Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,449 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Natalie, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie completed the tenancy renewal for my property with professionalism, attention to detail and promptness.
Hi Roy, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleWhy is it always Ben who’s the problem? From what I’ve read in the comments, he comes across as one of the most unprofessional and downright pathetic guys out there. Let me guess, you’re going to pull some BS excuse from your database, say you “can’t find anything,” and sweep this under the rug. But honestly, “Ben Lloyds” seems to be doing nothing more than lining Coopers’ pockets instead of giving a damn about the seller or the buyer. That’s probably why he’s still with you, because as long as he’s closing deals, you couldn’t care less about your customers.
Thank you for your feedback. As expected we have searched our database and cannot trace your name, unfortunately we do experience some fake google reviews, so we would be grateful if you could provide your contact number and address to allow us to respond fully. Alternatively, please contact our Sales Director, Callum directly on 01895 546191 or callum.keane@coopersresidential.co.uk to discuss this as feedback of this nature is something we wish to address.
5/5
GoogleI recently work with Ben Marron from coopers residential for a property purchase. The team made sure the process was smooth from Day 1. It was great to see Ben respond to all queries and address any adhoc requests a FTB would have. Moving forward Coopers would be my go-to choice for any property related requests. Special thanks to Ben Marron.
Hi Abhijith, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI recently work with Ben Marron from coopers residential for a property purchase. The team made sure the process was smooth from Day 1. It was great to see Ben respond to all queries and address any adhoc requests a FTB would have. Moving forward Coopers would be my go-to choice for any property related requests. Special thanks to Ben Marron.
Hi Abhijith, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGregg, Ben and team at coopers Ruislip Manor were communicative efficient and chased where needed. Their support was invaluable when selling the house. I would most certainly recommend them Thank you
Hi Deb, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and his Team at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWould absolutely recommend Coopers. Ben was very helpful and understanding, and ensured that everything kept moving smoothly. Extremely grateful for their help.
Hi Dafne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleQuick and proffesional service. Thank you Katie.
Hi Kate, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent service. Greg was extremely helpful, honest and kept us updated throughout the whole process.
Hi Holly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWould absolutely recommend Coopers. Ben was very helpful and understanding, and ensured that everything kept moving smoothly. Extremely grateful for their help.
Hi Dafne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg was extremely helpful throughout the process - fast acting, always available, and understanding of my individual circumstances. He kept me abreast of the status throughout the process, I never had to chase for an update. Highly recommend
Hi Callum, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRecently sold our house through Coopers with help from Greg and the team. Greg was very helpful and very responsive throughout the whole process. Massive thank you and would highly recommend.
Hi Dan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleSold our house with Coopers and very happy with the result. Ben organised multiple viewings within days of the property going online, helped negotiate a good price and was then very responsive throughout the sale process whenever anything was needed. Would recommend!
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleOUTSTANDING ⭐️⭐️⭐️⭐️⭐️ Extremely happy with how Coopers dealt with my parents house sale. Amber was very professional: updated us regularly and was helpful whenever we needed questions answered. Would highly recommend Coopers if you’re thinking of selling/buying a property 🤩
Hi Kimberly, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleFound a house in Uxbridge and Sophie made the overall process very easy. Quick to respond and always willing to help. Good and reliable agency highly recommend.
Hi Stefan, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Sophie at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent service. Greg was extremely helpful, honest and kept us updated throughout the whole process.
Hi Holly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThanks Greg and Alfie who made the process smooth and quick. Will definI rely on them for all my future real estate ventures Shaun
Hi Shaun, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg was extremely helpful throughout the process - fast acting, always available, and understanding of my individual circumstances. He kept me abreast of the status throughout the process, I never had to chase for an update. Highly recommend
Hi Callum, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRecently sold our house through Coopers with help from Greg and the team. Greg was very helpful and very responsive throughout the whole process. Massive thank you and would highly recommend.
Hi Dan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRecently renewed our contract with Coopers and Katie Kaill was extremely helpful and polite keeping us informed every step of the way Thank you Katie
Hi Jaime, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie was really professional, really knowledgeable and great customer service! Would recommend her and Coopers Ickenham to any of our friends
Hi Lauren, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie has been great with communication in relation to my rental property. Thanks for keeping on top of my renewal as well as reminding and advising me.
Hi K, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie at Coopers has been excellent at getting the tenancy of my leased property renewed. She has been prompt and attentive at resolving questions and issues and gone above and beyond to assist both myself and my tenant.
Hi Steve, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe have just completed a purchase with coopers in Ickenham, and I have to say what a great service. Although we were acting on our behalf, Russell and the team went above and beyond in the negotiations to ensure all parties were satisfied and ensure we overcame every hurdle. They also helped out with access to the house between exchange and completion so the moving day went smoothly. Great team would definitely recommend.
Hi Guvir, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
