Trusted Agent profile
★★★★★
1,364 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
Business-wide
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Fenn Wright's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotProfessional service from day 1 to the…
Professional service from day 1 to the completion of the house sale.Our sale was a particularly complicated and difficult sale and would most likely never of happened without the outstanding support of Kirsty King.We would totally recommend Fenn Wright and would have no hesitation in using again.
5/5
TrustpilotExcellent Service
Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks
5/5
GoogleAmazing estate agents Extremely helpful and professional Dealt with Alex and Regan both 5 star. Much appreciated for the advice and help 👍 …
Hi Adrian, thanks for your great feedback which has been passed on to Alex, Regan and the team. Thank you, Caroline
5/5
GooglePhil, Kris and Kirsty went above and beyond to ensure my purchase went as smoothly as possible. As a first time buyer the experience can be daunting but I can’t thank you enough for all the help you gave me throughout the process.
Hi Steph, thank you for your fantastic feedback which has been shared with the team and we hope you will be happy in your new home. Thanks, Caroline
5/5
GoogleRating only, no written review.
Thank you Danny!
5/5
GoogleIve been dealing with Mel Rowlands and the team for a few years now at Fenn Wright She makes it effortless for me as a landlord a very smooth service between client and agent ...
Hi Aron, thank you for your great feedback which has been passed on to Mel and the Lettings team. Thank you, Caroline
5/5
GoogleBen was an incredibly helpful and supportive agent throughout the sale of our seafront character flat. The whole team were approachable, helpful and informative. Viewings were arranged with suitable potential buyers and any issues with getting buyers was to do with the turbulent mortgage market at the time. There wasn't an instance where I was unable to contact somebody at the office. Progression was as smooth as can be for a flat and a stressful experience was made much less than the nightmare it could have been.
Hi Ben, many thanks for your fantastic review which has been passed to Ben and the team at Manningtree. Stella
5/5
GoogleScott and Oliver have provided a great service selling our property, we’ve found them both very professional, friendly and helpful. They have also been brilliant with the help and advice they have provided with our onward purchase, really going above and beyond. Overall, we’ve received a fantastic service, especially when compared to other agents we’ve used in the past. I wholeheartedly recommend Fenn Wright Chelmsford.
Hello, thank you for your fantastic feedback which has been passed on to Scott and Oliver. Hope you are happy in your new home, thanks, Caroline
5/5
GoogleLovely staff who are very helpful and give great advice. Personally dealt with Maire-Kate who is all of the above. Highly recommend
Hi Callum, many thanks for your review which has been passed to Maire-Kate and the rest of the team. Thank you, Stella
5/5
GoogleI have used both the Sales and Lettings teams at Fenn Wright Chelmsford, both of whom I have found professional and helpful. I would like to particularly thank Scott and Mel, who have gone above and beyond to help me with my property. Thank you both so much for all of your assistance over the past few years
Hi Chloe, many thanks for your fantastic review which has been passed to Scott, Mel and the team at Chelmsford. Thanks again, Stella
5/5
GoogleSteve was absolutely fantastic from start to finish, the communication was by far the best we have ever received from an estate agent, working hours out of his schedule and 100% played a big part in us completing. Thank you Steve your effort was much appreciated and was very grateful for all your hard work. Kirsty & David
Thank you Kirsty - pleased to hear all went smoothly!
5/5
GoogleI sold my house with FW and I couldn’t recommend them enough , the service is second to none . The whole team have been brilliant, would definitely recommend 100%
Hi Jane, many thanks for your fantastic review which has been passed to the team at Sudbury. Thank you, Stella
5/5
GoogleA very well managed transaction in letting my cottage, Mel was especially helpful and persevered through a seemingly intractable problem which resolved happily for all parties. Would recommend Fenn Wright as very good letting agents.
Hi Marie, many thanks for your fantastic review which has been passed to Mel and the property management team, Stella.
1/5
GoogleThe lettings department is terrible. Would not recommend at all.
Hello, I am sorry to read your comments and we would welcome the opportunity to discuss this with you further. Please contact Michelle Reedie, Head of Lettings, on mmr@fennwright.co.uk Thank you
5/5
GoogleI would thoroughly recommend Charlotte Button and the team at Fenn Wright. Even though I did not go ahead with purchasing the property the experience in dealing with Charlotte and the team was first class all the way. Great communication, checking in regarding details. An absolute pleasure
5/5
GoogleWe recently purchased a property through Fenns and the whole team were very helpful and accommodating coming back to our questions and viewing requests. The star of the show for us was Tracey who without doubt kept our chain together, without her we simply wouldn't have moved! Thank you again for all your hard work and legendary sales progression, we are eternally grateful for all of your help!
Hi Jon, thank you for your lovely feedback which has been passed on to Tracy and the team. Thanks Caroline
5/5
GoogleFenn Wright have been absolutely excellent throughout my house purchase. Aidan was great at showing me around properties - he was knowledgeable and a good sounding board, all whilst not being pushy or trying to influence me in any way. Once my offer had been accepted, Tracy was the most amazing person ever to guide me through the process. She kept me updated on all developments with the chain and did so with a friendly and personable approach. Her calm and realistic manner made me feel at ease at all times and I cannot thank her enough for all the help she provided through what would otherwise have been an even more stressful time! I would definitely recommend this branch to anyone looking to buy or sell a property.
Hi Emma, many thanks for your fantastic review which has been passed to Aidan, Tracy and the team at Sudbury. Thank you, Stella
5/5
GoogleDealt with Emma who is professional, knowledgeable and kept in touch with us on viewing day. Hope we manage to buy through them.
Hi Susan, thank you for the review which has been passed to Emma. We hope you manage to find your dream home! Stella
5/5
GoogleThe Sales team worked tirelessley to ensure we had a smooth run to a very quick sale of my late mother's property. I wouldn't hesitate to recommend Fenn Wright's services.
Hi Sue, many thanks for your fantastic review which has been passed to all the team at Sudbury. Thank you, Stella
5/5
GoogleFrom the very first enquiry with FWS my experience has always been positive, nothing seemed to be too much trouble for any of the team there. I was given a realistic view of the market last June and my property was marketed very quickly and successfully. There were a few obstacles along the proceedings but thanks to a great deal of consistent help from Sam, Jenny, Claire, Emma and in particular Tracy who appeared to hold everything together, with incredible patience and understanding. I would recommend FWS to anyone thinking about buying or selling property.
Hi Connie, many thanks for your fantastic feedback which has been passed to all the team at Sudbury. Thanks again, Stella
5/5
GoogleI received exceptionally professional, polite and considerate service from Tracy and her colleagues throughout the duration of a recent property sale I had with them. I was regularly kept fully informed by Tracy on all aspects of the sale and received prompt and clear advice when I needed it. Thank you for all your hard work.
Hi Alison, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. Thank you, Stella
5/5
GoogleHaving recently purchased my first property through Fenn Wright. I cannot thank them enough for the outstanding service and the level of professionalism they showed from start to finish. Jenny & Steve were both very informative from start to finish and kept me updated throughout the process. I would recommend Fenn Wright and use them again if required in the future for a property sale or purchase.
Hi Jack, many thanks for your fantastic review which has been passed to Jenny, Steve and the team at Sudbury. We hope you are very happy in your new home. Stella
5/5
GoogleI’ve used Fenn Wright to market and sell my last two properties. There is no other estate agent in the area I would use. My property was marketed efficiently and sold within a week. Communication and professionalism are top notch and special praise needs to go to Tracy and Jenny for chasing the sales to exchange and completion. Both my sales have had significant chain issues and how Tracy has kept it all together is beyond me. If you’re looking for the most honest and best customer service then Fenn Wright are definitely the company to use.
Hi Ann, many thanks for your fantastic review which has been passed to all the team at Sudbury. Thank you, Stella
5/5
GoogleFive stars say no more, thankyou Tony.
Thank you
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Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
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