Trusted Agent profile
★★★★★
655 reviews across 4 offices and 3 platforms
Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.
534
Reviews on Google
All 4 offices
8
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
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Cluttons's four offices, most reviewed first. Each has its own page.
Cluttons is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had an amazing experience with Laura who helped us throughout the whole purchase process and made sure that everything was done efficiently and in a timely manner. We can’t thank her enough and would definitely recommend her to anyone looking to buy a property.
4/5
GoogleCluttons made selling my property stress free. They were in constant contact and thanks to Laura Banks I knew what was going on all the time. Laura was extremely professional and very helpful . I would highly recommend Cluttons.
5/5
GoogleThankyou to Joe and then to Laura for all their help purchasing our flat. It wasn't an easy ride but this was simply due to the vendor's solicitor. It can't have been easy being stuck in the middle having to deal with such a terrible solicitor but Laura kept her professionalism throughout and helped us to keep our cool in such trying circumstances. Thankyou for your patience Laura, we got there in the end!
5/5
Google10 out of 10 for service from Cluttons! A beautiful portfolio of properties for sale and the service was excellent. Laura Banks dealt with my purchase right through from first viewing to completion and I can’t thank her enough! Laura was incredibly efficient, communicated regularly and kept on top of pushing the whole purchase process along, including dealing with solicitors where appropriate. Thank you Laura. I will be buying through Cluttons again soon!
5/5
GoogleHad a great service using Laura Banks at Cluttons in Wapping. Highly recommend her. She kept the whole sale moving forward at all times especially since the solicitors involved on both sides were totally incompetent. Thanks to Laura and her team at Cluttons.
5/5
GoogleHad a nice experience with Rosy who was very helpful in dealing with repairs and refurbishments. She did a great job. Would recommend!
5/5
GoogleFrom the property viewing to the contract signing, Agent Thomas has always been honest and provided us with a sense of security. We appreciate Joe's company during the sweltering days of measurements without a single complaint. Gemma's friendly handling of complex procedures also put our minds at ease. We are truly grateful to have found properties handled by the fantastic team at Cluttons Chelsea!
5/5
GoogleEasy to work with, Responsive and Friendly. Dealt with Gemma and Michelle.
5/5
GoogleThe contract was signed quickly. Highly recommend Joe, who is friendly and helpful. ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleRosy has been very helpful throughout the rental process!
5/5
GoogleTom did a great job helping me find a flat quickly and easily - highly recommend!
5/5
GoogleWe have just completed a rental renewal of our flat in Chelsea , the service we have received from Michelle Hartshorn has been exemplary, she negotiated for us with our tenant to produce a fair uplift and then provided an excellent recommendation for an electrical contractor who has upgraded our flat to the latest regulatory standard , we are extremely pleased and grateful , keith and debbie rutter
5/5
GoogleThe agency helped me every step of the way during the renting process. Thomas, the agent with whom I talked, was very nice. Thank you
5/5
GoogleI had to deal with Cluttons Chelsea recently, and it was a perfect experience: helpful, professional and responsive! Special thanks for Thomas who was my direct contact.
5/5
GoogleWe had an amazing experience with Thomas Galvin from Cluttons to rent our property in Sloane Square :) We highly recommend Thomas for any rental search.
5/5
GoogleGreat experience overall, the agent (Joe) worked to accommodate my schedule, was responsive. The whole process of renting a flat went fast and smooth, no surprises.
5/5
GoogleI recently had an issue within my flat which my property manager (Rosy) went above and beyond to resolve quickly. She was very attentive and efficient, keeping me informed at all times. Very pleased with the service provided by Cluttons.
5/5
GoogleTom and the entire Cluttons Chelsea team went above and beyond during our flat search. Providing clarity through every detail and assisting from the first showing to signing the tenancy agreement! Great group of people who are a pleasure to work with if you are looking for an agent.
5/5
GoogleTom and Rosy have made our move very smooth. They have been very responsive and helpful, making sure we were informed of each step of the process. We’re really pleased with our new rental and fee that Rosy will be a reliable Property Manager should we have any issues!
5/5
GoogleI had an exceptional experience with Tom at Cluttons Real Estate. His honesty and dedication had made the apartment letting process smooth and stress-free in comparison to other agencies in the area. He was always available to take my calls and his knowledge of the market was impressive. I highly recommend Tom for his outstanding service and would give him a 5-star rating without hesitation.
5/5
GoogleGreat experience viewing and further getting the flat with Aaron. Very professional, punctual and knowledgeable about the property. He’s also helped me and my flat mate with the flat check and documents necessary, and made sure everything goes smoothly!
5/5
GoogleRating only, no written review.
5/5
GoogleAmazing experience with Cluttons. George was so dedicated and professional. Always show up on time , followed up and responded in timely manner . Great interpersonal skills and smile , which made the process much nicer . Thank you . Highly recommend
5/5
GoogleAlex Chapalain was very helpful and responsive to emails and calls, very organised person to help my purchase of a property in Rotherhithe. Always staying on top of the progress and pull both seller and my side to move things forward. And always show up to reviewings on time. Also great communication and team work between him and George to cover each other in the event of one absences.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (36 Horselydown Lane) has the most, with 317 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 248.
The four Cluttons offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.
