Trusted Agent profile · Hertfordshire
★★★★★
1,773 reviews across 4 offices and 6 platforms
Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,773 reviews on six platforms, rated 4.8 out of 5 overall.
1,631
Reviews on Google
All 4 offices
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
2
Reviews on View Agents
All 4 offices
20
Reviews on Trustpilot
Business-wide
67
Reviews on allAgents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAll very good.They got the job done,under some difficult circumstances.Special thanks to Louise for keeping us informed and updated during the whole process.Well done Frost’s.
Hi Andrew, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleRecently bought a house through Frost's Harpenden and must call out the great service both in sales and after sales process. Definitely one of the leaders in the area and always had few good options to share. Must call out Louise from Sales and Trudie from After Sales team who were always there for any help needed.
Hi Amit, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleIi have found the staff personable, professional and efficient at keeping me up to date. I have enjoyed communications with everyone involved in the sales process.
Hi Les, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleExcellent service. I have been kept well informed of all the different steps in the selling of my property and had support in my purchase of my new property. All staff very friendly and helpful. I would add that Shaun Denton in particular …
Thank you Pauline for your wonderful five star review!
5/5
GoogleI am on the process to rent my first property and Ronni has been very helpful and efficient with anything I need and I am unsure about. So far I've been having a great experience with Frost!!
Hi Shaliny, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleRonni was brilliant and kept us updated and responded really quickly to all our queries.
Hi, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleRecently used Frosts' St Albans branch to sell a flat. Excellent, very friendly and efficient service, resulting in a successful sale. Thanks in particular to Rochelle, their head of sales progression for all her …
Hi Paul, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleWe purchased a property listed with Frost’s St Albans. We managed to push the purchase through in record time to get us in before Christmas! The whole team were extremely helpful throughout the process. Special mention for Nick who went above and beyond to help us. I would definitely recommend Frosts.
Hi Francesca, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleHighly recommend Rose, she was exceptional in supporting me find a place to rent, equally finding tenants for my place. Fantastic service - Rose truly understands what it is you're looking for and has a great way of matching that, saving you time and effort.
Hi Globe Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on lettings@frosts.co.uk.
5/5
GoogleWe recently purchased our lovely new home with the help of Jess, and the experience couldn’t have been better. She was professional, approachable, and consistently kept us updated, ensuring the whole process ran smoothly. Trudie and the …
Hi Candice, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleJust finished a viewing with Wendy, she is absolutely amazing and nice, well prepared to answer all of our questions. It was an enjoyable and smooth viewing.
Hi Samuel, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleA very positive experience. Paul has been open and honest with us all the way through and was approachable from the start. I would definitely recommend and use Frosts again in the future.
Hi Andy, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
4/5
GoogleGood service
1/5
TrustpilotSix months and still waiting to receive…
Six months and still waiting to receive my deposit back. Absolutely disgraceful. nice staff at branch level but terrible at Head office level for financial matters.
5/5
GoogleMy brother & I used Frosts Estate Agents to sell our parents house we can not recommend them highly enough from the beginning with Gareth doing the valuation to the completion we were contacted regularly with updates on viewings and when …
Hi Susan, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleWe have just sold our property with Frosts and I have to say Paul & Jess have been amazing the whole way through and the rest of the team. Always so friendly and helpful even supportive. I would definitely recommend them to anyone looking for an estate agent locally xx
Hi Paula, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleI had an exceptional experience with Frosts Estate Agents. From start to finish, their service was absolutely fantastic and incredibly helpful. In particular, Trudie was outstanding, providing invaluable assistance throughout the entire process, from the initial sale to the final completion. I highly recommend their services
Hi Daniel, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleAfter an abortive sale late last year with my buyer pulling out just before exchange, it was very tempting to take my property off the market. However, I had such incredible support and contact with Trudie Cobb that I decided to stay with them. They found a new buyer, a lovely family that will fill my house with love and laughter. NONE of this would be possible without Trudie, she has dealt with all the problems from solicitors, mortgage company, buyers and my onward purchase. Obviously mine is not the only sale she is dealing with but somehow she manages to keep all the balls in the air. Without her expertise I think it is unlikely that this sale would progressed to exchange. She is so friendly, helpful and professional, I am going to miss my contact with her when this sale is completed.
Hi Diana, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleTrudie at Frosts has been amazing she has kept me informed all the way through since the sale of our house. Given advise and guidance through out. She had gone above and beyond. We haven’t moved for over 25 years and it has changed so much she held our hand all the way.
Hi Debbie, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleI recently purchased a property through the Frost team, and the experience was outstanding from start to finish. Trudie was incredibly helpful, professional, and responsive throughout the process, making everything smooth and stress-free. …
Hi Valeria, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
5/5
GoogleMany many thanks to Trudie, Matt, Shaun, Rosie and really all the team too at Frost's Marshalswick. Superb dedication, honesty and genuine interest in clients' needs made me feel fully understood and supported throughout what turned out to …
Hi Penny thank you very much for your kind words I'm sure everyone at Marshalswick will be delighted.
5/5
GoogleStarting with Elsaida, and then Louise and Trudie who were both excellent, assisted throughout the sale, dealing with a less than proactive solicitor below, we managed to get over the line. Many thanks to you all.
Hi Daren, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleWe recently purchased through Frost’s, the team and service were excellent, particularly Trudie! She provided frequent updates, good communication throughout the process and helped resolve several hurdles along the way, coordinating and progressing a long chain. Highly recommend, thanks again Trudie!
Hi Tom, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
5/5
GoogleTrudie has been amazing in helping us in buying our first home in the UK. She explained everything clearly, informed us regularly and was super patient with our silly questions as first time buyers :) We're lucky to have her support through this exciting new step of us.
Hi Ahu, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Frost's Estate Agents, has 1,773 reviews across its four offices, rated 4.8 out of 5 overall: 1,631 on Google, 52 on Facebook, 1 on Yell, 2 on View Agents, 20 on Trustpilot, 67 on allAgents. Company-wide Facebook and Trustpilot reviews for Frost's Estate Agents, are counted once, not once per office.
St Albans has the most, with 1,154 reviews rated 4.8 out of 5, followed by Harpenden with 306.
The four Frost's Estate Agents, offices, by town:
Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.
