Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
682 reviews across 20 offices and 2 platforms
Dacre Son and Hartley has 20 offices, in Baildon, Shipley, Bingley, Settle, Knaresborough, Guiseley, Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Skipton, Burley In Wharfedale, Ripon, Wetherby, Pateley Bridge, Leeds, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 682 reviews on two platforms, rated 4.6 out of 5 overall.
659
Reviews on Google
All 20 offices
23
Reviews on Facebook
Business-wide
Dacre Son and Hartley's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDacre’s Estate Agents provided a fantastic service from start to finish. From our very first viewing right through to exchanging contracts, the team were always ready to help, professional, and reassuring throughout the process. The service was genuinely brilliant and made what can often be a stressful experience feel smooth and straightforward. Thank you for helping me find my dream home!
5/5
GoogleSally, Will & Lesley were brilliant throughout our house sale. They constantly kept us updated & were supportive throughout the challenging times of house selling.
5/5
GoogleEmma and the rest of the Otley Road team at DS&H did a great job with the sale of our property. They were realistic with value estimates, extremely professional, excellent at communicating and keeping us in the loop, and kept pushing all parties to get the sale over the line in the desired timeframe. Would definitely recommend. Thanks Emma, Helen, Jen & Amie! 🙏
5/5
GoogleI can highly recommend all the staff at DACRES, Knaresborough for their first class service. In particular, Harriet has been invaluable with her time, communications and attention to detail. They have made the sale of my property as smooth as possible - thank you so very much to all.
5/5
GoogleMy Mum was delighted with the excellent service provided by the knaresborough team who went above and beyond during her house sale. She will definitely be recommending Dacres to her friends.
5/5
GoogleMichael Ward at Dacre Son & Hartley, Harrogate, has been as always, superb and completely efficient in selling another property for me. All the staff in Branch are extremely helpful and communication is second to none. Highly recommend. Thank you Michael.
1/5
GoogleRating only, no written review.
Please note, this review has been reposted from 8+ years ago. Dear Mr Griffin, we are naturally concerned and disappointed that you have been underwhelmed with our service to the extent that you have posted this review. The other customers involved in your transaction were both very pleased with our involvement during a transaction which was impeded by a legal title issue on your purchase, something which could only be resolved by the respective party’s lawyers, not ourselves. From our own research we know that 97% of our customers would recommend us to friends or family which is an industry leading level of satisfaction.
5/5
GoogleSally, Will & Lesley were brilliant throughout our house sale. They constantly kept us updated & were supportive throughout the challenging times of house selling.
5/5
GoogleDacre, Son & Hartley in Baildon provided a great, professional service throughout our experience. They guided us through some difficult times and negotiations with clarity and reassurance, and we always felt fully supported. Jonathan, Kelly …
5/5
GoogleDacre, Son & Hartley in Baildon provided a great, professional service throughout our experience. They guided us through some difficult times and negotiations with clarity and reassurance, and we always felt fully supported. Jonathan, Kelly and Clare made the whole experience a good one and took away any stress, we wouldn’t hesitate to recommend them.
5/5
GoogleThe team at West Park are fabulous. We sold and purchased with them. On both fronts, they were supportive, knowledgeable, fair and unflappable. They used a great photographer for our property and put together a solid brochure. They stayed in touch afterwards as well. Really human.
It's so nice to read, thank you. It's great to hear about your experience. Thank you for your 5 star review. It means a lot to the team.
5/5
GoogleAmazing service from Emma and the whole team on the sale of our house. Highly recommended
That's lovely to hear. Thank you for sharing your experience and for your recommendation.
5/5
GoogleAmazing service from Dacres Knaresborough office from start to finish. Nick's valuation and recommendations were well researched with supportive evidence and it was great to tap into his vast local knowledge. Harriet’s support throughout the selling process was exemplary and very professional, the offers received were well evaluated and recommendations provided to highlight the top contenders. Harriet updated us frequently on the progress of the chain of buyers below us and ensured any problems were highlighted quickly. Overall, it was her approach that contributed to a positive experience and successful conclusion. Thankyou.
Thank you so much for your lovely review, the team will be so pleased to read this. Receiving such wonderful feedback makes all the difference. Thank you!
5/5
GoogleFirst class service from Dacres selling our house and to the purchase of the ‘new’ house. Special mention to Harriet who guided and supported us through the complicated system of moving house-thank you Harriet and all the staff at the Knaresborough branch of Dacres.
Thank you for sharing your experience and for your 5 star review. It means a lot to Harriet and the team to know they made such a difference. All the best in your new home.
5/5
GoogleMany thanks to Jack Hatton in particular for providing excellent service.
Thank you very much Mr Roberts for your 5-star review. I’m delighted to hear that Jack provided you with excellent service. We truly appreciate you taking the time to share your experience.
5/5
GoogleI don't usually do reviews but here I'll make an exception. We put our trust in Claire Tiplady who manages Dacre's Ripon Office and were not disappointed. When she valued our property we were sceptical about her suggested figure, which was higher than we expected, and questioned it. Claire explained her reasoning and was able to justify it to our satisfaction. She also talked to us about the pros and cons of when to go to market as we were in the fortunate position of being able to make that choice. The photos and the marketing brochure (we insisted on a glossy brochure) were excellent. In fact Dacres sold the house three times - the first decided they'd been too hasty after a week, the second sadly, lost their own buyer who died, and the third were a lovely couple who now live there happily with their young son (and have become our friends!). Every buyer offered a lower figure and on Claire's advice, each time she pressed for the asking price and achieved it. Really we couldn't have asked for more, and the five stars are well deserved.
Thank you so much Mr Ratcliffe, for taking the time to share your review. It truly means a lot to us. It was an absolute pleasure to sell such a beautiful home for you both, and we’re delighted to have achieved a great result.
5/5
GoogleFrom the beginning to end of the process, though tricky at times the service of Alison and her colleagues was superb. Never flustered , always cheerful and realistic keeping my feet on the ground. A thoroughly professional job even organising solicitors and keeping everY one in the loop. Communication excellent.
Thank you so much for your 5 star review and lovely words regarding the service Alison and the team provided. She'll really appreciate your feedback! Thank you
5/5
GoogleAlison at Dacre in Pateley Bridge has been fantastic. As a purchaser of a property they were selling on behalf of the sellers, she has helped guide me, as a first time buyer, through the whole process. Could not have asked for any better help. Just wish my solicitors were as accommodating. If you’re looking to sell your house you can rest assured they will take full care of everything. Customer service is second to none. Thank you Alison.
This is so nice to read. We're so pleased you had such a positive experience with Alison as a first time buyer. I know she'll be thrilled with your kind words and 5 star review. All the best in your new home!
5/5
GoogleAlison at Dacres Pateley Bridge was amazing. She was very approachable and tenacious when chasing up issues for us. She made a stressful move much more manageable for us.
That's so good to hear. Thank you for sharing your experience. It means a lot to Alison to get such lovely feedback. Thank you!
5/5
GoogleWe have been delighted with the service we received from Dacre Son and Hartley in Pateley Bridge. A special shout out goes to Alison for going the extra mile to ensure the sale went through. Would thoroughly recommend.
Thank you for your wonderful feedback! We’re delighted you were pleased with the service, and Alison will be thrilled to hear your kind words.
5/5
GoogleHardworking and helpful. Excellent communication, Tom kept us updated throughout the process.
That's great to read. Thank you for taking the time to share your experience.
5/5
GoogleEveryone we have dealt with in this team have been friendly and professional. They have kept in touch regularly throughout the purchase process and helped us to secure a wonderful property. Thank you!
That's lovely to hear, thank you for sharing your experience. The team will be really pleased to know they made such a difference for you. We wish you lots of happiness in your new home.
5/5
GoogleWe had a fantastic experience with Dacre, Son & Hartley agents in Burley in Wharfedale. Will Shakeshaft-Gee was very informative during the whole viewing process and provided support where required. Would recommend.
5/5
GoogleLesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dacre Son and Hartley has 682 reviews across its 20 offices, rated 4.6 out of 5 overall: 659 on Google, 23 on Facebook. Company-wide Facebook reviews for Dacre Son and Hartley are counted once, not once per office.
Baildon has the most, with 110 reviews rated 4.7 out of 5, followed by Shipley with 110.
The 20 Dacre Son and Hartley offices, by town:
