5/5
Rating only, no written review.
Agent replied · 25 October 2024
Thank you Vennila for the 5* review. Kind regards, Lucy
Trusted Agent profile
★★★★★
1,181 reviews across 7 offices and 2 platforms
Countrywide Scotland has seven offices, in Glasgow City (four offices), Hamilton, East Dunbartonshire and Airdrie. Together they have 1,181 reviews on two platforms, rated 4.5 out of 5 overall.
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Countrywide Scotland's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you Vennila for the 5* review. Kind regards, Lucy
1/5
Bad communication. Unfair selection process for applicants.
Good morning, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
The staff at Countrywide are unfailingly helpful, pleasant and professional. I would recomment the Candleriggs office to anyone.
Hi John, many thanks for your great 5* review and recommendation. Kind regards, Tracey.
5/5
Sold city centre flat through countrywide, excellent, professional service throughout sale with in depth local knowledge of market, and achieved sale that exceeded expectations.
Thank you Jonathan for your wonderful 5* review of our Countrywide team. It is great to read that you found our team excellent, professional and with great local knowledge. Kind regards, Scott.
1/5
The worst property I have ever lived in. Also victim of deposit fraud as many among others. Choose another letting agency in Glasgow do not be a fool!
Hi Guy Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us with the property details to customercare@countrywide.co.uk Kind Regards, Jake
1/5
Just horrible, and I'm stuck with them now. As I landlord I advise you to stay away from this agency, they've not done one thing right since I started to work with them. Very unprofessional, they will lie to you whenever it suits them, and you need to call at least 3 times to remind them to send you documents or do smtg, and like this is not enough, it's been two weeks since the tenants moved into my property and I've not received money yet .. Still waiting and after confrontating them twice, they just told me " ill send a message to the headoffice"... Really now?... And I'll probably have to call everyday to remind them to do so now, cause they usually forget everything you ask after you hang up
Good morning, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
I have used Countrywide Candleriggs for several years and have always received prompt, courteous and efficient service from them. I trust them to keep me informed in a timely fashion and ensure the tenants are happy. Highly recommended.
Many thanks Trevor for your glowing 5* review of the service you have received for several years, from our dedicated team at Countrywide Candleriggs. Delighted the team keep you informed and have built a trusting relationship with you. Best wishes, Tracey.
5/5
The recent change of tenancy on my flat went very smoothly. In particular Scott Johnston, Property Manager, is excellent. He’s a great communicator who handled all dealings in a professional, helpful and efficient manner. Ashton Dobie was also extremely efficient and helpful. Many thanks!
Thank you for your 5* review and wonderful comments! I will of course make sure your review is made known to our local team. Kind regards, Scott
4/5
I have always had a good professional service from Candlesriggs Branch Glasgow. I have rented out my property for a few years now and they have always been attentive to the tenants needs and the Landlords needs. One time we had a very difficult tenant and they managed the tenant extremely well which i was grateful for. i will always use them for future leasing.
Thank you Lyndsay for you review we are very pleased you received a good professional service from Candlesriggs Branch Glasgow. We look forward to working with you in the future. Best wishes, Lucy
5/5
Countrywide looked after myself and my flat mates very well when we rented a property in their portfolio for two years. Communication was very clear, timely and warm. They were consistently eager to find solutions to any issues that arose in the property. I would recommend them highly - especially Fiona and Stewart!
Thank you for your glowing 5* review of our Countrywide Scotland team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
I would like to thank Countrywide Scotland for providing such an amazing service in the sale of my property. From the outset the service provided was of a very high standard with excellent communication throughout every stage. I would like to especially thank Yvonne for such a fantastic service. I was fortunate to experience her expertise and skills first hand and she is a credit to the company. I highly recommend!! THANK YOU
Many thanks Darren for taking the time to leave this amazing 5* review of your experience with our dedicated Countrywide Scotland Team. Thank you for the recommendation. Best wishes, Lucy
5/5
Rating only, no written review.
Thank you for your 5* review! Kind regards, Scott
5/5
Rating only, no written review.
5/5
Very good experience sold my house in a week.
Thank you for your glowing 5* review of our local team. Best wishes, Scott
5/5
Great service from start to finish. Staff are fantastic. Would highly recommend them.
Many thank Stephen for the fantastic 5* review and recommendation. Best wishes, Lucy
5/5
Could not recommend enough seen Lauren for my Mortgage and the service was fantastic. Product knowledge was spot on. Definitely be back again. Thanks Robert
Thank you Robert for your fantastic 5* review of Lauren and we look forward to helping you again in the future. Best wishes, Emma.
5/5
We can't thank Cara, Lyndsay & Paula enough for all their hard work and dedication they have given us on the sale of our property. I was kept up to date with everything and nothing was too much for them when answering our questions. Great service all round from Countrywide. Would recommend and would definitely use again. Thanks Jemma & Darren.
Jemma, thank you for your wonderful recommendation, I will pass your comments on to the local Countrywide team. Kindest regards to you and Darren, Mark
1/5
I tried to sell my house with Countrywide Dennistoun. It was my first house and I was not completely aware of all the ins and outs of the process. I mean they are friendly. So there's that. Never will I ever use their services again. Not even to buy one of their houses. I picked them because they made me believe that I would easily be able to get at least my money back if not more. And maybe I was expecting too much from them, but for the commission they've asked, you'd expect a bit more. 4 months in, not one offer. Many people visited even though they clearly had no interest in the house (or no mortgage secured to buy it). Made me waste my time and money by missing work to do the visits as the real estate agents never offered to do the visit themselves which I found odd ( I'm from France, back home, owner would never do the visits). My house is in a dead end street, putting a sign "for sale" in front of it was pointless as nobody apart from my neighbours were able to see it. After being told the market was slow and making me drop the price twice, they proceeded to give me vague updates every 2/3 weeks assuring me they were doing their best by sending my property advert by email to their list of potential buyers. Which I very much assumed would be directly redirected to those people's junk mail box. After 3 months and almost a half, I made the decision to leave them, to which they gracefully charged me almost £600. £400 for the Home Report which is fair. But £200 for absolutely nothing, otherwise known as "Marketing costs". If I hire a plumber, and the plumber is incompetent, I don't pay him. If the price of entry was too high, it was for them to tell me so and drop it when the house was first put on the market. For the little amount of work that has been done, you may as well hire one of those online companies. They might be able to do more for you at a much cheaper price.
Hi Meg, Thank you for taking the time to leave us your detailed feedback. While I am pleased to read that you found our team friendly, however, if you wish to discuss further your concerns, please feel free to contact our Customer Relations Team via review@countrywide.co.uk. Kind regards, Scott
5/5
Nothing but praise for the advise and service we received from Countrywide Dennistoun. Everyone we had dealings with was welcoming and friendly. Communication was clear and easy. Emma helped us secure mortgage funds and was the ultimate professional throughout the process.
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
5/5
Excellent service!!! 100% recomended
Thank you for the great 5* review and recommendation. Best wishes, Lucy
5/5
Great service from all the staff very efficient and friendly.
Thank you David for your 5* review and kind words. Best wishes, Scott
5/5
Great service - Lesley was particularly helpful and made everything completely stress-free!
Thank you Jillian for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
A big thank you to all the staff at countrywide for their great service over the last few weeks. They kept us up to date with any developments throughout the buying/selling process and gave great advice. I would highly recommend them.
Dear Conor, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the branch. Kind Regards, Sarah
5/5
I can’t recommend Countrywide Kirkintilloch enough, brilliant service from start to finish when selling our home. All of the staff we friendly and professional and we always felt valued as clients. Communication was excellent, we never had to chase for a response to anything. Thanks to everyone for making a stressful time in life a lot less stressful 😀
Thank you Rhona for such a wonderful 5* review. It is brilliant to read that Countrywide, Kirkintilloch, provided you with such a great level of service and that they managed to reduce some of the stress attributed to moving. Kind regards, Scott.
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Glasgow Sales has the most, with 297 reviews rated 4.2 out of 5, followed by Glasgow West End Sales with 262.
The seven Countrywide Scotland offices, by town:
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