it's very worrying when even the bare minimum expected of an estate agent seems to be a massive struggle for them.NegativeResponsiveness

Flora · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

I've engaged Gordon & Co for both of my buy-to-let flats in London, and I am greatly satisfied with their service. Jacob and his team are not only professional, experienced and responsive, but they also go beyond and above to get my flats rented out asap. At first, I was worried that it would be very difficult to find a tenant especially when London is being locked down. To my relief, Jacob has managed to find a tenant for moving in right after the previous tenant left (there's even no void period!). Well done guys and thank you!!PositiveResponsiveness, Professionalism

Vivian · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Vivian, Thank you for a great review. The team here at Tower Bridge look forward to our continued working relationship.

5/5

Google

We found our dream flat through Gordon & Co. It was exactly what we needed. It's quite rare now to find a flat that is unfurnished, clean and in a very pristine condition. Becky was our agent and she was very helpful, professional and answered our questions quickly and efficiently. She updates us from time to time all throughout the process. Although we had a bit of issue with the refencing company Becky still helped us find a way to secure the flat. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

TheM · 22 June 2021 · Gordon London (212 Tower Bridge Road)

5/5

Google

In my six years of renting in London, Gordon & Co have been the best agents I have come across. Becky and Jacob at the Tower Bridge branch were responsive, helpful (ensured everything was sorted in time and to a high quality), and were always available to answer questions, as well as being very friendly. Prior to moving into the flat, during and even after rental was finalized, they managed the process professionally. They are agents I would want to work with! It's so common in London for agents to be pushy and aggressive - this was far from the case with my experience at Gordon & Co. Highly recommend :) Thank you Becky and Jacob!PositiveResponsiveness, Quality, Professionalism

Shivani · 22 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Shivani, thank you for such an excellent review! We are delighted to hear your feedback and glad we could offer the service we pride ourselves on. On behalf of Gordon & Co We hope you enjoy your time at Bermondsey Spa.

5/5

Google

I had the pleasure of working with Samuel, who managed to get us a great property and he has been very helpful throughout the process. I highly recommend.PositiveProfessionalism

James · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hello James, thank you very much for the 5-star review! We're glad you had a good experience working with Sam, on behalf of Gordon & Co. and hope you enjoy your time at your new property!

5/5

Google

I have just completed a tenancy for a flat with Charlie from their Lavender Hill office. He was very professional and courteous throughout. I can not recommend this firm more highly.PositiveResponsiveness, Quality, Professionalism

Benny · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Benny, thank you very much for the 5-star review! Charlie has been working extremely hard through the current market conditions to ensure both client and tenant needs are met. Gordon & Co. thank you for your continued business, and wish you all the best!

5/5

Google

Rianna (Watson) was extremely professional in all aspects of our property search. Rianna was always punctual and answered any queries in a clear and coherent manner. Great experience, resulting in my partner and I signing a property we could only ever dream of.PositiveProfessionalism

Mark · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Mark, thank you so much for the great review! We are happy to hear of your great experience with Gordon & Co. Your comments have been passed onto Rianna who was happy to be of service. We hope you both are settling in nicely and wish you happy times at your new property.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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