4/5
GoogleVery efficient and effective. They had a clear sales strategy which resulted in a sale above asking price. Communicated well and guided us through a sale forced by a family death. Thanks to all at castles.
Trusted Agent profile
Castles Estate Agency reviews in London
★★★★★
1,245 reviews across 6 offices and 3 platforms
Castles Estate Agency has six offices, all in London. Together they have 1,245 reviews on three platforms, rated 4.8 out of 5 overall.
1,240
Reviews on Google
All 6 offices
4
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Castles Estate Agency's six offices, most reviewed first. Each has its own page.
- Castles Estate Agency London (438 Hertford Road)438 Hertford Road, N9 8AB294 reviews · 291 on Google (4.6)4 in the last 90 days
- Castles Estate Agency London (12 Topsfield Parade Crouch End)12 Topsfield Parade Crouch End, N8 8PR286 reviews · 284 on Google (5.0)10 in the last 90 days
- Castles Estate Agency London (44 Lower Clapton Road Hackney)44 Lower Clapton Road Hackney, E5 0RN280 reviews · 276 on Google (4.9)6 in the last 90 days
- Castles Estate Agency London (78 Green Lanes Palmers Green)78 Green Lanes Palmers Green, N13 6BE198 reviews · 196 on Google (4.7)4 in the last 90 days
- Castles Estate Agency London (44/46 West Green Road)44/46 West Green Road, N15 5NR155 reviews · 153 on Google (4.7)1 in the last 90 days
- Castles Estate Agency London (5 Turnpike Lane)5 Turnpike Lane, N8 0EP45 reviews · 41 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Castles Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Castles Estate Agency office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleOutstanding service !! Made us feel comfortable and secure. Would recommend Castles every time. Especially Enzo Soylu - Amazing customer service from him !!!
5/5
GoogleI was extremely please with the service that Lorenzo provided. He was very efficient, and understood exactly what I needed. He was extremely professional and friendly, and managed to ensure I had the keys to the property 4 days after my offer was accepted. He also arranged for all the bills to be moved over, and for the carpets to be cleaned, A very very good service all round. Would highly recommend him.
5/5
GoogleI recently rented a property from Castles with friends. We were extremely pleased with the service provided by Craig Tiller of the Lettings department. He helped us every step of the way. Very professional and supportive.
5/5
GoogleI am very pleased with Castles, especially Lorenzo. I have just rented out a place and he was very professional and efficient, and managed to sort everything out very smoothly. Very good service all round. Would highly recommend him.
5/5
GoogleI’m finding it difficult to write this review, clumsily typing with one hand while the other tightly grips the keys to our new (dream) rental. This predicament is all down to the lovely Craig and Josh at Castles. My past experience as a tenant has taught me to view letting agents with a combination of suspicion, exasperation and a simmering loathing, so it was almost startling to encounter these two kind, friendly, thoroughly decent guys. If our experience so far is anything to go by I’m sure our tenancy will be a very pleasant one indeed. I’ve told them they are welcome to come and cartwheel with us around our home anytime they like.
5/5
GoogleNancy from Castles Edmonton branch was very helpful! She was quick and efficient in solving my problem. I would definitely recommend this Estate Agents.
5/5
GoogleI had a smooth and wonderful experience with Castles Estate Agents. From start to finish my partner and I were guided and kept abreast of the entire process. The customer service was simply exceptional. They really went beyond the call of duty for us to secure the property. This is the go to Estate Agents for all your property needs. The final word in the business. I'm so grateful to them.
5/5
GoogleCastles were great at being on top of looking for suitable properties as well as checking up how we felt about the seen properties. The process to securing our first home together was made very smooth and efficient as well as a great warm and welcome from Craig. Would definitely recommend!
5/5
GoogleI recently rented a flat with Castles and from the first connection to last check out meeting, the conduct was professional, friendly, fair and respectful. I always received prompt replies to my little and bigger concerns and all were taken care immediately. This is an agency i would want to rent or buy again in future! Special thanks to Alex for making the renting and check out smooth and Castles maintenance team for making it easy to live for 2 years in my chosen flat. Keep up with that culture and value at Castles, wish more agencies were like that!
5/5
GoogleI would like to thank Stuart for his outstanding level of service. 5 stars are simply not enough, he has been a delight to deal with! Very knowledgeable, provided me with updates along the way and guided me throughout which lead to an incredible completion of 4 weeks from start to finish! Thank you again Stuart, you diamond :)
5/5
GoogleCraig was great during our process of finding a new flat and moving in, he made everything very straightforward and couldn't have been more helpful. We had a tight deadline and he was super flexible in helping us meet it. Would definitely recommend!
5/5
GoogleI would have no hesitation in recommending Alex at Castles Edmonton. He was very professional and efficient and found me a nice family to rent my property within a couple of weeks, achieving the rent I was hoping for.
5/5
GoogleThey're the best. Sylvain
5/5
GoogleA totally excellent, professional and impressive service from Abraham and his experienced team. We were selling at a difficult time, with the market depressed by Brexit, but the advice that we received was spot-on, and we achieved our sale at a good price, just when we needed it. No crazy promises over unachievable prices, no pressure, no panics. Highly recommended!
5/5
GoogleWe recently sold our house with Castles and would highly recommend Abraham (and team) in Crouch End. The whole process was handled professionally and with great care, and Abraham was a pleasure to deal with throughout. We felt that the Castles team stood out against the pack of agents for their knowledge of the local market, their integrity, and their ability to attract the right kind of serious buyers.
5/5
GoogleThe team at Castles Crouch End, especially Abraham Rawat, went above and beyond to help us complete the grueling conveyance process and ensure our house purchase went through successfully. Abraham worked around the clock and remained kind and patient, despite all the chaos and madness. We couldn't have it without him and highly recommend Abraham and the team at Castles Crouch End to anyone looking for a property in north London!
5/5
GoogleAbraham supported us to sell our home in Crouch End, and our experience, from first meeting through to completion re-wrote our perception of estate agency. Abraham was knowledgeable, supportive, honest, straightforward to work with, expert at his profession, and went beyond the call of duty. Having used another agent before Abraham, we had a direct comparison, and there is no comparison. We wouldn't use any other agent in Crouch End and would recommend Abraham to anyone looking to buy or sell in the area.
5/5
GoogleAbraham at Castles is THE person to deal with if you want to buy or sell a house in Crouch End - particularly at the higher price range. Nothing is too much trouble and he and his team make everything run smoothly throughout the process. Having just bought and sold a property both through Castles, I am very happy to give them the highest rating and recommend them to anyone.
5/5
GoogleI've just sold my house through Castles and I can't praise Abraham highly enough (the other guys are great too). I remember Abraham saying that getting a buyer is the easy thing, what matters is seeing the sale through to exchange, which he promised to do. That has certainly been true in my case, through what proved to be a fairly lengthy hard slog. Abraham was true to his word and was amazing throughout. He's a great communicator (always accessible and responsive, even out of office hours), a pleasure to deal with and - as other reviews have said - went the extra mile, doing a lot of the conveyancing work himself. What else can I add? Except that I can honestly say he's brilliant and I would highly recommend him! I would nominate him for Estate Agent of the Year if I could. We love you Abraham!
5/5
GoogleWe were so lucky to find Abraham (Castles Estate Agents). He could not have been more helpful, knowledgeable and informative. He did everything to make sure that things went smoothly, despite a rather complicated property, and was full of local advice. Highly recommended!
5/5
GoogleI have used Castles Estate Agents for a number of years and for a couple of house purchases and sales. Over recent years Castles have taken on some of the best housing stock in the neighbourhood to sell. After my research I found that all the properties they have all get sold quickly and for the maximum price possible too. This is largely down to the skill, expertise and experience of everyone in their professional and friendly office but in particular because of Abraham. From the outset Abraham takes the time to personally do the viewings, he keeps both vendors and sellers regularly informed to enable the process to be as smooth and pain-free as possible. He is charming and incredibly professional and nothing is too much trouble for him. He has a fantastic reputation locally and always goes the extra mile. I will always use Abraham and Castles and will continue to highly recommend him to anyone selling in the neighbourhood. He does an amazing job and turns the usual stress of buying and selling into an enjoyable process.
5/5
GoogleWe have been delighted with the experience of selling our house through Castles Estate Agents. Abraham and Sandro have been professional and knowledgeable throughout the process which at times was challenging. I would highly recommend using Castles if you are buying or selling a property within Crouch End or neighbouring areas.
5/5
GoogleI have been doing business with Castles for 8 years now. Having previously bought three properties through them, they have just sold one for me and achieved a great price in a tough market. Sandro, Abraham and Colin are experts in their field and offer exceptional service. Highly recommended 6*!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Castles Estate Agency
Which Castles Estate Agency office has the most reviews?
London (438 Hertford Road) has the most, with 294 reviews rated 4.6 out of 5, followed by London (12 Topsfield Parade Crouch End) with 286.
Where are the Castles Estate Agency offices?
The six Castles Estate Agency offices, by town:
- London (12 Topsfield Parade Crouch End): 12 Topsfield Parade Crouch End, London, N8 8PR
- London (438 Hertford Road): 438 Hertford Road, London, N9 8AB
- London (44 Lower Clapton Road Hackney): 44 Lower Clapton Road Hackney, London, E5 0RN
- London (44/46 West Green Road): 44/46 West Green Road, London, N15 5NR
- London (5 Turnpike Lane): 5 Turnpike Lane, London, N8 0EP
- London (78 Green Lanes Palmers Green): 78 Green Lanes Palmers Green, London, N13 6BE
Has Castles Estate Agency won any awards?
Yes. In The Trusted Agent 2026 awards: Castles Estate Agency, London won Trusted Agent.
