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Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,449 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.7 / 5

30

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

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Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2015 to 2014

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

Latest reviews from every Coopers Residential office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

I am in the process of purchasing a house through Coopers and have been dealing with Josh, who has been professional, courteous, friendly and perhaps most importantly, very accommodating with arranging viewings of the numerous houses I saw; as well being patient and allowing me as much time as I wanted to see around each property.

Amin · 11 January 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Amin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh is doing such a good job for you, we wish you all the best for the future Thanks again, Coopers

5/5

Google

We’ve recently bought our first home through coopers , Rico and Callum were super professional and kind . They were always keeping track of everything and keeping us in loop in real time. I would definitely recommend coopers to all my friends and family.

Valanka · 10 January 2023 · Coopers Residential West Drayton

Agent replied · 9 January 2025

Hi Valanka, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

The whole team at Coopers (Rico, Callum and Ben) have been a pleasure to work with throughout the process of selling my property - while this has been a stressful period, they have remained supportive and done what they could to ensure this was all progressed in as timely manner as possible. Thanks!

Alex · 10 January 2023 · Coopers Residential West Drayton

5/5

Google

I can’t thank enough to Callum and his team in West Drayton helping us to get our dream top floor property. Excellent communication and support throughout the process. We can’t wait to finally get our keys this week! I would highly recommend this estate agent. Once again - thanks for everything :)

Andrea · 10 January 2023 · Coopers Residential West Drayton

Agent replied · 9 January 2025

Hi Andrea, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Kayleigh was fantastic in the sale of our family home after losing our father. She was there to support and guide us through every step of the way from finding us the right family through to final completion and through various challenges along the way. She was always so helpful and friendly and I highly recommend her.

Helen · 10 January 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 9 January 2025

Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I had the experience of selling my property through Coopers Estate Agents in Ickenham. I was assisted for most of my sale by Aaron who was very helpful despite the many setbacks throughout the process. He was a good link between the Buyers and their solicitors which helped the process move along.

Kathryn · 10 January 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 9 January 2025

Hi Kathryn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Fantastic service as always! Russell and his team are very professional and helpful, highly recommended Estate agent for sale or letting. Many thanks and Merry Christmas to all at Coopers

Mrs · 10 January 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 9 January 2025

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell and his team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Ryan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna

V · 3 January 2023 · Coopers Residential Ruislip

5/5

Google

Ryan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna

Vikram · 1 January 2023 · Coopers Residential West Drayton

4/5

Google

I am in the process of purchasing a house through Coopers and have been dealing with Josh, who has been professional, courteous, friendly and perhaps most importantly, very accommodating with arranging viewings of the numerous houses I saw; as well being patient and allowing me as much time as I wanted to see around each property.

Amin · 1 January 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Amin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh is doing such a good job for you, we wish you all the best for the future Thanks again, Coopers

5/5

Google

Greg Mealing was very helpful throughout the whole process of purchasing my property. Great communication, honesty and support and he went the extra mile to help resolve some issues! Thank you!

Amrita · 24 December 2022 · Coopers Residential Uxbridge (1 Vine Street)

Agent replied · 23 December 2024

Hi Amrita, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

After looking for over a year, we were delighted to have found the perfect property with Coopers. I thought they were fair, responsive and acted with integrity throughout the process. Perry had great communication and helped to smooth the other parties along when there were delays. Very happy, would recommend!

Faisal · 10 December 2022 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 9 December 2024

Hi Faisal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Perry did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rating only, no written review.

Malcolm · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Malcolm, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rating only, no written review.

Rafal · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Rafal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Lovely and helpful team at Coopers - have been assisting us to secure our flat for the last few months. Thank you to Rico, Ben and Callum.

Nicoleta · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Nicoleta, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico, Ben and Callum all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Huge thank you to Rico and the team who went above and beyond to secure the sale of our property. Rico was extremely professional at all times and communicated clearly (with all parties) through the whole process.

Sarah · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great Service with really good communications.These guys are good at their job, they were one step ahead at every turn. But the service wasn't only extended to us, the sellers, they looked after our buyers, therefore ensuring a good sale of a large and unusual property.

Phyll · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Phyll, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Google

Something fishy going on at Sipson Road offers in excess of £485,000 I have a portfolio of 14 properties so I can say, I pretty much know how the system works with confidence. A long story short. A property next to my mother’s house became available to buy which I was very interested in adding to my portfolio due to the location. I spoke to the seller directly before they advised the agents to sell, we agreed once the property was on the market we would contact the agent and make a offer. I did this in the first few days of the property being listed and the agent requested proof of funds as I was a cash buyer to which my solicitor sent the agent within an hour. We had no response at all from Callum after this. After chasing Callum advised it is company policy the property must be view before an offer. We agreed to go on a bulk viewing day and then made the offer, we had a few concerns as a supporting wall had been removed, but Ben advised this was only cosmetic I am not aware of Bens qualifications but unless he is a qualified structural surveyor then it was very wrong to advise it was only cosmetic. We was advised by Ben that he would email on Monday to let us know regarding our offer. No email or call from Ben on Monday I thought maybe he is just busy so I’ll give another call later in the week. I called Ben later in the week to advise I was happy to procced with the purchase subject to a structural survey which I would arrange by myself direct with the surveyor could we arrange access the property the following week. Ben said it was not possible as he didn’t have keys for the property and would need to contact the seller he took my international number and UK mobile number as I am currently away on business and said he would call me back by the end of the day. Again no call or response from Ben by the end of the day or even the next day or the following week. Funny enough as my mother lives next door she saw the agent a few days later with a positional buyer discussing selling points in the garden. Strange as the agent had no keys? I called again the next week to Bens mobile but no answer and he didn’t call back after seeing the missed calls. A few days later I called the office and Callum answered the phone. I explained I made a offer which was subject to a survey and would it be possible for my surveyor to access the property. He said straight away er em we are in a meeting now but a offer would need to be made before a survey to which I replied I had made and initial offer twice now and got no reply, he said again he was in a meeting and took down my international number and UK number and said Ben or himself would call me back by the end of the day, this did not happen. After pretty much giving up with coopers another week later I finally get a email from Callum stating the offer was declined by the buyer and they are proceeding with another buyer and sent links of alternative properties. Why no communication from coopers beforehand? Why not negotiate and state there is another offer would you like to increase your offer? I was prepared to pay between £485,000 to £530,000 but not given a chance to increase my initial offer which is normal practice and totally ignored. After my initial offer of £485,000 I was just ignored…. Was the issue regarding the survey? Did they have another buyer already lined at an agreed price to which they ignored all other interested parties. Does seem common amongst offer reviews. I’ll leave it up to you to make up your own minds but I would certainly not sell a property with coopers as it appears they will not get the best price possible.

David · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Dear Ricky, thank you for your feedback. We pride ourselves on our service, therefore take all our reviews seriously. I understand that we have already been in contact with you directly to discuss and resolve this query. After investigating the matter, we can confirm that my colleagues had dealt with your offer appropriately, the sellers told us they were not going to make a decision on your offer straight away, as they had wanted to wait and continue with marketing. This had been explained to your Mother, and as soon as our clients made their decision we did let you know. In relation to a survey, Ben had explained that if you wanted to arrange a survey this would be fine, should you offer be accepted but not beforehand. Unfortunately the sellers decided to proceed with another buyer, however, we do take your feedback on board. Regards Coopers.

5/5

Google

First time I've used Coopers Residential and can't praise the whole team enough. Rico made the purchasing process stress free and after-sale care remains highly professional.

Steve · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Steve, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rico & Callum did an excellent job in selling Mulberry Crescent. They were very helpful and professional throughout and I would highly recommend them to anyone looking to sell their house. Best Regards of the future Carol Ives

Jamie · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I've had a great experience selling my property with Coopers. Both Rico and Callum kept me upto date with what was going on even after the offer was accepted on the property and things needed chasing up Rico quickly stepped in and did the chasing. Thanks guysPositiveResponsiveness

Kam · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Kam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I am very happy with the high level of service I have received from Rico and his team at West Drayton. They have been so professional, helpful, and assisted me with the sale from start to finish, always replying to any queries I had, constantly updating me - an absolute pleasure to deal with and I am very glad I chose them to sell my property. Thank you so much.

Karen · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Karen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and his team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

From the moment I called Coopers and spoke to Callum the process was dealt with fantastically. We were shown the house by Rico and Callum dealt with the purchase right till the end. Communication was great and although we had some hiccups in the chain Callum dealt with everything really professionally and he was very informative. I wouldn't hesitate to recommend them! 5 stars!

Preeti · 11 November 2022 · Coopers Residential West Drayton

Agent replied · 10 November 2024

Hi Preeti, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

Reviews may appear on more than one platform.

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