5/5
We had a fantastic experience with Dacre, Son & Hartley in Baildon throughout the purchase of our property. From the very start, the team were professional and supportive. …

Trusted Agent profile · West Yorkshire and North Yorkshire
★★★★★
682 reviews across 20 offices and 2 platforms
Dacre Son and Hartley has 20 offices, in Baildon, Shipley, Bingley, Settle, Knaresborough, Guiseley, Harrogate (two offices), Keighley, Otley, Ilkley (two offices), Skipton, Burley In Wharfedale, Ripon, Wetherby, Pateley Bridge, Leeds, Bramhope and Boroughbridge (West Yorkshire and North Yorkshire). Together they have 682 reviews on two platforms, rated 4.6 out of 5 overall.
659
Reviews on Google
All 20 offices
23
Reviews on Facebook
Business-wide
Dacre Son and Hartley's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We had a fantastic experience with Dacre, Son & Hartley in Baildon throughout the purchase of our property. From the very start, the team were professional and supportive. …
5/5
We were impressed from start to finish. We recieved several valuations from different companies but Jonathan stood out as by far the most professional and knowledgeable. …
That's so lovely to read. Thank you for sharing your experience with Dacres Baildon, and for your 5 star review. Jonathan and Kelly will be really happy to know how happy you were from start to finish. Thank you!
5/5
A great team who know their market inside out and take a proactive approach.
5/5
We had a fantastic experience with Dacre, Son & Hartley in Baildon throughout the purchase of our property. From the very start, the team were professional and supportive. A special mention to Kelly, who has been an absolute star always going above and beyond to help everything run smoothly. We couldn’t have asked for a better experience.
5/5
We were impressed from start to finish. We recieved several valuations from different companies but Jonathan stood out as by far the most professional and knowledgeable. As well as being easy to contact, Kelly went above and beyond to make sure the entire process was as smooth and stress-free as possible, and the solicitors they recommended were absolutely faultless. It often felt like we were the only ones in the chain where everything was running perfectly! Thanks again.
That's so lovely to read. Thank you for sharing your experience with Dacres Baildon, and for your 5 star review. Jonathan and Kelly will be really happy to know how happy you were from start to finish. Thank you!
5/5
A great team who know their market inside out and take a proactive approach.
5/5
Lesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.
5/5
Very professional office in Burley-in-Wharfedale. I found the staff extremely helpful whilst selling my house. Many, many thanks to Lesley, Will and Sally.
5/5
We had a fantastic experience with Dacre, Son & Hartley agents in Burley in Wharfedale. Will Shakeshaft-Gee was very informative during the whole viewing process and provided support where required. Would recommend.
5/5
Emma and her team has been brilliant. This is the second time we have used them and would highly recommended them. Thank you very much .
This is so lovely to hear, thank you and thank you so much for choosing Dacres again.
5/5
Emma and her team were great. Starting with a realistic valuation through to astute negotiation and excellent communication with all parties, we sold our house in a challenging market.
Thank you for your 5-star review and thoughtful feedback. We're really pleased that Emma and the team were able to guide you so successfully. Wishing you all the best.
5/5
We can't fault the service we got from all the staff at Dacres, one of the most frustrating things about buying and selling a house is the lack of communication between all parties. They kept us informed all through the process with all the information we needed, plus they were always pleasant and easy to talk to
Thank you for your lovely feedback, we’re so pleased the team kept everything clear and well-communicated throughout. Your 5 star review is much appreciated.
5/5
From start to finish Dacre, Son & Hartley were brilliant, always kept up to date with the sale. They chased any issues with potential buyers and found the right purchaser for a speedy sale. I've used "dreaded" Esate Agents in the past but with D, S & H ive had no issues whatsoever. Would highly recommend to anyone. 5 stars plus
5/5
Always helpful, friendly and informative I cannot praise them enough, especially Claire and Jack
Mrs Brown, thank you so much for taking the time to leave us a five-star review and for your kind words. We truly appreciate it. We hope you enjoy many happy years in your forever home.
5/5
Would highly recommend Dacres of Ripon if you are thinking of selling your home. Claire the manager and her colleague Jack are just brilliant they are so helpful and so friendly. Without them I wouldn’t have got through the sale of my home they helped me all the way with paper work I didn’t understand and nothing was too much trouble to them they always made me feel welcome when I called into find answers to some of my paper work and have a chat and a laugh. So Thankyou Claire and Jack for looking after me. Much appreciated from Andrea 😊
Thank you so much for your wonderful five-star review Ms Geen. It has been an absolute pleasure supporting you through both your sale and your purchase, and every visit you made to the office truly brightened our day. We will certainly miss your smiling face.
1/5
A very poor experience. We instructed Dacres in Guiseley and a key selling point they offered was the local branch network, as we wished to remain in the area. After taking our instruction they promptly closed the Guiseley branch - the agent of the retail unit has confirmed they exercised a break clause in the tenancy, therefore would have known they were closing the branch while telling us they had local knowledge and presence. This is frankly underhand, even in a profession which has a bad reputation. They failed to remove the For Sale board despite several requests to do so - at one point saying the 'board man couldn't find it' - despite the fact it was lying on the ground in the front garden. Avoid this agent - there's plenty of others. - As they closed the Guiseley branch I am leaving a 1 Star review on the earest local branches in the area of our property search.
This review does not relate to our Burley office and does not accurately reflect the experiences of our own customers.
5/5
Absolutely fantastic! The whole team were brilliant! Sally in particular was amazing, knowledgeable, supportive and just a lovely person.
We really appreciate you taking the time to share your experience. Sally will be thrilled to read she made such a difference. We wish you all the very best in your new home!
5/5
I had such a positive experience working with Will Shakeshaft-Gee at Dacre, Son & Hartley of Burley in Wharfedale. Will is an absolute gem; so patient, helpful and genuinely kind. Nothing was ever too much trouble and he really took the time to understand what I was looking for. I’ve found my dream house! His communication has been excellent throughout and I have felt informed and supported. I have been incredibly impressed by his professionalism and care. I wouldn’t hesitate to recommend Will and the team at the Burley office. Thank you ☺️
Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you had such a positive experience. Congratulations on finding your dream home, we wish you every happiness there!
5/5
Very professional office in Burley-in-Wharfedale. I found the staff extremely helpful whilst selling my house. Many, many thanks to Lesley, Will and Sally.
1/5
A very poor experience. Closed the Guiseley branch shortly after we instructed them, they would surely have known it was closing but promised “local knowledge”. …
Thank you for taking the time to share your feedback. We are naturally very disappointed and surprised by your comments, as our records show regular communication with you throughout your time marketing with Dacres. … More
1/5
A very poor experience. Closed the Guiseley branch shortly after we instructed them, they would surely have known it was closing but promised “local knowledge”. Failed to remove the For Sale sign despite countless requests. Communication was almost nonexistent from them. Estate agency probably has a low bar but Dacres failed to clear it, and failed badly.
Thank you for taking the time to share your feedback. We are naturally very disappointed and surprised by your comments, as our records show regular communication with you throughout your time marketing with Dacres. Out of the many vendor calls we have on record, on 10th October 2024 we discussed your marketing to date, during which you confirmed you were happy with the service received but were considering a short marketing break. You later provided notice of withdrawal on 21st October 2024, specifically stating “we appreciate this is a very challenging market and we have no complaints about the service or professionalism of Dacres, we have been very happy with the advice and marketing of the property'. With regard to the sale board, this service is managed by a third-party supplier. We apologise for any inconvenience caused and understand that collection was made more difficult as the board was stored in your garage. I also emailed you directly in March to confirm whether the board was still there, as the supplier had advised they attended but could not locate it. Unfortunately, I did not receive a reply to that email. The closure of the Guiseley branch was a sudden and difficult decision, and we communicated the situation to clients as quickly as possible. The same experienced team continues to support the area, ensuring our local knowledge and service standards remain unchanged. We are proud of our dedicated staff and the many positive reviews we continue to receive. Nevertheless, we sincerely wish you every success with your ongoing sale and hope you achieve the move you’re looking for.
5/5
Great service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.
5/5
Great service all round from the Baildon syndicate!! Responded promptly when required. Chased queries promptly. Good communications in general. Would highly recommend. The team we’re professional & friendly.
5/5
First class service from the Ilkley office from start to finish! Thank you Vicki Bradley - could not have asked for a better agent. Professional, thorough, discreet and everything done without any fuss. I can highly recommend Dacres (Ilkley) - I could not have made a better choice!!
Thank you so much for your fantastic feedback! Vicki will be thrilled to read your kind words. We truly appreciate your recommendation and are so pleased you chose Dacres Ilkley!
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Baildon has the most, with 110 reviews rated 4.7 out of 5, followed by Shipley with 110.
The 20 Dacre Son and Hartley offices, by town: