Trusted Agent profile Β· Middlesex and Surrey

Verified

Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,446 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.6 / 5

27

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Coopers Residential office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Recently purchased a house through Cooper's with the help of Ben Marron. The process went smoothly, with clear and prompt communication throughout. Ben was professional, helpful, and made the experience stress-free. Highly recommend Cooper's for anyone looking to buy a home

Nadeem Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Nadeem, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Alfie has been super helpful and endeavours to make bookings as convenient as possible.

Sharon Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Sharon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Rating only, no written review.

Pratyush Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Pratyush, thanks so much for taking the time to leave us a 5 star review, it's great to see that our Ruislip Manor Office has done such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Excellent viewing conducted by Alfie πŸ‘ …

Charlie Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Charlie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I’ve had a great experience dealing with Alfie so far. He communicates promptly and has been approachable and professional. Excellent service!

Sian Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Sian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Alfie was very prompt and professional at all viewings, communication was clear and concise, extremely helpful! Thank you Alfie

Emily Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Emily, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Alfie was very friendly and helpful at our viewing, and prompt with his email responses.

Yash Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 20 March 2026

Hi Yash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Thanks the team at Coopers for helping us complete the sale of our home, especially Ben. He was responsive, helped overcome challenges and kept on top of the sale throughout the process. We would happily use Coopers again in future.

Jamil Β· 20 March 2025 Β· Coopers Residential Ruislip

Agent replied Β· 19 June 2024

Hi Jamil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

It was very nice to make a deal with this agency, we had a lot of support from our Landlord and from the agency as well. They were ready to help with anything at any time.

Kundan Β· 17 March 2025 Β· Coopers Residential Ruislip Manor

5/5

Google

Callum is a brilliant agent. He goes above and beyond to make sure the whole process stays on track.

Jack Β· 14 March 2025 Β· Coopers Residential West Drayton

5/5

Trustpilot

Dealing with Ella really made the…

Dealing with Ella really made the process simple.

Paul Β· 6 March 2025 Β· Coopers Residential West Drayton

5/5

Trustpilot

We dealt with Ella Burley recently @…

We dealt with Ella Burley recently @ Coopers in Ruislip and it was a privilege to deal with her. Courteous and kind with a complete understanding of our requirements. Thank you Ella

David Β· 6 March 2025 Β· Coopers Residential West Drayton

5/5

Google

Alfie was very kind and an easy person to talk to, while also being very professional and helpful too.

Zakiyah Β· 17 January 2025 Β· Coopers Residential West Drayton

Agent replied Β· 22 January 2025

Hi Zakiyah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie, at Coopers, always does her utmost to resolve any matter that arises. She is personable, professional and efficient- everything you'd want, from a tenant's point of view, when dealing with a rental agency.

Michael Β· 3 January 2025 Β· Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied Β· 9 January 2025

Hi Michael, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We received a fantastic service from Russell and the team at Coopers Ickenham and would highly recommend their honest and friendly approach.

Ash Β· 2 January 2025 Β· Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied Β· 9 January 2025

Hi Ash, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I have been associated with Coopers Residential for more than 7+ years now and it has been such a smooth sailing. The team is pro-active, courteous and efficient in dealing with any issues I have faced in regard to my property. A special mention for Katie ,Julie and Susie. They have been really helpful as and when required. Thank you! Great team!

Gaurav Β· 26 December 2024 Β· Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied Β· 29 August 2024

Hi Gaurav, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Susie, Julia and Katie all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Have been using Coopers as a managing agent for a few years now. Javier and team have been professional and consistent in their services

Jonathan Β· 26 December 2024 Β· Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied Β· 9 January 2025

Hi Jonathan, thanks so much for taking the time to leave us 5 star review, it's great to hear that Javier and the team are doing such a good job for you. We wish you all the best for the future where we hope to continue working with you. Thanks again, Coopers Estate Agents

5/5

Google

We found a house in Uxbridge thanks to Cooper Uxbridge and specially thanks to Ms Honor Peters, who is always available and approachable. Ms Honor provided an exceptional and outstanding customer service by arranging the viewing quickly and then processing everything smoothly until our moving into the new place. She is always available to answer any queries we raise. I highly recommend Coopers Residential in Uxbridge.

Methuja Β· 25 December 2024 Β· Coopers Residential Uxbridge (1 Vine Street)

Agent replied Β· 8 January 2025

Hi Methuja, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Honor at our Uxbridge Office is doing such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Great service. Managing the letting of our property. Quick to respond to queries and resolve issues with tenants. Always friendly.

Linda Β· 24 December 2024 Β· Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied Β· 9 January 2025

Hi Linda, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We recently worked with Greg and the team, and couldn’t be more impressed with the exceptional service he provided. Greg’s knowledge of the local market was outstanding, and his guidance throughout the process made what can often be a stressful experience feel seamless. He was always available to answer our questions, kept us updated at every stage, and went above and beyond to ensure everything ran smoothly. We couldn’t recommend Greg and the team highly enough to anyone looking for a reliable and trustworthy agent.

Samuel Β· 22 December 2024 Β· Coopers Residential Ruislip

Agent replied Β· 29 December 2024

Hi Samuel, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We chose Coopers West Drayton when we put our house on the market. Callum, Josh & Ben have been absolutely amazing, very professional, informative and efficient. I would highly recommend them to anyone who’s looking to buy or sell a property.

Seb Β· 19 December 2024 Β· Coopers Residential West Drayton

Agent replied Β· 9 January 2025

Hi Seb, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Josh and Ben at our West Drayton Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently had the pleasure of completing my first home buying with Aaron Finnigan and Georgia Godfrey from Coopers, and the experience was nothing short of outstanding. Georgia was my first point of contact and played a crucial role in arranging the initial viewings. She was incredibly professional and approachable. When Aaron took over, he brought an exceptional level of knowledge and passion to the table. His familiarity with the area was impressive, and his inclusive approach stood out to me. He respectfully referred to the late property owner as "Mother," which added a personal and heartfelt touch that reflected his deep understanding of the situation. Aaron’s enthusiasm when describing the property and its surroundings was infectious, making me feel both informed and excited about the possibilities. What truly set Aaron apart was his ability to balance his responsibilities between representing me as a buyer and advocating for the seller’s interests. His communication was transparent, his advice thoughtful, and his commitment unwavering. He went above and beyond to ensure the process was as seamless as possible, demonstrating a level of service that exceeded my expectations. Coopers was the first agency I connected with upon arriving in the UK, and my experiences with them have been consistently marvelous. Every staff member I've encountered has been professional and supportive, and both Aaron and Georgia have raised the bar even higher. I would highly recommend Aaron Finnigan, Georgia Godfrey, and the Coopers team to anyone in need of property services. Their dedication, knowledge, and personal touch make them a standout team in the industry.

Ajay Β· 19 December 2024 Β· Coopers Residential Uxbridge (1 Vine Street)

Agent replied Β· 8 January 2025

Hi Ajay, thanks so much for taking the time to leave us a 5 star review, we are so pleased to hear that Aaron & Georgia at our Uxbridge Office did such an amazing job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Trustpilot

Deposit deduction at any cost

I am sure this is a common problem in this business because of demand & supply, but my experience with coopers was pathetic. I was dealing with Ruislip branch and when I vacated the property, I hired professional cleaners with paying hefty amount for a bed house, but still the end of tenancy checking gave a bunch of deductions without looking at the inventory report from the tenancy start date, with our spotting the errors they corrected a few but then stick to minor cleaning deficiencies and forced us to either take this deduction or if I want to go to TDS dispute they are happy to file it which will take 3 months for resolution. Head of property management with whom we were dealing did not commented on anything we raised while we checked in the property it was not at all cleaned, we have shared all the pictures, emails from check in time, but he was silent on those and just want to deduct deposit. Given the threat of timeframe involved we accepted it but I would recommend anyone to either refrain from this estate agent or atleast get the property cleaned again on check in time, which I am sure they will not even respond. Very frustrating process when they are just interested in deducting the deposit but not doing anything in the property which was the case when we checked in and not sure even landlord would be aware of this deductions and they might just retain that as well as no cleaning was done in our case which was in very bad conditions when we checked in.

Jinesh Β· 18 December 2024 Β· Coopers Residential Uxbridge (1 Vine Street)

1/5

Trustpilot

Deposit deduction at any cost

I am sure this is a common problem in this business because of demand & supply, but my experience with coopers was pathetic. I was dealing with Ruislip branch and when I vacated the property, I hired professional cleaners with paying hefty amount for a bed house, but still the end of tenancy checking gave a bunch of deductions without looking at the inventory report from the tenancy start date, with our spotting the errors they corrected a few but then stick to minor cleaning deficiencies and forced us to either take this deduction or if I want to go to TDS dispute they are happy to file it which will take 3 months for resolution. Head of property management with whom we were dealing did not commented on anything we raised while we checked in the property it was not at all cleaned, we have shared all the pictures, emails from check in time, but he was silent on those and just want to deduct deposit. Given the threat of timeframe involved we accepted it but I would recommend anyone to either refrain from this estate agent or atleast get the property cleaned again on check in time, which I am sure they will not even respond. Very frustrating process when they are just interested in deducting the deposit but not doing anything in the property which was the case when we checked in and not sure even landlord would be aware of this deductions and they might just retain that as well as no cleaning was done in our case which was in very bad conditions when we checked in.

Jinesh Β· 18 December 2024 Β· Coopers Residential West Drayton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2014 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent