Trusted Agent profile · Dorset

Goadsby estate agents in Bridport, Bournemouth, Salisbury and 6 more

4.6

★★★★★ Excellent

1,416 reviews across 13 offices and 4 platforms

www.goadsby.com

Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,365

Reviews on Google

All 13 offices

Yell logo

4.8 / 5

5

Reviews on Yell

All 13 offices

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

Our offices

Goadsby's 13 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,361 reviews on Google only. Show every review

5/5

Google

Rob (the Branch Manager in Salisbury) personally dealt with our purchase. He has a very broad understanding of the needs of his clients, and I feel that is extremely important. He gave me honest and realistic advice and guided us through the step-by-step process from the beginning towards completion. He respponded to my queries VERY PROMPTLY (whether they are just small things) - even if it is out of his normal working hours or even if he is on leave or on holiday, which I appreciate. He kept me updated about the progress of our purchase, and maintained our communication open between us, the solicitors and the sellers. Overall we are very pleased with our new home. Rob made our purchase (and move) run smoothly and therefore less stressful. I will definitely reccomend to use their service!PositiveResponsiveness, Quality, Professionalism, Value

Dom · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Dom, that is great to hear, thank you for the feedback, all the best.

5/5

Google

It was a real pleasure working with the team from Goadsby during the sale of my late parents property. Robert was very prompt in promulgating paperwork which allowed for a quick sale during these testing times. I was always kept in loop as the sale developed, this eased the burden immensely. Thanks Robert and the Goadsby team for your assistance it was very much appreciated. GaryPositiveResponsiveness, Professionalism

Gary · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Our pleasure Gary, All the best !

5/5

Google

Rob and his team are friendly and professional, getting you through the whole process of selling your house with as little stress as possible. The viewings were all accompanied by Ben or Rob who both took their time showing buyers around never rushing them and pointing out all the positive points. The communication from the office from start to finish was always prompt and we were kept up to date after each viewing, once we had an offer they made sure that everything ran as smoothly as possible with the solicitors etc. I would definitely recommend this estate agentsPositiveResponsiveness, Professionalism

Helen · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Helen, thank you for taking the time to review our services I am sure Rob and the team will be delighted to read your comments. All the best.

5/5

Google

Rob Ward has been fantastic throughout a long and convoluted house sale. We have had buyers pull out, chains break down and the little matter of a pandemic. Rob (and his team) have been totally professional at all times and have shown tenacity, patience and professionalism at every juncture. Highly recommend Goadsby Salisbury, and Rob in particular, if you want a great service at a competitive price.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Steve, sorry for the delayed reply but thank you for your kind review. All the best!

5/5

Google

From start to finish Rob Ward helped us find our forever home, whilst it was no doubt a team effort, he was outstanding; professional throughout with great communication skills and always prepared to answer those out of hours questions promptly and with sufficient detail. I would wholeheartedly recommend the services provided by the Goadsby Team. The levels of professionalism have not been matched by any estate agent previously and I wouldn't hesitate in contacting Rob again.PositiveResponsiveness, Professionalism

Dave · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Dave, thank you for taking the time to review our service. I'm sure Rob and the Salisbury team will be delighted to read your comments. All the best.

5/5

Google

Exemplary Service! After contacting Goadsby out of hours, I was contacted by Robert Ward the same evening. He arranged a viewing immediately for the following day and, from that moment onwards, he went above and beyond to understand our requirements and help us secure the right property. Goadsby’s attention to detail didn’t end there, we were supported from the acceptance of an offer through to a (almost) seamless completion. We were bowled over by the professionalism of not only Rob but his supportive team, who were always abreast of our situation. Thank you Salisbury Goadsby for finding us our dream home.

Jon · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Jon, Many thanks for your kind comments, glad we were able to assist you. Kind regards.

5/5

Google

Rob Ward at Goadsby Salisbury approached the sale of my house with a staggering level of energy and commitment and found me an excellent buyer within a week. Rob was highly communicative, responsive and proactive throughout the process, and always knew exactly what was going on. I was very impressed with this highly experienced, reliable and effective branch and am pleased to recommend them.PositiveResponsiveness, Quality, Professionalism

Jane · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Jane, that is fantastic to hear and these comments will be passed on to Rob, so pleased we were able to help you. Kind regards.

5/5

Google

Goadsby Salisbury were our chosen estate agents for the sale of our house in October this year. Rob, Ben and the whole team were excellent throughout the process of selling our home and I couldn't recommend them enough. Always available to respond to a call or query they were always professional when providing advice and information. Many Thanks, Andrew DuffyPositiveResponsiveness, Quality, Professionalism

Andrew · 22 June 2021 · Goadsby Salisbury

Agent replied · 21 June 2024

Hi Andrew, that is great to hear, glad the team were able to assist you. All the best.

4/5

Google

At a very stressful time during the first lockdown, David Price was professional, helpful and courteous throughout the process of sale and completion of our property to be sold. Highly recommend Goadsby Verwood as a firm and David as the person to undertake the sales process.PositiveProfessionalism

Noel · 14 June 2021 · Goadsby Verwood

Agent replied · 13 June 2024

Hi Noel, thank you for your kind review, glad David was able to assist you in the sale of your home. Kind regards

5/5

Google

From the first phone call to ask to view the property right through to exchange of contracts and soon completion Goadsby have been pro-active, responsive and totally professional. Personal thanks to Alison who has helped us push this sale through in record time. Excellent work.PositiveResponsiveness, Professionalism

Sam · 14 June 2021 · Goadsby Verwood

Agent replied · 13 June 2024

Hi Sam, that is great to read, thank you for taking the time to review our Verwood team. All the best.

5/5

Google

Very friendly and professional in their help with our relocation.PositiveResponsiveness, Professionalism

Julie · 14 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 13 June 2024

Hi Julie, that is great to hear, glad we were able to help you relocate. All the best at Glenda Court, we're sure you will love it there !

1/5

Google

Viewed a prorety which we liked only to be told afterwards that the seller only wanted to sell to a cash buyer that was not in a chain.That not only wasted our time but ment we delayed our sale due to the lack of service. We had to phone 3 or 4 times on several occasions to get a response from them and when we told them we would need a firm decision by Monday, they rang us on Tuesday, to late. If they didn't want to sell it to us they should have told us from the start.NegativeResponsiveness

TheRenonutter · 14 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

5/5

Google

Rating only, no written review.

Emma · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Emma, thank you for your 5 star review. All the best in your new home.

5/5

Google

Rating only, no written review.

David · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi David, thank you for your 5 star review. All the best !

4/5

Google

Rating only, no written review.

Jet · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Jet, thank you for taking the time to review us. All the best.

5/5

Google

Rating only, no written review.

Sophie · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Sophie, thank you for our 5 star review. Kind regards

5/5

Google

Love these guys they look after me and my family Nothing is to much trouble xx

Wendy · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Wendy, thank you for taking the time to review us. So pleased you are happy with our service. All the best!

5/5

Google

Found me a great tenant for my property in Dorchester thanks to Glenn - great service

Matt · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Matt, thank you for your 5 star review, glad Glenn and his team were able to help you. Kind regards.

5/5

Google

Excellent service. Always quick to answer queries and did their best to move the sale on as quickly as possible. Highly recommendedPositiveResponsiveness, Professionalism

Rob · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi, many thanks for your kind review. Glad we were able to help you. Kind regards.

5/5

Google

They were very helpful and provided a very professional service, they kept us informed all through the process nothing was to much trouble. as this was our first purchase for 24 years this was very helpful, i would highly recommend them.PositiveProfessionalism

Alan · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Alan, thank you for taking the time to review our Weymouth office service. Glad we were able to assist you. All the best.

5/5

Google

The service I received from James at Goadsby Weymouth was excellent. He was friendly, professional, supportive and flexible when we requested additional viewings.PositiveProfessionalism

Martin · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Martin, thank you for taking the time to review our service. So pleased we were able to assist you in your purchase. All the best.

5/5

Google

James at Goadsby, Weymouth has been fantastic. Nothing is too much trouble and he has helped us to achieve our forever home. Highly recommended.

Jane · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

1/5

Google

Buying from Goadsby wasn't a pleasant experience. I understand that ultimately they want a quick turn around of properties and they want to keep their clients happy but there were a couple of unfortunate scenarios with our sale - mainly due to having a buyer pull out a day before the whole country was locked down. Goadsby gave us a short, unfair time frame to find another buyer, considering the property market was slow to pick up initially after the lockdown period. As a result we had to sell our property for less than it was worth. Everything was ready to go, our sale and purchase were very much in their final stages. There was *literally* one more thing to do, for our buyer to communicate a completion date to their solicitor. I spoke to the manager and explained that communication by a local solicitor was extremely slow. Later that day, I got an email from Goadsby to say if they didn't know a date for exchange within the next 36 hours, they would remarket the property. (Even though they knew we were ready and had been waiting to exchange.) I found the manager was condesending during phone calls and their 'technique' is extremely manipulative. To them, its just another house, another sale. But to a family, who've found what they would consider their dream home, it's cruel.NegativeValue

Jess · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Jess, sorry to hear this, however we cannot find a record of you purchasing a property through our Weymouth branch this year? If you would like to message me personally I will look into this further. My email is jim.doerr@goadsby.com. It does sound like you had a difficult sale and purchase but we would only act on our clients instructions, so if you were given a short time to exchange that would have been led by our client. Please get in contact though as I would like to be able to get back to you with some answers. Was the property being bought in a different name to yours?

5/5

Google

We’ve recently had a brilliant experience with the lettings department at Goadsby. The moving process was hassle-free, informative and professional, and the communication has been great and very helpful. The staff who have dealt with us have been friendly and responsive throughout. We’d highly recommend using their services!PositiveResponsiveness, Quality, Professionalism, Value

Jackson · 13 June 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 12 June 2024

Hi Kate, that is great to read, I’m sure Glenn, Sonny and Kerry will be delighted to see this too. Thank you for taking the time to review our services, so pleased we were able to help you. All the best!

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Awards

The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goadsby is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Goadsby

Which Goadsby office has the most reviews?

Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.

Where are the Goadsby offices?

The 13 Goadsby offices, by town:

Has Goadsby won any awards?

Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.

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