5/5
I rented a property from Farrell Heyworth. Russell dealt with me from start to finish and gave great service. Very good customer service, I thoroughly recommend him.

Trusted Agent profile · Lancashire, Merseyside and Cumbria
Verified
★★★★★
6,108 reviews across 25 offices and 3 platforms
Farrell Heyworth has 25 offices, in Thornton-Cleveleys (two offices), Chorley (two offices), Blackpool, Bolton, Lancaster, Birkdale, Ormskirk, St Annes, Preston (five offices), Fulwood, Garstang (two offices), Penwortham, Barrow in Furness, Morecambe, Poulton le Fylde, Bamber Bridge, Leyland and Carnforth (Lancashire, Merseyside and Cumbria). Together they have 6,108 reviews on three platforms, rated 4.4 out of 5 overall.
5,891
Reviews on Google
All 25 offices
1
Reviews on Yell
All 25 offices
216
Reviews on Trustpilot
Business-wide
Farrell Heyworth's 25 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I rented a property from Farrell Heyworth. Russell dealt with me from start to finish and gave great service. Very good customer service, I thoroughly recommend him.
5/5
From the start, you have been efficient and hardworking, provided a excellent service and we are delighted you have agreed a sale on our home. Special mention to all the team especially David, Chris, Nicola & Angela Thanks Again Cathy & Ian
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Preston team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
Chris and the team have been supportive throughout the sale of two houses. They have always been friendly, kept us well informed and responded in a timely manner to all queries.
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your properties. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If and when you need the services of our team again they would be delighted to hear from you. All the best, Chris Heyworth, Director
5/5
Highly recommend using Farrel Hayworth! Olivia was really helpful with suggesting and viewing houses and helped find an amazing deal for my mortgage. Thanks again !
5/5
Really fantastic service from the team. They managed to arrange a viewing on a property in less than 24 hours, resulting in us having an offer accepted. Really friendly, professional and efficient. Thanks for everything so far. Amy and Gary
Thank you for taking the time to leave feedback. I am delighted to hear that the team have been able to find a buyer for you so quickly. They will now be working hard behind the scenes to ensure your sale is successful. If you have any questions or need any further assistance the team would be delighted to help. All the best, Chris Heyworth, Director
5/5
Sold my Mums house with Farrell Heyworth Ormskirk in a matter of weeks. Rachel & Lily were very helpful throughout this difficult time and made the whole transaction smooth. Thank you girls
5/5
I had my property on the market for 11 months with leftmove. Poor communication waste of time. I then changed to farrell and heyworth what a breath of fresh air. Chris came and valued the house and within 1 week we have an offer and it looks like a sale. Not the cheapest but worth the extra.
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a friendly and professional and service during the sale of your property. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. Chris and the team will be doing everything they can to get the right outcome for you and would be delighted to discuss any aspect of your sale going forward. All the best, Chris Heyworth, Director
5/5
I met with the office viewer yesterday, a lady called Ann. What a really polite and informative lady. She took the time to answer the questions I had to the best of her ability. I thought I would comment on this as I have viewed several houses recently and simply had a door opened for me and that is it! People like this are so important and yet probably not praised enough.
5/5
I would like to thank Russell for his fantastic service, my home was rented to a wonderful tenant in a reasonable time. His property management team are now taking care of my property and are completely on the ball. What a nice change!
5/5
I have recently let my property through this office. Daniel and the rest of the team has worked hard to find me a suitable tenant. This was done in a timely manner and they have kept me informed every step of the way, I would recommend to any landlord wanting a professional service.
5/5
A truly remarkable Estate Agent operation which has surprised and delighted us with its efficient, responsive, customer focused, friendly and efficient service. The team of Chris Plumpton, Richard Ball, Thomas Hargreaves, Nicola Pond and David Monro have brought our property to market and sold it (STC) within 5 days. We high recommend you give them a chance.
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Preston team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
Michelle, the Mortgage and Protection Adviser, based at Farrell & Heyworth in Penwortham is brilliant. I would 100% recommend her to anyone in need of help and guidance when buying a property. Thank you Michelle, Emma
5/5
Brilliant estate agents. They are very friendly and easy to deal with. Rachel was polite, extremely helpful and would always get straight back to me on any queries, I would definitely recommend using them.
5/5
John came to photograph and value our property recently and we could not be happier so far! John explained the whole process of what he based his valuation on, showed us examples of similar properties in the area. The photographs John has taken of our home are excellent quality and give an accurate example to potential viewers. Although we are only at the very beginning of the sales journey with FH Penwortham I am delighted so far with the service we have received, the professionalism shown and the quick responses I receive from both my telephone and email queries. We have made the right choice, I'm sure!
5/5
I highly recommend Farrell Heyworth, the staff are super friendly and welcoming, I felt at ease the moment I entered the building! I would like to say a big thank you to Chris and the team, they have been giving me all the up to date information I needed and guided me through the process to buy my home. Thank you to everyone involved, you've been a great help!
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director
5/5
A big thank you to the wonderful team at Farrell heyworth southport. Fantastic to deal with throughout the sale of our property, dealt with all matters swiftly and professionally And achieved more for our property than other local agents had suggested. I’ve been a Property developer for twenty years and have had a fair share of poor agents but these guys have restored my faith. Well done, keep up the work.
5/5
At first I was a bit skeptical and nervous about selling my property, but from day one I dealt with Olivia, she made me feel comfortable and confident. Olivia has been nothing short of professional and has been a pleasure to deal with throughout the whole sale. She has always been at the drop of a line to help me out and has gone above and beyond of what she has needed to. After having previously dealt with other estate agents I can easily say Olivia has been far the best and I would 100% look to coming to her in future sales.
5/5
Chris Plumpton at the Farrell Heyworth Preston office has been fantastic, we chose Chris out of 3 agents to we had out to value our home, within a week, we had about 6 viewings and two offers, and sold our house at the full asking price. David Monro was superb showing the clients around our home. I would highly recommended Farrell Heyworth to anyone who wants to sell there home!
Dear Carol, Thank you for taking the time to leave feedback. It's great to hear that Chris and the team have worked hard to make your home selling process as easy and successful as possible. I am delighted that you have had such fantastic outcome during the sale of your property. I will pass your comments on to the team as we pride ourselves on rewarding our staff for a job well done. If we can be of any further assistance please don't hesitate to get in touch. . All the best, Chris Heyworth, Director
5/5
We had some poor experience from another local estate agents and asked Farrell Hayworth to intervene. Shaun looked around our property and stated there would be no trouble selling. Being somewhat jaded we took this with some skepticism. However within two weeks we had our property under offer and at a great price. These guys do exactly what there say, straight to the point and excellent at keeping you updated on progress. Highly recommend
5/5
Excellent service from start to finish, Olivia who dealt with us mostly was lovely and very patient at answering any questions we had regarding our sale. Shaun who came round to take photos etc made us feel very at ease with the whole process. They managed to sell our property in just a few weeks!!! Amazing! Thank you all at Farrell Heyworth Southport, we would without doubt recommend your services to anyone.
5/5
Farrell Heyworth estate agents called to my property that I had recently refurbished and reassured me with their professionalism from the outset starting with the valuation and attention to detail. Since then they have endeavoured to sell my property and get the best price for myself. To date I have no issues in recommending them to anyone in a similar position looking to sell their property. Shaun, Olivia, Mandy and Luke are a great team and always keep me posted of any developments.
5/5
Thank you Farrell Heyworth for the professional manner in which you marketed and sold my property, including doing all my viewings for me. Due to the difficult nature of my purchase, I am grateful that I had such a strong team on my side. Without the help of the team at Farrell Heyworth I would have probably lost my purchase. I am now happy in my new home and would like to personally thank Russell, Shaun, Olivia and Amanda for all their help.
5/5
The service has been brilliant. The Mortgage Advice Bureau representative Robbie Marshall provided mortgage advice and sorted out a mortgage offer for me extremely quickly and efficiently. This helped put me in a great position to make an offer on my first house which was accepted. He has guided me through the process and has provided regular updates on progress. Would definitely recommend his services!
5/5
Whilst the sale of my Father's property took a while to complete due to issues outside our control, I would like to thank Farrell Heyworth for their continued assistance and support throughout the process. The staff at the Southport Office are always very friendly and welcoming and nothing is too much trouble. I would especially like to mention how helpful Shaun, Russell and Olivia have been and am very grateful for this.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thornton-Cleveleys (5a) has the most, with 597 reviews rated 3.9 out of 5, followed by Chorley (13/15) with 582.
The 25 Farrell Heyworth offices, by town:
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Chorley won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.