Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more

★★★★★ 5/5

Google

If possible, we would give Steve Lillistone more than five stars as his service was exceptional and went above and beyond what we anticipated. He was responsive to enquiries, liaised with both solicitors, keeping us apprised throughout the process, even out of hours or when on holiday. His experience was appreciated in putting our mind at rest on many occasions. Thank you Steve for helping us acquire our new home.PositiveResponsiveness, Quality, Professionalism

BARBARA · 23 October 2021 · Fenn Wright Sudbury

★★★★★ 2/5

Google

My experiences were a 'game of two halves' of which I would give 2 and a half for the latter dealings but nothing for the start. we got off on the wrong foot with Neil when I was unhappy with the photos he'd taken, the one from the front with such a wide angle it included two properties either side of my cottage. He did come back and improved them a bit, but every one of the viewers was taken aback by the space as opposed to what they thought they'd be seeing. One person put an acceptable offer in but apparently they were 'hard to contact' and the Agents were not happy for us to accept anyway as the person hadn't been around to view. We found the person on FB and they said the Agency had been obstructive so they had decided on somewhere else. That was disheartening. The next few viewers offered way beneath the asking price, and in one case I was told by Fenn Wright that 'they didn't have much money, and couldn't afford anywhere else'. As much as I sympathized I wonder why they were directed to come and view something so much over their budget? Perhaps they thought I had a 'charitable look'. Neil then told us that we should take a lower offer as we 'would never get the price we were asking, he'd been an Agent for over 20 years and knew best'. The next bidder agreed to the price which was 15 grand more than our expert had told us we wouldn't get, and though that 'gentleman' bailed out four weeks before completion (ouch) the next one who matched the price completed. This is where the points come in, the ladies at the Office were brilliant, kept me informed and up to date through out and I was most appreciative. If some of you get out doing the viewings you'd be getting the company 5 stars!NegativeProfessionalism

Darren · 23 October 2021 · Fenn Wright Sudbury

★★★★★ 5/5

Yell

Fabulous Fenn Wright

The Sudbury team have been great! Especially Tracy who has gone above & beyond to make sure that we exchanged contracts on our new bungalow……Maria from the Colchester branch has been great too……Thank you to all at Fenn Wright

JaneA-466 · 21 October 2021 · Fenn Wright Sudbury

★★★★★ 5/5

Yell

Excellent service

Excellent customer service though out, Tracy has been outstanding for me. She chased up everything and kept me informed, which I needed.

MarionW-96 · 20 October 2021 · Fenn Wright Sudbury

★★★★★ 5/5

Yell

Fantastic service

Can’t fault Fenn Wright Manningtree at all, we had a painful time trying to get exchange sorted and Carla at this branch was fantastic and went above trying to get it sorted for us. Definitely recommend using them

HeidiC-87 · 12 October 2021 · Fenn Wright Manningtree

★★★★★ 5/5

Google

Rating only, no written review.

Anu · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Rating only, no written review.

Emma · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

I highly recommend Fenn Wright Manningtree. They are experienced, helpful and professional and I have always received fantastic customer service from both the sales and lettings departments.

Sarah · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Rating only, no written review.

Chris · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Rating only, no written review.

Andrew · 11 October 2021 · Fenn Wright Lawford

★★★★★ 1/5

Google

Don't bother. They will sell you a pig . No forward service and no after service 👎 …

Rick · 11 October 2021 · Fenn Wright Lawford

★★★★★ 1/5

Google

I was ejected from the premises at FW Manningtree during a professional visit there, by a bearded employee who had recently been repatriated from Thailand (according to my Google search at the time) and who seemed to be in the midst of a breakdown about five years ago. I'm sure he didn't last long in the industry, but the experience has stayed with me, and I would have preferred it if one of his more compos mentis colleagues had intervened on my behalf.

Richard · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Ryan at Fenn Wrights in Manningtree was really helpful when I needed help with my fathers property when he died. He responded quickly and professionally and I am happy to recommend him and Fenn Wrights to others.

Karen · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Excellent and timely communication, great attention to detail and always available on the phone or email. I found the whole team at Fenn Wright to be exemplary. I have purchased and sold through them and wouldn't hesitate to recommend.

Michael · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

Paul and his team in the Manningtree office provided my wife and I with first rate service and continually updated us with their efforts to secure fantastic tenants for our rented property. All our queries were answered swiftly and we would recomm3end Fenn Wright to any one else with Rented properties.

Roger · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Google

I have rented properties through Paul at Fenn Wright Manningtree for many years, and have always been happy with the professional service he delivers. From excellent local and individual property knowledge to managing landlord-tennant relationships i have had no complaints. Brilliant.

Andy · 11 October 2021 · Fenn Wright Lawford

★★★★★ 5/5

Yell

Impressive

Our experience was great, starting with Graham & James' professionalism explaining the ideal way to sell the property, with sensitivity to the fact that it was a traditional family home and the emotional journey we were about to embark on, after bereavement.The photographer and videographer used by FW were also extremely good and thorough, showing the property off in the best light.The FW team continually kept us informed at all times of progress, when prospective buyers were due and their feedback, on a weekly, often daily basis, right up until final completion. We couldn't have hoped for a better team and service to help us through this difficult time.Grateful thanks from all the family.

KarenE-274 · 6 October 2021 · Fenn Wright Colchester

★★★★★ 5/5

Yell

Outstanding service

Throughout the whole experience Tony & Carla have been instrumental in securing the successful selling of the property, keeping us updated and informed with the progress. We have been very impressed with the quality of the service they provide it and would highly recommend them.

AjlanJ · 30 September 2021 · Fenn Wright Manningtree

★★★★★ 5/5

Yell

First Class Estate Agent, highly recommend

I recently instructed Fenn Wright to sell a property. It has been a sad time having to sell a family home, but the situation has been treated with great respect. I was very impressed with Fenn Wright on my first contact with them and I am so pleased I instructed these wonderful people as I cannot fault them at all. The professionalism and dedication was superb. They handled the sale without fault, the property was photographed well and I couldn’t believe how quickly the sale appeared on Rightmove. They also kept me updated with regular news and anything I needed to know. They have the balance just right. The sale went through so smoothly. I would like to pay particular thanks to Graham, Kevin and Martina, who are a credit to Fenn Wright and I thank all the other team members who handled the things that go on in the background (sorry I don’t know all your names). I would use Fenn Wright again without doubt and highly recommend. My thanks to you all for being part of a first class team.

DianaB-164 · 29 September 2021 · Fenn Wright Colchester

★★★★★ 5/5

Yell

Absolutely first class agents.

I bought my bungalow which completed today through Fenn Wright in Colchester. The whole team have been brilliant from the very first contact. Mar the sales negotiator was exceptionally diligent in keeping me up to date whilst negotiations were taking place. Once the sale was agreed subject to contact I was helped by Laura in the sales progression team. Laura was an absolute superstar. Laura was calm and supportive and kept me in the loop at all times. As the chain progressed to exchange Laura was so brilliant and made buying such a better experience all round than I had previously had. Thank you team Fenn Wright. I think what actually really stood out for me was I sold my house through a different agent in another town so my fees obviously were to that agent. I did not pay anything to Fenn Wright Colchester as it was my purchase but I had an absolutely five-star service, regardless, thank you.

SharonR-373 · 23 September 2021 · Fenn Wright Colchester

★★★★★ 5/5

Yell

I would highly recommend

We can not thank Laura Smith enough for looking after the sale of our house with such calm and professionalism. Laura kept us informed at all times, and always with great warmth. Her expertise in dealing with the sale could not be faulted and her genuine care for us as clients remained true through the entire process. Thank you Laura and Fenn Wright.

MarieT-124 · 20 September 2021 · Fenn Wright Colchester

★★★★★ 5/5

Yell

Just fabulous!

Don’t have a bad word to say about the team at Fenn Wright Sudbury! As a first time buyer I found them so supportive and didn’t feel silly asking lots of questions. Claudia made the whole experience stress free and she was so friendly. 10/10! They got everything moving so we could complete asap. Thank you!

NikkiM-177 · 9 September 2021 · Fenn Wright Sudbury

★★★★★ 5/5

Yell

Absolutely amazing!!

Fenn Wright have been amazing with supporting us with the sale of our property and also helping us find our forever home! Ollie was amazing with making sure we was happy with everything he did for the sale of our property. So well it was sold within 48 hours of it going live!! Jennie took as out for viewings and showing us around our forever home, we was only able to view houses late due to work Jennie went out of her way too make sure of this and taking time of her personal time too do this. Claudia helpped along side Jennie too secure our offers on both of our properties and again made sure we was happy with everything. Tracy was the rock out of this process and went above and beyond everything!! She was always their answering calls and emails and all hours of the day! Honestly couldn’t of done it without her and the support of Sudbury branch! 100% recommend them

NatashaB-258 · 5 September 2021 · Fenn Wright Sudbury

★★★★★ 5/5

Google

Scott Cracknell and his team did a great job of helping us sell our single family home in Chelmsford. Scott gave excellent advice and he was veryt responsive throughout the entire process. I would highly recommend Scott and his team.PositiveResponsiveness, Quality, Professionalism, Value

Brad · 27 August 2021 · Fenn Wright Chelmsford