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Gordon estate agents in London

4.3

★★★★★ Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

121

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gordon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have been dealing with Kevin Sowah at Gordon & Co Battersea who represented us selling our shared ownership flat through two very strange climates - initially through Brexit and a General Election, and now in the midst of a pandemic. We finally moved into our new shared ownership flat this week, and one of the first things we want to do is leave a glowing review for Kevin and Gordon & Co. Many factors of this sale (and likewise, the purchase of a new shared ownership flat) were already hugely complicated by their very nature - having to do a lease extension and staircasing, and dealing with the bureaucracy of shared ownership is complicated and longwinded. But add to this the extenuating circumstances; trying to track down furloughed or remote workers at housing associations, solicitors, the council and liaising across a string of selling or owning parties, sometimes unavailable for long periods, and you have an very trying situation. However, Kevin was at all times available, good natured and humoured, able to solve problems as quickly as possible, even though he really was dealing with a huge amount on our behalf on a daily and sometimes SEVERAL daily basis :) We also haven't yet mentioned that even in these crazy times when people were more and more advising not to be involved in the housing market right now, we sold our flat for ABOVE the asking price. Thanks so much, we are glad we found you!PositiveResponsiveness, Quality, Professionalism, Value

Vicki · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Vicki, thank you so much for your lovely heartfelt review. We pride ourselves on going above and beyond to get our customers the home they want at the price they need. Kevin and the team have certainly been pushing the boundaries of what's possible in the current climate and we're so proud of the whole team for putting our customers first and making sure you get your dream home. We wish you all the best in your new home and hope you'll wave at us as you go past us on the high street!

5/5

Google

Such a quick and easy process!! Charlie Bhangu showed me the property and was always there to help with any queries I might of had. The process was efficient and staff were all extremely friendly and helpful! I would highly recommend Gordon & Co if you are looking to rent/buy.PositiveResponsiveness, Professionalism

Joe · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Joe, thank you for your wonderful review! We are very pleased to hear that you were happy with the services provided by Charlie on behalf of Gordon & Co. We hope you enjoy your time at your new property, and look forward to helping you with your property search in the near future!

5/5

Google

I have been dealing with Charlie Bhangu, senior lettings negotiator who was tasked with letting three flats for me in this very difficult market. Through his tenacity and hard work as well as initiative he has secured tenants for all three properties and i have been very impressed by his professionalism; hard work and client service.PositiveResponsiveness, Quality, Professionalism, Value

Dominic · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Dominic, thank you very much for your 5-star review! Your comments have been passed onto Charlie who prides himself on his work ethic and duty to our clients. Gordon & Co. are glad we were able to successfully find tenants during this challenging time and thank you for your continued business.

5/5

Google

I had the pleasure of having Charlie Bhangu finding us the perfect house for our family. He listen, knew exactly what we need and did waist anyone's time. A very pleasure experience and will surely used him in the future if needed.They are very professional and reliable people to work with.PositiveResponsiveness, Professionalism, Value

Little · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Susana, thank you for leaving a lovely review! Really great to hear that Charlie was able to help you and your family find the perfect property. Gordon & Co. hope you all enjoy your time at Cedars Road!

5/5

Google

Had the pleasure of dealing with Charlie to show us around the flat. Very friendly and easy to deal with, and we were able to get a quick turnover of moving in. Everything came through quickly with no problems and helped us out when needed.PositiveResponsiveness, Quality, Professionalism

Sennocke07 · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi there, thank you for leaving a five-star review! Your comments have been passed onto Charlie, who was happy to be of service. All the best!

5/5

Google

One of the quickest and seamless experiences I've had in search of a new flat to date. Charlie was very responsive, assuring and guided me through the process from start to finish, something very tough to come by in London ironically! Will definitely be staying with this agency going forward.PositiveResponsiveness, Professionalism

Ioustina · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Ioustina, thank you for your kind words and review! Charlie is an asset to our lettings team, and we are happy to hear that he serviced your needs quickly and smoothly. Gordon & Co. hope you all enjoy your time at Countess House.

5/5

Google

Really happy renting with Gordon & Co: extremely professional, efficient and most importantly honest team, especially Charlie who went above and beyond to make sure we got the flat we wanted. Excellent communication throughout too!PositiveResponsiveness, Professionalism

Emily · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hello Emily, thank you for leaving a five star review! Fantastic to hear that you were happy with the service provided by Charlie, on behalf of Gordon & Co. We hope you and Sean both enjoy your time at Vanderbilt Road!

5/5

Google

A few days ago, I signed a contract with Charlie, who works for Gordon & Co Estate Agents in Battersea, for Flat, located in SW9. He was very kind and handled the work very quickly. Even the trivial questions I asked were explained in detail. I and Charlie had a brief argument about one detail but it didn't really affect my contract. I am generally satisfied with the service he provided.PositiveResponsiveness, Professionalism

YOUNG · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hello Young, thank you for leaving a five star review! Fantastic to hear that you were able to secure your property very quickly and that all your queries were answered and resolved. Your comments have been passed onto Charlie who on behalf of Gordon & Co. hope you enjoy your time Causton House.

5/5

Google

We are so grateful to have secured a property to rent through Gordon & Co. Charlie was incredibly responsive, even late into the evening after working hours, to help us negotiate and secure our property. Charlie has helped to make what can be quite a stressful process seamless, and has gone over and above in every aspect. Thank you!PositiveResponsiveness, Professionalism

S · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Saskia, thank you for your lovely review! Charlie is an asset to our lettings team, and we are glad to hear that he went above and beyond to service your needs.Gordon & Co. hope you and your partner enjoy your time at Causton House. All the best.

5/5

Google

My flatmate and I had the pleasure to work with Charlie, who was super helpful during all stages of finding a property that suited us and negotiating a good price for us. He's always been very responsive and understanding, and found us the flat of our dreams! Highly recommendedPositiveResponsiveness, Professionalism

Alice · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Alice, thank you for the 5-star review! We're glad you had a good experience working with Charlie, on behalf of Gordon & Co. and hope you enjoy your time at your new property!

5/5

Google

I have had the pleasure of dealing with Charlie who has helped find a flat for me and my friends who are moving to London for the first time. He has been extremely patient and helpful and always answered any question we had. He has made our move to London feel safe and secure and I would highly recommend him and Gordon & co.PositiveResponsiveness, Professionalism

Hannah · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Hannah, thank you for your lovely review! Charlie is an asset to our lettings team, and we are glad to hear that he was able to make your move to London, feel stress-free! Gordon & Co. hope you all enjoy your time at your new property!

5/5

Google

My friends and I have recently secured a let on an apartment with Gordon & Co Estate Agents. We have worked with Charlie throughout the process. Charlie has been incredibly accommodating to our needs throughout. He is very responsive to e-mails which made this process smoother and more efficient. You are in safe hands securing an apartment with Charlie.PositiveResponsiveness, Quality, Professionalism

Alice · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Alice, thank you for leaving a 5-star review! We're happy to hear that Charlie was of great help in finding you and your friends a new property to rent. Gordon & Co. wish you all the best and hope you enjoy your time at Rosenau Road!

5/5

Google

I've had a pleasure of dealing with Charlie Bhangu from the Battersea office. Whilst I have had my fair share of good and not so good agents, I would consider Charlie better than good, perfect in fact. Went above and beyond which included showing me a property on a Sunday when the office was closed, got me the agreed rent in less then 24 hours from making the offer and protected my interest in the tenancy particular negotiations. I will most definitely use him again for renting and for when I end up buying too! Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Nirmal · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Nirmal, thank you for your wonderful review! We are very pleased to hear that you were delighted with the services provided by Charlie on behalf of Gordon & Co. We hope you enjoy your time residing at Griffiths Road, and look forward to helping you with your property search in the near future!

5/5

Google

We highly recommend Kevin Sowah & Gordon & Co, Battersea. Kevin was a highly professional agent, we had great trust in his knowledge of the current market, recently sold many flats in our local proximity, which give us great confidence, and he was right - ours was off the market within 3 weeks of putting it available! Thank you for a smooth & reassuring process from start-to-finish, we would not hesitate in recommending you, and would certainly use Gordon & Co again in future.PositiveProfessionalism

Heidi · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Dear Heidi, thank you so much for your 5-star review! We are glad you chose Gordon & Co. to assist with the sale of your property, and that what can seem tedious, was rather a smooth process for you. Kevin is a great asset to the team and was happy to help you achieve your expectations. Wishing you all the best in your new home!

5/5

Google

Easy to deal with, Responsive, reassuring & professional! Would highly recommended! Either for landlords or tenants. Having been a Lettings manager previously and having registered with a number of agents in the area. Charlie Bhangu was for me the only good agent!!. He was the only one to call me back and so great to deal with. It didn't feel like registration process and can he was always there every step of the way keeping me updated throughout the application process. Thank you so much Charlie for your help on finding us a property to rent 10/10!PositiveResponsiveness, Quality, Professionalism, Value

Oli · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Hi Oli, thank you for your lovely review! So glad we could help you and your flatmates find the perfect property quickly. Your comments have been passed onto Charlie, who on behalf of Gordon & Co. hope you guys are settled and enjoying your time Shillington Old School!

5/5

Google

I had the good fortune of dealing with Kevin of Gordon & Co Battersea recently and I can honestly state that the whole process was an absolute pleasure. Kevin simply went above and beyond and delivered the extra mile with ethics and efficiency. He handled the sale with extreme professionalism, kept us informed regularly and updated us consistently, liaised with all parties effectively including both sets of solicitors. We were particularly impressed with Kevin's ability to efficiently handle all matters that came up as this was a very complex deal that involved multiple dwellings, titles and leases. I would have no hesitation to recommend Kevin whom I truly believe is an asset to Gordon & Co and a valuable member. Thank you Kevin and thank you Gordon & Co BatterseaPositiveResponsiveness, Professionalism

Bez · 20 June 2021 · Gordon London (200 Lavender Hill)

Agent replied · 19 June 2024

Thank you so much Bez for your review, we were very glad we could make it all happen for you. Kevin is indeed a real asset to our team, we’re very proud of him and the rest of our Battersea team. Wishing you all the best for the future!

5/5

Google

Genuine, honest - no funny sales tactics. On the house we bought the agent said there were 3 offers, here are the price, when they were offered and declined. When my offer was then accepted the seller confirmed those 3 offers and the prices - shows you Gordon and co is an honest estate agent. Delightful, happy to facilitate 4 reviews of the flat, great to work with. 100% using these guys when I sell... and interestingly the seller of my place bought and then sold through Gordon and co 5 years later. Says it all.

Jonny · 15 June 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Jonny, thank you so much for leaving a 5 star review! Great to of your experience dealing with Kevin on behalf of Gordon & Co. and wish you many happy years in your new home! All the best.

5/5

Google

Our experience with Gordon & Co Tower Bridge was excellent. Our renting process was managed by Becky, who was extremely professional, and responded quickly to all of our queries and questions. The whole process was very smooth, from initial enquiry to moving in day. Thanks for all your help!

P · 9 June 2021 · Gordon London (212 Tower Bridge Road)

Agent replied

Dear Peter, Thank you for the 5* review and comments on the service provided by Becky. We love feedback such as this and glad the moving in process went smoothly. Good luck in your new apartment. From all the team here at Tower Bridge.

5/5

Google

I had a property professionally managed by this company since 2005. I was delighted with their service. When it came to selling the property in 2021, I have no hesitation it with the sales team. My consultant was Chris Read, who handled all the liaison, queried and negotiations professionally. Recommended

Kwashie · 26 May 2021 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Kwashie, thank you for your kind review. All the best in future. Regards, Gordon & Co.

5/5

Google

Rating only, no written review.

Daniel · 26 May 2021 · Gordon London (212 Tower Bridge Road)

Agent replied

Thanks for the 5* review Daniel. We hope you enjoy your new apartment within Shad Thames and wish you all the best.

5/5

Google

Rating only, no written review.

Xavi · 9 May 2021 · Gordon London (212 Tower Bridge Road)

Agent replied

Dear Xavi, Thank you for the five star review. Its greatly appreciated. Kind regards

5/5

Google

Chris Read was fantastic and really patient. When I asked him to chase the buyer he did so immediately and kept me informed at every stage of the sale. I would use him again. He was brilliant.

Christina · 27 April 2021 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review. We wish you all the best in future. Regards, Chris Gordon & Co.

1/5

Google

I would avoid this letting and also avoid moving into the Strava block! First off the building has a large amount of fundamental problems; the wind whistles incredibly loud, the flat can become unbearably hot (once during the summer the flat temperature gauge read 33 degrees at midnight!), the fresh air ducts are connected between flats so you'll smell your naughbours cooking! For half of the tenancy one of the elevators was broken, and a couple of times both were broken! imagine walking up 30 flights of stairs. Sometimes the longest part of my commute into central was actually getting out the building when the elevators were at rush hour. As for the letting, they did the least of a letting and maintenance service I've experienced so far! We moved into a flat with broken oven light and a few ceiling lights out, even after multiple emails they never replace them in the whole tenancy. A florescent tube broke in the bathroom, we bought a replacement but didn't work, we asked repeatably for maintenance to come have a look but nothing was done! Expect to send them multiply emails for things to get done! As for leaving the flat, that's when they showed their true colours. Lets just say 2 light bulbs had gone out on the ceiling and i was charged £100 to replace (£10 for the 2 bulbs plus £90 labour) ... and no that's not an exaggeration! Hope this helps you decide on your next move! best of luck if you go with them! Brace yourself for the end of tenancy bill, unless you're a fan of jump scares in horror movies

Rob · 15 April 2021 · Gordon London (Strata Pavillion)

Agent replied

Dear Rob, We are very sorry to receive your review about your experience in the Strata building. We would like to find out which apartment you were staying in so that we can find about more information and discuss this with you further. Please do contact the Lettings Manager, Natalie Forgrave on natalie@goandco.co.uk or call our office line on 0207 703 7088 and she will be happy to assist. Kind regards, Gordon and Co team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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