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★★★★★ 5/5
GoogleWe have been renting with fenn wright for 4 years next month and have not had the best experience, getting job in the house done and chase the landlord, but last thursday 2nd march 2023 our boiler was serviced and was condemned unsafe, we was not looking forward to getting this sorted , but
Mel Rowlands in ipswich branch contacted my husband and with in hours of finding out about the boiler and had started getting quotes the landlord wanted to send his own person in to sort but Mel chased this the whole time since Thursday and has been on it the whole time , we feel that Mel Rowlands is the best person we have had contact with at fenn wright and we have had contact with alot of the people Working there , but mel has been the most helpful person so far and even tho we still have to wait a whole week till we get a new boiler , if they was not for Mel Rowlands we could of been waitting longer , we would like to thank you for this and hopefully with you now knowing the situation with the house maybe we will get all our repairs done that we have been waitting for the landlord to do for the last 3 years and a half.
Cheryl · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Cheryl, thank you for your feedback which has been passed to Mel. We are pleased to hear Mel was able to help. Thank you, Stella
★★★★★ 5/5
GoogleJust completed on a property sold through Fenn Wright. Excellent service start to finish, with a special mention for Anne who kept an eye on the entire chain, nothing ever too much trouble.
A · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi, many thanks for your fantastic review which has been passed to the team at Ipswich. Thank you, Stella
★★★★★ 5/5
GoogleThank you to Callum Jacobs & Shannon Lay for their hard work in getting both our sale and purchase over the line. Both very diligent and professional in what they do.
Tommy · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Tommy, many thanks for your fantastic feedback which has been passed Callum and Shannon. Thank you, Stella
★★★★★ 5/5
GoogleFW sold my property and despite it not being an easy sale, I was very impressed with their perseverance and that they regularly communicated with me to keep me updated of progress.
I would highly recommend them and would use their services again.
Jim · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Jim, many thanks for your fantastic review which has been passed to the team at Ipswich. Thank you, Stella.
★★★★★ 5/5
GoogleI’ve recently exchanged contracts on my first house and I don’t think I would’ve been so calm and reassured had it not been for the wonderful Anne. She always made sure she checked in with me and provided me with updates. I am very thankful for Anne’s wonderful support and service throughout the process!
Laura · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Laura, many thanks for your fantastic review which has been passed to Anne and the team at Ipswich. Thank you, Stella
★★★★★ 5/5
GoogleFriendly, helpful and patient service from Chris and the team as we sold our property from a distance away. They went the extra mile to make sure the sale went through. I would definitely use them again.
Fiona · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Fiona, thank you for leaving such a great review which has been passed to Chris and the team at Ipswich. Thanks again, Stella
★★★★★ 5/5
GoogleShannon at Fenn Wright was superb. We had a difficult chain and she went above and beyond chasing our part of it as well as others to get things moving. If only the other agents in our chain were as efficient! Would highly recommend
Luke · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Luke, many thanks for your fantastic review which has been passed to Shannon and the team at Ipswich. Thanks again, Stella.
★★★★★ 5/5
GoogleFantastic service, we had total confidence with Fenn Wright who sold our house.
Kept us well informed throughout the process.
Couldn't recommend more highly.
Anne · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Morning Anne, many thanks for your fantastic feedback which has been passed to the team at Ipswich. Thank you, Stella
★★★★★ 5/5
GoogleRecently sold our house through Fenn Wright and we've been really happy with the service - there was no pressure or hard sell when we initially enquired with them, and the ongoing updates and communication through to completion was excellent. Particular thanks to Callum and Shannon for their help.
Paul · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Paul, many thanks for your fantastic feedback which has been passed to Callum, Shannon and the team at Ipswich. Thank you, Stella
★★★★★ 5/5
GoogleExcellent client service from Shannon Lay who actively chased things along for us until exchange of contracts and made sure to keep us updated at every stage. Good advice on value and also negotiation skills when it came to offer stage. Shannon is obviously well connected with local solicitors as she was able to get information out of the chain at every stage and was often better informed than my solicitor. I have no hesitation in recommending Shannon and the team at Fenn Wright.
Amanda · 16 April 2023 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Amanda, many thanks for your fantastic review which has been passed to Shannon and the team at Ipswich. Thank you, Stella.
★★★★★ 5/5
GoogleI couldn’t recommend Tony and the team enough. Knowledgeable and professional at all stages.
Karina · 16 April 2023 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Karina, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella
★★★★★ 5/5
GoogleGreat team led by Tony , always available to help .Friendly and Professional service. Top notch ,thanks
Terry · 16 April 2023 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Terry, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella
★★★★★ 5/5
GoogleI required a valuation for probate and Fenn Wright we only to happy to help. Ben Walsham dealt with the valuation and was superb throughout. Polite, professional and happy to give advice on improving the saleability of the property for when the time comes. Overall, very impressive customer service. Thanks Ben.
Andy · 16 April 2023 · Fenn Wright Lawford
Agent replied · 11 June 2024
Hi Andy, many thanks for your fantastic feedback which has been passed to Ben. Thank you, Stella
★★★★★ 1/5
TrustpilotHollow Promise
Lessons learnt. First buyer months in shifted quickly to an identical property in the block on a small technical issue, second buyer ghosted after offer, third buyer took near six months with no exchange and miraculously secured another property in two days.!!!! Progressing is extremely weak and ineffectual.
Seaside · 6 April 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotWater Heater Replacement
I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.I would also like to mention Emily who was also very helpful, while Mel was on holiday.
Refi · 27 February 2023 · Fenn Wright Lawford
★★★★★ 5/5
GoogleVery helpful and polite. Excellent service.
Geraldine · 11 January 2023 · Fenn Wright Sudbury
Agent replied · 10 January 2025
Hi Geraldine, many thanks for your great review which has been passed to the Sudbury team. Thank you, Stella.
★★★★★ 5/5
TrustpilotFantastic service
Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly. We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions! We would definitely use Fenn Wright again in the future
S&C · 9 January 2023 · Fenn Wright Lawford
★★★★★ 5/5
YellProperty purchase
Kelsey Stein has been amazing in giving updates and answering my queries. Very good team and accommodating. Thank you all for your assistance.
NorriesN · 6 January 2023 · Fenn Wright Colchester
Agent replied · 10 October 2026
Hi Norries, many thanks for your feedback, Stella.
★★★★★ 5/5
YellEase your pain, choose Fenn Wright
Buying or selling a home isn't always the most pleasurable experience, but having Fenn Wright on board definitely eased the pain. You expect good service from valuation to 'sale agreed' from your estate agent and Jack and Cameron exceeded that expectation. What surprised me was the support that Amy provided after Jack and Cameron had done their thing. She coordinated solicitors, spoke to the buyer and kept me in the loop. There was no "he said, she said" from the solicitors, because Amy was all seeing. There was nowhere for anyone to hide! I'll definitely employ Fenn Wright again.
LauraW-1003 · 8 December 2022 · Fenn Wright Chelmsford
Agent replied · 10 October 2026
Hi Laura, many thanks for your amazing feedback which has been passed to all the team at Chelmsford. Thank you, Stella
★★★★★ 5/5
YellHappy first time buyer
I have received an excellent service from Tracy and colleagues at Fenn Wright Sudbury. Tracy was always professional and always kept me updated with the progress .I will definitely recommend Fenn Wright Sudbury to any of my family and friends without hesitation . Thank you Tracy and team you have been amazing.
PhephileD · 30 November 2022 · Fenn Wright Sudbury
Agent replied · 10 October 2026
Hi Phephile, many thanks for your fantastic review which has been passed to Tracy and the team at Sudbury. Thank you, Stella
★★★★★ 5/5
YellSale in Witham
Very well done to the various team members, and especially to Kirsty King who kept the whole process moving with my slow-moving Solicitors. Well done everyone, and I intend you use you again in the near future.
GbS-5 · 23 November 2022 · Fenn Wright Witham
Agent replied · 10 October 2026
Hi, many thanks for your review which has been passed to Kirsty and the rest of the team at Witham. Thank you, Stella
★★★★★ 5/5
YellAmazing company!
Fenn Wright was the estate agent for helping me get into my new property. They have been such an amazing help everyone I dealt with went above and beyond in assisting me any way they could. They was way more helpful than my own solicitor. I dealt with Kirsty and she was so wonderful in helping me out and getting the deal finished. She’s an absolute asset to this company and if you have to deal with her your in safe hands. I highly recommend using them! Bradley Hornibrook
BradleyH-110 · 16 November 2022 · Fenn Wright Witham
Agent replied · 10 October 2026
Hi Bradley, thank you for your amazing review which has been passed to Kirsty and the team at Witham. Thanks again, Stella
★★★★★ 5/5
YellI would definitely use them again.
I have used Fenn Wright in Witham for two property sales and a purchase. All throughout the process I received courteous service and regular updates so always felt that I was kept in the picture. I would use them again.
GrahamR-406 · 14 November 2022 · Fenn Wright Witham
Agent replied · 10 October 2026
Hi Graham, many thanks for your fantastic review which has been passed to the team at Witham. Thank you, Stella
★★★★★ 5/5
GoogleGreat experience with Mel Rowlands in lettings, she always delivers a personal touch with care and attention that’s quite rare. She remembered what’s going on with the property and any enquiries ongoing, she’s on top of things her end and a genuine pleasure to deal with on tenant issues
Olivia · 12 November 2022 · Fenn Wright Colchester
Agent replied · 11 November 2024
Hi Liv, many thanks for your lovely feedback which has been passed to Mel and our lettings team. Thank you, Stella
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