Trusted Agent profile Β· Dorset

Goadsby estate agents in Bridport, Bournemouth, Salisbury and 6 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,415 reviews across 13 offices and 4 platforms

www.goadsby.com

Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,364

Reviews on Google

All 13 offices

Yell logo

4.8 / 5

5

Reviews on Yell

All 13 offices

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

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Our offices

Goadsby's 13 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goadsby is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 1,360 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Raymond Β· 2 May 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi Raymond, thank you for your 5 star review. Glad we were able to help you. All the best and kind regards.

1/5

Google

As a previous tenant - I would not rent a property through Goadsby again.

David Β· 2 May 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi David, we are sorry to hear this. If you could please email mark.sanderson@goadsby.com he will look into any issues you had. We wish you well.

5/5

Google

Best agent we have ever found

Marcia Β· 26 April 2024 Β· Goadsby Bridport

Agent replied Β· 24 August 2024

Hi Lillie, that is praise indeed! We are so pleased we were able to help you. I'm sure our team in Bridport will really appreciate your comments. All the best and kind regards.

5/5

Google

Excellent service from Charlotte Anning. Would recommend her highly for any sale or purchase!

Trevor Β· 22 April 2024 Β· Goadsby Bournemouth (114)

Agent replied Β· 21 June 2024

Hi Trevor, that is great to read. So pleased Charlotte and the team were able to help you with your move. All the best and kind regards.

5/5

Google

Goadsby provided excellent assistance and ensured I stayed informed during my house purchase. The communication was top-notch, and Mark consistently kept me in the loop throughout the entire process. Very impressed

Andrew Β· 17 April 2024 Β· Goadsby Weymouth (2-4 Coburg Place)

Agent replied Β· 11 June 2024

Hi Andrew, many thanks for your review. We are so pleased our Weymouth team were able to assist you. All the best and kind regards.

5/5

Google

Goadsby were really great when it came to selling our house - Sophie looked after us really well; going above and beyond to help ensure things went as smoothly as possible.

Tom Β· 16 April 2024 Β· Goadsby Salisbury

Agent replied Β· 21 June 2024

Dear Tom. Many thanks for your kind comments which I know will be appreciated by Sophie and her colleagues in Salisbury. With thanks and best wishes

5/5

Google

Goadsby dealt with our house sale. Sophie was really helpful to our buyer and us. Really efficient,friendly and helpful. Would recommend them to anybody looking for an estate agent

Jerry Β· 16 April 2024 Β· Goadsby Salisbury

Agent replied Β· 21 June 2024

Dear Jerry. Many thanks for your feedback which is greatly appreciated

5/5

Google

Absolutely amazing service. The process of marketing the house was made incredibly easy and relaxing, we were kept informed through the whole process and found the team very easy to talk to! The house was marketed and sold in 3 days thanks to the efforts for goadsby Salisbury! So many thanks to all! πŸŽ‰ …

Nina Β· 16 April 2024 Β· Goadsby Salisbury

Agent replied Β· 21 June 2024

Hi Nina Many thanks for taking the time to review our service it's really great to hear that everything went so smoothly for you. All the best.

3/5

Google

Overpriced for the area

Amanda Β· 16 April 2024 Β· Goadsby Bournemouth (31 Southbourne Grove)

Agent replied Β· 24 August 2024

Hi Amanda, thank you for taking the time to review us. We are sorry to hear you feel we are expensive, however we strongly believe that our fees our competitive and we offer good value for money on the service we provide. All the best and kind regards

4/5

Google

Very good service and attentive staff.

Abi Β· 16 April 2024 Β· Goadsby Bournemouth (31 Southbourne Grove)

Agent replied Β· 24 August 2024

Hi Abi, thank you for your kind review. So pleased we were able to help you. All the best.

5/5

Google

Subject: Excellent Service and Professional Advice I wanted to express my gratitude for the outstanding service and professional …

Keith Β· 16 April 2024 Β· Goadsby Wareham

Agent replied Β· 21 June 2024

Hi Keith, thank you for taking the time to provide us a review. So pleased we were able to assist you with your let. All the best and kind regards

4/5

Google

πŸ‘ …

Timur Β· 16 April 2024 Β· Goadsby Verwood

Agent replied Β· 11 June 2024

Hi Timur Thank you for taking the time to review our Verwood office. All the best.

5/5

Google

Fab service, thanks so much for all your help Polly!

Laura Β· 16 April 2024 Β· Goadsby Ferndown

Agent replied Β· 11 June 2024

Hi Laura, thank you for your kind review, so pleased we were able to help you. All the best!

5/5

Google

Tim and the team were excellent, highly efficient, professional and recommended!

Jon Β· 16 April 2024 Β· Goadsby Ferndown

Agent replied Β· 11 June 2024

Hi Jon, so pleased Tim and his team were able to help you. Thank you for taking the time to review our service, all the best and kind regards.

5/5

Google

Rating only, no written review.

Paco Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 11 June 2024

Hi Paco, many thanks for your 5 star review of our Broadstone team. All the best.

5/5

Google

Rating only, no written review.

Philip Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 11 June 2024

Hi Phillip, Thank you for taking the time to review our Broadstone team. All the best and kind regards.

1/5

Google

Unfortunately, this branch isn’t as good as the other ones, the lack of communication is terrible, and rather than calling their applicants back. They just email them! Pure laziness

Jenny Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 11 June 2024

Hi Jenny. We're sorry to read your review. We always pride ourselves on our customer service levels. So we would be keen to hear your side of what has gone wrong here. Please could you contact the branch head david.hardwick@goadsby.com who will look into this for you. Kind regards

1/5

Google

Phoned 3 times to enquire about 2 properties to rent, No one bothered to phone me back, not even to say they'd been rented if they had, obviously don't want the business.

Phil Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 16 April 2026

Hi Phillip, Thank you for your feedback. As a company we pride ourselves on our customer service and I can assure you every enquiry we receive is important to us, so it was disappointing to read this and it will be bought to the managers attention. In the meantime if you are still looking please do contact our lettings director directly at mark.sanderson@goadsby.com.

5/5

Google

Kieran Abretti was amazing to work with on getting us our dream house. He went above and beyond to give advice, show us properties more than once and work around us. Hes kept us up to date at every stage of the purchase. Highly recommend.

Phil Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 11 June 2024

Hi Phil, thank you for the kind review. So pleased Kieran and the team were able to help you with your home purchase. Enjoy!

5/5

Google

David Hardwick from Broadstone Goadsby Estate Agent, came to value my Mother’s property very shortly after her death, obviously a very difficult time. He was a very professional, personable gentleman and put me at ease straight away explaining the procedure. Buyers were found very quickly and 11 months later are now the proud owners of the property. Along the way there were a couple of hitches, Liz Truss’ monetary policy and its long term effects on mortgages and a break lower down in the chain. However, throughout the intervening months and the hitches David Hardwick kept me informed every step of the way in a positive manner. He was an excellent ambassador for the company and in his absence he left Sophie in charge of our transaction. Sophie was also very efficient. Thank you David Hardwick and Sophie for all their hard work. I would thoroughly recommend the company and the personnel.

Sue Β· 16 April 2024 Β· Goadsby Broadstone

Agent replied Β· 11 June 2024

Hi Sue, that is great to read! Thank you for taking the time to review our Broadstone team and David in particular. So pleased they were able to assist you with the sale of your mothers property. All the best and kind regards

5/5

Google

Rating only, no written review.

June Β· 16 April 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi June, thank you for your 5 star review rating. All the best.

5/5

Google

Wonderful to deal with. Professional from start to finish. Thank you

Claire Β· 16 April 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi Claire, thank you for taking the time to review the service you received. So pleased we were able to assist you. All the best and kind regards.

5/5

Google

Good experience, regular and clear communications that helped my new rental process run smoothly. Friendly team.

Jenny Β· 16 April 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi Jenny, that is great to read! Thank you for leaving us a positive review. So pleased our rental team in Poole were able to help you. All the best.

1/5

Google

Contacted them about renting a place, they told me the person responsible would call me, they never contacted back, similar with email

C Β· 16 April 2024 Β· Goadsby Poole (245 High Street North)

Agent replied Β· 11 June 2024

Hi, We are sorry to read this and this is certainly not what we expect as a level of service. Please could you email the lettings director mark.sanderson@goadsby.com and he will look into this for you. Kind regards

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Goadsby

Which Goadsby office has the most reviews?

Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.

Where are the Goadsby offices?

The 13 Goadsby offices, by town:

Has Goadsby won any awards?

Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.

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