Trusted Agent profile

Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more

4.6

★★★★★ Excellent

1,364 reviews across 7 offices and 3 platforms

Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

839

Reviews on Google

All 7 offices

Yell logo

4.9 / 5

317

Reviews on Yell

All 7 offices

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Fenn Wright's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Fenn Wright office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have been renting with fenn wright for 4 years next month and have not had the best experience, getting job in the house done and chase the landlord, but last thursday 2nd march 2023 our boiler was serviced and was condemned unsafe, we was not looking forward to getting this sorted , but Mel Rowlands in ipswich branch ​ contacted my husband and with in hours of finding out about the boiler and had started getting quotes the landlord wanted to send his own person in to sort but Mel chased this the whole time since Thursday and has been on it the whole time , we feel that Mel Rowlands is the best person we have had contact with at fenn wright and we have had contact with alot of the people Working there , but mel has been the most helpful person so far and even tho we still have to wait a whole week till we get a new boiler , if they was not for Mel Rowlands we could of been waitting longer , we would like to thank you for this and hopefully with you now knowing the situation with the house maybe we will get all our repairs done that we have been waitting for the landlord to do for the last 3 years and a half.

Cheryl · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Cheryl, thank you for your feedback which has been passed to Mel. We are pleased to hear Mel was able to help. Thank you, Stella

5/5

Google

Just completed on a property sold through Fenn Wright. Excellent service start to finish, with a special mention for Anne who kept an eye on the entire chain, nothing ever too much trouble.

A · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi, many thanks for your fantastic review which has been passed to the team at Ipswich. Thank you, Stella

5/5

Google

Thank you to Callum Jacobs & Shannon Lay for their hard work in getting both our sale and purchase over the line. Both very diligent and professional in what they do.

Tommy · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Tommy, many thanks for your fantastic feedback which has been passed Callum and Shannon. Thank you, Stella

5/5

Google

FW sold my property and despite it not being an easy sale, I was very impressed with their perseverance and that they regularly communicated with me to keep me updated of progress. I would highly recommend them and would use their services again.

Jim · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Jim, many thanks for your fantastic review which has been passed to the team at Ipswich. Thank you, Stella.

5/5

Google

I’ve recently exchanged contracts on my first house and I don’t think I would’ve been so calm and reassured had it not been for the wonderful Anne. She always made sure she checked in with me and provided me with updates. I am very thankful for Anne’s wonderful support and service throughout the process!

Laura · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Laura, many thanks for your fantastic review which has been passed to Anne and the team at Ipswich. Thank you, Stella

5/5

Google

Friendly, helpful and patient service from Chris and the team as we sold our property from a distance away. They went the extra mile to make sure the sale went through. I would definitely use them again.

Fiona · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Fiona, thank you for leaving such a great review which has been passed to Chris and the team at Ipswich. Thanks again, Stella

5/5

Google

Shannon at Fenn Wright was superb. We had a difficult chain and she went above and beyond chasing our part of it as well as others to get things moving. If only the other agents in our chain were as efficient! Would highly recommend

Luke · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Luke, many thanks for your fantastic review which has been passed to Shannon and the team at Ipswich. Thanks again, Stella.

5/5

Google

Fantastic service, we had total confidence with Fenn Wright who sold our house. Kept us well informed throughout the process. Couldn't recommend more highly.

Anne · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Morning Anne, many thanks for your fantastic feedback which has been passed to the team at Ipswich. Thank you, Stella

5/5

Google

Recently sold our house through Fenn Wright and we've been really happy with the service - there was no pressure or hard sell when we initially enquired with them, and the ongoing updates and communication through to completion was excellent. Particular thanks to Callum and Shannon for their help.

Paul · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Paul, many thanks for your fantastic feedback which has been passed to Callum, Shannon and the team at Ipswich. Thank you, Stella

5/5

Google

Excellent client service from Shannon Lay who actively chased things along for us until exchange of contracts and made sure to keep us updated at every stage. Good advice on value and also negotiation skills when it came to offer stage. Shannon is obviously well connected with local solicitors as she was able to get information out of the chain at every stage and was often better informed than my solicitor. I have no hesitation in recommending Shannon and the team at Fenn Wright.

Amanda · 16 April 2023 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Amanda, many thanks for your fantastic review which has been passed to Shannon and the team at Ipswich. Thank you, Stella.

5/5

Google

I couldn’t recommend Tony and the team enough. Knowledgeable and professional at all stages.

Karina · 16 April 2023 · Fenn Wright Lawford

Agent replied · 11 June 2024

Hi Karina, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella

5/5

Google

Great team led by Tony , always available to help .Friendly and Professional service. Top notch ,thanks

Terry · 16 April 2023 · Fenn Wright Lawford

Agent replied · 11 June 2024

Hi Terry, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella

5/5

Google

I required a valuation for probate and Fenn Wright we only to happy to help. Ben Walsham dealt with the valuation and was superb throughout. Polite, professional and happy to give advice on improving the saleability of the property for when the time comes. Overall, very impressive customer service. Thanks Ben.

Andy · 16 April 2023 · Fenn Wright Lawford

Agent replied · 11 June 2024

Hi Andy, many thanks for your fantastic feedback which has been passed to Ben. Thank you, Stella

1/5

Trustpilot

Hollow Promise

Lessons learnt. First buyer months in shifted quickly to an identical property in the block on a small technical issue, second buyer ghosted after offer, third buyer took near six months with no exchange and miraculously secured another property in two days.!!!! Progressing is extremely weak and ineffectual.

Seaside · 6 April 2023 · Fenn Wright Lawford

5/5

Trustpilot

Water Heater Replacement

I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.I would also like to mention Emily who was also very helpful, while Mel was on holiday.

Refi · 27 February 2023 · Fenn Wright Lawford

5/5

Google

Very helpful and polite. Excellent service.

Geraldine · 11 January 2023 · Fenn Wright Sudbury

Agent replied · 10 January 2025

Hi Geraldine, many thanks for your great review which has been passed to the Sudbury team. Thank you, Stella.

5/5

Trustpilot

Fantastic service

Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly. We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions! We would definitely use Fenn Wright again in the future

S&C · 9 January 2023 · Fenn Wright Lawford

5/5

Yell

Property purchase

Kelsey Stein has been amazing in giving updates and answering my queries. Very good team and accommodating. Thank you all for your assistance.

NorriesN · 6 January 2023 · Fenn Wright Colchester

Agent replied · 10 October 2026

Hi Norries, many thanks for your feedback, Stella.

5/5

Yell

Ease your pain, choose Fenn Wright

Buying or selling a home isn't always the most pleasurable experience, but having Fenn Wright on board definitely eased the pain. You expect good service from valuation to 'sale agreed' from your estate agent and Jack and Cameron exceeded that expectation. What surprised me was the support that Amy provided after Jack and Cameron had done their thing. She coordinated solicitors, spoke to the buyer and kept me in the loop. There was no "he said, she said" from the solicitors, because Amy was all seeing. There was nowhere for anyone to hide! I'll definitely employ Fenn Wright again.

LauraW-1003 · 8 December 2022 · Fenn Wright Chelmsford

Agent replied · 10 October 2026

Hi Laura, many thanks for your amazing feedback which has been passed to all the team at Chelmsford. Thank you, Stella

5/5

Yell

Happy first time buyer

I have received an excellent service from Tracy and colleagues at Fenn Wright Sudbury. Tracy was always professional and always kept me updated with the progress .I will definitely recommend Fenn Wright Sudbury to any of my family and friends without hesitation . Thank you Tracy and team you have been amazing.

PhephileD · 30 November 2022 · Fenn Wright Sudbury

Agent replied · 10 October 2026

Hi Phephile, many thanks for your fantastic review which has been passed to Tracy and the team at Sudbury. Thank you, Stella

5/5

Yell

Sale in Witham

Very well done to the various team members, and especially to Kirsty King who kept the whole process moving with my slow-moving Solicitors. Well done everyone, and I intend you use you again in the near future.

GbS-5 · 23 November 2022 · Fenn Wright Witham

Agent replied · 10 October 2026

Hi, many thanks for your review which has been passed to Kirsty and the rest of the team at Witham. Thank you, Stella

5/5

Yell

Amazing company!

Fenn Wright was the estate agent for helping me get into my new property. They have been such an amazing help everyone I dealt with went above and beyond in assisting me any way they could. They was way more helpful than my own solicitor. I dealt with Kirsty and she was so wonderful in helping me out and getting the deal finished. She’s an absolute asset to this company and if you have to deal with her your in safe hands. I highly recommend using them! Bradley Hornibrook

BradleyH-110 · 16 November 2022 · Fenn Wright Witham

Agent replied · 10 October 2026

Hi Bradley, thank you for your amazing review which has been passed to Kirsty and the team at Witham. Thanks again, Stella

5/5

Yell

I would definitely use them again.

I have used Fenn Wright in Witham for two property sales and a purchase. All throughout the process I received courteous service and regular updates so always felt that I was kept in the picture. I would use them again.

GrahamR-406 · 14 November 2022 · Fenn Wright Witham

Agent replied · 10 October 2026

Hi Graham, many thanks for your fantastic review which has been passed to the team at Witham. Thank you, Stella

5/5

Google

Great experience with Mel Rowlands in lettings, she always delivers a personal touch with care and attention that’s quite rare. She remembered what’s going on with the property and any enquiries ongoing, she’s on top of things her end and a genuine pleasure to deal with on tenant issues

Olivia · 12 November 2022 · Fenn Wright Colchester

Agent replied · 11 November 2024

Hi Liv, many thanks for your lovely feedback which has been passed to Mel and our lettings team. Thank you, Stella

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fenn Wright

Which Fenn Wright office has the most reviews?

Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.

Where are the Fenn Wright offices?

The seven Fenn Wright offices, by town:

  • Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
  • Colchester: 146 High Street, Colchester, CO1 1PW
  • Ipswich: 1 Butter Market, Ipswich, IP1 1BA
  • Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
  • Manningtree: 2 Station Road, Manningtree, CO11 1AA
  • Sudbury: 26 Market Hill, Sudbury, CO10 2EN
  • Witham: 64, Newland Street, Witham, CM8 1AH

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent