Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleReally pleased with the service and communication provided by Callum throughout my sale process. He was very polite and extremely professional in dealing with all matters regarding the sale. I would highly recommend Coopers to anyone looking to sell their properties within the area.
Areerat · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Areerat, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleJust exchanged on my first-time buy! Callum and Rico were ever so helpful throughout the whole process, ensuring everything went through smoothly and helped translate some difficult jargon. Not only were they both very friendly, but professional, communicative and great with the chase when they needed to get answers!
It's been an absolute pleasure buying through Coopers West Drayton. Thanks Guys!
Katie · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Kaytee, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Callum and Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GooglePurchased our first ever property with Coopers and worked closely with Rico. Rico and Ben have been an absolute delight to work with, very professional throughout the process and extremely communicative. Rico always came up with solutions and continued to keep us in the loop with everything. Thank you!
A · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Abby, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Ben did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleA big thank you to Rico and Callum who were very professional, informative and friendly. They were really helpful, giving good advice and polite. The whole buying experience has been great! The service offered by Coopers Residential - West Drayton was brilliant. I highly recommend them for their servicesPositiveQuality, Professionalism, Value
Jeevan · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Jeevan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI feel that it is very important to recognise and comment on the exceptional service provided by Rico Luis, who acted for Coopers in the sale of my property at Shawfield Court, West Drayton. I previously had this property with another estate agent for over a year and had an appalling experience with their service.
From my first contact with Rico I found him to be totally professional and extremely efficient in every regard. His communication skills are second to none. Effective communication is so important when dealing with customers and Rico is most certainly a credit to Coopers.
I have absolutely no hesitation is recommending Coopers Estate Agents.
Michael · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Michael, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI would like to say a huge thank you to Ben Lloyd for managing the recent sale of my flat. Ben was exceptional throughout the whole process. He was very proactive throughout and always kept me up to date with the progress of the sale and communicated effectively with all parties involved to ensure the sale was completed in a timely manner. If there was ever a problem, Ben was immediately on hand to resolve it.
I've always had a great experience everytime I have interacted with Cooper's and I have to say the whole team are brilliant, but Ben is most definitely the best!
Jas · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Jas, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleGreat communication from everyone at Coopers - I would definitely recommend them if you are looking to sell your property. From a friendly and professional valuation, to marketing the property, to the final sale. They were very patient with a sale that took a lot longer than hoped. Callum in particular was excellent and maintained informative communication at every step of the process. Thank you to all at Coopers.
Sarah · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleReally positive to say about Coopers West Drayton and recommend them highly.
Rico, Callum and Ben are a highly talented team, they supported me with my property sale since April, the offer and support they provided are efficient and patient. It took me 6 month to over the line because other side of things, but they were really helpful to move things.
I would recommend them defintely.
MENSON · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Callum and Ben all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleUsed Coopers to carry out the sale of my flat. Very professional company that have their customers interests at heart.
Positives
- Regular updates regarding outstanding actions from both myself and buyer.
- Helpful and approachable in terms of ad hoc requests I required.
Negatives
- Sometimes confusing who was the sole Coopers representative what with leave being taken.
- Some feedback to Coopers in general. If someone is away from desk maybe the direct phone lines can go to reception, especially if urgent response is required. A few occasions I had to wait until the salesperson was available, which could have been a number of hours.
Craig · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Craig, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the West Drayton team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers at West Drayton worked really hard on selling my aunt's house in Hayes. The team were very pleasant, hard working, communicative and knowledgeable. I must single out Rico Luis for all his hard work and maintaining communication between the seller, buyer and their solicitors. Every time there was a problem Rico managed to sort it out quickly and was always patient and professional. Thank you
Diane · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Diane, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCoopers in West Drayton have been a very proactive team from the start. We had offers from the 1st day of viewing and the sale procedure was much quicker than we expected. Ben kept on updating us and was very helpful and so was Rico and Callum. We could not be happier with the team. Great communication, update and follow up process. Would recommend Coopers in West Drayton to everyone. :-)
Shalina · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Shalina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Ben and Callum all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleMy husband I were extremely pleased with the service we received from Rico, Callum and other members of the Coopers Residential team. They were friendly, efficient and were amazing at finding a buyer for my husband's brother home who had sadly passed away. This was not an easy sell as the property was a non standard build, but despite a few hiccups along, they managed to find a buyer. They kept us informed fully along the way and we could not fault their service or communication with us..
Lyn · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Lyn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Callum and the team all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRico Luis and his team was brilliant from start to end of the purchasing my current property. Even after the purchase they follows up and helps out every query I raised with them. I like the fact that they explain all aspects in detail so that we can make clear decisions through the process. Wish West Drayton Coopers
Team all the success !!! And thank you very much again!
Ruvinda · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Ruvinda, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and his team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleOne of the best! We were a bit concerned as a first time buyer, but Coopers had been excellent from the first day of viewing till I got my keys. Callum, Ryan and Rico - all of them were polite, kind and helpful. They communicated clearly and quickly with all the parties involved and made sure we were informed with the right info. I would highly recommend. All the best!PositiveResponsiveness, Quality, Professionalism, Value
Razik · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Razik, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Callum & Ryan all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleRico was amazing to work with. Super efficient and helpful from day one to completion. I regret not choosing Coopers to start with when selling my property but glad I did in the end as Rico found a buyer very quickly and managed the process from start to finish.
James · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi James, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleBig thanks to the team at Coopers for facilitating the sale of my property. They've been great at communication and keeping me updated on the process and since accepting an offer the level of service has been maintained and I'm really pleased over all. They've always been super professional and very responsive. Kudos to Callum and Rico!PositiveProfessionalism
Keleigh · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Keleigh, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Callum and Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe used Coopers West Drayton office to sell our late parents home . I cannot speak highly enough of them . Rico was our 1st contact , so professional with a lovely manner . Totally understood that it was a very emotional time . Equally impressed with both Callum and Ben . Would not hesitate to recommend. As a team they made the process as smooth as possible . They were very thorough and kept us updated at all times . Very pleased that we chose them .
Sue · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Sue, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Callum and Ben all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI only have positive things to say about Coopers West Drayton and recommend them highly.
Rico, Callum and Ben are a highly talented team and a credit to both Coopers and the property industry. They supported me with my first property sale and right from the very start, I felt completely re-assured. They explained everything clearly, took the time to establish a relationship with me and were pro-active, professional and courteous at all times. Levels of communication were consistently high and the whole process was smooth and efficient.
My property sold in about a week and above the asking price, which I attribute without any hesitation to the knowledge, expertise and reputation of my appointed agent, Coopers West Drayton.
Maria · 11 November 2022 · Coopers Residential West Drayton
Agent replied · 10 November 2024
Hi Maria, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Callum and Ben all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleIf I could give more stars I would, Coopers and especially Luca recently helped me sell my house and he could not have been more helpful. He ensured I was fully up to date with what was happening, was very proactive, took the time to explain each step of the process to me and when I was having difficulty with my solicitor he went above and beyond to ensure the process kept moving and all parties in the chain were happy. I would recommend him 100%, THANK YOU LUCA!!
Derval · 2 November 2022 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Hi Derval, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleExcellent Service from start to completion.
Luca at Cooper's was outstanding, extremely helpful,open and reliable through out the whole process.He made the nightmare that is moving house a breeze! Helping us consider things we hadn't thought of...from arranging viewings to keeping us updated about the progress at every stage. Thank you for all your help these past few months a particularly challenging time and reassuring us when things took longer than expected.
We would highly recommend Cooper's Residential for your next house move.
all the best Sagar&Lavina
Lavina · 2 November 2022 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Hi Lavina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleExcellent Service from start to completion.
Luca at Cooper's was outstanding, extremely helpful,open and reliable through out the whole process.He made the nightmare that is moving house a breeze! Helping us consider things we hadn't thought of...from arranging viewings to keeping us updated about the progress at every stage. Thank you for all your help these past few months a particularly challenging time and reassuring us when things took longer than expected.
We would highly recommend Cooper's Residential for your next house move.
all the best Sagar&Lavina
Lavina · 1 November 2022 · Coopers Residential Ruislip Manor
Agent replied
Hi Lavina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI would like thank Sophie at Coopers for her professionalism throughout our search for a property. She understood our specifications and provided us with the right options. The whole process has been smooth. Sophie was very quick in responding to our questions/requests. I would highly recommend Coopers.PositiveResponsiveness, Professionalism
Jaydeep · 26 October 2022 · Coopers Residential Uxbridge (1 Vine Street)
Agent replied · 25 October 2024
Hi Jaydeep, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
GoogleLily has been extremely helpful and responsive when we decided to move to one of the advertised flats. The process starting from viewing the flat to signing the agreement took 2 days, which is by far the best service we got since we started renting. Many thanks to her!
Edit: I regret giving this review before I actually moved in. Once the review was given, the agency stopped caring about anything saying how it's not their issue that the flat wasn't clean. We had to delay our moving date and pay extra money to rent the van we planned to use, to rent the space where we stored everything, to the point where it affected our moving so much we had issues paying the 2nd month rent. When this happened I got an extremely rude call from their agent saying they do not care about excuses when this was entirely due to them and the property not being ready to move in. :) So I guess in this case it was their business. I will never recommend this company to anyone. They are themselves so full of excuses. Probably very easy to see in the next comment they will make here.
Oana · 26 October 2022 · Coopers Residential Uxbridge (1 Vine Street)
Agent replied · 25 October 2024
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Lily did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleCooper lettings have been extremely helpful in finding us the property and helping us find the perfect house for us as per our requirements. Lily was our Agent and she is extremely friendly and helped us in every step. She was very patient with us.
Sneha · 26 October 2022 · Coopers Residential Uxbridge (1 Vine Street)
Agent replied · 25 October 2024
Hi Sneha, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Lily did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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