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Century 21 estate agents in Ilford, London, Maidstone and 3 more

4.5

★★★★★ Excellent

1,078 reviews across 11 offices and 3 platforms

www.century21uk.com

Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,078 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

988

Reviews on Google

All 11 offices

Facebook logo

4.5 / 5

52

Reviews on Facebook

All 11 offices

The Trusted Agent logo

5.0 / 5

38

Reviews on The Trusted Agent

All 11 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Century 21's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Century 21 office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We rented from Century 21 for 20 months before buying our own home. They were great the whole way through & responded to any issues quickly & efficiently. We received our deposit back in full. The whole team is polite, friendly & helpful, we'd recommend them to anyone.

Jane · 28 July 2019 · Century 21 Maidstone

Agent replied

Dear Jane, Thank you very much for your kind review. We take customer service very seriously and we love to hear that we have done well. I am glad your experience with us was a positive one and please continue to recommend us. Thank you Jon Cook Branch Manager

5/5

Google

I have to say, I am extremely sceptical of Letting Agents as I have had very mixed experience in the past, however, Century21 Maidstone have been very good. I recieved contracts in good time before I moved in, the staff were friendly and polite. When my tenancy ended, I received my deposit back in good time, and only a small and I think fairly reasonable amount was deducted. Other issues were ironed out within a reasonable timeframe. I have been pleasantly suprised. Well done.

Matt · 28 July 2019 · Century 21 Maidstone

5/5

Google

Hi, this has been the second property let by Century 21 within five years and we have very pleased not only with the properties which we have rented which have been immaculate but we have been very pleased about the services provided by Century 21. The Maidstone letting agents are welcoming, professional, with expertise, have never encountered any difficulties with deposit / rent or anything similar. The current property is fabulous and suitable for all my family needs. Friendly and professional services provided, they are extremly prompt in dealing with any issues related with the property if these were to occur, we would recommend Century 21 to anyone who is seriously interested in renting. Thank you Century 21 Maidstone

Andrei · 28 July 2019 · Century 21 Maidstone

Agent replied

Dear Andrei, Thank you very much for your kind review, we take customer service very seriously and just like anyone else we like to hear when we have done well. I am so glad that you are happy in your current home and hope you remain so. We are always here to help. Thank You Jon Cook Branch Manager

1/5

Google

Friendly staff but they never get back to you. I chased them about a property i was interested in renting for 3-4 weeks by calling and going into the office. Was promised a call as soon as the information was obtained, but they never did get back to me. Shame as they had some lovely properties but didn't make me feel valued as a customer.

Megan · 28 July 2019 · Century 21 Maidstone

5/5

Google

We have been renting out our property for 18 months now and have found everyone at Century 21 to be professional and helpful. If there are any problems with the property they let us know immediately and arrange quotes/maintenance without problems. Our tenants have been very good and we are very satisfied with the service we receive.

D · 28 July 2019 · Century 21 Maidstone

Agent replied

Dear D Walker, Thank you for your kind review, I am very pleased that your experience with us has been so positive. Please feel free to contact me should you need anything and we will all endeavor to continue giving you the service you deserve. Thank You Jon Cook Branch Manager

5/5

Google

What great service. Peter and his colleagues at Century 21 really pulled out all the stops. Having sold our house really quickly everything seemed to grind to a halt. As these things do! However Peter kept on plugging away at the loose ends at the top and bottom of our chain. Then suddenly we were off! Fantastic and very professional service, he was even there on our moving day. Taking meter readings for us and the new owners. He even dealt with passing over the keys so we could get away to our new home. Really brilliant service. Thank you Peter. Shirley & Michael.

Michael · 28 July 2019 · Century 21 Maidstone

5/5

Google

Came into the office with a vague idea of the type of property i was looking for. Katie was able to find me an array of properties that where both in my price range and suited my needs. I have now found my new home! Highly recommended.

Abi · 28 July 2019 · Century 21 Maidstone

1/5

Google

Communication with agents zero star would say less than that Communication with landlord 5 stars

Milan · 28 July 2019 · Century 21 Maidstone

1/5

Google

I tried putting in an offer for a property and left 3 messages explicitly saying I wanted to offer on a property however no one had the courtesy to call me back or could handle processing the offer - it appears it can only go through one person at the branch who always appears to be out on viewings...

Ian · 28 July 2019 · Century 21 Maidstone

5/5

Google

After much difficulty during which Century 21 fully supported me my flat was finally sold. The quality was in the buyers that they introduced consistently over a long period of time. Peter Lott is a very helpful likeable individual with whom i will be more than happy to do business with in the future and recommend to others.

David · 28 July 2019 · Century 21 Maidstone

5/5

Google

Following the demise of my mother in November 2017 her property passed to me in her will. The property was in Maidstone, Kent and I live in Basildon, Essex so I required the services of a local estate agents in the Maidstone area to deal will advertising the property, arranging and dealing with viewings and hopefully the completion of the sale. I chose Century21 at Maidstone as they dealt with the purchase of the property next door some 3/4 years previously. I asked for the same representative Mr Peter Lott to act in this matter. At the initial meetings with Mr Lott every eventuality and conditions were explained to me in a clear, precise and professional manner. which was comforting as the last time I sold a property was 40 years ago and things have changed quite a bit. I knew exactly what the fees were from the onset and the property was on the websites within 24 hours which was impressive. The portfolio of photos was excellent as well. I was kept up to date on every occasion of viewings and the results of them which was important as I was not local. I was also impressed by the fact if I e-mailed or phoned Mr Lott he replied the same day with an answer or update to my query. My mothers house is now sold and all matters have been concluded. If I intend to buy or sell a house in the next 40 years I would use Century21 in the first instance.

Tony · 28 July 2019 · Century 21 Maidstone

5/5

Google

Peter was amazing and helped me to sell my flat very quickly. I put it on the market in August and completed 1st week in November. If there was any issues he would call me and keep me updated. Very polite and professional and made what is usually a very stressful time very pleasant for me. Thank you so much Peter x

Leanne · 28 July 2019 · Century 21 Maidstone

5/5

Google

I have my rent with Century21 for about 7 years and I am absolutely amazed with their service . They are very helpful every time I have had to report a repair of fault. The Century21 team are spot on and prompt to answering all my concerns and calls over these years. Keep up the great work doing a amazing job!

Mrs · 28 July 2019 · Century 21 Maidstone

Agent replied

Hi Leda, Thank you very much for your positive feedback. We love to hear that we have done a good job and always try to do the best by both our tenants and landlords.

3/5

Google

First time with this estate agents and if it wernt for Katie Harris and Louis I would of been writing a bad review! They are by far the best too in the office! Katie from the starts has been amazing and has dealt with everything in the best way she could of and has really bent over backwards for myself, if you want to rent a property just ask for Katie or Louis they will help you out and direct you in the right way and do there very best for you! Very polite and professional at there job and personally think they should be in a higher job role! So thanks to them this company are getting a good review even tho my landlord was a nightmare from hell but that’s not the estate agents fault hence the good review!

Ben · 28 July 2019 · Century 21 Maidstone

1/5

Google

(Translated by Google) We will never rent a house with them again. Those in the office are totally uninformed. The most serious thing is that due to the lack of a clause in the rental contract, now they want to make me pay for months that …

María · 8 July 2019 · Century 21 Maidstone

5/5

Google

As a landlady, I would highly recommend the services of Century 21 at Leytonstone - in particular of Nasir, the gentleman who has been dealing with my property. I had a diabolical experience with my previous agent and upon contacting Nasir, he has been incredibly professional, knowledgeable, efficient with communication and above all trustworthy to manage my property. Nasir has gone above and beyond and I couldn't thank him and his team enough for the excellent work they do!

For · 8 July 2019 · Century 21 London (30 Church Lane)

5/5

The Trusted Agent

made the horrible task of moving house relatively seamless

made the horrible task of moving house relatively seamless from offer to approval (ie referencing, etc) was less than 48 hours

Damian · 4 July 2019 · Dolce Vita Luxury Real Estate

5/5

Google

As a landlady, I would highly recommend the services of Century 21 at Leytonstone - in particular of Nasir, the gentleman who has been dealing with my property. I had a diabolical experience with my previous agent and upon contacting Nasir, he has been incredibly professional, knowledgeable, efficient with communication and above all trustworthy to manage my property. Nasir has gone above and beyond and I couldn't thank him and his team enough for the excellent work they do!

H · 1 July 2019 · Century 21 London (30 Church Lane)

5/5

Google

We are very pleased with the service provided by Century 21 in Barking. They are always friendly, flexible, accommodating and professional. They have extensive knowledge of the local area. They look after both landlords and tenants very well. Sometimes it's hard in the middle, but they go the extra mile to ensure everybody is happy. I would recommend using Century 21.

Gary · 24 June 2019 · Century 21 London (116 Boundary Road)

Agent replied

Thanks its been a pleasure working for you.

5/5

Facebook

Real Estate consultant, 62 years old, married and with two children of 32 and 39 years, respectively. The taste for management, but mainly by the interaction with people and the taste of being able to help develop the potentialities of others, led me to perform functions in the areas of human resources and finance and, at the same time, develop activities Business in the areas of consulting and accounting. In addition to all these activities I exercised municipal functions during two mandates as vowel and substitute of the President having under my responsibility the Treasury, human resources and housing. Being collected as ENI to perform activity in the insurance area, I embraced the project of CENTURY 21, which allowed me to achieve personal fulfillment and contact with people. I have guided all my personal and professional life, based on ethics, professionalism, competence, responsibility and, still, in the individual respect of people. These were the values I found as a motto in the 21st CENTURY (Alvaliving). People, people,

António · 10 June 2019 · Century 21 Maidstone

5/5

Google

Jeremy was prompt and obliging and handled a rather difficult transaction very well.

Helen · 3 June 2019 · Dolce Vita Luxury Real Estate

Agent replied

Thank you Helen. Much appreciated. -HD

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Century 21

Which Century 21 office has the most reviews?

Ilford (551 Green Lane) has the most, with 330 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 184.

Where are the Century 21 offices?

The 11 Century 21 offices, by town:

What do sellers say about Century 21?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."

What do landlords say about Century 21?

8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."

What do tenants say about Century 21?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."

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