Trusted Agent profile
★★★★★
1,245 reviews across 6 offices and 3 platforms
Castles Estate Agency has six offices, all in London. Together they have 1,245 reviews on three platforms, rated 4.8 out of 5 overall.
1,240
Reviews on Google
All 6 offices
4
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Castles Estate Agency's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Castles Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have no hesitation in 100% recommending Abraham and his team at Castles Crouch End. In a very difficult market, Abraham found us a buyer within weeks and found us our perfect home almost immediately on us explaining our requirements. Abraham was always on hand and communication was fantastic throughout the process. The Castles team really know their market and unlike other local agents who make false promises, Abraham and his team really deliver.
5/5
GoogleCastles were excellent throughout the whole process and Sandro was fantastic. The team was very responsive and efficient. The transaction occurred over the Christmas period yet was still seamless. Very transparent and secured a great deal. Would highly recommend.
5/5
GoogleAbraham and the team at Castles Crouch end have offered an amazing service that was both personal and supportive. In a very challenging market they found a buyer in very short space of time and the whole process was executed with ease and no stress. I highly recommend Castles!!
5/5
GoogleLocal area knowledge second-to-none, friendly, professional and patient. They helped us find the property we wanted rather than flooding us with properties we didn't. Would highly recommend.
5/5
GoogleI have known Sandro and the team at Castles for over fifteen years, during which time they sucessfully negotiated purchases for friends of mine, so they were the go-to choice when it came to putting my own flat for sale. To my amazement Sandro managed to secure an offer from the first viewer in what is widely considered a stagnant market, thanks to his perfect understanding of the area and his skill at matching potential buyer to property. Despite the chain having run into difficulty over legal technicalities, the sale was completed with no drop in price in just over four months - I would have no hesitation in recommending Castles if you are thinking of selling in Crouch End.
5/5
GoogleA brilliant experience buying my first flat with Castles Crouch End. Sandro guided me through every stage with care and professionalism, from first viewing to getting the keys, and nothing was too much trouble. An absolute pleasure and would highly recommend.
5/5
GoogleFrom the moment I met Colin for a valuation to then meeting Abraham I felt that the Castles team were frank in their approach to my sale and instantly created a level of trust through a friendly, honest, professional and knowledgable process. I would thoroughly recommend Castles to anyone buying or selling in Crouch End due to the fact that Abraham and his team have a level of knowledge of the property market in Crouch End and the surrounding area that is second to none.
5/5
GoogleExcellent service from Castles for the sale of our flat. It was a slow old process to find a buyer in this stagnant market involving a change of estate agents to Castles. Colin who led the sale was excellent. It was so important in this market to have experienced estate agents who knew how to match our flat with the right buyer. They are NOT typical estate agents who give the profession a bad reputation. Colin and Abraham ensured that once a buyer had been secured the sale went through to completion despite a slow process, gauging the right tone to use at the different stages to get the job done. They were on hand at all times to make it as stress free as possible. Thank you. Would highly recommend.
5/5
GoogleA very good thorough service provided from start to finish. I have known Abraham for many years and was delighted to deal with him again. Very well informed hard working and good at getting stuff done. highly recommended. If I do sell in future in crouch end it will 100% be through Castles.
5/5
GoogleCannot recommend highly enough. Abraham and team were friendly accommodating and honest. They found us the perfect house and gave great advice. Definitely the best Estate agent in Crouch End for buying or selling and Abraham's knowledge of property in the area is second to none, he's definitely the one to go to.
5/5
GoogleWe received really top quality service from Abraham and the team at Castles throughout our recent property search. Abraham’s local knowledge is second to none and he managed on several occasions to find us brilliant properties both on and off-market. He clearly understood what we were looking for and tailored his search accordingly which saved us lots of time and in the end resulted in a great purchase which we are in the process of completing on. He is discreet, professional and patient, maintaining a calm disposition at all times. Also has an impeccable understanding of conveyancing matters which was greatly welcomed during the process. We highly recommend that you contact Abraham and his team for your move.
5/5
GoogleI was so impressed with the professionalism of the agents at Castles in Crouch End. Always punctual, always friendly, to-the-point, honest. They also were patient when we needed them to be, and understanding. Secured me the flat of my dreams - I trusted them from the get-go and they did not let me down. Thank you!
5/5
GoogleSelling a property can be a daunting prospect but Abraham and the guys at Castles made it so much easier. He gave us realistic advice on the selling price and timescales based upon extensive knowledge of the local area. He was never pushy and was always available to deal with any queries. He also provided a subsequent rental property which was required. I would recommend to anyone selling a property in the area to speak to Castles in the first instance.
5/5
GoogleA big THANK YOU to Castles, Crouch End for handling my sale and purchase in a very efficient way, taking a lot of stress away from me. A special thank you to Abraham and Sandro, my new best friends! They were both great and really helpful with my never ending queries and questions - I think I would have given up if it weren't for you guys! xxx
5/5
GoogleEveryone at Castles Crouch End form a highly efficient and professional team, with strong negotiating and people skills. Abraham and Sandro helped us at every stage with our decision making and did so with warmth and humour. They organised a very quick and smooth sale. We highly recommend them.
5/5
GoogleI had a fantastic experience selling my flat through Castles. I had four initial valuations and I was won over by the higher estimate and the personal warmth of Sandro, our agent. The communication and help provided by Sandro and Castles from there on in was excellent. We achieved a higher sale price than the other agent's valuations (one by £35,000!) and faster than I had expected. I strongly recommend.
5/5
GoogleThe service provided was excellent. Castles were professional and honest throughout the whole process. Stuart Gray is a top man and a legend!
5/5
GoogleI couldn't recommend Castles more highly. In a industry so renowned for untrustworthy characters, Castles proved themselves to buck the trend. Josh Newton was an absolute superstar when I was searching for my property. He was proactive, helpful and informative. Josh showed that he really knew and understood what I was looking for, and in the end found me my perfect property. Josh and David were both fantastic throughout the buying process. They were available at all times, they drove the matter to completion and they kept me informed at all stages. A big thanks to the team, who I highly recommend.
5/5
GoogleThe Castles team I worked with closely (Josh and David) and the contractors and third parties they recommended were all absolutely excellent. Buying property is almost always a stressful process but they did their utmost to make sure things ran smoothly and were never the cause of any issues and never contributed to that stress. They are constantly professional and attentive and kept me well informed throughout the process, they helped me through the entire process and beyond and I would thoroughly endorse their services to anyone who may need them, and I wouldn't hesitate to re-use them in the future.
5/5
Google16 years ago I bought my home in Sirdar Road with Castles, Turnpike Lane - Panos, Maria and Steve were fantastic! I had the best experience then, as even the easiest purchase is a stressful process. Over the years I kept in touch with …
5/5
GoogleRating only, no written review.
5/5
GoogleCastles were extremely helpful through a complicated house purchase. Highly recommend.
Dear Hugo and Megan, Complications come 'part and parcel' with the job I'm afraid, but then again … More
5/5
GoogleIf you need to sell or buy a place these are the people to go with
4/5
GoogleCastles where not pushy but straight down the line, clear and pleasant. Through them we found our first home and we couldn't be happier with it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (438 Hertford Road) has the most, with 294 reviews rated 4.6 out of 5, followed by London (12 Topsfield Parade Crouch End) with 286.
The six Castles Estate Agency offices, by town:
Yes. In The Trusted Agent 2026 awards: Castles Estate Agency, London won Trusted Agent.
