Trusted Agent profile · Hampshire
Verified
★★★★★
641 reviews across 3 offices and 2 platforms
Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.
282
Reviews on Google
Business-wide
359
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ...Read all 98 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 115 from buyers
I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ...Read all 6 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 11 from tenants
Carter Edwards's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsVery pleased with our relationship
We have worked well with both Lloyd and Beckii from Charles Carr. Lloyd has advised us throughout the process and Beckii has facilitated viewings as well as keeping us informed with regular telephone calks
5/5
View AgentsSo far... So good
Unlike my experience of other estate agents, Charles Carr seemed to genuinely want to sell me the property and made me feel valued as a buyer. Easy to get viewings and although it is still early days in the purchasing process so far.. so good.
5/5
View AgentsFriendly and Knowledgable
Becki was great to show us around, she gave us lots of different ideas on what we could do is we did decide to buy the house. She was really friendly!
5/5
View AgentsLook no further
My brother and I would like to whole hardheartedly thank Lloyd Westall and his team at Charles Carr for their thoroughly professional and personal approach and application during the sale of our mothers' property. As executors of our late mothers' estate, we have been very impressed.with the professionalism demonstrated by this team. Whilst we approached three estate agents to handle the sale of her house, Lloyd was the only one to hand deliver his quote, and on the same day. He was the only one to follow up on his submission. We were convinced by his realistic, understated and quietly confident demeanor.. But this is very well tempered with a steely determination to provide a complete service. Neither my brother or I live in Southampton. He went above and beyond the usual expectations by carrying out drive-by's/inspections of the empty property and reporting back. He provided expert advice when it came to presenting the house for sale and we dressed it accordingly. He and the team carried out several open days and arranged for a very high level of attendance by prospective buyers. We had several offers within two weeks and accepted an increased offers by the third week. The offer had been increased after Lloyd had weaved some magic. We would thoroughly recommend Charles Carr, and in particular Lloyd Westall and the team, for their positive and practical outlook which had a hugely significant impact on an excellent result.
5/5
View AgentsAlways kept informed excellent service from Becky
Although it's early days I am very pleased with the service Becky has provided. She keeps me updated at every stage of the process which I am very confident will lead to an early sale of my property
5/5
View AgentsGood welcome
I was given a warm welcome by the team esspecially Becki Cummings . She listened to me . We went for some house viewing .Becki was very professional and had a positive attitude . I put an offer in on a property which was accepted .very pleased with the service received so far
5/5
View AgentsHonest, helpful and nice people
Charles Carr are a great agent to work with - honest, helpful, always return a call and on hand to help a sale through. Well done especially to Louise Carr - what a gem!
5/5
View AgentsLouise has been great!
We had a little bit of a rough start to the process but Louise has really gone above and beyond and we are extremely grateful for the excellent level of service we have recieved from her! She really knows the process and has been brilliant at keeping us updated all the way through. Thank you Louise
4/5
View AgentsBeckii
Beckii is very efficient and is very prompt at replying. She was great at getting back in contact with us about viewings also suggesting some alternative properties.
5/5
View AgentsOutstanding Start to finish
Lloyd has been great from the valuation through to handling the offer. On the valuation he said that any offer is a good offer and we did get a great offer. Thanks for everything
5/5
View AgentsProfessional service,
The service you and you’re team provided was impeccable. You gave me confidence and reassurance every step of the way. Your own very professional and friendly manner also makes me, without hesitation recommend your company giving a 5 star service
5/5
View AgentsOutstanding service
Charlotte was very helpful and polite.
5/5
View AgentsSales Team Review
The sales team specifically Rebekah were fantastic, friendly professional and hard working. Thank you also to Shane
5/5
View AgentsCustomer care and faith in Estate Agents
The customer care, integrity and proactive service I have received from Beckii in the Bitterne office has been first class. I have been truly impressed by her desire to map the right property with my requirements. She has restored my faith in estate agents!
5/5
View AgentsFirst time Buyers
As first time Buyers we didn’t really know the process or what to expect Becci has been great, becci is very approachable and helps us out with all our questions and keeps us well informed Charles Carr has been great and fast acting We can’t wait to move in next year
5/5
View AgentsExcellent
I am currently in the process of purchesing my first property and have found Sophie Botto from Charles Carr estate agents to be very professional. She helped me get the property I wanted and supported me by negotiating with the vendor and helped me to find a solicitor. Sophie also answered all the many questions I as a first time buyer had in curtious manner. She is very knowledgeable and I would highly recommend her. Angela Coombs
5/5
GoogleWe bought our first home through Charles Carr and without Louise's help we would have really struggled to complete before needing to vacate our existing home. Thank you, Louise, for your never-ending patience and support!
5/5
GoogleCharles Carr was a very good agent. Emma Battye is friendly and she actively updates us every step of the way. The viewing was arranged nicely and quickly.
5/5
View AgentsA very professional young man!
Jordan from Charles Carr, has, in our opinion, acted in a very professional manner so far during the beginning of our journey to buy a new home. He has been patient and thorough during our viewings, and, thus far, has done his utmost to keep us informed of all that is happening. He went out of his way to let us know that we can contact him at any time. This we have done, and he has always responded quickly and efficiently. He is a credit to the agency. Thanks Jordan, Mo and Ralph Pitfield
5/5
GoogleCharles Carr was a very good agent. Emma Battye is friendly and she actively updates us every step of the way. The viewing was arranged nicely and quickly.
5/5
GoogleWe bought our first home through Charles Carr and without Louise's help we would have really struggled to complete before needing to vacate our existing home. Thank you, Louise, for your never-ending patience and support!
5/5
View Agentsagent Louise Carr
Louise was the only person to help us when we had a major crisis, and only on her second day. . She delved into the problem , spoke to the solicitors and came back to me with a resolution. After that she rang consistently with updates through to exchange. I have no doubt she saved the day and was extremely professional and we even had a laugh. Thank you so much.
5/5
View AgentsThank you Becky
As first time buyers we really didn't know what to expect but Becky made us feel so comfortable during our viewings. She was really patient, not pushy and always so positive and professional. It is obvious how passionate Becky feels about finding people a special home. Becky was an amazing communicater even replying outside of the normal working hours to support us. Thank you Becky for all of your help and making us feel valued. You're brilliant at your job and you made our experience an enjoyable one.
5/5
View AgentsReview of Charles Carr
I used this firm to sell a property which was diificult to sell. I dealt with a sales negotiator called Lloyd who supported the sale in the most professional way. He went the extra mile and was always available. I thoroughly recommend this firm.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.
The three Carter Edwards offices, by town:
98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."
115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
