★★★★★ 5/5
GoogleRob (the Branch Manager in Salisbury) personally dealt with our purchase. He has a very broad understanding of the needs of his clients, and I feel that is extremely important. He gave me honest and realistic advice and guided us through the step-by-step process from the beginning towards completion. He respponded to my queries VERY PROMPTLY (whether they are just small things) - even if it is out of his normal working hours or even if he is on leave or on holiday, which I appreciate. He kept me updated about the progress of our purchase, and maintained our communication open between us, the solicitors and the sellers. Overall we are very pleased with our new home. Rob made our purchase (and move) run smoothly and therefore less stressful. I will definitely reccomend to use their service!PositiveResponsiveness, Quality, Professionalism, Value
Dom · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Dom, that is great to hear, thank you for the feedback, all the best.
★★★★★ 5/5
GoogleIt was a real pleasure working with the team from Goadsby during the sale of my late parents property.
Robert was very prompt in promulgating paperwork which allowed for a quick sale during these testing times.
I was always kept in loop as the sale developed, this eased the burden immensely.
Thanks Robert and the Goadsby team for your assistance it was very much appreciated.
GaryPositiveResponsiveness, Professionalism
Gary · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Our pleasure Gary, All the best !
★★★★★ 5/5
GoogleRob and his team are friendly and professional, getting you through the whole process of selling your house with as little stress as possible. The viewings were all accompanied by Ben or Rob who both took their time showing buyers around never rushing them and pointing out all the positive points. The communication from the office from start to finish was always prompt and we were kept up to date after each viewing, once we had an offer they made sure that everything ran as smoothly as possible with the solicitors etc. I would definitely recommend this estate agentsPositiveResponsiveness, Professionalism
Helen · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Helen, thank you for taking the time to review our services I am sure Rob and the team will be delighted to read your comments. All the best.
★★★★★ 5/5
GoogleRob Ward has been fantastic throughout a long and convoluted house sale. We have had buyers pull out, chains break down and the little matter of a pandemic. Rob (and his team) have been totally professional at all times and have shown tenacity, patience and professionalism at every juncture. Highly recommend Goadsby Salisbury, and Rob in particular, if you want a great service at a competitive price.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Steve, sorry for the delayed reply but thank you for your kind review. All the best!
★★★★★ 5/5
GoogleFrom start to finish Rob Ward helped us find our forever home, whilst it was no doubt a team effort, he was outstanding; professional throughout with great communication skills and always prepared to answer those out of hours questions promptly and with sufficient detail. I would wholeheartedly recommend the services provided by the Goadsby Team. The levels of professionalism have not been matched by any estate agent previously and I wouldn't hesitate in contacting Rob again.PositiveResponsiveness, Professionalism
Dave · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Dave, thank you for taking the time to review our service. I'm sure Rob and the Salisbury team will be delighted to read your comments. All the best.
★★★★★ 5/5
GoogleExemplary Service! After contacting Goadsby out of hours, I was contacted by Robert Ward the same evening. He arranged a viewing immediately for the following day and, from that moment onwards, he went above and beyond to understand our requirements and help us secure the right property. Goadsby’s attention to detail didn’t end there, we were supported from the acceptance of an offer through to a (almost) seamless completion. We were bowled over by the professionalism of not only Rob but his supportive team, who were always abreast of our situation. Thank you Salisbury Goadsby for finding us our dream home.
Jon · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Jon, Many thanks for your kind comments, glad we were able to assist you. Kind regards.
★★★★★ 5/5
GoogleRob Ward at Goadsby Salisbury approached the sale of my house with a staggering level of energy and commitment and found me an excellent buyer within a week. Rob was highly communicative, responsive and proactive throughout the process, and always knew exactly what was going on. I was very impressed with this highly experienced, reliable and effective branch and am pleased to recommend them.PositiveResponsiveness, Quality, Professionalism
Jane · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Jane, that is fantastic to hear and these comments will be passed on to Rob, so pleased we were able to help you. Kind regards.
★★★★★ 5/5
GoogleGoadsby Salisbury were our chosen estate agents for the sale of our house in October this year. Rob, Ben and the whole team were excellent throughout the process of selling our home and I couldn't recommend them enough. Always available to respond to a call or query they were always professional when providing advice and information.
Many Thanks,
Andrew DuffyPositiveResponsiveness, Quality, Professionalism
Andrew · 22 June 2021 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Andrew, that is great to hear, glad the team were able to assist you. All the best.
★★★★★ 4/5
GoogleAt a very stressful time during the first lockdown, David Price was professional, helpful and courteous throughout the process of sale and completion of our property to be sold. Highly recommend Goadsby Verwood as a firm and David as the person to undertake the sales process.PositiveProfessionalism
Noel · 14 June 2021 · Goadsby Verwood
Agent replied · 13 June 2024
Hi Noel, thank you for your kind review, glad David was able to assist you in the sale of your home. Kind regards
★★★★★ 5/5
GoogleFrom the first phone call to ask to view the property right through to exchange of contracts and soon completion Goadsby have been pro-active, responsive and totally professional. Personal thanks to Alison who has helped us push this sale through in record time. Excellent work.PositiveResponsiveness, Professionalism
Sam · 14 June 2021 · Goadsby Verwood
Agent replied · 13 June 2024
Hi Sam, that is great to read, thank you for taking the time to review our Verwood team. All the best.
★★★★★ 5/5
GoogleVery friendly and professional in their help with our relocation.PositiveResponsiveness, Professionalism
Julie · 14 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 13 June 2024
Hi Julie, that is great to hear, glad we were able to help you relocate. All the best at Glenda Court, we're sure you will love it there !
★★★★★ 1/5
GoogleViewed a prorety which we liked only to be told afterwards that the seller only wanted to sell to a cash buyer that was not in a chain.That not only wasted our time but ment we delayed our sale due to the lack of service. We had to phone 3 or 4 times on several occasions to get a response from them and when we told them we would need a firm decision by Monday, they rang us on Tuesday, to late. If they didn't want to sell it to us they should have told us from the start.NegativeResponsiveness
TheRenonutter · 14 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Emma, thank you for your 5 star review. All the best in your new home.
★★★★★ 5/5
GoogleRating only, no written review.
David · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi David, thank you for your 5 star review. All the best !
★★★★★ 4/5
GoogleRating only, no written review.
Jet · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Jet, thank you for taking the time to review us. All the best.
★★★★★ 5/5
GoogleRating only, no written review.
Sophie · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Sophie, thank you for our 5 star review. Kind regards
★★★★★ 5/5
GoogleLove these guys they look after me and my family Nothing is to much trouble xx
Wendy · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Wendy, thank you for taking the time to review us. So pleased you are happy with our service. All the best!
★★★★★ 5/5
GoogleFound me a great tenant for my property in Dorchester thanks to Glenn - great service
Matt · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Matt, thank you for your 5 star review, glad Glenn and his team were able to help you. Kind regards.
★★★★★ 5/5
GoogleExcellent service. Always quick to answer queries and did their best to move the sale on as quickly as possible. Highly recommendedPositiveResponsiveness, Professionalism
Rob · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi, many thanks for your kind review. Glad we were able to help you. Kind regards.
★★★★★ 5/5
GoogleThey were very helpful and provided a very professional service, they kept us informed all through the process nothing was to much trouble. as this was our first purchase for 24 years this was very helpful, i would highly recommend them.PositiveProfessionalism
Alan · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Alan, thank you for taking the time to review our Weymouth office service. Glad we were able to assist you. All the best.
★★★★★ 5/5
GoogleThe service I received from James at Goadsby Weymouth was excellent. He was friendly, professional, supportive and flexible when we requested additional viewings.PositiveProfessionalism
Martin · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Martin, thank you for taking the time to review our service. So pleased we were able to assist you in your purchase. All the best.
★★★★★ 5/5
GoogleJames at Goadsby, Weymouth has been fantastic. Nothing is too much trouble and he has helped us to achieve our forever home. Highly recommended.
Jane · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
★★★★★ 1/5
GoogleBuying from Goadsby wasn't a pleasant experience. I understand that ultimately they want a quick turn around of properties and they want to keep their clients happy but there were a couple of unfortunate scenarios with our sale - mainly due to having a buyer pull out a day before the whole country was locked down.
Goadsby gave us a short, unfair time frame to find another buyer, considering the property market was slow to pick up initially after the lockdown period. As a result we had to sell our property for less than it was worth.
Everything was ready to go, our sale and purchase were very much in their final stages. There was *literally* one more thing to do, for our buyer to communicate a completion date to their solicitor. I spoke to the manager and explained that communication by a local solicitor was extremely slow. Later that day, I got an email from Goadsby to say if they didn't know a date for exchange within the next 36 hours, they would remarket the property. (Even though they knew we were ready and had been waiting to exchange.)
I found the manager was condesending during phone calls and their 'technique' is extremely manipulative. To them, its just another house, another sale. But to a family, who've found what they would consider their dream home, it's cruel.NegativeValue
Jess · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Jess, sorry to hear this, however we cannot find a record of you purchasing a property through our Weymouth branch this year? If you would like to message me personally I will look into this further. My email is jim.doerr@goadsby.com. It does sound like you had a difficult sale and purchase but we would only act on our clients instructions, so if you were given a short time to exchange that would have been led by our client. Please get in contact though as I would like to be able to get back to you with some answers. Was the property being bought in a different name to yours?
★★★★★ 5/5
GoogleWe’ve recently had a brilliant experience with the lettings department at Goadsby.
The moving process was hassle-free, informative and professional, and the communication has been great and very helpful. The staff who have dealt with us have been friendly and responsive throughout.
We’d highly recommend using their services!PositiveResponsiveness, Quality, Professionalism, Value
Jackson · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)
Agent replied · 12 June 2024
Hi Kate, that is great to read, I’m sure Glenn, Sonny and Kerry will be delighted to see this too. Thank you for taking the time to review our services, so pleased we were able to help you. All the best!
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