5/5
Finding a new home in England was smooth and stress free thanks to Jo, Melissa & Rachel at Featherstone Leigh. They were friendly, knowledgeable, helpful and efficient. We will use them again. Highly recommended.

Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
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All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
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Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Finding a new home in England was smooth and stress free thanks to Jo, Melissa & Rachel at Featherstone Leigh. They were friendly, knowledgeable, helpful and efficient. We will use them again. Highly recommended.
5/5
Melissa and Jo at Featherstone Leigh were so helpful in our relocation from Australia to Kew, London. They pulled out all stops to secure a rental property for us when the landlord decided to accept a higher offer from another agent at the very last moment (on the day when we were about to move in!). Thank you both very much.
5/5
I chose Featherstone Leigh over the other local agents as their manager, Jo O'Sullivan really made me feel at ease and was so helpful and approachable. Her team are equally friendly and professional, and helped me to find an excellent tenant for my property. I am now selling, and did not even consider looking elsewhere when it came to an agent to help with the process. Jo and her team have been superb, and found me a buyer within days! Thank you to you all for your help and expertise! I would highly recommend Featherstone Leigh, Kew.
5/5
Having used FL years ago to rent a flat, I thought I would go back again when I wanted to let my house recently. Although not still the same staff who I knew and trusted, I quickly found the current team to be just as competent, helpful and professional. I had excellent support and advice throughout the preparation, viewings and eventual selection of tenants - which greatly helped during the stresses and strains of packing up and ensuring the house was ready for a new family to move in. I am happy to recommend Featherstone Leigh to anyone in Richmond looking for a well run lettings agent who take the time to know their clients and understand their requirements.
5/5
The best compliment I can give is that the letting team at Featherstone Leigh have helped me for many years to let my flats in Richmond and as result of their excellent help and support I have never needed to use any other letting agents! Special thanks at this time goes to Becky and Melanie for their highly professional focus and pleasant manner on all aspects of managing the entire process. If you are looking for a letting agency in the Richmond area look no further than FL.
5/5
Excellent and efficient service. Especially from Tom.
5/5
I am a Landlord with a several properties and have used Featherstone Leigh for several years to let out our flats, they are very professional and have always supplied us with excellent responsible tenants, I rate them very highly indeed and am happy to continue using their services
5/5
Great experience. So far, Featherstone Leigh´s agents have met all my requirements when renting my flat and they have resolved diligently the little problems I have found in the property. I would recommend anyone.
5/5
We've just completed on our house purchase with Featherstone Leigh and having bought and sold a few properties, this was definitely the best experience we've had. I was really impressed with Selina who was always professional, friendly and efficient. The house was purchased as a buy to let and Selina arranged for it to be viewed (with the sellers permission) by potential tenants before it had exchanged. As a result, Featherstone Leigh found tenants before completion and they are due to move into the house in two weeks time. This has been an extremely seamless process for us, thanks to Featherstone Leigh and their team, particularly Selina.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Ours was not the easiest of purchases so the professional and friendly approach from both Matt and Selina was very much appreciated. We got there in the end and thanks to their support look forward to moving in to our new home. Would happily deal with them again if this experience is anything to go by.
5/5
I do not think i could praise Matt at Featherstone Leigh enough. It was only due to his hard work and dedication that the sale was a success. Buying a house is always a stressful time and so the help of a responsive, diligent agent is essential. Matt went beyond the call of duty on this one, for which i thank him very much.
5/5
As a tenant, Featherstone Leigh have been professional, courteous and refreshingly efficient in the process leading up to signing the contract and also since moving in. All of my queries and issues have been dealt with immediately. I wouldn't hesitate to recommend.
5/5
Featherstone Leigh acted for us for the sale of a property in Kingston in 2013. 6 local agents were approached who between them valued the house between £550k and £750k -so much for experts! Matt from Featherstone Leigh pitched the price at what we felt was a realistic value at the time, we felt confident that he knew the market and he was astute enough to negotiate on the fee for the sale (otherwise they would not have been engaged). The selling process proved more complex than we envisaged because of buyers making offers which they subsequently could not fund. Each time things stalled Matt gave us good advice and each time we returned to the market we did so at a higher price .The house was finally sold at £60k more than the original asking price with much of the credit going to Matt for his skill negotiating with prospective buyers and weeding out time wasters. Communication between us and Matt were excellent, to the extent that he replied to an e-mail from me while he was on holiday abroad and on another occasion at 11.00pm on a Saturday night. I don't usually writer reviews but credit where it is due, anything to do with buying/selling a house is stressful and Matt at Featherstone Leigh certainly lightened our load.
5/5
Sarah & Lloyd are absolutely brilliant. I have been a landlord for a number of years and Featherstone Leigh in general have been extremely understanding, efficient & professional. They price correctly and let my flats quickly. The best lettings team in Kingston.
5/5
We have had a very good experience selling our house through Featherstone Leigh. Matt and Selina helped us out at every step of the way, particularly after our first buyer fell through. They have been proactive and responsive throughout the whole experience and I wouldn't hesitate to recommend them or to use their services again in future.
5/5
We were super happy with the courteous, efficient and calm service provided by Matt and his team. Featherstone Leigh Kingston-Upon-Thames were on top of the entire process, found us a genuine buyer within three days of marketing our property and were extremely proactive chasing the other agents within the chain. We confidently recommend them.
5/5
Excellent and efficient service. Especially from Tom.
5/5
I have been with F/L for several years and have always found them most helpful in finding the right tenants for me.
5/5
found our perfect home very quickly, the representative was nice, knowledgeable and assisting. wold definitely recommend! :)
4/5
Thanks to Tom and Emily for picking out good tenants and for their help with managing the hand-over. Nice people to do business with...
5/5
Very professional, understood our needs and worked hard to get us the right kind of tenant. Will review after 6 months to see if the team are still at the top of their game.
5/5
Emily Hill has been very thorough and helpful in my search for a property to rent in East Sheen. I was looking for a very specific property and she made sure I was not bombarded with everything on the market, and constant harassment like other agents I have dealt with. I would recommend her as a brilliant agent to deal with.
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town:
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