4/5
Rating only, no written review.

Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,446 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
27
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
Coopers Residential's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
A big thank you to Russell and Aaron who were very professional and easily accessible in helping us with our purchase. Excellent service throughout.PositiveResponsiveness, Quality, Professionalism
Dear Venothan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Hi! A few months ago, my wife and I moved into the new house. Ryan Coleman is the person who helped us make our move possible. We are happy because everything was quite fast and we received answers to all our questions. Thanks again!PositiveQuality
Dear Octavian, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Kayleigh was fantastic with the purchase of our property. She was efficient, professional and is a great asset to Coopers. Thank you KayleighPositiveProfessionalism
Dear Tricia, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
4/5
We used services of coopers estate agents as our managing agents for last many years for property let through them - Both Ryan Coleman and Guido Pani were always very helpful . Entire process of finding the tenants, letting and monthly management was done to the highest standard .PositiveProfessionalism
Dear Milind, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Guido & Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Kayleigh and Keeley are the dream team and got our rather stressful sale and purchase sorted extremely professionally. They also put up with our constant chasers and requests for updates with detailed responses. Very much recommended and appreciated. From Charlotte F.PositiveResponsiveness, Professionalism
Dear Charlotte, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & Keeley did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Ryan Coleman has been a very helpful agent while he manages our property, as we live overseas. Responds to emails quickly and always answers our questions. I'd highly recommend!PositiveResponsiveness, Professionalism
Dear Jacqueline, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Im renting from Coopers, Ryan Coleman has been professional at all times, whenever I’ve got a problem he dealt with it as soon as possible, his been very responsive since I’ve moved into my flat. I definitely recommend Coopers and thank Ryan Coleman for everything.PositiveResponsiveness, Quality, Professionalism, Value
Dear Akile, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Kayleigh mainly dealt with managing my house sale, that took an age, not due to any lack in her efforts but due to the Coronavirus & other factors interfering in the sale. I found her to be upbeat, bright & friendly, with a high regard to professionalism. In fact the whole team pulled together as and when required, so thankyou to Kayleigh, Russell & Aaron.PositiveQuality, Professionalism, Value
Dear Mike, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
We sold a property this year through Coopers and were extremely pleased with their services. It was a difficult time with Covid-19 and as soon as lockdown was over in the Summer we had a large number of interested parties. We were very happy with the price they secured and we would not hesitate to recommend them. From the start to the finish we were always kept informed and they were very helpful on many occasions.PositiveResponsiveness, Quality, Professionalism
Dear Philippa, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I have had been living in a property for eight years that was managed by Coopers, I never had any issues with them. They have been lovely and extremely helpful in time of need. I have yet to come across such wonderful agents and agency.PositiveResponsiveness, Professionalism
Dear Preeti, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Russell was really responsive and helpful whilst buying a property from Coopers. He went above and beyond to ensure the transaction was done smoothly and updated me along the way. I look forward to working with him on another transaction in the near future.PositiveResponsiveness, Professionalism
Dear Dhiraj, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Very good local agency. First dealt with by Kayleigh who was friendly, knowledgeable and informative then Russell took over the purchase process and was very proactive and quick when needing to chase up on items. Overall very impressed and can thoroughly recommend Coopers IckenhamPositiveResponsiveness, Quality, Professionalism
Dear Cho, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
A big thank you to Coopers for all the work undertaken to purchase our new home - in particular Aaron. We were really pleased with the professional approach and swift responses to our queries, particularly during these challenging times.We will definitely be recommending to our friends and family, and look forward to using their services again in the future!PositiveProfessionalism
Dear Harpreet, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Coopers have recently managed the sale of two properties in Ickenham on behalf of myself and my partner. Despite the challenges from lockdown they remained in contact throughout and provided excellent support and communication with buyers, sellers and Solicitors. A very professional outfit they have made me revise my opinion of Estate Agents or at least of Coopers. Many thanks to Steven Nuttall, Russell and Kayleigh.PositiveProfessionalism
Dear John, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Ryan at Coopers Lettings Ruislip has been a exceptional help with some issues to my rented flat, he went above and beyond to resolve the issue. He has always communicated at all times. Well done Ryan will certainly recommended you and coopers as a whole a very reliable and honest person.PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
As first time buyers, you always want reassurance that the estate agents you are dealing with have your best interests in mind. Coopers Residential definitely delivered in this respect by communicating effectively, responding to our queries promptly and providing sound advice in regards to our property purchase (Which of course has been alot more stressful during this pandemic). Most of our interactions were with Russell who was very professional and definitely made the process alot more easier by making sure we were always kept in the loop. I would highly recommend them (especially to first time buyers) and would not think twice about contacting them first should I ever be in the market for another property.PositiveResponsiveness, Quality, Professionalism
Dear Jeremy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Would just like to highly recommend Aaron at Coopers for his communication and professionalism during our recent house sale. It was never going to be easy selling during a pandemic, but his manner was calm and he got us through to the end of the sale. He didn’t avoid difficult discussions and remained positive and proactive throughout the process. He did what he said he would do and rang when he said he would, you can’t ask for much more than that. Much appreciated Aaron.PositiveProfessionalism
Dear Joanne, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I’m happy to recommend Coopers Residential as the partner for rent in Ruislip and Ickenham area. More then two years we renting beautiful apartments and extremely happy with service provided by Coopers. With great help of Ryan Coleman we het best ever renting experience. He has always been of great help with any issues or queries that have arisen over the time in our rental apartments. Ryan is a strong professional And a great asset to Coopers Residential.
Dear Oleg, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Through no fault of the Coopers team, it took a while for us to move given we were on the market at such uncertain times. But the team kept the momentum going, found new buyers and communicated effectively every step of the way. Kayleigh has been an impressive and reliable professional to work with - always friendly, always helpful and a very skilled, solution-focused communicator for good and not so good news. We felt in very safe hands at a very challenging time. Thank you....PositiveResponsiveness, Professionalism
Dear Stephanie, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
I have dealt with Ryan at Coopers for some time and he is always professional and responsive. He has been fantastic throughout the pandemic, particularly in making sure both me as a landlord and my tenants are kept informed of information and changes as needed. It has been really reassuring to know someone is making sense of things that we each need to know. He has also managed to come up with creative solutions to ensure both of us are happy.PositiveResponsiveness, Professionalism
Dear Louise, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
We recently sold our house through Coopers and they were excellent from initial valuation to completion. The whole team were friendly and professional and Russel kept us in the loop on all matters regarding the sale and was happy to help when we had queries. I would definitely ring them first if I was looking to buy or sell a house again.PositiveResponsiveness, Professionalism
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
We bought our house via Coopers. Both Aaron and Russell were very professional and helpful during what was a tricky couple of months (lockdown). They followed up with phone calls according to agreed timescales so that everyone knew what was going on. Even when they didn’t have an update they called to let us know that they are still waiting on a response to something. Definitely would recommend their services and look forward to working with them on future sales.PositiveProfessionalism
Dear Anil, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2014 to 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.