Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe team at Frosts were so professional & listened to our requirements for selling our house. We were very impressed with the speed & communication to secure the right buyer. Trudie was our contact in negotiations & found her advice very …
Caroline · 14 October 2025 · Frost's Estate Agents Harpenden
Agent replied · 15 January 2026
Hi Caroline,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 1/5
TrustpilotAbsolutely horrific letting agents
Absolutely horrific letting agents. In renting with frosts (unfortunately) for 2 years, they made everything as difficult and disorganised as possible. They are organising some kind of scam with the company they use for checkout inventories Butterworth Estates- they will find any way imaginable to make deductions from your deposit and bend deposit rules to suit them. The staff seem to have a few brain cells between them and the only one with a bit of sense is Emily. Wouldn’t recommend them to my worst enemy.
Consumer · 11 October 2025 · Frost's Estate Agents, Wheathampstead
★★★★★ 5/5
GoogleWendy was lovely. She provided all the information we needed, helped us understand how leasehold works and what the costs are.
Putz · 20 September 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 20 March 2026
Hi Putz,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWendy was an absolute pleasure to meet, knowledgeable and very very helpful, thank you Wendy 😊 …
Athanasios · 20 September 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 20 March 2026
Hi Athanasios,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
We can’t thank Louise enough for all her help with our recent move. From our …
Jordan · 14 September 2025 · Frost's Estate Agents Harpenden
Agent replied · 14 April 2026
Hi Jordan,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWe have just exchanged and will be completing on Friday, it's been a long hard slog but we got there in the end, Trudie at Frosts is amazing, if you want any thing done she's your girl, she leaves no stone unturned and she doesn't give up before getting the result she's after, Trudie went above and beyond, she's an absolute star.
Annie · 14 September 2025 · Frost's Estate Agents Harpenden
Agent replied · 14 April 2026
Hi Annie,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleFrosts were fantastic to deal with and made the whole process so much smoother. A special thank you to Trudie Cobb, who went above and beyond to keep everything moving and pushed our sale through quickly. She was always helpful, …
Lizzie · 14 September 2025 · Frost's Estate Agents Harpenden
Agent replied · 15 January 2026
Hi Lizzie,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleTrudie was an incredible support throughout the sale of our house, especially given the difficult circumstances we faced. She showed unwavering patience and professionalism, keeping me informed at every stage with clear updates by phone and …
Chris · 14 September 2025 · Frost's Estate Agents Harpenden
Agent replied · 15 January 2026
Hi Chris,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
TrustpilotFrost service 10 STARS
Good morning everyone,
Viviane · 29 August 2025 · Frost's Estate Agents, Wheathampstead
★★★★★ 5/5
GoogleFrosts wheathampstead recently completed the sale of my deceased parents house. From the beginning were professional informative and helpful in all ways.
My brother and I would like to thank John and trudy for this. A top team well done.
Russ · 26 August 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 30 December 2025
Hi Russ,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleThank you to Jess, who listened well, took on board my own needs for making my next move and negotiated for me to make my plans one step nearer to reality. Thanks so much, Jess.
Les · 20 August 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 20 March 2026
Hi Les,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleTom was fantastic throughout the process. He was very professional when valuing our house and did a great job presenting it to prospective buyers. We’re delighted with the service we received - thank you!
Adam · 15 August 2025 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleThank you so much to Trudie for making our sale go so smoothly, her communication was amazing!
Thank you Trudie, asset to your office!
Rosie · 14 August 2025 · Frost's Estate Agents Harpenden
Agent replied · 14 April 2026
Hi Rosie,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's. … More
★★★★★ 5/5
GoogleSold our house through Frosts and I was very impressed with the level of service we received from both James and Trudie. Both were extremely knowledgeable, and both went above and beyond! 5*!
T · 14 August 2025 · Frost's Estate Agents Harpenden
Agent replied · 14 April 2026
Hi T Mac,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's. … More
★★★★★ 5/5
GoogleGreat experience as a buyer so far- great communication from Trudie. Looking forward to completing
Alice · 3 August 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 2 September 2025
Hi Alice,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWheathampstead BRANCH.Always polite and helpful. Quick to sort out any concerns. Trudie she is amazing. Thank you
Beata · 31 July 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 30 December 2025
Hi Beata,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleMatt and Chris were outstanding in helping me list and sell my home! The entire process took just over four months, and I couldn't be happier with the result. They truly deserve a 6-star review and are, without a doubt, one of the easiest recommendations I can give. Thanks again!
Adam · 22 July 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 22 June 2026
It was a pleasure Adam and thank you for your kind words and five star review.
★★★★★ 5/5
GoogleProfessional and efficient service
Liz · 22 July 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 22 June 2026
Thank you Liz, your 5-star review is much appreciated.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. I can thoroughly recommended this estate agent. Ben and his team were professional, friendly and effective. My only regret was that we didn't engage them earlier.
John · 16 July 2025 · Frost's Estate Agents, Wheathampstead
★★★★★ 5/5
GoogleMy partner and I have just purchased a house through Frosts as first time buyers and their service was absolutely exceptional. I have dealt with Louise from the get go and she is just amazing (give her a raise!), she was quick to get back …
Josh · 14 July 2025 · Frost's Estate Agents Harpenden
Agent replied · 14 April 2026
Hi Josh,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's. … More
★★★★★ 5/5
GoogleThe lady that showed us around called Wendy opened the front door and said welcome to your new home! We found her absolutely delightful and friendly. She was very helpful and we found her to be a perfect person to show anyone round a home. Wendy was happy for us to look around on our own, there was no time limit and we found this way of working a perfect balance.
Thank you Wendy! We actually bought the house and we can call it our new home and we are very excited about making it our own.
Claire · 4 July 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 2 September 2025
Hi Claire,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 1/5
GoogleAs a first time tenant, I felt completely scammed. Redecorated before the showing and moved in and had a serious mould problem. My clothes were ruined and they did not care nor take any responsibility, only a dehumidifier months after complaining. The neighbours told me the flat was prone to mould and that all previous tenants living there had the same problem. We mentioned how their was dew on the walls when we were shown and the sales advisor explained this was only due to the flat being empty, when they would have been aware there was mould issues. Would never use again, feel like they took advantage of us being a young couple, showed no compassion or integrity.
Maddie · 22 June 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 22 June 2026
That's disappointing to hear that you feel this way Maddie, particularly given that you had previously given our service a 5-star Google review. The photographs clearly show a condensation and black spot mold problem and we had many conversations as to how these situations occur in the colder/damper months, how that can be managed and attended to maintenance issues to try and assist. For clarity, you were our first tenants in the property and our previous involvement had only been in selling the property on behalf of owner occupiers who to the best of our knowledge did not experience such an extreme issue.
★★★★★ 5/5
GoogleWe arrived in the UK in December 2022, and Daniel’s was the first broker we interacted with. They were thoroughly professional and responsive. Inventory lists and receipts were timely provided. We mostly interacted with Ms. Helen and Mr. Matthew, who were professional and happy to address our queries. We would definitely recommend them to anyone.
Jagadish · 22 June 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 22 June 2026
Thank you for the 5-star review Jagadish, your recommendation to others and for your kind words about our colleagues.
★★★★★ 5/5
GoogleMany thanks to Matthew for helping me and my partner secure our dream home!
Emily · 22 June 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 22 June 2026
Thank you Emily, that is great to hear!
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