Trusted Agent profile

Cluttons estate agents in London and Tower Hamlets

4.6

★★★★★ Excellent

655 reviews across 4 offices and 3 platforms

Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

534

Reviews on Google

All 4 offices

Facebook logo

2.5 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

113

Reviews on Trustpilot

Business-wide

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Our offices

Cluttons's four offices, most reviewed first. Each has its own page.

Awards

Industry awards

Cluttons is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Latest reviews from every Cluttons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

In a difficult market for sellers you couldn't turn to a better advisor than Cluttons and more specifically George Barker. Realistic and professional advice given in a friendly and constructive way. I would strongly recommend a chat if you are thinking of selling or buying.

Richard · 15 December 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

We have just moved from Melbourne to London and would like to say a massive thanks to Brooke for making the job of finding a place to live as stress free as possible. We first looked at the place after arriving on Monday and moved in on the Saturday, this was only possible because of Brooke’s can do attitude and willingness to guide us step by step through the process of renting in a foreign country. Would highly recommend Clutton’s.

Shannon · 15 December 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

I used Cluttons to buy a flat in the London Bridge area in 2022. Alexandre Chapalain was very prompt in responding to queries and organising viewings, and allowed me as much time in the flat as I needed before putting in an offer. Throughout the process, even though he wasn't acting for us, he was very responsive whenever there were the inevitable delays and helped to resolve any miscommunications quickly and effectively. As a result the buying process ran smoothly with a minimum of stress. I would recommend him.

Pranav · 11 December 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

Olivia Mackay and Hannah Wootton were fantastic throughout.

Jack · 27 November 2023 · Cluttons Wapping

5/5

Google

Brilliant work by Laura & the Wapping team in getting our sale over the line in extremely difficult market conditions.

Peter · 27 November 2023 · Cluttons Wapping

5/5

Google

As new-comers to London it was a good luck to start apartment search with Cluttons. Special thanks to Tianne! Gemma also supported us throughout the process and made it as transparent and smooth as possible. Highly recommended. Thanks Tianne and the team!

Karyna · 18 November 2023 · Cluttons London (23 Albion Street)

5/5

Google

Was supported by Alex Pollock with the application process. Went smoothly and we love the flat!

Hugh · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

Falon was very helpful in getting us a flat in the location we really wanted, we would definitely work with her again!

Jamie · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

Cluttons have provided an efficient service, dealing with any issues raised promptly. In particular, Fallon Nicholls has gone above and beyond to provide us with the information and resource required.

Max · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

Very happy with Cluttons. The team including Chris, Alex and Falon did a great job across the process and rented out my property very smoothly.

David · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

We were very happy with the work performed on our behalf by George and Alexandre to sell our apartment in a challenging sales environment. Cluttons are well positioned and experienced enough located in Shad Thames to undertake such a task.

Monte · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

We recently sold a flat in Shad Thames and were very impressed with the effort George and the sales team put in to make this happen. The feedback following a viewing was always prompt and helpful. Cluttons were a joy to work with so I would recommend them.

Phil · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

George Barker at Cluttons Tower Bridge handled our recent property sale flawlessly. He recommended a purchaser on day one who accepted the asking price and then he stepped in whenever necessary to aid the legal processes until completion was satisfactorily concluded. Thank you George for your cheerful, professional help and encouragement throughout.

Kathleen · 15 November 2023 · Cluttons London (36 Horselydown Lane)

5/5

Google

We worked with Cluttons Tower Bridge office to buy our first flat. George Barker and the team have been really professionals, always responsive and available when needed for visits and clarifications with sellers. George has facilitated the solicitor process and followed closely all the steps. Thank you very much! Ray and Marie

Ray · 15 November 2023 · Cluttons London (36 Horselydown Lane)

4/5

Google

Agreed Good service supplied and gratefully received 5 star

Frances · 23 October 2023 · Cluttons Wapping

5/5

Google

Olivia, Hannah, and Ben from the Wapping office were efficient and pleasant to work with!

Eu · 23 October 2023 · Cluttons Wapping

5/5

Google

I found Laura and the team to be responsive and supportive which was much appreciated during the sales process. A cut above the rest!

Cold · 23 October 2023 · Cluttons Wapping

5/5

Google

Proactive, responsive, polite and very helpful staff in Cluttons Wapping office. Really happy with the service and highly recommend them.

Mr · 23 October 2023 · Cluttons Wapping

5/5

Google

Thank you Laura for getting our sale over the line and keeping us informed along the way. We commend you on your negotiating skills in holding things together and steering all parties to a successful conclusion. You are an asset Cluttons need to hold on to.

Claire · 23 October 2023 · Cluttons Wapping

1/5

Google

I wish there was a zero star option. 7 weeks after I moved our I still don’t have our rent deposit repaid. Total shambles of an organisation. Stay clear. This is the second time this has happened with the WAPPING location. What a shame.

Huw · 23 October 2023 · Cluttons Wapping

Agent replied · 22 October 2024

We are disappointed to receive your feedback. We can confirm that Cluttons complied with all legal and regulatory requirements in respect of this tenancy, however should you wish to contact us directly at cs@cluttons.com then we would be delighted to assist you.

5/5

Google

Big thanks to Hannah and Ben for their support securing my new flat and putting up with lots of questions. Cluttons have been v helpful.

Hope · 23 October 2023 · Cluttons Wapping

5/5

Google

Thanks to Hannah Wooton for excellent service, timely and helpful communication and support; it is a pleasure to work with Hannah and Cluttons, who provide exemplary and long-standing support.

Karl · 23 October 2023 · Cluttons Wapping

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Cluttons

Which Cluttons office has the most reviews?

London (36 Horselydown Lane) has the most, with 317 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 248.

Where are the Cluttons offices?

The four Cluttons offices, by town:

Has Cluttons won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

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