Trusted Agent profile

Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more

4.6

★★★★★ Excellent

1,364 reviews across 7 offices and 3 platforms

Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

839

Reviews on Google

All 7 offices

Yell logo

4.9 / 5

317

Reviews on Yell

All 7 offices

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

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Our offices

Fenn Wright's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Fenn Wright office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My partner and I met Nathaniel today for a new rental property whilst relocating. From the morning of the viewing where we received a courtesy call to confirm the appointment and location, to when we left the property, Nathaniel was nothing short of professional, knowledgable and polite. Any questions we asked, Nathaniel knew the answer. Also during Covid times, all the correct procedures were followed. It was also great to have a laugh with someone during these uncertain times - He definitely put us at ease! Thank you for your patience and showing us around our (hopefully!) new home!PositiveProfessionalism

Victoria · 27 August 2021 · Fenn Wright Chelmsford

Agent replied · 26 August 2024

Hi Victoria, thank you very much for your fantastic feedback which has been passed on to Nathaniel and the team - and good luck with your new home! Thank you, Caroline

5/5

Yell

Excellent

I cannot recommend Fenn Wright highly enough. Everybody I have dealt with have been excellent. Weekly contact and updates which lead to a very early sale. 10/10 .

AlisonM-2489 · 26 August 2021 · Fenn Wright Colchester

5/5

Google

I’ve not had the best experience with this agency, however I have recently been dealing with Amber, she is extremely polite, professional and has gone above and beyond to help and support me, I am so very grateful for all her hard work.PositiveProfessionalism

Marion · 25 August 2021 · Fenn Wright Colchester

Agent replied · 13 June 2024

Hi Marion, thank you for your feedback, this has been passed on to Amber and the team. Thank you, Caroline

5/5

Google

Absolutely brilliant excellent service from all the staff, they continually keep you updated every step of the way. I would highly recommend this company to anyone selling or buying a house so professional in every way. Our sincere thanks to Kirsty, for working so hard.PositiveResponsiveness, Quality, Professionalism

Michelle · 25 August 2021 · Fenn Wright Colchester

Agent replied · 13 June 2024

Hi Michelle, thank you for your lovely review which has been passed on to Kirsty and the team. Thank you, Caroline

5/5

Yell

Wonderful service from Tracy and co.

Tracy could not of been helpful if she tried. She was amazing, great communication, always acted on her words and put herself out for her clients and myself (I was a buyer). Can't recommend enough, thank you.

SarahB-2658 · 23 August 2021 · Fenn Wright Sudbury

5/5

Yell

Great

Done a fantastic job helping me and being a voice towards a hard process. Everyone done a great job and Tracey done more than what is expected of her. Hope to one day use them sgain.

ChrisC-2808 · 23 August 2021 · Fenn Wright Sudbury

5/5

Yell

Steve Lillistone

Steve Lillistone has been fantastic throughout the process of purchasing off plan. Responsive, even outside office hours, and being very understanding by keeping both sides apprised of developments through what is for most people the most stressful time of their lives. Can't thank him enough for going above and beyond our expectations.

MikeH-1046 · 20 August 2021 · Fenn Wright Sudbury

5/5

Yell

Professional, quality and caring service

We were delighted with the advice, support and help we were given by the Colchester High Street branch of Fenn Wright when selling our property. We invited several agents to come for the initial valuation and chose Fenn Wright because of their enthusiasm and level of activity in the area.Their after sales support was excellent and we must mention Kevin Radford who went beyond expectations to check on progress within the chain on a frequent basis. His regular updates with our buyers gave us the reassurance and confidence that matters were being dealt with and we would meet our completion target date. In spite of significant pressures due to Covid and Stamp Duty changes, Kevin always kept us informed, kept to promises for return calls and was totally professional.

BobP-165 · 28 July 2021 · Fenn Wright Colchester

5/5

Yell

Fantastic, friendly, and helpful

As first time buyers, Fenn Wright have made the buying process extremely easy and fast. There was a lot of backwards and forwards for various reasons (mainly due to us being first time buyers and confused!) but Claudia and Tracey took it all in their stride and dealt with it in an extremely fast, efficient, and professional way. We managed to get the keys just over 9 weeks after our initial viewing and I have no doubts that this was mostly down to the team at Fenn Wright. They are extremely responsive (I don’t think I was ever unable to reach someone on the phone, and emails were always replied to very promptly), very friendly, and never seemed to get frustrated by our lack of knowledge with buying a house.I couldn’t recommend them highly enough!

JackM-653 · 23 July 2021 · Fenn Wright Sudbury

5/5

Yell

Efficient and professional

Fenn Wright were helpful and professional throughout. Laura was a star!

SeanI-18 · 19 July 2021 · Fenn Wright Colchester

5/5

Yell

Wonderful, professional team

From beginning to end Fenn Wright has offered a professional service, quick response time to any queries we have had, however small. Kept us informed at every stage and a pleasure to deal with. Both Neil and Tracy who I have been liaising with have been wonderful.Our house sold the same day as it went to market. They have a wealth of experience and I would certainly use them again should I move!

HelenT-502 · 16 July 2021 · Fenn Wright Sudbury

5/5

Yell

Superb service

I have recently exchanged on my house purchased through Fenn Wright in Sudbury. I’ve been dealing with Tracy & Claudia and both ladies have been professional and super efficient through the lengthy process. My first house fell through so the girls must feel they know me now after lots of correspondence over the months..! I possibly drove them nuts but I never felt this from them.. They replied to all my emails or phoned me back promptly if they were not available. I have had absolutely no issues with the company or the staff. I don’t want to ever go through moving again but if I ever did I would not hesitate to purchase or use Fenn Wright for their services. Thank you girls for your patience! Tracey McLeod x

TraceyM-456 · 16 July 2021 · Fenn Wright Sudbury

5/5

Yell

Excellent service

We recently sold a property with the help of Fenn Wright. They were very professional throughout the process, always kept us updated with the progress and were always helpful with any queries we had.

PaulaB-374 · 15 July 2021 · Fenn Wright Colchester

4/5

Yell

Thank you FW and Kelsey

Fenn Wright have provided an excellent sales service throughout, with Kelsey in the progression team especially standing out as a star. She really helped resolve blocks in the chain and now we have finally exchanged I can't thank her enough :-)

AlexS-878 · 7 July 2021 · Fenn Wright Colchester

5/5

Yell

Thank you Fenn Wright!

It honestly can't be overstated how brilliant everyone at Fenn Wright has been. In the early stages when our flat was on the market, we could call and literally speak to anyone and they were always friendly and patient, (with particular thanks to Kris!) and always had up to date information about our sale. The process of our sale/purchase was not straightforward to say the least, and honestly can't imagine how we would have have survived with our sanity if it wasn't for Kelsey. She always kept me up to date and throughout the process, she was the one person I could properly rely on to get things done and keep everything moving. I am also a nervous nelly and let's face it, buying a house is stressful - but Kelsey could always make me laugh and keep my nerves in check. She was so reassuring and kind and I absolutely trusted that she would see us over the finish line. If you're looking for an estate agent, do yourself a favour and don't consider anyone else.

CharliR-3 · 6 July 2021 · Fenn Wright Colchester

5/5

Yell

Professional and Personalised Service

Fenn Wright (especially Briege and the Signature Team) are the best agents we've worked with. Despite purchasing our home at a very busy time, the Fenn Wright team were always very professional, polite and considerate of all parties. We couldn't recommend them enough for your property dealings.

KashV-1 · 5 July 2021 · Fenn Wright Chelmsford

5/5

Yell

Excellent service

I recently bought my new home via Fenn Wright and had excellent service throughout the process. I was kept informed on progress and any queries were answered promptly/

JenniferS-415 · 28 June 2021 · Fenn Wright Sudbury

5/5

Yell

Excellent, efficient and a pleasure to deal with.

Absolutely brilliant service. Our sale was not the most straightforward, let alone with the added challenges of the virus. I did not have to follow up or prompt anyone to do anything, it was so efficient. They conducted all the viewings for us and provided feedback immediately each time. Once we had a sale agreed they followed it through to completion providing at least weekly updates, again without being asked. I would recommend Fenn Wright without any hesitation whatsoever. Wonderful service, thank you.

TrudyE-10 · 24 June 2021 · Fenn Wright Colchester

5/5

Yell

Outstanding Performance - Thank You

We have recently experienced a very long up and down rocky road , but eventually exchanged . We can’t thank Steve, Tracy and Jenny enough for getting us there. This team are a very dedicated, proactive, communicative, supportive one right from the beginning until the end, going the extra mile . During the emotional and stressful times they understood what you were going through and gave good advice , it wasn’t just a sale to them. The difference is that “they care” and are very passionate , working hard out of office hours too. We can’t thank them enough for their guidance and support. We highly recommend this team throughout the process of either buying selling or both ! We are forever thankful for their time and effort that we received which led to us getting the result we wanted. Well done Steve Tracy and Jenny you were outstanding.

VivienneJ-13 · 22 June 2021 · Fenn Wright Sudbury

5/5

Google

Rating only, no written review.

Roshanali · 22 June 2021 · Fenn Wright Witham

5/5

Google

Rating only, no written review.

Rares · 22 June 2021 · Fenn Wright Witham

Agent replied · 21 June 2024

Hi thank you for your 5* rating, thanks, Caroline

3/5

Google

Rating only, no written review.

Jasmine · 22 June 2021 · Fenn Wright Witham

Agent replied · 21 June 2024

Hi Jasmine, thank you for your review, if there was anything we could have done to improve I would be happy to hear from you. Kind Regards, Caroline - csw@fennwright.co.uk

5/5

Google

Rating only, no written review.

John · 22 June 2021 · Fenn Wright Witham

Agent replied · 21 June 2024

Thank you John

5/5

Google

vevy professional, lovely people would definitely recommend :)PositiveResponsiveness, Quality, Professionalism, Value

Jack · 22 June 2021 · Fenn Wright Witham

Agent replied · 21 June 2024

H Jack, thank you for your great feedback which has been passed on to the team. Thank you, Caroline

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fenn Wright

Which Fenn Wright office has the most reviews?

Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.

Where are the Fenn Wright offices?

The seven Fenn Wright offices, by town:

  • Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
  • Colchester: 146 High Street, Colchester, CO1 1PW
  • Ipswich: 1 Butter Market, Ipswich, IP1 1BA
  • Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
  • Manningtree: 2 Station Road, Manningtree, CO11 1AA
  • Sudbury: 26 Market Hill, Sudbury, CO10 2EN
  • Witham: 64, Newland Street, Witham, CM8 1AH

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