Trusted Agent profile · Dorset
★★★★★
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
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Goadsby's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 1,360 reviews on Google only. Show every review
5/5
GoogleNothing but great experiences with Goadsby. Hannah March was our estate agent and I couldn’t recommend her more. Constantly keeping in contact with updates, putting you at ease and making everything so simple and easy. Wouldn’t have gone with anyone else. They’ve helped us find the perfect first home for our family.
Hi Shannon that is great to hear! So pleased Hannah was able to help you with your move. All the best in your first home !
5/5
GoogleJack was helpful through the whole process. We really appreciated his support.
Hi Mark, that is great to read, thank you for taking the time to review the service you received from Jack and our team at Broadstone, I'm sure they will be delighted to read your comments. All the best and kind regards.
1/5
GoogleShockingly unprofessional agents. Unfortunately greed takes over and the greedier they get the more incompetent they get. They ended up loosing 20k on a sale due to greed, laziness and stupidity.
Hi Mick, sorry to read this, please contact the director who oversees our Broadstone branch at nigel.price@goadsby.com and he will look into this for you. Kind regards and all the best.
5/5
GoogleWe have been with Goadsby Broadstone branch for the past nine years, and our experience has been nothing short of exceptional. From the very beginning, their team has been incredibly professional, friendly, and responsive to all our needs. Over the years, they have consistently provided excellent service, whether it was handling maintenance requests promptly or keeping us informed about any changes. The staff is always approachable and genuinely cares about their tenants, ensuring that any issues are resolved quickly and efficiently. What truly sets Goadsby apart is their dedication to going above and beyond. Not only have they provided outstanding rental services, but they also guided us through the process of buying our own home. Their expertise and support made what could have been a stressful experience smooth and enjoyable. We felt confident and well-informed every step of the way. We appreciate their transparency, fairness, and the personal attention they’ve given us throughout our journey. It’s rare to find such a trustworthy and reliable letting agency, and we’re grateful for the peace of mind they’ve provided over the years. We highly recommend Broadstone Goadsby to anyone looking for a estate agency that excels in both rental and property buying /selling services. Thank you for nine wonderful years.
Hi Giedrius, thank you for your very kind review and for being such a loyal client to us! :) All the best and kind regards.
5/5
GoogleNatasha Dark was super helpful throughout the entire process, whenever I had a concern over something -be it questions or simply chasing- Natasha was always willing to help with concise and confident advice or information. It's been a pleasure dealing with Natasha from first contact, and I woukd highly recommend Goadsby based on my experience here.
Hi Robert, that is great to read! Thank you for taking the time to review our service. I'm sure Natasha will be equally as delighted to read your comments. All the best and kind regards
4/5
GoogleI recently purchased a property and was very impressed with the service provided by Goadsby. From our first meeting, Tim was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout the entire process and their communication was clear and timely. I felt supported every step of the way and I would highly recommend their services.
Hi William, thank you for your kind review, so pleased Tim and the team were able to help you with your move. All the best and kind regards.
5/5
GoogleWe recently bought our first flat through Goadsby, and the experience was fantastic. Cath and Ciara were brilliant, professional, knowledgeable, and incredibly supportive. They kept us informed, answered all our questions, and made the process smooth and stress-free. We couldn’t be happier and highly recommend Goadsby!
Hi Ellie, thank you for the wonderful feedback, I'm sure Cath and Ciara will be equally as delighted to read your comments. All the best in your first home!
5/5
GoogleGoadsby have been excellent throughout the whole process of our house purchase, they have been very professional & friendly & we wouldn’t hesitate to recommend!
Hi Clare, thank you for taking the time to review the service you received from our team at Bridport, so pleased they were able to help you with your purchase. All the best in your new home!
5/5
GoogleExcellent service from Goadsby, especially from Hannah and Molly! They were always on hand to answer all our questions quickly and efficiently, and made the moving process easy. Would highly recommend!
Hi Katie, thank you for your feedback, so pleased our Wareham team were able to help you. All the best.
5/5
GoogleNo problems at all
Hi Peter, thank you for your review. So pleased we were able to assist you. Kind regards.
5/5
GoogleI would 100% choose Goadsby again! Sophie and her colleagues made the entire process seamless. I was kept informed every step of the way and everyone at Goadsby was fantastic. Thank you for making everything go as smoothly as it did.
Hi, thank you for your feedback and for taking the time to provide it. So pleased that Sophie and the team were able to help you with your move. Kind regards and all the best.
5/5
GoogleLike many I'm not a fan of estate agents BUT in this case Jake Timpson was excellent from the start to finish of our flat purchase. Jake kept us informed often chasing up the sellers and their solicitors . He was quick respond to our emails and calls, even after we had exchanged contracts and waiting to complete he was still on the case until we completed
Hi Michael, we are not all bad! :) Many thanks for your kind review and so pleased Jake and the team were able to help you with your purchase. All the best and kind regards.
5/5
GoogleJake was helpful and responsive throughout the whole sale process, even after completion. He is friendly and professional and happy to answer all questions - thank you so much!
Hi Kirsty, thank you for your kind review, so pleased Jake and the team at Southbourne were able to help you with your move. All the best.
5/5
GoogleExcellent service. Always lovely staff who are friendly, approachable and efficient.
Hi Rhonda, many thanks for your 5 star review. So pleased we were able to assist you. Kind regards.
5/5
GoogleGreat service from start to finish with Sophie and the Goadsby team - communicated well and smooth process. I would definitely use them again!
Hi Nicole, thank you for taking the time to review our service, so pleased our team at Broadstone were able to help you. All the best and kind regards.
5/5
GoogleFirst morning in our lovely new flat, and want to thank Kerry from Goadsbys for her brilliant support in getting us signed up. She was helpful and approachable at each stage and went the extra mile to call as well as emailing to check we were happy and informed. Thank you Kerry!
Hi Rhian, that is great to read, enjoy your new flat! So pleased Kerry and the team were able to help you with your move. All the best.
5/5
GoogleThe staff at Goadsby Wareham were brilliant. Very helpful and kept me informed every step of the way and even going above and beyond when obstacles arose. Would highly recommend.
Hi Cathy, thank you for taking the time to review the service you received from our Wareham team, so pleased we were able to help you with your move. All the best and kind regards.
5/5
GoogleLettings Team excellent. Adam Carter and team have been a huge help to me over the years. Many thanks
Hi, thank you for taking the time to review our service to you over the years. So pleased we have been able to assist you. Kind regards and best wishes.
5/5
GoogleOlivia was one of the first agents I met with when searching for my new home. She took time to understand what I was looking for and quickly learnt what would work for me. I registererd with lots of estate agents and was pleased that there was never any pressure to sign up with a mortgage adviser and the focus was on finding me the right property. Once my offer was accepted Olivia and Tim explained the process clearly and worked with both parties to complete the sale quickly.
Hi Susie, that is great to read and we are so pleased Olivia and Tim were able to help you with your purchase. All the best and kind regards.
4/5
GoogleEllie was very nice and professional with all inquiries we needed . I would highly recommend
Hi Sunday, thank you for your kind review, I'm sure Ellie will really appreciate your comments. All the best
5/5
GoogleGoadsby have been really great throughout the whole process of selling my house. Great communication from Sophie has meant I’ve never felt out the loop with anything that was going on. I would highly recommend using them and would not hesitate using them again in the future. Thanks for making this process as easy as it has been.
Hi Chris Thank you for your really great feedback on the service you have received from Sophie and her colleagues at our Salisbury office. They shall be delighted to read your comments. All the best.
5/5
GoogleI highly recommend Goadsby in Poole. Christopher did all that he could to expedite my purchase and I will definitely use them again.
Hi Sheryl, thank you for your kind review. So pleased Chris and the team were able to assist you with your purchase. All the best and kind regards
5/5
GoogleAmazing team at Goadsby Verwood. Always a pleasure to speak to any of them, always punctual with viewings, made our sale go through smoothly with regular updates from them. Definitely recommend and we would always use them again. Just brilliant team well done.
Hi Jayne, This is really great to read. I am sure Ali and her team shall be delighted to receive your feedback. So pleased we have been able to assist with your sale. All the best.
5/5
GoogleGreat service all round from Goadsby, straight from the off they were really communicative. They secured a quick sale for us and we’re so responsive and proactive checking in on progress and managing buyer concerns. Had tried two other estate agents before and could not recommend them enough in the Bournemouth area.
Hi Adam, that is great to read, so pleased we were able to help you with your sale. All the best and kind regards.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
