Castles Estate Agency in London

★★★★★ 1/5

Google

Rude, argumentative and poor customer service. You should accept your mistakes, apologise and move on.NegativeResponsiveness, Professionalism

M · 22 June 2022 · Castles Estate Agency London (78 Green Lanes Palmers Green)

★★★★★ 5/5

Google

Very professional and helpful service! Just moved into my dream flat thanks to these guys. Jay is very experienced and knowledgeable and was very helpful in giving me advice when showing me the property, and James was very responsive and helpful throughout the purchasing process to help make sure we completed in time. I would highly recommend!PositiveResponsiveness, Quality, Professionalism

Guven · 22 June 2022 · Castles Estate Agency London (78 Green Lanes Palmers Green)

★★★★★ 5/5

Google

Selling our house through Castles couldn't have been easier. We got exactly the price we wanted and Abraham was excellent to work with.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

I have known Abraham for many years and he has always been in the forefront of the property market. He has always been extremely helpful professional and I would highly recommend him to any potential client. He makes a stressful process run smoothly.PositiveResponsiveness, Professionalism

Carmelina · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

Abraham was very helpful in helping us find our next home. He's always responsive, friendly and above all else, straight talking. What all buyers and sellers of property want is clarity of communication and to know they are making good decisions when it comes to buying or selling their home. Abraham and the team help do exactly that, all with that local Crouch End touch!PositiveProfessionalism

Shaun · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

Abraham has been brilliant with our property search and helping us secure our next home. He took the time to understand what we were looking for, asked questions that helped us hone our search and gave us some great advice. Since having our offer accepted he's been on hand with any queries or problems & worked closely with our estate agent to keep everything in the chain on track. We are very grateful to Abraham for all his hard work & the kindness he's shown. Thank you.PositiveResponsiveness, Professionalism

Lou · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

Castles are without question THE BEST estate agency in Crouch End. We have bought and sold several properties through Abraham who is the only agent I would ever consider using. He makes a very stressful process absolutely painless because of his proactivity throughout, managing all sides of the equation to pre-empt any problems. His knowledge of the market is unsurpassed. both in terms of pricing and any issues or background information relating to specific properties. He has also been excellent at recommending other professionals you might need during the process (e.g. solicitors, surveyors etc) Will definitely use Castles on our next move.PositiveResponsiveness, Quality, Professionalism, Value

Catherine · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

I feel that Abraham fully delivered on what he had estimated for our recent house sale in Highgate. He is an excellent communicator and kept me completely informed throughout the whole process. He openly discussed pros and cons of various strategies eg whether to obtain planning permission before a sale etc. I cannot fault the service and the house was sold fast for a very acceptable price.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

I had tried to sell my flat through another agent in Crouch End. They pushed me to take a very low offer clearly just to get the sale. I didn't feel like a valued client at all. I withdrew the flat and re-marketed with Castles. The difference in service was night and day. Sandro, Abraham and Colin always responded quickly and their advice was solid. They also treated me like a human being and not like just another commission. And at the end of the day they achieved substantially more on the other offer. So I would highly recommend them as the agent of choice in Crouch End. A lovely team that provides service second to none.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

Abraham and the team at Castles have been brilliant with negotiating our recent house sale. Professional, available, knowledgeable and efficient, they are a fantastic team. From valuation to exchange they supported our needs, answered questions, made suggestions, found solutions... Crouch Enders are lucky to have Castles!PositiveResponsiveness, Professionalism

Emma · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

I have had the pleasure of knowing Abraham for a number of years and have recently sold my primary residence though Castles. I can say without doubt that there is no better agent in the business, Abraham rightly prides himself on his unrivalled knowledge of the local market, his understanding and management of client's needs and expectations. These transactions are likely to be among the most important financial decisions most people make and therefore you should equip yourself the best possible team, look no further.PositiveResponsiveness, Professionalism

Paul · 21 June 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

Castles is professional, fast, and engaged. We managed to buy a house with them representing the seller in less than 2 months.PositiveResponsiveness, Quality, Professionalism, Value

Gioia · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

As a buyer, I was impressed by the professionalism of Max and his team at Castles - it was rare pleasure to deal with people who have such ready, straightforward communication and respond reliably and quickly to requests.PositiveResponsiveness, Quality, Professionalism

Iain · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

Castles has helped us buy our first property. We have been particularly impressed by Josh and David’s availability, transparency and helpfulness. Thanks to them the all process went smoothly where it could have been a nightmare. Thanks again for your help and assistance. Deeply appreciated. CheersPositiveResponsiveness, Quality, Professionalism, Value

Jacques · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

I couldn’t recommend Castles enough! They really know the local market and I felt in ‘safe hands’ during the whole process. Josh supported me completely through the sale of my flat, and was not only great at keeping me updated but also proactive in so many ways! I’m sure I couldn’t have got my sale through before the end of the stamp duty holiday without him!PositiveResponsiveness, Quality, Professionalism

Jo · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

We can not speak highly enough of working with Castles, particularly working with Josh in finding our first flat. Josh's personable, honest attitude instantly put us at ease and we felt we had the time and support to make an informed decisions. Josh's provided us with clear guidance as we navigated our way through the process as first time buyers. No question too silly. He was communicative throughout, fueling us with the information and reassurance we needed. Testiment to Josh, we have subseqently recommended him and his services to friends and family, who are now using Castles to rent their property. The whole Castles gang were absolutely wonderful and made what is inevitably a stressful process, exciting and seamless. Highly recommend and look forward to working together in the future.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

Could not recommend the team at Castles enough, fantastic service from all of the team from start to finish. Max looked after us very well and worked well to liaise between us and our buyers. The chain process was made significantly easier with support from Max, without his help we would not have made stamp duty deadline. Max and the team were always on hand to answer questions and queries and settle a lot of nerves as this was the first time we had sold a property. We will be coming to Castles in the future.PositiveResponsiveness, Quality, Professionalism

Keisha · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

We recently completed on our first property with Castles and Josh looked after us through the whole process. He's excellent, cut from a different cloth than most estate agents we had previously dealt with, and he's a lovely human all around. He was always available, always listened and gave sound advice, and was super proactive whenever the process threatened to grind to a halt. I doubt without him we would have been able to take advantage of the stamp duty holiday. Can't recommend enough.PositiveResponsiveness, Professionalism

Antonio · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

Calm, level-headed, expert and trustworthy, Max was a reassuring presence throughout the sale of my property during the madness of June, when the end of the stamp duty holiday was imminent. He worked tirelessly to keep solicitors, agents, buyers and sellers on board, often brokering minor compromises along the way. David had persuaded me to go with Castles and he sold it to me partly on the strength of his team. He was right to do so. They were courteous and good-humoured even when things inevitably got a bit tense and in the end, I felt I had not just an agent, but an ally.PositiveResponsiveness, Quality, Professionalism, Value

Hilary · 20 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 4/5

Google

As a first time landlord Alex and the team at Castles provided me with comfort, confidence and trust, a kind of insurance policy. They were always professional and expeditious and delivered on a promise, which is rare in today's world. I bought the property through Castles, rented through them and when it came to selling, it was all to easy through Stuart and the team in sales. The key as ever was communication. Thank you guys for sharing my journey🙏🏾 RH

Norm · 16 June 2022 · Castles Estate Agency London (438 Hertford Road)

★★★★★ 5/5

Google

Ela and David were fantastic in support me to get the property I wanted, including troubleshooting and maintaining clear communications with the seller. Always made themselves available for a quick chat.

Charlie · 15 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

Feeling very very grateful to Josh at Castles for his help in buying our flat. I usually can’t stand estate agents if I’m honest and was dreading the process ahead of finding a home for my partner and I and our newborn baby. Josh was down to earth, realistic and honest, and helpful when it came to any queries we had. He is a good person and this was felt by us. The whole process felt like buying a home should do- like a moving on of people through much loved homes, rather than the pushy money-driven industry that property has become in London. I feel very lucky that we met Josh for this moment in our lives, he turned a daunting task into an exciting and pleasurable one. Thank you!

Ash · 15 June 2022 · Castles Estate Agency London (44 Lower Clapton Road Hackney)

★★★★★ 5/5

Google

Delighted with the service we had from Abraham and the team at Castles, Crouch End. It was second to none and seamlessly handled. Nothing was too much trouble and Abraham provided his market expertise, full attention and proactive manner at every step of the way. He was always in communication with us, our purchasers and the various other professionals. I'd really highly recommend Castles and Abraham!

Siobhan · 17 May 2022 · Castles Estate Agency London (12 Topsfield Parade Crouch End)

★★★★★ 5/5

Google

I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies regarding my rental issues and all were taken care immediately. This is an agency i would want to rent or buy again in future! Special thanks to Oliver and Portia for making the renting and reference checking smooth.

Wing · 17 May 2022 · Castles Estate Agency London (438 Hertford Road)