Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
682 reviews across 20 offices and 2 platforms
Dacre Son and Hartley has 20 offices, in Baildon, Shipley, Bingley, Settle, Knaresborough, Guiseley, Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Skipton, Burley In Wharfedale, Ripon, Wetherby, Pateley Bridge, Leeds, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 682 reviews on two platforms, rated 4.6 out of 5 overall.
659
Reviews on Google
All 20 offices
23
Reviews on Facebook
Business-wide
Dacre Son and Hartley's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe recently used Dacre son and Hartley ilkley office, top notch staff and service. Very welcoming and answered our questions promptly and professionally
Thank you so much for your lovely review. Your kind words mean a lot to us, it was a pleasure to assist you!
5/5
GoogleStaff in the Ilkley office are friendly professional and have an indepth knowldge of the local area that has enabled us to decide where our next move will be
Thank you so much for your kind feedback. We’re delighted to read this and we really appreciate you taking the time to share your experience.
5/5
GoogleWas very impressed with the team. Very friendly and eager to help which makes a change these days. Excellent!!!!
Thank you so much. It means a lot to our team to know they made such a difference. Thanks for taking the time to share your experience.
5/5
GoogleBrilliant service from start to finish . The team went above and beyond thank you for a great experience.
That's so lovely to read, thank you for taking the time to share your experience.
5/5
GoogleMy wife & I were purchasing a house in Addingham, Vicki was extremely helpful in gathering information to assist us. Nothing was too much trouble, email enquiries etc were replied to in a very timely fashion. I would have no hesitation in recommending Dacre Son & Hartley.
Thank you so much for your kind words and five star review. Vicki will be so pleased to know her she made such a difference. We really appreciate your recommendation and wish you both every happiness in your new home in Addingham!
5/5
GoogleNothing else to say other than how great the team are at the Ilkley office!
5/5
GoogleLocal knowledge international service Responsive thoughtful informed and customer focused I live in America and yet have managed to find an agent that has given me a seamless service both buying and selling locally in Ilkley without a misstep .. in particular due to the above the fact that different people are aware of the same property sale and progress information suggests a tight internal communication and sharing which is ideal
Thank you so much for your wonderful feedback. We’re delighted to hear that our team helped make your sale and purchase experience smooth and stress-free. We truly appreciate your trust in us and your kind words!
1/5
GoogleA very poor experience. We instructed Dacres in Guiseley and a key selling point they offered was the local branch network, as we wished to remain in the area. After taking our instruction they promptly closed the Guiseley branch - the agent of the retail unit has confirmed they exercised a break clause in the tenancy, therefore would have known they were closing the branch while telling us they had local knowledge and presence. This is frankly underhand, even in a profession which has a bad reputation. They failed to remove the For Sale board despite several requests to do so - at one point saying the 'board man couldn't find it' - despite the fact it was lying on the ground in the front garden. Avoid this agent - there's plenty of others. - As they closed the Guiseley branch I am leaving a 1 Star review on the earest local branches in the area of our property search
This review does not relate to our Ilkley office and does not accurately reflect the experiences of our own customers.
5/5
GoogleAbsolutely fantastic! The whole team were brilliant! Sally in particular was amazing, knowledgeable, supportive and just a lovely person.
We really appreciate you taking the time to share your experience. Sally will be thrilled to read she made such a difference. We wish you all the very best in your new home!
5/5
GoogleI had such a positive experience working with Will Shakeshaft-Gee at Dacre, Son & Hartley of Burley in Wharfedale. Will is an absolute gem; so patient, helpful and genuinely kind. Nothing was ever too much trouble and he really took the time to understand what I was looking for. I’ve found my dream house! His communication has been excellent throughout and I have felt informed and supported. I have been incredibly impressed by his professionalism and care. I wouldn’t hesitate to recommend Will and the team at the Burley office. Thank you ☺️
Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you had such a positive experience. Congratulations on finding your dream home, we wish you every happiness there!
5/5
GoogleRight from the start Nick came and spoke to us and was very nice and compassionate as we were selling my mums house who we'd just lost. He was very informative and professional and then Harriet through the whole process was very good and kept me informed as asked. I cannot thank them enough. EXCELLENT SERVICE.CAN HIGHLY RECOMMEND.
Thank you so much for your kind words and recommendation. We really appreciate you taking the time to share such lovely feedback at what must be a difficult time. Best wishes.
5/5
GoogleDacres did a great job selling my Mother’s house. Michael Ward, in particular was extremely proactive and kept me informed throughout the process. I would not hesitate to use Dacres again.
1/5
GoogleI cannot share the sentiment of other reviews, as My experience and dealings with this Agent sadly bear little resemblance and so could not recommend.
5/5
GoogleWe purchased our new home through Dacres, Son & Hartley in Baildon and the service we received as buyers was excellent. In particular, Kelly was brilliant in keeping in touch with us at every stage ensuring we could push through and work …
5/5
GoogleI cannot thank the team enough for everything they have done to get our sale and purchase over the line. It has not been a straightforward process but they (especially Kelly, I have to say) have been so helpful and have gone above and beyond to help guide us through the process and keep us calm and on track! We are so grateful x
5/5
GoogleThe best customer service we've ever received. From start to finish, Dacres Baildon have been brilliant and we wouldn't hesitate to recommend. Kelly and Jonathan go above and beyond and have managed our sale with absolute professionalism and good humour.
5/5
GoogleI cannot thank the team enough for everything they have done to get our sale and purchase over the line. It has not been a straightforward process but they (especially Kelly, I have to say) have been so helpful and have gone above and beyond to help guide us through the process and keep us calm and on track! We are so grateful x
5/5
GoogleThe best customer service we've ever received. From start to finish, Dacres Baildon have been brilliant and we wouldn't hesitate to recommend. Kelly and Jonathan go above and beyond and have managed our sale with absolute professionalism and good humour.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, it means alot!
5/5
GoogleWhat a fantastic team Will, Lesley and Sally are! They have kept us updated throughout the whole process. A special thanks to Sally. I will miss our friendly ‘weekly’ chats and thank you for respecting my Grandma and Grandad’s house and seeing it through to completion. We know it will make a great home for someone… and you understood this was the brief from day one.
Thank you so much for your lovely feedback. It means a lot to hear how well the team supported you and we’re glad we could help honour your family home throughout the process. Wishing you every happiness moving forward.
5/5
GoogleI would like to compliment Dacre, Son & Hartley Estate Agents Burley in Wharfedale for their continued advice and support in the sale of my house at 15 Lawn Road Burley in Wharfedale. Having such expert professionalism on hand has been a great comfort and has resulted in a satisfactory conclusion to a time of uncertainty. I wholeheartedly recommend.
Thank you for your kind words and recommendation. We’re delighted to have supported you through the sale and are so pleased it reached a positive conclusion. Wishing you all the very best for the future.
5/5
GoogleAbsolutely fantastic service from Alison. Selling my family home was a difficult decision to make. Alison did everything possible to make this an easier experience. Thank you.
5/5
GoogleA fantastic professional process by all of the team at Pateley Bridge. Sales Manager Alison Reilly did a fantastic job for us under the leadership of Area Director Paul Baxter. Many thanks.
5/5
GoogleDacres did a great job, always supportive and keeping us informed. Office manager, Alison, worked tirelessly to keep things moving!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Baildon has the most, with 110 reviews rated 4.7 out of 5, followed by Shipley with 110.
The 20 Dacre Son and Hartley offices, by town:
