5/5
Professional & helpful staff. Great service selling my property

Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Showing 1,361 reviews on Google only. Show every review
5/5
Professional & helpful staff. Great service selling my property
4/5
Matt did a great job to keep the sale on track - thank you.
5/5
We received an excellent service from Matthew Cowley at Goadsby Estate Agents. Our apartment was monitored all the way through the proposed sale, which resulted in a 'very successful' sale of the property. Thank you once again to Matthew at Goadsby. ..... John and Linda Oxley
5/5
We received a first class and friendly service from Mathew and his team. He was flexible with viewings, facilitated the purchase negotiations, kept in touch during the legal proceedings, and importantly was very helpful at moving in time and afterwards with info on the area and local tradesmen, contact with previous owner etc.
5/5
Having bought and sold a few properties over the years and dealt with a number of different estate agents, it was a pleasure to deal with Matthew and Andrew. Not only did they offer sound advise and a sensible marketing strategy, there was never any pressure and nothing was too much for them to deal with. Thank you to both of you and look forward to dealing with you in the near future.
5/5
We recently bought a property through Goadsbys at Canford Cliffs. We have nothing but praise for the way things were handled from beginning to end . Matthew and his team went the extra mile on several occasions and continued to offer help and support after the purchase was complete and their job was done. We wouldn’t hesitate to recommend them
5/5
‘I was very satisfied with the work provided by Matthew Cowley and his team. It only took them 3.5 months to find suitable purchasers and then, unfortunately, and nothing to do with them, 5 months for the two solicitors to sort everything out prior to completion. Matthew was very helpful, especially as I don't live in England, right up to completion, acting as an intermediary between the purchasers, their solicitor and me, telling me when to push my solicitor on various things. All this was much appreciated as the buying/selling system in France is totally different. Matthew was always available for support and advice on how to get things moving. The original asking price was possibly too high in view of the work that had to be done in the flat but I feel we reached a correct selling price in view of the market and there was no point hanging in longer to try and obtain more and continue paying service charges, gas and electricity meters etc etc. I haven't had any previous selling experience so cannot compare Goadsby's and Matthew Cowley with anybody else but I was totally satisfied with the work carried out.’
5/5
I would recommend George and his team without hesitation. They were professional, resourceful and personable and it was a pleasure dealing with them from start to finish.
5/5
Very pleased with Goadsbys, a quick and easy purchase with no hiccups and great professionalism. Highly recommend using them
2/5
Don't bother replying to emails regarding renting a property. Waste of time
5/5
Dealt with Steve, excellent & quick communication, very honest (unlike some) and helpful, made the buying process a great deal easier, would highly recommend
4/5
Dealt with Neil Betts branch manager, who was friendly, responsive and provided great service from initial query/valuation through to sale of my property. Recommended.
1/5
Lousy customer service from Aimee. I wanted to see a property, she requested my details saying she needed them before a viewing could be booked. I never heard from her again, business must be booming for her! Luckily enough another estate agent very close to Goadsby stepped in, they have obviously heard of customer service!
5/5
Pleasant happy staff
5/5
A confident and friendly team. They made the sale very smooth and easy.
5/5
Many thanks to Mark and the team at the Bridport office. Very efficient, friendly and helpful - would definitely recommend.
5/5
My thanks for all the staff at the Bridport branch for their friendly and efficient service in the selling of our house in Walditch. Three hours must be a record!
5/5
I would like to thank Goadsby's for all their efforts , in selling my mother's flat on my behalf. Working under certain constraints, with the property, they stuck at it for us, until it was finally sold. Once again many thanks for your efforts.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
4/5
Quick to help
5/5
We saw a fantastic estate agent called Richard Wellington. He has been the most accommodating and one of the most professional estate agents I have come across, from always being early at appointments to following up promptly without being overly aggressive, and I feel he went out of his way to try to find the right home for us, as it happens we found a property we loved that was on with a different agent but when I called to inform Richard we had found something else he wished us well and offered any further advice or help he would still be happy to assist. It was so refreshing to deal with someone so enthusiastic and I really feel he made looking for our first home an enjoyable experience. If for what ever reason our purchase doesn’t work out I will definitely be coming back to Richard.
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The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.