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Gordon reviews in London

4.3

★★★★★ Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

View Agents logo

4.8 / 5

121

Reviews on View Agents

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ...RL, 2 June 2016Read all 3 from sellers

Buyers4 reviews

5.0 / 5 From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ...Shalini, 15 August 2016Read all 4 from buyers

Landlords17 reviews

4.8 / 5 I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ...TE, 14 May 2017Read all 17 from landlords

Tenants92 reviews

4.8 / 5 Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ...Will, 17 October 2017Read all 92 from tenants

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gordon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Big thanks for Becky on her effort throughout the whole time. She was very helpful, professional and responded really quickly on all the queries I had. I was looking for a flat in this building and had another bad experience with other agency but Gordon & Co showed flexibility and they were so understandable until I finally signed the contract. Thank you!!PositiveResponsiveness, Professionalism, Value

Tarek · 26 August 2021 · Gordon London (212 Tower Bridge Road)

Agent replied

Hi Tarek thank you so much for your review! We are happy that the whole process was a smooth one for you! The team here at Tower Bridge wish you all the best and hope you enjoy your new home in Royal Arsenal!

5/5

Google

Our experience with Gordon & Co Tower Bridge was excellent. Our renting process was managed by Becky, who was extremely professional, and responded quickly to all of our queries and questions. The whole process was very smooth, from initial enquiry to moving in day. Thanks for all your help!PositiveResponsiveness, Professionalism

Peter · 26 August 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 29 July 2023

Dear Peter, Thank you for the 5* review and comments on the service provided by Becky. We love feedback such as this and glad the moving in process went smoothly. Good luck in your new apartment. From all the team here at Tower Bridge.

5/5

Google

Becky went above and beyond on providing her service as a letting agent. She helped answer multiple queries and responded quickly and concisely. I appreciated her proactiveness in rectifying issues that were out of her control and organising our paperwork for the move. Overall, a smooth experience moving into our new flat - Thank you Becky and Gordon&Co!PositiveResponsiveness, Professionalism

Ramsay · 26 August 2021 · Gordon London (212 Tower Bridge Road)

Agent replied · 29 July 2023

Hi Ramsay. Thank you for the five star review! We are delighted to hear that you've had such a great experience working with Becky in finding your new home. Gordon & Co hope you both enjoy your time in Shad Thames.

1/5

Google

Disgusting company and rude, incompetent staff who have no regard for tenants. You're better off going elsewhere as this joke of a company and their uneducated staff will not help you, no matter how many times you call to complain about their property. They don't fix fence panels and it's been nearly a year now. Disgusting, trash company.NegativeResponsiveness, Quality, Professionalism, Value

Mahnoor · 25 August 2021 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Unfortunately we have no evidence or record of you as a tenant therefore please kindly contact our office on 0208 679 1666 to discuss your review. Regards, Gordon & Co.

5/5

Google

Very happy with service. Nile (Norbury Branch) kept me fully informed throughout the process and nothing was too much trouble. Both Nile and Chris were a pleasure to deal with. I would highly recommend this branch .PositiveResponsiveness, Quality, Professionalism

Dee · 25 August 2021 · Gordon London (1354 London Road)

Agent replied

Thank you very much for your kind review. We wish you all the best in future. Regards, Nile and Chris, Gordon & Co.

5/5

Google

Nile and Chris were amazing with helping me with my recent property purchase! They showed me so much patience shown and always responded to my queries which were many. Amazing service!PositiveResponsiveness

Madeleine · 25 August 2021 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review. We wish you all the best in future. Regards, Nile and Chris Gordon & Co.

5/5

Google

Chris from the Gordon & Co. sales office was Amazing! From start to finish. He was very understanding and professional. Excellent service and really responsive, always had time to talk or return my calls and got us a great deal on our new home. I would highly recommended Chris @ Gordon & Co.!!!PositiveResponsiveness, Quality, Professionalism

Manish · 25 August 2021 · Gordon London (1354 London Road)

Agent replied

Thank you for your lovely review. It has been our pleasure and we wish you al the best in the future. Regards, Chris Gordon & Co.

5/5

Google

I would highly recommend Chris Read of Gordon & Co, Norbury. He has a wealth of experience in house sales and knows the local area extremely well. He provided me with excellent service throughout my house sale, going beyond the call of duty in explaining the process and liaising with the other parties. He was consistently proactive and efficient in all respects and was a great help and support particularly during lockdown. Thank you ChrisPositiveResponsiveness, Quality, Professionalism, Value

Sue · 25 August 2021 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review. We wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

Charlie Bangu the best aggent ever. i really recomand everyone to be served from this agent. really comfortaple speaking with and very helpful thrue renting proccess.wish him all the bestPositiveQuality, Professionalism, Value

Caci · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hello Caci, thank you for the five star review! We are pleased to hear that you were happy with the services provided by Charlie, on behalf of Gordon & Co. and look wish you all the best in your new property!

5/5

Google

Streamlined, efficient and informative experience with Charlie. Charlie is a man of his words, friendly and easy to talk to. Really happy with everything thus far!PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Sabrina, thank you for your kind words and review! Charlie is an asset to our lettings team, and we are happy to hear that he serviced your needs quickly and efficiently. Gordon & Co. hope you all enjoy your time at your new property!

5/5

Google

Was able to find a place to rent in Vauxhall and sort out all the details easily, efficiently and quickly. Our estate agent was Charlie who was friendly and helpful.PositiveQuality

Harry · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hi Harry, thank you for your review! Charlie is an asset to our lettings team, and we are glad to hear that he serviced your needs quickly and efficiently. Gordon & Co. hope you all enjoy your time at your new property in Vauxhall!

5/5

Google

I sold my flat in Wandsworth with Kevin Sowah from the Lavender Hill branch of Gordon and Co recently. Kevin was fantastic from start to finish, very knowledgable and professional and was always able to answer any questions we had really quickly. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Chris · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hi Chris, thank you for leaving a 5-star review and for choosing Gordon & Co. to sell your property! Your comments have been passed onto Kevin who was glad to provide his services. Wishing you both all the best for your future endeavors!

5/5

Google

I dealt with Charlie at Gordon and Co Estate Agency. He was incredibly friendly and understanding and took us through the whole process one step at a time. Would highly recommend!PositiveQuality, Professionalism

Henry · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hi Henry, thank you for the 5-star review! We're glad you had a good experience working with Charlie, on behalf of Gordon & Co. and hope you enjoy your time at your new property.

5/5

Google

Gordon & Co Estate Agents and specially Charlie Bhangu have helped me to find my new home. He has explained to me all the things I needed to know perfectly in an approachable, kind and very quick way. ThanksPositiveResponsiveness, Professionalism

Diego · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hello Diego, thank you for leaving a five star review! Fantastic to hear that you were able to secure your property very quickly and that all your queries were answered and resolved. Your comments have been passed onto Charlie who, on behalf of Gordon & Co. hope you enjoy your time Chalmers House.

5/5

Google

I can highly recommend the Battersea branch of Gordon & Co. Ryan and his dedicated team are great communicators, and really went the extra mile for me to make sure everything went smoothly. Samuel Adeyemi also was calm and professional when sorting out unforeseen bumps along the way. Trusted professionals and a pleasure dealing with you. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

B · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Bevis, thank you so much for the 5-star review! We are satisfied to hear that you were happy with service provided by Sam and the team, who worked hard to ensure the process went smoothly for everyone. Gordon & Co. also thank you for your continued business. All the best.

5/5

Google

Charlie helped us secure a flat that we love and provided a friendly, professional service! He answered any small or big queries that we had from start to finish and we really felt that he worked exceptionally hard to secure us the tenancy!PositiveResponsiveness, Quality, Professionalism

Kate · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hello Kate, thank you very much for the 5-star review! We're glad you had a good experience working with Charlie, on behalf of Gordon & Co. and hope you enjoy your time at your new property.

5/5

Google

I’ve been dealing with Charlie Bhangu who’s been incredibly helpful and responsive. Always available for a call and happy to answer questions. This is probably the only positive experience of dealing with an estate agent I’ve ever had! I would happily recommend Charlie to any of my friends looking for an apartment.PositiveResponsiveness, Professionalism

Bartek · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hello Bartek, thank you for the 5-star review! We really appreciate your comments and happy to hear of your positive experience working with Charlie. Thank you for recommending Gordon & Co. and we hope you all enjoy your time at Exchange Gardens!

5/5

Google

Great experience at Gordon and co. Charlie helped us find the right property and then secured the flat as quickly as possible. Friendly professional and very efficient, Charlie was able to answer any concerns we had. I highly recommend him and the agency!PositiveResponsiveness, Professionalism

Eugénie · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Hello Eugenie, thank you very much for the 5-star review! We're glad you and your partner had a great experience working with Charlie, on behalf of Gordon & Co. and that the whole process was quick and efficient for you! We hope you both enjoy your time at Battersea Power Station.

5/5

Google

As a Landlord of several flats in London, I deal with many agents and can honestly say my experience with Gordon and & co has been one of the best. Thanks to the team and especially Charlie for finding me perfect tenants.PositiveResponsiveness, Professionalism

Rosalind · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Rosalind, thank you so much for the 5-star review! We are happy to hear that you were pleased with service provided by Charlie, who has worked hard to find you the perfect tenants. Gordon & Co. also thank you for your continued business.

5/5

Google

Kevin Sowah from Gordon & Co (Battersea) provided an incredible service when buying our apartment. As first time buyers we had numerous questions that Kevin was more than happy to offer guidance on whenever we needed. He was both diligent and professional ensuring that we had all the right information throughout the whole process. I can't recommend Kevin or Gordon & Co highly enough. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Tom · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Tom, thank you very much for the five star review! We are delighted to hear of your experience as first time buyers, and that Kevin was able to make this process smooth and informative throughout. Gordon & Co. thank you for your recommendation, and wish you both all the best in your new home!

5/5

Google

Gordon & Co in Battersea are very friendly and very professional estate agents unlike many others. The purchase of my flat went very smoothly thanks to the constant help and support of Kevin Sowah of Gordon & Co. who has been absolutely great. I would definitely recommend them both for selling or purchasing if you are looking for a smooth process.PositiveResponsiveness, Quality, Professionalism, Value

Umberto · 24 August 2021 · Gordon London (200 Lavender Hill)

Agent replied

Dear Umberto, thank you so much for your lovely review. We pride ourselves on our professionalism and efficiency, ensuring we always put our customers first. We're glad Kevin was able to help in the purchase of your new home, and wish you all the best for the future!

1/5

Trustpilot

THE WORST.

THE WORST. I had multiple disputes regarding deposit return, check out process etc. they do not communicate once you paid the rent. An agency that has no honesty, would trick your money as much as they can

Girafeeave · 23 August 2021 · Gordon London (200 Lavender Hill)

1/5

Google

Disgusting company and rude, incompetent staff who have no regard for tenants. You're better off going elsewhere as this joke of a company and their uneducated staff will not help you, no matter how many times you call to complain about their property. They don't fix fence panels and it's been nearly a year now. Disgusting, trash company.

Mahnoor · 11 August 2021 · Gordon London (1354 London Road)

Agent replied

Unfortunately we have no evidence or record of you as a tenant therefore please kindly contact our office on 0208 679 1666 to discuss your review. Regards, Gordon & Co.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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