5/5
Very friendly staff and really helpful with the whole process and focused on giving you the right property as opposed to just "getting the sale" Would recommend

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798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
Business-wide
Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very friendly staff and really helpful with the whole process and focused on giving you the right property as opposed to just "getting the sale" Would recommend
5/5
Very efficient, the whole process both on the buy and the sell was very smooth. Good communication throughout, thanks to Richard and Matt for a great result.
5/5
I have recently completed the purchase of a property with Featherstone Leigh. Matt was very helpful and attentive at all stages of the process and I would be happy to recommend to others.
5/5
we received excellent service during our house viewings and the agency has been incredibly helpful settling the agreement, they followed it throughout the entire process. Highly appreciate their professional approach and knowledge on lettings. Best in the area..
5/5
We exchanged on our house on Friday and really canβt thank Featherstone Leigh enough for all their help and professional advice throughout the process. Special thanks goes to Richard Porter for helping us with lots of advice and basically being very pro-active. Highly recommended π β¦
5/5
We had recently sold our flat with help from the team in Kingston. The team was very professional and friendly. Having dealt with 2 other agents, I can definitely appreciate their commitment and dedication with continuous communication and follow ups through out the sale process. Highly recommended. We will definitely work with them again.
5/5
We have been highly satisfied with the professional services provided by the Kingston branch of FL. We let our apt through them for 11 years and they always found new tenants and dealt with any issues arising promptly and efficiently. We have now sold the apt through them and again have been impressed by the service. Matt especially has been extremely helpful and we would recommend this branch of the agency to all.
5/5
My wife and I have completed the purchased of our first home in London with the help of featherstone. The staff was very helpful through the entire process. They were engaged, committed, and available. The service was outstanding, they behaved as partners all throughout the process and not sales people. I highly recommend their services.
5/5
Buying and selling houses is never straight forward but Featherstone Leigh provided a great service, advising us on price and selling our property quickly. They also connected us with a great mortgage advisor, and generally looked after us through the whole process. Highly recommended.
5/5
Featherstone Leigh were excellent. The valuation was fair and advice well given. We a good number of viewings with feedback from each one. The team were very approachable and always helpful. They never over promised and were straight with us at all times. I am very happy to recommend the Kingston team
5/5
My husband and I bought our first property through Featherstone Leigh, we received excellent attention from beginning to end. Matt was fantastic throughout the whole process, he helped us getting through the unexpected delays and he was always available with any enquiry. Charley was also great, mainly around completion time. Iβm very grateful with our purchase through Featherstone Leigh, would definitely recommend them.
5/5
We recently bought our new home through Featherstone Leigh and were very happy with how things went. Communication was always very good, open and clear. Charley managed the negotiations around the offer very well, and Matt kept us informed of progress and handled any problems once the offer was accepted. We would not hesitate to recommend Featherstone Leigh, and would like to thank Charley and Matt for making the process straightforward and dealing with the considerable difficulties of holding together the sale during the pandemic.PositiveResponsiveness, Professionalism
5/5
What a great team! They went above and beyond to help us sell our house. Josie was especially helpful, a great salesperson, giving feedback to us that is unique to their agency, and really going the extra mile. Mani is the George Clooney of Chiswick, a wonderful manager and kind person with great charisma. We've also had some dealings with the lettings department and Oliver is a real asset to the team, shining in Chiswick's competitive rental market. Can highly recommend the agency for a service that beats all other Chiswick agents - and some good chats to boot!
4/5
Rating only, no written review.
5/5
Fantastic service! Gemryan helped as find beautiful temporary home. Thank you so much!
5/5
Had a great selling experience - highly recommend Josie and Mani!
5/5
We had a great experience with their Chiswick office - βJosie Mβ was particularly hard working on getting a big chain completed!
5/5
We have just exchanged contracts on a house purchase and it could not have been easier for us - Josie was so helpful and on hand at every stage of the way. We have been looking for some while and during this time Mani has always kept us in mind.
5/5
When you contact the agency, ask for Josie. It was such a pleasure to visit flats with her. She immediately understood what type of flat I was searching for and came up with different options very fast. I can only recommend her.
5/5
A lovely team in this Chiswick office. As said, Josie was brilliant at negotiating a fair deal for all parties and managed the process in a friendly and professional way. I can't thank them enough for guiding us all though this purchase in such a civilised and efficient manner.
5/5
Josie has now sold three properties for various clients of mine. The 1st one that she sold, she agreed it by doing a one off viewing after it had been on the market for several months with two other agents who failed to even put up an offer on the apartment. The 2nd was a large house that she agreed while she was marketing the property 'off market' and the 3rd she again agreed on the first viewing when once again it had been on the market for several months with two well know agents who failed to secure the sale. I couldn't recommend Josie highly enough.
5/5
Josie has been the ideal agent to secure the purchase of my flat within a tight time frame thanks to her professionalism, availability, diplomatic skills, patience and willingness to go the extra mile. I highly recommend her.
5/5
The recent purchase of our flat was managed brilliantly by Josie in spite of a number of difficulties during the process. We achieved our completion date as agreed as part of the offer and I am sure that without Josie's support and persistence this wouldn't have happened. A great estate agent doing more than we expected. Thanks
5/5
Josie and Mani were excellent. They listened to our needs and made sure to only show us properties which they thought we would like - which was different from other estate agents we used. They were then extremely diligent from the point that our offer was accepted through to exchange of contracts and then completion, doing their bit to make things progress efficiently. Their professionalism combined with their personal warmth made it a pleasure to work with them.
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town: