4/5
Rating only, no written review.
Agent replied Β· 11 June 2024
Hi Ben, thank you for taking the time to review our service. All the best.

Trusted Agent profile Β· Dorset
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1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Showing 1,361 reviews on Google only. Show every review
4/5
Rating only, no written review.
Hi Ben, thank you for taking the time to review our service. All the best.
1/5
Rating only, no written review.
Hi. We are very sorry to see you have given us a poor review. Our Poole office are not able to link your info to any client data we have, so if you are able to email poole@goadsby.com directly, we will look into any issues you may have had. Kind regards.
3/5
Was waiting Long Time for contact
Hi Marcin, thank you for leaving us a review. Having looked on the information we have for you I see that you enquired about viewing several rental properties with us in-between Christmas and New Year, due to our limited opening hours during this period it did take us a while to deal with your enquiry, so apologies. We note you are now suited with a rental property so all the best in your new home!.
5/5
First class service. Very thorough, attentive and timely communication and action.
That is great to hear Steve, thank you for your feedback and good luck with everything !
5/5
Very good service and most helpful I would use them to sell a property in the future .
Hi, thank you for your 5 star review, glad we were able to assist you.
5/5
We have found Goadsby ( James Silverton) very efficient, professional & friendly & would definitely recommend them
Hi Suzanne, many thanks for your kind feedback and 5 star review! All the best.
5/5
Dealt with Jack Fletcher who was very professional with great attention to detail. He was happy to help through out the whole process. Thanks Jack
Hi David, that is great to hear, glad we were able to help you. Kind regards.
5/5
I was the Buyer of a property in Poole. Jack Fletcher of Goadsby Poole was extremely helpful with any problems that arose. He was always easily contactable and helped make the process smoother. Thanks again mate π β¦
Thank you for your feedback Hamish, all the best.
5/5
James kept me informed and was always courteous, even when I was pushing him for daily updates when the chain was delaying! We achieved the price that we discussed at the time of instruction so I walked away very satisfied with the overall service and outcome that I received.
5/5
I can't thank the team enough for their care and commitment to selling my home . James is very knowledgeable and experienced in taking you through the whole process from beginning to completion. Thank you again, I will certainly recommend you to anyone thinking of selling! Keep up the good work
5/5
Thank you James and Jack for your wonderful service during the sale of our house! The recommendations you made and the fact that you kept us informed throughout the process, even though we were out of the country for most of it, were a real bonus and took away all the stress of selling our family home. Thank you again, we will certainly recommend you to anyone thinking of selling!
Thank you for your feedback Theresa, our pleasure !
5/5
From start to finish we couldn't have had a better experience. It is refreshing to find a Company who still put customer service first. We dealt with James Silverton to set everything up, then Jack Fletcher looked after us throughout. Both are a credit to their Company. They answered every question, sorted every query/problem regardless of size, helped us with dealing with solicitors and most importantly always rang back when they promised. Would definitely recommend and wouldn't use anyone else ourselves. Well done guys.
5/5
An excellent service from Goadsby Poole and Jack Smith in particular. For various reasons our purchase was not straightforward but Jack was always extremely helpful and willing to attend many viewings. Thanks to Jack and the Goadsby staff we have now finalised the purchase and are delighted. We would highly recommend Goadsbys for their professionalism, unwavering assistance and friendliness.
5/5
Best Estate agents I've ever used, Jack Fletcher and all the staff are excellent. Always polite and courteous and never give up, mine is a challenging property and most would have given up but not Goadsby Poole. I will be using again for sure and totally recommend. Many thanks James
5/5
I wanted to write a review for the Team at Goadsby to show my appreciation for all their hard work and commitment over the last two years. In total they have sold 8 houses for me in a difficult market, James and Jack you are both very good at your job! Thanks again.
Hi John, thanks for your feedback and 5 star review. I'm sure the team will continue to offer you a great service! All the best.
5/5
Rating only, no written review.
Hi Adrian, thanks for your 5 star review of our Southbourne team. Glad we were able to help you. kind regards.
5/5
Overall very happy with the service we received from Michael and Neil at Goadsby whilst purchasing our home. Communication is regular and they were helpful with extra things like the windows which needed updating and a fence that had blown down in a storm. Thank you, we really appreciate it. Great service. Louise and Giuseppe
5/5
Great staff, always happy to help.
Thank you for your feedback Mike, all the best.
5/5
Rating only, no written review.
5/5
Friendly and wholly professional team. A pleasure to do business with.
5/5
I've dealt with Goadsby for years and always had great service
5/5
Andrew Blachford and Matthew Cowley of Goadsby Canford Cliffs did a remarkable job in the most trying of circumstances.
5/5
The service we received from Matt and Andrew was second to none! From beginning to end they go the extra mile!
Hi Ann, that is great to hear! Glad we were able to assist you. All the best.
5/5
Very professional, made the whole process of selling my property very smooth and efficient. I would definitely recommend their services.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.