Trusted Agent profile

Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more

4.6

★★★★★ Excellent

1,364 reviews across 7 offices and 3 platforms

Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

839

Reviews on Google

All 7 offices

Yell logo

4.9 / 5

317

Reviews on Yell

All 7 offices

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

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Our offices

Fenn Wright's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Fenn Wright office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Didn't bother returning my call as promised about a property just advertised. Instead they sent a van to change the For Sale to a Sold sign. Very polite, not much use. I haven't chosen my selling agent yet.......

David · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi David, I have spoken to Callum Jacobs, Residential Manager at the Ipswich office, who would be more than happy to discuss and is an experienced valuer, if you would like to get in touch with him on 01473 232700 or email cjj@fennwright.co.uk. Thanks, Caroline

5/5

Google

They are professional, helpful and perfect in all departments... in just two days, they booked the viewing, showed us the property and got the application form filled and approved by the owner. No wasting time unlike most other letting agents.

Ritu · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Ritu, thank you for your great feedback which has been passed on to the team. Thank you, Caroline

5/5

Google

Nathaniel was really supportive towards helping me as this was my first property, he's explained information and made feel comfortable enough to ask questions. I really recommend him to anyone else as he's a genuine and kind person.

Ryan · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Ryan, thank you for lovely review which has been passed on to Nathaniel, thanks again Stella

1/5

Google

Commercial department is disaster. They don't reply back to emails or phone calls. They either only let certain buyers buy the properties or they don't like our name!!! Don't you guys think if more buyers involved u may sell the properties better price? Why so many times emailing and phoning but nothing back. Do i have to call my self certain name to get reply from u ??? Not fair for buyer and sellers Definitely not recommend for selling commercial properties because they are choosing buyers and not letting anyone else come near it ( money in the bank ready to pay asking price even more .. 3 times experiencing same unprofessional treatment)

Sarka · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Sarka, I am sorry to read your comments and would welcome the opportunity to discuss this matter with you in more detail. Please contact Alistair Mitchell, Head of Commercial Agency, agm@fennwright.co.uk Thank you

5/5

Google

We recently completed the sale of our parents property and although the process was complicated I must compliment Callum Jacobs and all his team for their amazing patience and perseverance in overcoming the obstacles put in the way of concluding the sale. I would whole heartedly recommend using Fenn Wright...well done to everyone.

Ian · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Ian, thank you for your fantastic feedback which has been passed on to Callum and the team. Thank you, Caroline

5/5

Google

We sold our house through Fenn Wright during the crazy stamp duty period. It was a very busy time for them but we were very happy with the service they provided, especially towards the end whilst we were dealing with issues relating to our purchase. Our agent, Callum was professional, understanding and supportive and the progress chaser, Annie was fantastic, especially during the last few weeks at being the link between parties, chasing, offering advice and support and just listening when we hit a few bumps in the road (all relating to our purchase and not our sale through them). For us, Fenn Wright being regional was a great fit for us, the professionalism and set up of some of the nationals with the area knowledge of the locals. We would recommend them and use them again.

Jennifer · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Jennifer, thank you for your fantastic review which has been passed on to Callum, Anne and the team. Thank you, Caroline

5/5

Google

Absolutely first class service from start to finish. Chris is extremely professional and knowledgeable, and had helped us previously in buying a house. Selling was just as easy with them, and Shannon went above and beyond many times to help push our chain through, constantly keeping us informed and facilitating everyone involved. I cannot recommend them highly enough, and wouldn’t use anyone else to buy or sell with again.

Emma · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Emma, thank you for your fantastic review which has been passed to Chris and the team at Ipswich. Thanks again, Stella

5/5

Google

I have had a great experience buying a property through Fenn Wright. Especially as a first time buyer it was really stressful process but Shannon was really helpful and made me feel informed about everything step by step. She was amazing at her job! We had viewed a couple of different properties through them before deciding on our current property. I found all of the consultants were very informative and friendly(especially Sean!). Only we found Chris was not so informative during the view the property which we bought. He was something like in a rush, so we had to finish the viewing very shortly. But the rest of the team was fantastic. So they really deserve 5 stars! Thanks all!

Metin · 16 April 2022 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Metin, thank you for your review, we appreciate the feedback and this has been passed to Shannon and the team. We hope you will be very happy in your new home. Thank you, Stella.

5/5

Yell

AMAZING!

FennRight have been amazing from start too finish! Would recommend them to anyone! They’ve made the whole selling and buying process as easy as possible. Laura is amazing! She called me every week for updates and she did all she could too help speed the process up. She also called my buyer every week to keep her happy and to make sure everything went smoothly.

LaurenB-547 · 12 April 2022 · Fenn Wright Colchester

5/5

Yell

Efficient and professional service

Fenn Wright provided an efficient service and proactively marketed out property to prospective buyers rather than just waiting for leads through rightmove. After a buyer had been found, FW's team kept driving the process forward by following up with other parties in the chain. The process from putting the property on the market to completion was exactly two months which was much faster than we had expected. I felt that FW had all parties best interest at heart. I'd recommend using FW if you are considering selling your property.

LenaP-12 · 8 April 2022 · Fenn Wright Sudbury

5/5

Yell

Laura Smith was amazing!

I can't thank Laura Smith enough. She has always been extremely helpful at every point in this house purchase. Very knowledgeable, helpful and has always gone the extra mile to try and ensure everything was on track. Thank you Laura for your patience, perseverance and all of the hours you put in chasing up solicitors to keep things moving! Very efficient at keeping me updated regularly and so understanding and reassuring when I was getting stressed with the solicitors! Liaised wonderfully between all parties and took a lot of stress out of the process. I genuinely can't thank and recommend Laura enough. A real gem.

LenaW-13 · 8 April 2022 · Fenn Wright Colchester

5/5

Yell

Amazing 5* service

Throughout the whole sale process, which was rather protracted due to legal issues, Tracy at Fenn Wright Sudbury was absolutely amazing and went above and beyond to successfully bring the sale to completion. Cannot thank her and Fenn Wright enough a definite 5* service

BeverlyS-34 · 6 April 2022 · Fenn Wright Sudbury

5/5

Yell

Excellent experience with Fenn Wright Sudbury

I thoroughly recommend Fenn Wright Sudbury, we have recently just gone through a house sale & purchase that unfortunately proved to be quite complicated further down the chain and I felt Fenn Wright handled the situation brilliantly, providing us with regular feedback and really holding our best interests at heart with every decision that was made.I dealt with a number of the members of the team in the Sudbury office, from valuation to selling our property (in 3 days) all the way through to completion and I had a good experience with all of them.

LukeT-292 · 4 April 2022 · Fenn Wright Sudbury

5/5

Yell

Great support from the whole team

The whole team were really friendly and helpful and always tried to go the extra mile for us, special thanks to Carla, Carl and Tony

JoW-623 · 24 March 2022 · Fenn Wright Manningtree

Agent replied · 10 October 2026

Hi Jo, thank you for leaving a review which has been passed to Tony and the team at Manningtree. Thank you, Stella

5/5

Yell

Brilliant!

Kelsey has been brilliant and so helpful. Very grateful for everything!

ElizabethV-39 · 23 March 2022 · Fenn Wright Colchester

5/5

Yell

Professional and friendly service

Thanks to Brexit and Covid it took some time to sell my apartment but Fenn Wright continued to market my flat all through this period until a successful sale took place. I was very pleased with their professionalism, resilience and good advice. I would have no hesitation in recommending their services.

MicheleStone-2062 · 14 March 2022 · Fenn Wright Manningtree

Agent replied · 10 October 2026

Hi Michele, thank you for your fantastic review which has been passed to the team at Manningtree. Thanks again, Stella

5/5

Trustpilot

Excellent service from beginning to…

Excellent service from beginning to end. Chris was professional and very factual, and had good advice about the area. Shannon went above and beyond constantly throughout the tricky process of a large chain, keeping everyone informed and facilitating everyone involved. Highly recommended and I wouldn’t use anyone else.

Emma · 8 March 2022 · Fenn Wright Lawford

5/5

Yell

Fenn Wright Sudbury, Suffolk

The Fenn Wright office in Sudbury, handled the sale of my parents bungalow. They made what turned out to be a difficult sale (not there fault) run much smoother for me. They were always available when i called or rang back straight away. All the team are very friendly and helpful. I would recommend anybody that is thinking of selling their home, that they use Fenn Wright.

LindaF-2159 · 7 March 2022 · Fenn Wright Sudbury

5/5

Yell

Laura has been brilliant!

Laura Smith has been brilliant!!!

DandanL · 3 March 2022 · Fenn Wright Colchester

5/5

Yell

Moving house

Even though Fenn Wright were not our agents they were excellent at helping us through the process. They helped at every possible moment and gave us regular updates. Many Thanks

SteveBletchley-322496 · 1 March 2022 · Fenn Wright Sudbury

5/5

Yell

STELLAR SERVICE!

I would rate Fenn Wright 's service 6 stars if I could. Absolutely stellar service. My property purchase was dealt with Martina and Kelsey. Both brilliant. Michelle in securing the purchase and Kelsey in keeping it alive! Informative, responsive and always stroke the perfect balance between staying upbeat and hopeful for purchase without overpromising things outside their control which I really appreciate. Our sale hit a nag and Kelsey was brilliant in comforting us and staying solution focused. I have found her more informative than my own lawyer (am I allowed to say that here?). Martina, Kelsey - Thank you so much for everything you did. We love you lots.

FKW-1 · 17 February 2022 · Fenn Wright Colchester

5/5

Yell

Friendly, efficient & professional service - would recommend

Friendly, efficient staff that kept us informed throughout the process and got the job done without any hassle, we took their advice and felt that helped with the selling of our propertyWould definitely recommend them and would use them again

CarolT-310 · 13 February 2022 · Fenn Wright Sudbury

5/5

Yell

I would definitely use Fenn Wright again.

The Sudbury Team are outstanding. During our recent house sale they have been professional, knowledgable and a delight to deal with. I would not hesitate to recommend Fenn Wright as they are hard working and passionate about what they do. Thank you Team Sudbury.

EmmaD-534 · 11 February 2022 · Fenn Wright Sudbury

5/5

Yell

Excellent service

I cant thank Kirsty and the team enough for the support and communication they supplied during the course of our purchase, they did in fact keep us more up to date than our own Estate Agent. Their enthusiasm and attention to detail provided the perfect partnership to all parties concerned, which enabled a stress free transaction, thanks again Fenn Wright.

SteveP-1170 · 9 February 2022 · Fenn Wright Colchester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fenn Wright

Which Fenn Wright office has the most reviews?

Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.

Where are the Fenn Wright offices?

The seven Fenn Wright offices, by town:

  • Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
  • Colchester: 146 High Street, Colchester, CO1 1PW
  • Ipswich: 1 Butter Market, Ipswich, IP1 1BA
  • Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
  • Manningtree: 2 Station Road, Manningtree, CO11 1AA
  • Sudbury: 26 Market Hill, Sudbury, CO10 2EN
  • Witham: 64, Newland Street, Witham, CM8 1AH

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