5/5
Rating only, no written review.
Agent replied Β· 11 June 2024
Hi Raymond, thank you for your 5 star review. Glad we were able to help you. All the best and kind regards.

Trusted Agent profile Β· Dorset
β β β β β
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Goadsby's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 1,360 reviews on Google only. Show every review
5/5
Rating only, no written review.
Hi Raymond, thank you for your 5 star review. Glad we were able to help you. All the best and kind regards.
1/5
As a previous tenant - I would not rent a property through Goadsby again.
Hi David, we are sorry to hear this. If you could please email mark.sanderson@goadsby.com he will look into any issues you had. We wish you well.
5/5
Best agent we have ever found
Hi Lillie, that is praise indeed! We are so pleased we were able to help you. I'm sure our team in Bridport will really appreciate your comments. All the best and kind regards.
5/5
Excellent service from Charlotte Anning. Would recommend her highly for any sale or purchase!
Hi Trevor, that is great to read. So pleased Charlotte and the team were able to help you with your move. All the best and kind regards.
5/5
Goadsby provided excellent assistance and ensured I stayed informed during my house purchase. The communication was top-notch, and Mark consistently kept me in the loop throughout the entire process. Very impressed
Hi Andrew, many thanks for your review. We are so pleased our Weymouth team were able to assist you. All the best and kind regards.
5/5
Goadsby were really great when it came to selling our house - Sophie looked after us really well; going above and beyond to help ensure things went as smoothly as possible.
Dear Tom. Many thanks for your kind comments which I know will be appreciated by Sophie and her colleagues in Salisbury. With thanks and best wishes
5/5
Goadsby dealt with our house sale. Sophie was really helpful to our buyer and us. Really efficient,friendly and helpful. Would recommend them to anybody looking for an estate agent
Dear Jerry. Many thanks for your feedback which is greatly appreciated
5/5
Absolutely amazing service. The process of marketing the house was made incredibly easy and relaxing, we were kept informed through the whole process and found the team very easy to talk to! The house was marketed and sold in 3 days thanks to the efforts for goadsby Salisbury! So many thanks to all! π β¦
Hi Nina Many thanks for taking the time to review our service it's really great to hear that everything went so smoothly for you. All the best.
3/5
Overpriced for the area
Hi Amanda, thank you for taking the time to review us. We are sorry to hear you feel we are expensive, however we strongly believe that our fees our competitive and we offer good value for money on the service we provide. All the best and kind regards
4/5
Very good service and attentive staff.
Hi Abi, thank you for your kind review. So pleased we were able to help you. All the best.
5/5
Subject: Excellent Service and Professional Advice I wanted to express my gratitude for the outstanding service and professional β¦
Hi Keith, thank you for taking the time to provide us a review. So pleased we were able to assist you with your let. All the best and kind regards
4/5
π β¦
Hi Timur Thank you for taking the time to review our Verwood office. All the best.
5/5
Fab service, thanks so much for all your help Polly!
Hi Laura, thank you for your kind review, so pleased we were able to help you. All the best!
5/5
Tim and the team were excellent, highly efficient, professional and recommended!
Hi Jon, so pleased Tim and his team were able to help you. Thank you for taking the time to review our service, all the best and kind regards.
5/5
Rating only, no written review.
Hi Paco, many thanks for your 5 star review of our Broadstone team. All the best.
5/5
Rating only, no written review.
Hi Phillip, Thank you for taking the time to review our Broadstone team. All the best and kind regards.
1/5
Unfortunately, this branch isnβt as good as the other ones, the lack of communication is terrible, and rather than calling their applicants back. They just email them! Pure laziness
Hi Jenny. We're sorry to read your review. We always pride ourselves on our customer service levels. So we would be keen to hear your side of what has gone wrong here. Please could you contact the branch head david.hardwick@goadsby.com who will look into this for you. Kind regards
1/5
Phoned 3 times to enquire about 2 properties to rent, No one bothered to phone me back, not even to say they'd been rented if they had, obviously don't want the business.
Hi Phillip, Thank you for your feedback. As a company we pride ourselves on our customer service and I can assure you every enquiry we receive is important to us, so it was disappointing to read this and it will be bought to the managers attention. In the meantime if you are still looking please do contact our lettings director directly at mark.sanderson@goadsby.com.
5/5
Kieran Abretti was amazing to work with on getting us our dream house. He went above and beyond to give advice, show us properties more than once and work around us. Hes kept us up to date at every stage of the purchase. Highly recommend.
Hi Phil, thank you for the kind review. So pleased Kieran and the team were able to help you with your home purchase. Enjoy!
5/5
David Hardwick from Broadstone Goadsby Estate Agent, came to value my Motherβs property very shortly after her death, obviously a very difficult time. He was a very professional, personable gentleman and put me at ease straight away explaining the procedure. Buyers were found very quickly and 11 months later are now the proud owners of the property. Along the way there were a couple of hitches, Liz Trussβ monetary policy and its long term effects on mortgages and a break lower down in the chain. However, throughout the intervening months and the hitches David Hardwick kept me informed every step of the way in a positive manner. He was an excellent ambassador for the company and in his absence he left Sophie in charge of our transaction. Sophie was also very efficient. Thank you David Hardwick and Sophie for all their hard work. I would thoroughly recommend the company and the personnel.
Hi Sue, that is great to read! Thank you for taking the time to review our Broadstone team and David in particular. So pleased they were able to assist you with the sale of your mothers property. All the best and kind regards
5/5
Rating only, no written review.
Hi June, thank you for your 5 star review rating. All the best.
5/5
Wonderful to deal with. Professional from start to finish. Thank you
Hi Claire, thank you for taking the time to review the service you received. So pleased we were able to assist you. All the best and kind regards.
5/5
Good experience, regular and clear communications that helped my new rental process run smoothly. Friendly team.
Hi Jenny, that is great to read! Thank you for leaving us a positive review. So pleased our rental team in Poole were able to help you. All the best.
1/5
Contacted them about renting a place, they told me the person responsible would call me, they never contacted back, similar with email
Hi, We are sorry to read this and this is certainly not what we expect as a level of service. Please could you email the lettings director mark.sanderson@goadsby.com and he will look into this for you. Kind regards
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.