Brown & Merry estate agents in Dacorum, Chesham, Aylesbury and 4 more

★★★★★ 5/5

Google

I would recommend Nicole, Molly and Sophie to anyone looking to rent their property. They were very professional and nothing was too much trouble. A great service provided, Thank you.

Mel · 12 January 2018 · Brown & Merry Aylesbury

★★★★★ 1/5

Google

Sadly we didn't have such a great experience with the agent. When we invited James to value our property, we had been assured there were plenty of applicants looking for houses in our area and at the price he had valued the house. Less than a month later we instructed Brown and Merry to market our house. On the day of take on I double checked the marketing price and explained that we were sure to make some money on the sale so if he thought the price might be a bit on the high side he had the freedom to suggest a lower price but only if he felt he couldn't sell at his suggested valuation. He told us again they had plenty of applicants and the house looked great so he was very confident. 2 weeks later and we didn't get a single viewing. We had zero feedback from the agent. I had to do the chasing. I had the right to use the cooling off period but I didn't like the idea of dis-instucting so we discussed bringing in a 2nd agent. 4 weeks into marketing and we still had no viewings and again no feedback. Sadly we came to the decision to let the other agent become the sole agent and asked Brown and Merry to remove our house from their website. We have dropped the value by £20k and have started to get people through the door. Trust is a big part of this industry and when you lose it, you're left with the same feeling many others have about estate agents. As a person who works in the industry, this frustrates me as I know it's not the same with all agents. The feeling with this agent is they think a take on is a success story because they get another house on their website and a board up in the street, whereas I believe the success is in the sale because surely this is when you can pay your staff for a job well done and to cover your overheads.

JASON · 12 December 2017 · Brown & Merry Hemel Hempstead

★★★★★ 1/5

Google

Have tried both renting from and buying from this place: Renting I was told yes they had a property that met what I wanted. Asked to view it, wouldn't anyone? Was questioned in great detail why on earth I would want to see it before I took it. Told them no thanks and left. Buying important information hidden from me and when I questioned this I was treated like a small child. Either that or they have no idea how important leases are!

DL · 12 November 2017 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

We bought and sold through Brown and Merry. They were fantastic throughout and always kept us up to date and informed. Rich was brilliant and made the stress of moving home a much easier experience for us. Thank you!

Rachel · 12 November 2017 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

Professional and on the ball! I'd wholly recommend Brown and Merry. They made the rental process easy, were always responsive to emails. I would look to use them again for rental or potentially selling my property in the future.

Lorraine · 11 November 2017 · Brown & Merry Tring

★★★★★ 5/5

Google

As first time renters, we were a little naive to what the processes involved. After falling in love with one of the properties at Brown and Merry's, Adam Manning showed us around and was so friendly, and helped us along every step of the way. He has been extremely knowledgeable and has gone above and beyond, and always has time to answer my many questions. His responses are always quick, and he is always in a good mood, even when I bother him with emails whilst he's out of office (whoops) I Couldn't recommend this estate agents any more! Our experience with Adam definitely encouraged us to pursue this property and we will definitely be using Brown and Merry's again.

Jessica · 11 November 2017 · Brown & Merry Tring

★★★★★ 5/5

Google

Brown & Merry Tring team have been great. They regularly rang to update me on the latest conversations between the solicitors, ( who told us very little). They worked their magic to organise 9 viewings over a weekend with only 2 days notice. They have worked hard for both us as a seller and also the buyer. I would certainly recommend this super team to help you find or sell a property. Thanks.

Clive · 11 November 2017 · Brown & Merry Tring

★★★★★ 5/5

Google

Wonderful proactive service, always touting, calling and making sure the right people view your property.

Juliette · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Great experience. Professional and very helpful staff, very quick move, I strongly recommend Brown and Merry. Thank you Megan for your help

Mariacia · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Amazing company I have let my property with them for 2 years now and have never had a problem,always happy to help and very polite.I had a lovely young lady Megan who went out all the way to get me nice people to rent my place

Samantha · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Tom and his team have been very supportive over the past 12 months. Without them, I think we would lost the will to live! I found them to be very proactive and always available to help chase things up. We are forever grateful!

Gemma · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Great service, made first time renting really simple and the staff have always been really helpful. We viewed a flat and signed for it within an hour! Would definitely recommend, thank you Brown & Merry, and Megan!

Natalie · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

After having a horrific experience with chancellors, brown and merry really came to our rescue. everyone at brown and merry was helpful, polite and professional, specially Megan in lettings who moved us into our new home within a week. I highly recommend brown and merry to anyone who is looking to move, they are a pleasure to deal with.

E · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Brown & Merry Chesham provided a fantastic service in the sale of our home. Tom, Sean and the rest of the team are always on the ball. Sean in particular helped us through all the twists and turns of the past 6 months; some were quite difficult but the team always found the right way forward. Well done kind regards Richard & Hilary

Richard · 27 October 2017 · Brown & Merry Chesham

★★★★★ 4/5

Google

We have just completed our house sale with Brown and Merry after a long, drawn-out saga. Sean showed great patience with us and couldn't do enough to help us get the deal completed. He was supportive and was always available to talk. We dealt with one or two agents before Sean who were not as reliable, so we are extremely grateful for everything he did to support us during a stressful time.

Jawad · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

We just got the keys to our first home last week and had a great experience with Sean and the team at Brown and Merry. We also used their in-house mortgage broker Ben who was amazingly helpful. Sean was easily contactable and offered straight-forward advice throughout the whole process. Our sale was relatively quick and we were kept informed all the way. We feel very lucky to be in our new home so swiftly - thank you Brown and Merry Chesham!

Alexandra · 27 October 2017 · Brown & Merry Chesham

★★★★★ 5/5

Google

Pleasant, personal and professional service. I've bought through this branch, sold through them, and used them as a letting agent. In all of the above they have been helpful, competitively priced and honest. Compared to several other local agents we've used and been disappointed by, they are definitely the agent I'd recommend in the area.

Miriam · 26 October 2017 · Brown & Merry Newport Pagnell

★★★★★ 5/5

Google

As first time buyers with no clue where to even start with buying our first home, we arranged an appointment with Alice Waites (Mortgage Services Consultant) believing we would be told to come back in a few years. From the first visit, however, she listened and explained everything, and showed us that what felt like a distant wish, could easily become a reality. Along every step of the way we were thoroughly supported, and no question was a silly question. Alice handled all the paperwork for us, and guided us through the rest knowing she was only a phone or email away. I thoroughly recommend Newport Pagnells Brown and Merry’s mortgage advice services, we could not have bought our first home without their advice and support.

Sophie · 26 October 2017 · Brown & Merry Newport Pagnell

★★★★★ 5/5

Google

I would recommend Brown & Merry to anyone, they provide a very courteous and professional service at all times.

Ms · 25 October 2017 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

I currently own three properties in Aylesbury which are fully managed by Brown & Merry. Nicole and her team from the Lettings Dept have been absolutely fantastic from advice given, finding suitable tenants efficiently to dealing with any problems that may occur during the tenancy. I couldn't recommend Nicole and her team enough!

Dharshi · 25 October 2017 · Brown & Merry Aylesbury

★★★★★ 3/5

Google

Rating only, no written review.

Marilyn · 28 August 2017 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Rating only, no written review.

Megan · 28 August 2017 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Fantastic helpful staff, I highly recommend

Natilee · 28 August 2017 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Amazing first class service from start to finish. Professional, friendly understanding and honest. Highly recommend these guys. Thanks to Jamie, Amir, Simon and Scarlett 👏🏻👏🏻 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆

Jo · 28 August 2017 · Brown & Merry Berkhamsted