Trusted Agent profile · Surrey and West Sussex
★★★★★
1,525 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,525 reviews on three platforms, rated 4.3 out of 5 overall.
1,514
Reviews on Google
All 6 offices
10
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
All 6 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Choices's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCurtis could not have tried harder. He was always friendly but very professional. Other members of the team were also helpful.
Hi Trisha, thank you for your review and kind words! Curtis and the team will be thrilled with the positive feedback. Wishing you all the best in your new home.
4/5
GoogleAfter recently selling my house during a very difficult personal time, I wanted to say how kind and thoughtful Curtis and his team were. Curtis especially, went above and beyond his role to be supportive. He responded, and reacted to any queries speedily. I was very pleased that I chose to use Choices.
Thank you for your review Jackie. That’s much appreciated, I hope you will be very happy in your new home and your new chapter. Wishing you all the best from Curtis and the team at Choices.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent advice from Curtis
Thank you for your review Cristian. Pleasure to meet you and pleased to have been able to help.
5/5
GoogleVery nice info given by Curtis .many thanks fir help
Thank you for your review Amer, lovely to meet you.
5/5
GoogleSimply superb and excellent service and a great experience with Alfie Harris at Choices
Thank you for your review! Alfie will be very happy to hear you were happy with the service provided.
5/5
GoogleExcellent service, helped me out when nobody else would.
Thank you for your review Ross!
5/5
GoogleA great service good viewing knew the property.
Thank you for your review Paul. Much appreciated!
5/5
GoogleRating only, no written review.
1/5
GoogleI went for shopping many times but when I asked for electric matiral they always said they don't have this item , they not do this Sso they have only there name choice but you don't have any Choice
5/5
GoogleVery happy with the staff especially Sam very helpful
Thank you
5/5
GoogleAmy is very helpful. She responds to all emails and also looks into the complains and tries to resolve issues in time.
Thank you for your positive review about Amy, we will pass this on to her. Kind regards CHOICES
5/5
GoogleVicky Hall has been the most enormous help to me as a landlord - sorted all my long term concerns which I had failed to address since pre-Covid and got me fully sorted out and up and running as I should be in 2023. I am most grateful to her for her time, patience and perseverance.
Thank you for your positive review. We will let Vicky know. Kind regards CHOICES
5/5
GoogleAbsolutely great effort and service from Miss Charelle Treurnich who went out of her working hours on a Saturday to arrange an engineer for us… fantastic service by her…
Thank you for your positive review regarding Charelle, this will be passed onto her. Kind regards CHOICES
5/5
GoogleGood communication and prompt services from Vicky Hall (Senior Portfolio Manager )
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleBeth has been very helpful. Breath of fresh air. Thank you Beth
Thank you for your positive review regarding Beth, this will be passed onto her. Kind regards CHOICES
5/5
GoogleBeth was really helpful and understanding, she sorted out our issues, and addressed them professionally and very quickly, so handled our moving out process extremely well.
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleWas an amazing experience from start to end the staff were just awesome Lucy Ashley and kunal deserve a 10 star rating would recommend to anyone also a big thanks to Lucy for her brilliant and incredibly amazing level of service also Amy Francis was incredibly outstanding
Thank you
5/5
GoogleBeth was really helpful and responded quickly with any information needed.
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleI have worked with Choices for a number of years and have found them to be professional and efficient at all times. I’ve found Charelle easy to deal with and look forward to working with her going forwards.
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleBeth handled my query and concerns quickly and efficiently to resolve the issues with tenants. Thank you 👍 …
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleBeen using choices for years really good service from all the staff I deal with, Amy my account manager is really professional and always get back to my messages and questions and keep me totally informed of what is happening with my property.
Thank you for your positive review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleMy apartment in Croydon has been fully managed by Choices and they have provided with excellent service. Especially Daniel Thornton from Choices has provided me with excellent personal services
Thank you for your positive review. Kind regards CHOICES
5/5
GoogleSo helpful! Everyone at Choices was kind, patient, and efficient. They answered my (numerous) questions as a first-time buyer, helped chase solicitors where / when needed, and were always super prompt to reply. Thank you so much for all your hard work!
Hi Agathe, Thank you for your kind review, I’m glad you’re all settled in to your new home. Take care
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 314.
The six Choices offices, by town:
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
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