5/5
Friendly helpful estate agents.
Agent replied · 11 June 2024
Thank you for your feedback Mr Heir.

Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Showing 1,361 reviews on Google only. Show every review
5/5
Friendly helpful estate agents.
Thank you for your feedback Mr Heir.
1/5
Had an appointment today on Christmas Eve at 12.30 and guess what the office is closed. Well done Goadsby for wasting my time.
Hi Adam, Sorry to hear this. I have checked the Broadstone office diary and there was no viewing in for either lettings or sales on the 24th? We were closed from the 23rd Dec until today. So whether there has been a miscommunication ?Please contact the team at Broadstone on 01202 692145 and I'm sure they can get to the bottom of what has happened. Kind regards
5/5
Sold the house very quickly and for the asking price. They kept me informed throughout the sale.
Hi John, that is great to hear, thanks for taking the time to review our service. Kind regards.
5/5
The Service and Attention that we received from Rhyce and Lindsay in the Broadstone branch was excellent. Definitely to be Recommended.
Hi Den, many thanks for your 5 star review, glad we could help. All the best.
5/5
I found all staff to be extremely helpful and contactable. They made me feel very welcome and kept me up to date with viewings/offers and rejections! Thank you
That is great to hear Tina, may thanks for taking the time to review our service. All the best.
5/5
Very helpful, always kept me informed. The purchase took a very long time to get over the line but Rhyce did everything I could expect from him. Very pleased with the service
5/5
Having just completed my sale I would highly recommend all at the Broadstone branch,with special mention to Connor, for being so efficient, courteous and effective.He did a great job in keeping me informed of progress. A great job all round.
Thank you for your feedback, our pleasure.
5/5
Rating only, no written review.
Hi Dean, Thank you for your 5 star review! All the best.
5/5
I can’t praise James and the team at the poole branch enough ! They were super friendly and professional from the get go making a very stressful process of moving house much easier. A massive thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Beth, Great to hear, thank you for the feedback, all the best.
5/5
In a tough market Goadsby have shown their strengths. Jack and James kept me fully informed and despite two deals falling through they stuck with it and got the final purchaser across the line very quickly. The level of service was excellent and they put every effort into it. Very pleased.PositiveResponsiveness, Professionalism
Hi Bill, thank you for taking the time to review the service you received from our team at Poole. Glad we were able to assist you. Kind regards.
5/5
Very pleased with the overall support we received from Goadsby even though for a significant period we were under the C19 restrictions. Responsive and made the move to our new home less stressful than it might have been under the circumstances.PositiveResponsiveness, Professionalism
Hi Pat, Many thanks for your 5 star review. Hope your trip back later in the year goes well. You've got a lovely apartment waiting for you ! Best wishes.
5/5
Rating only, no written review.
Hi Tom, thanks for your 5 star review. All the best.
5/5
We purchased a house through Goadsby (Salisbury), Rob showed us the property, which we instantly fell in love with for our next family home. It had only come on the market that day and we were first to view. Rob worked tirelessly from the point we left the property, until our offer was accepted at approximately 5:30pm later that afternoon. We cannot thank Rob enough, for his efforts with the sale and then being in contact with us all the way through to exchange of contracts and collecting the keys! Many thanks again.PositiveResponsiveness, Quality, Professionalism
5/5
Excellent experience, friendly staff who have helped through difficult times!PositiveQuality, Professionalism
5/5
Good customer service
Great to hear Shaun, thank you for leaving us a review. kind regards.
5/5
Very good service by professional people
Thank you for your feedback Mrs Smart, our pleasure.
5/5
Extremely Competent Staff.... Very Helpful and have made our move Very Easy.... 👍😎👍
Hi Nicholas, thank you for your kind review, glad we were able to assist you. Kind regards.
5/5
Great service in helping me sell my flat. Would recommend!
5/5
Michael was fantastic throughout the purchase of my flat, regularly chasing solicitors & getting answers to any questions I had. Great service!
That is great to hear Becky, thank you for your feedback and good luck in your new home !
5/5
Rating only, no written review.
Thank you for your 5 star review Jack.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
Hi Lindsey, thank you for leaving us a review.
5/5
Happy with the care & consideration
Hi Chris, thank you for taking the time to review our service. Glad we were able to assist you. All the best.
5/5
Very helpful and professional service.
Hi Iain, thank you for your kind review, all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.