5/5
Responsive, proactive and helpful throughout the process. The Goadsby team have been a pleasure to deal with.
Agent replied · 26 May 2025
Hi Dan, that is great to hear! Thank you for your kind review. All the best and kind regards.

Trusted Agent profile · Dorset
★★★★★
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
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Goadsby's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 1,360 reviews on Google only. Show every review
5/5
Responsive, proactive and helpful throughout the process. The Goadsby team have been a pleasure to deal with.
Hi Dan, that is great to hear! Thank you for your kind review. All the best and kind regards.
5/5
Very professional service, punctual, reliable, informative along with excellent and prompt communication I would not hesitate to highly recommend both Connor Thorne and Linda Niven at Goadsby lettings Ferndown branch.
Hi Steven, that is great to read, so pleased our Ferndown lettings team were able to help you. All the best and kind regards.
5/5
Jessica Thwaites is a credit to your business. She has gone above and beyond to help our family in a time of need.
Good afternoon Mr Baker , Thank you ever so much for taking the time to post such kind words about Jessica . The Director of her team has already praised her on the back of your words . We wish your family all the very best at such a difficult time.
1/5
Damaged our property during an inventory inspection and refuse to respond/fix the damage.
Hi Liam Sorry to read this, please contact our letting department director mark.sanderson@goadsby.com who shall be pleased to investigate this matter for you. All the best.
5/5
Ryan at Goadsby & his colleagues did a really good job selling my mother's home. They secured many viewings, it didn't take long to sell & they were at all times helpful & informative with very helpful feedback after each viewing as we had requested. Recommend!
Hi Alison Thank you for your very kind review of the service you received from Ryan and his colleagues whilst selling your mother's property. Delighted we have been able to assist. All the best.
5/5
I recently decided to let my property out to which i chose Goadsby to assist me. It was a very pleasant experience! From start to finish their customer service couldn't have been better. Whilst there were a few hurdles along the process (none of which Goadsby were to blame) Connor was there to assist me every step of the way and offer me his professional advice. Its also worth mentioning that at no point did i feel nagged or harassed by the team... Thanks again Connor. I would also like to thank the rest of the staff in Ferndown, predominantly Olivia and Harriet for their customer service, I'm in no doubt that they were disappointed to hear my voice as they are there to buy/sell houses, however every time i phoned in requesting a call back from Connor, they ensured it was done. I would highly recommend using Goadsby if your considering an estate agent and would like to thank the Ferndown team for their support and professionalism.
Hi David, thank you for taking the time to review the service you received from our Ferndown team. I'm sure they will all be delighted to read your comments. I'm so pleased we were able to help you with the letting of your property. All the best and kind regards.
5/5
Jake provided us with amazing service and was incredibly helpful at updating us through the process of buying our flat. He definitely made our purchase much smoother by communicating us through each step. We had a really great experience buying with Goadsby thanks to Jake’s help.
Hi Lilly Thank you for your kind review of the service you have received from Jake at our Southbourne office. Really pleased to hear we have been able to help with your move. We hope you are very happy in your new home. All the best.
5/5
Sophie kept us up to date throughout, leading to a very quick completion date!
Hi Andrea Thank you for your 5 star review, really pleased to hear Sophie has been able to help with your move. All the best.
5/5
The team at Goadsby were brilliant. Really courteous, professional and efficient. Delivered a service of the highest standard. Clear communication, excellent problem solving skills. Worked hard to get our house sold. Would definitely use them again and recommend them to anyone. Particular shout out to Mark and Gareth, thank you.
Hi Paul, that is great to read, thank you for taking the time to review the service you received from our Weymouth team. So pleased they were able to assist you with your sale. All the best.
5/5
Well, as a first time buyer I had a lot of thoughts, emotions and reservations looking to buy on my own. Jake (at Godsby in Southbourne) was amazing, from start to finish, zero pressure, listened, quick to respond, helped with all and I mean all questions. This process was incredibly quick, painless and easy. I couldn’t have asked for a better experience than being fortunate enough to have Jake as my agent to help guide me through it.
Hi Dale, many thanks for your review, so pleased we were able to help you with your purchase. All the best in your new home !
5/5
Outstanding Service from Greg at Goadsby Greg at Goadsby provided exceptional service from start to finish. His professionalism, knowledge, and dedication were evident throughout the entire process. Greg truly listened to my needs and went above and beyond to make the experience smooth and stress-free. He was always available to answer questions, offered insightful advice, and communicated clearly at every step. Beyond his expertise, Greg’s friendly and approachable nature made working with him a pleasure. If you’re looking for a reliable, personable estate agent, I highly recommend Greg at Goadsby. A fantastic experience overall!
Hi Daniel, that is great to read! Thank you for taking the time to review our service, I'm sure Greg will really appreciate reading your comments. All the best and kind regards.
5/5
Excellent service from Goadsby, Southbourne, especially from Neil Betts.So helpful, patient and not at all pushy. Would highly recommend.
Hi Julie, that is great to read! So pleased Neil and the team were able to help you. All the best and kind regards.
5/5
We couldn’t be happier with the service we received from Goadsby! From start to finish, the team was professional, supportive, and always willing to answer our questions and guide us through the process. They made what could have been a …
Hi Annabel, thank you for taking the time to review our service, so pleased Charlotte and the team were able to help you with your purchase. All the best and enjoy your new home!
4/5
Rating only, no written review.
Hi Cardi, many thanks for taking the time to review our service. All the best.
5/5
Morgan was absolutely brilliant from start to finish of the house-hunting process. And when I did find the property for me, Morgan’s efficiency was unmatched. I would highly recommend Morgan and the Goadsby teams, friendly, professional and …
Hi Kamiji, so pleased Morgan and the team were able to help you find your new home. All the best and kind regards.
5/5
Mark is truly a star and goes above and beyond with his service. I bought a commercial premises recently and Mark made the process so smooth and dealt with any issues In a calm and efficient manner. …
AC , thank you ever so much . Mark is notoriously brilliant with his customer service levels , we will be sure to pass on to Mark and Ian your glowing praise. Good luck with the new venture.
5/5
We were delighted to have Gavin and his team (Chloe and Oliver) as the agents to sell my parents bungalow in Ridge. They are a fabulous, friendly team with excellent professional and communication skills. They kept us informed at every …
Hi Peter, that is great to read. So pleased Gavin and the team were bale to help you with the sale of your parents bungalow. All the best and kind regards.
5/5
I have been a landlord since 2011. I have used several letting agents over the years. I was, until recently, using one letting agency which I thought was excellent until I was dropped by them because my rental properties weren't in the high class and expensive areas of Sandbanks and Canford Cliffs. I had to look for another letting agent. I chose Goadsby. Goadsby's branch at Wareham covers the area of one of my rental properties. I met Hannah and Molly who are the staff which deal with lettings. In super-quick time Hannah came round to my property and that same evening my property was on Rightmove. Five days later Molly conducted the first, and only, block viewing of my property. The very next day I had two offers and, having accepted one offer, my property was let. I can't praise the teamwork of Hannah and Molly enough. They were both exceptionally efficient at keeping me informed at every single step of the way. Additionally they are both very friendly and polite ladies. They have made me feel as though I am a valued client. If you have a property to rent, I very strongly recommend you contact Hannah and Molly to help you. You will not be disappointed.
Hi Paul, thank you for taking the time to review your experience with us as a landlord. We really appreciate your comments. All the best and kind regards
5/5
Professional,friendly,helpful and courteous, selling the house made very easy and stress free,I would definitely use Goadsby’s again
Hi Graham, that is great to read and we're so pleased we were able to assist you with your move. All the best and kind regards
5/5
Absolutely wonderful work from Molly Butt and Hannah March from the Wareham branch. Molly was kind enough to let me view the property I am now living in as many times as I wished which was quite a few. Both ladies looked after me, made the whole experience easy and even enjoyable. A great many thanks to them both.
Hi Nick, that is great to read! So pleased we were able to help you find your new home. All the best and kind regards.
5/5
I would highly recommend using Goadsby Wareham. Gavin and his team were extremely professional throughout the sale of my property, keeping me updated at every stage. …
Hi Suzanne, so pleased to hear that we were able to assist you with the sale of your property. All the best and kind regards.
5/5
We have used Goadsby to manage our Swanage rental apartment for several years and we have always had excellent service. The team in the Wareham office are helpful, friendly and good communicators. Highly recommended.
Hi Mike, thank you for your kind review, so pleased we have been able to help you over the last several years with your rental. All the best and kind regards.
5/5
Oliver was very good, efficient and helpful. Sale went through in good time.
Hi Sandie, thank you for your review. So pleased we were able to assist you with your sale. All the best.
5/5
Extremely helpful for the 2 years we rented, Letting agent Hannah went above and beyond always to make sure our tenancy was as pleasant as possible.
Hi Dannon, thank you for taking the time to review our letting service. We are so pleased we were able to help you. All the best and kind regards.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.