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Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,449 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.7 / 5

30

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Coopers Residential office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Cool cribs is A fantastic agency The agent named as Albert was very helpful towards me. He helped me deal with my situation and was very responsive. To be honest he worked after his working hours just to help me out. Grateful for that assistance. So i suggest everybody to use these agency and ask for albert. Stop using those fancy agencies called dexters etc. They are overrated.

Vaishnav · 25 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Kayleigh is amazing. She skillfully got the parties to agree to a price and schedule for the sale of a house, and has been helpful, knowledgeable and friendly throughout. She has really gone above and beyond, always being available to provide additional information and to ease me through the process of buying my first house here. Would definitely recommend.

Laura · 24 October 2022 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 23 October 2024

Hi Laura, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rating only, no written review.

Varun · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Rating only, no written review.

May · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Rating only, no written review.

Muhammand · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Staff is friendly and helpfully

Tomasz · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

1/5

Google

I view 2 studios with them, both disgusting and so dirty, really to get depressing and in a group viewing, in the second one with 5 more people, they don't care about you at all, the experience make feel like I was begging and competing for a third world studio with high cost

Marc · 18 October 2022 · Coopers Residential Ruislip Manor

1/5

Google

They ask for holding deposit transfer upfront to secure the a rental property and they will keep it before you sign any paperwork if you change your mind. They are allowed to do that but beware.

R · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Dear Raul Thank you for your comment. All reviews are appreciated. Kindly, contact us if you wish to discuss. Regards, Cool Cribs Team

5/5

Google

Getting a nice room at a reasonable price in September was impossible. Albert was very helpful in finding us the right room.

S · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Met up with Elena after she relied quickly on SpareRoom, did the viewing and then paid the holding deposit. Everthing was done over email, sent over my docs and references! Bish bash bosh.. I got scammed for £2.5 k so I had extreme anxiety! But they assured me everthing would be fine as it was. My place is the best and I’m extremely lucky I found this agency. 1000% recommend!!!!

Rabiha · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

1/5

Google

Avoid this place at all cost!!! Albert wasted our time and money. He told us the last minute that the flat is unavailable when we paid the deposit for the new flat. His work ethic and standards has not been good. We had to repeat ourself multiple times and he still was not update to date with infos we gave him.

Nomun · 18 October 2022 · Coopers Residential Ruislip Manor

5/5

Google

Highly recommended! Guy named Albert is really helpful and he did all he could to make sure that we move in as soon as possible. We were extremely worried regarding our accommodation because we weren't able to find anything but Albert did it in no time at all.

Syed · 18 October 2022 · Coopers Residential Ruislip Manor

Agent replied · 24 October 2024

Hi Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk

5/5

Google

Highly recommend them, Matthew is extremely helpful and always makes things really easy for us. Even if it’s weekend or late night he’s always available and responds straight away and always there to help

Nikolett · 13 October 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Nikolett, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Luca was so helpful. At times we had difficulty progressing the buying process of our house and Luca worked very hard to keep things moving. We really appreciate his effort with all of this.

Nav · 13 October 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Nav, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

If I could give more stars I would, Coopers and especially Luca recently helped me sell my house and he could not have been more helpful. He ensured I was fully up to date with what was happening, was very proactive, took the time to explain each step of the process to me and when I was having difficulty with my solicitor he went above and beyond to ensure the process kept moving and all parties in the chain were happy. I would recommend him 100%, THANK YOU LUCA!!

Derval · 13 October 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Derval, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Firstly, I would like to thank Mathew Wiliams from Coopers Residential for his excellent customer service. I have rented a house through Coopers, when I moved in, Mathew Williams made regular checks to ensure we are settling in and kept me posted about the paper works and some of the other repair work at the house. When I had issues with the boiler, he proactively visited the house and spoke to the owner and replaced it in no time, I really appreciate the dedication and efforts taken by him. Employees like Mathew are asset to the company

Antony · 13 October 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Antony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers have been really helpful in getting our property sale done in time. We have a tight schedule due to the fact that we had a visit planned to India and Coopers helped achieved the sale dates. Luca from Coopers was our sales point of contact and he had been very helpful throughout. This was the biggest and most important purchase of our life and Coopers helped us in the journey. Would highly recommend.

Sabyasachi · 13 October 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Sabyasachi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Highly recommend them, Matthew is extremely helpful and always makes things really easy for us. Even if it’s weekend or late night he’s always available and responds straight away and always there to help

Nikolett · 3 October 2022 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Nikolett, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Luca was so helpful. At times we had difficulty progressing the buying process of our house and Luca worked very hard to keep things moving. We really appreciate his effort with all of this.

Nav · 3 October 2022 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Nav, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Firstly, I would like to thank Mathew Wiliams from Coopers Residential for his excellent customer service. I have rented a house through Coopers, when I moved in, Mathew Williams made regular checks to ensure we are settling in and kept me posted about the paper works and some of the other repair work at the house. When I had issues with the boiler, he proactively visited the house and spoke to the owner and replaced it in no time, I really appreciate the dedication and efforts taken by him. Employees like Mathew are asset to the company

Antony · 3 October 2022 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Antony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers have been really helpful in getting our property sale done in time. We have a tight schedule due to the fact that we had a visit planned to India and Coopers helped achieved the sale dates. Luca from Coopers was our sales point of contact and he had been very helpful throughout. This was the biggest and most important purchase of our life and Coopers helped us in the journey. Would highly recommend.

Sabyasachi · 3 October 2022 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Sabyasachi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Facebook

Didn’t believe in binary trading but Mr Ralph Carico helped me through with getting started and since weeks he has been consistent and I made a good profit margin for more information Ralph Carico.

Anthony · 16 September 2022 · Coopers Residential Hillingdon (109 Hillingdon Hill)

5/5

Google

Olivia Curtis you have been a superstar! Thank you for your effort in answering our enquiries and concern in regards to the delay that happened from landlords to sign the contract. We enjoyed having a great service from your side.

Saif · 13 September 2022 · Coopers Residential Ruislip Manor

Agent replied

Hi Saif, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Olivia did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2015 to 2014

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

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