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Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,446 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.6 / 5

27

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Coopers Residential office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We would like to thank Matthew Williams from Coopers Residential for the support he has been giving us since the start of tenancy. Matthew made himself always available to all our queries in relation to house maintenance issues and immediately addressed them with the landlord and the contractors until they were resolved. Matthew is always highly professional and friendly and a pleasure to deal with.

Svetlana · 1 April 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Svetlana, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Excellent service from coopers A special thanks to Greg for guiding me throughout my purchase Overall a happy customer

Sohil · 31 March 2023 · Coopers Residential Ruislip

Agent replied · 29 July 2023

Hi Sohil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We sold our house the first weekend it was up for sale. During the process of the sale the agents Gregg and Robert were very helpful. Much appreciated as buying and selling is well known to be stressful. Highly recommend

Gloria · 31 March 2023 · Coopers Residential Ruislip

Agent replied · 29 July 2023

Hi Gloria, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Robert and Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We would like to thank Matthew Williams from Coopers Residential for the support he has been giving us since the start of tenancy. Matthew made himself always available to all our queries in relation to house maintenance issues and immediately addressed them with the landlord and the contractors until they were resolved. Matthew is always highly professional and friendly and a pleasure to deal with.

Svetlana · 31 March 2023 · Coopers Residential Ruislip

Agent replied · 29 July 2023

Hi Svetlana, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Facebook

Because they deleted my and reviews of other people from Google, I would like to share my experience with Coopers of London and their agent William Delaney here. It has been 7 months since we moved out of one of their properties in Deptford and we have yet to receive our deposit of over £1500. Despite numerous calls and emails, we have not received any satisfactory response or resolution. On the few occasions that William Delaney did answer our calls, he made promises that were never fulfilled. We also spoke with the director Andrew Fagan but to no avail. This lack of professionalism and communication is surprising for a company that prides itself on its awards. It seems as though they are actively avoiding us and not taking responsibility for their actions. After 7 months, we are starting to feel hopeless as no one is communicating with us. This situation has forced us to seek alternative means of communication as it seems like they are unwilling to engage with us in a professional manner. This way I would like to warn everyone, who is about to pair with this company, as this behaviour could be devastating to someone in the future. Really disgusting….

Terezie · 24 March 2023 · Coopers Residential Uxbridge (279 High Street)

5/5

Google

Amazing service, very professional, and prompt response. Big thanks to Matthew Williams.

Riccardo · 23 March 2023 · Coopers Residential Ruislip Manor

Agent replied · 22 March 2024

Hi Riccardo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Amazing service, very professional, and prompt response. Big thanks to Matthew Williams.

Riccardo · 22 March 2023 · Coopers Residential Ruislip

Agent replied · 21 March 2024

Hi Riccardo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Ryan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna

Vikram · 22 March 2023 · Coopers Residential Ruislip

5/5

Google

Really happy with the service. Greg helped us though the whole process.

Tony · 2 March 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Tony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Absolute lifesavers when it came to my mothers recent move to the area of Ruislip. Nothing was too much or hassle. Gregory in particular is a gentleman, listening to my mums worries and concerns and helping her find the solutions to them all. Would highly recommend Gregory and the team.

James · 2 March 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi James, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

As usual, Matthew Williams was helpful and informative and issues were resolved very quickly when our washing machine broken down

V · 26 February 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Really happy with the service. Greg helped us though the whole process.

Tony · 10 February 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Tony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Absolute lifesavers when it came to my mothers recent move to the area of Ruislip. Nothing was too much or hassle. Gregory in particular is a gentleman, listening to my mums worries and concerns and helping her find the solutions to them all. Would highly recommend Gregory and the team.

James · 10 February 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi James, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Excellent Estate Agent... Matthew Williams is the gem in the team. Whenever I informed him about a fault in the apartment, he rectified in record time. Couldn't ask more. Outstanding Service... Matthew and Coopers Residential, Thank You....!

Muhammad · 10 February 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Muhammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We have recently sold our property via Coopers and cannot recommend them enough. It has been a long process due to the chain unfortunately falling through however Coopers were quick to react and had new viewings and a second buyer lined up within a week to not jeopardise the purchase on our new home. Communication has always been open and clear with the team and a special thanks to Greg who did a fantastic job liaising both up and down the chain and keeping us fully updated. Great team - Thank you Coopers!

Sunil · 10 February 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Excellent Estate Agent... Matthew Williams is the gem in the team. Whenever I informed him about a fault in the apartment, he rectified in record time. Couldn't ask more. Outstanding Service... Matthew and Coopers Residential, Thank You....!

Muhammad · 31 January 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Muhammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Wonderful team work by Guido (Lettings Director) and his team Matthew Williams & James Bowditch! Thank you very much for the amazing services provided!!! :) Always at the end of the phone or return calls when message left! Coopers have been managing my property for the past 3 years! The service is absolutely excellent! Always return my calls and answer my messages. Very professional and pleasant at all times! Feel safe with Coopers managing the property! Thank you to all in the Lettings Department! Keep up the excellent work!

Tazmina · 31 January 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Tazmina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Guido, Matthew and James all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We have recently sold our property via Coopers and cannot recommend them enough. It has been a long process due to the chain unfortunately falling through however Coopers were quick to react and had new viewings and a second buyer lined up within a week to not jeopardise the purchase on our new home. Communication has always been open and clear with the team and a special thanks to Greg who did a fantastic job liaising both up and down the chain and keeping us fully updated. Great team - Thank you Coopers!

Sunil · 31 January 2023 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Wonderful team work by Guido (Lettings Director) and his team Matthew Williams & James Bowditch! Thank you very much for the amazing services provided!!! :) Always at the end of the phone or return calls when message left! Coopers have been managing my property for the past 3 years! The service is absolutely excellent! Always return my calls and answer my messages. Very professional and pleasant at all times! Feel safe with Coopers managing the property! Thank you to all in the Lettings Department! Keep up the excellent work!

Tazmina · 30 January 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Tazmina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Guido, Matthew and James all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Ryan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna

Vikram · 29 January 2023 · Coopers Residential Ruislip Manor

5/5

Google

Ryan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna

Vikram · 11 January 2023 · Coopers Residential Ruislip Manor

4/5

Google

I am in the process of purchasing a house through Coopers and have been dealing with Josh, who has been professional, courteous, friendly and perhaps most importantly, very accommodating with arranging viewings of the numerous houses I saw; as well being patient and allowing me as much time as I wanted to see around each property.

Amin · 11 January 2023 · Coopers Residential Ruislip Manor

Agent replied

Hi Amin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh is doing such a good job for you, we wish you all the best for the future Thanks again, Coopers

5/5

Google

We’ve recently bought our first home through coopers , Rico and Callum were super professional and kind . They were always keeping track of everything and keeping us in loop in real time. I would definitely recommend coopers to all my friends and family.

Valanka · 10 January 2023 · Coopers Residential West Drayton

Agent replied · 9 January 2025

Hi Valanka, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2014 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

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