Brown & Merry estate agents in Dacorum, Chesham, Aylesbury and 4 more

★★★★★ 5/5

Google

Rating only, no written review.

Toh · 27 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Big thank you to Rajal who helped my wife and I get a good mortgage for our new house! She has been very helpful, walking us through each step of the process and giving us valuable advice which has been super beneficial for us first time buyers :) thank you Rajal!!

Roy · 27 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Thank you to Shoaib & Joshua at the Brown & Merry Chesham branch for helping me find a tenant for my house. They made me feel completely at ease with the process and I'm truly grateful to them for this.

Manisha · 27 September 2026 · Brown & Merry Chesham

★★★★★ 5/5

Google

Lettings team are so helpful and really try to find a property that caters to all your wants and needs. Henry, in particular, went above and beyond to help us in our rental process. He advised us of properties that were most suited to us as soon as he was able to which made us feel like he had our best interest at heart. Super friendly, reliable, and professional and an asset to the team. Thanks so much! We are now in a lovely family home that has ticked almost every box for us and we are very grateful.

Emmajane · 26 September 2026 · Brown & Merry Tring

★★★★★ 5/5

Google

We had a brilliant experience with Henry! He’s been great from start to finish. Very quick to respond, knew the property very well and helped us move things along smoothly and quickly. Thanks so much, Henry!

Laura · 26 September 2026 · Brown & Merry Tring

★★★★★ 5/5

Google

The staff of Brown and Berry Estate Agents have been particularly helpful , courteous and quick to attend to our needs, particularly Courtney and Sophie. We would be happy to recommend Brown and Merry Estate Agents, Aylesbury to any one seeking to rent a property in Aylesbury. Albert and Rosemary Egbe

Grail · 26 September 2026 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

Hermione is brilliant! She spent well over an hour with us going through everything mortgage related and answered all our questions, giving us lots of information which was really helpful for us. She is so knowledgeable and really easy to talk to! Thank you Hermione we look forward to our next meeting with you.

Demi · 26 September 2026 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

Ethan has been absolutely brilliant throughout the whole process of buying our home and getting our mortgage sorted. As first-time buyers, there was a lot we didn’t know, and he took the time to guide us through everything, answer all our questions and give us advice whenever we needed it. He helped us find the right property, secured us the best mortgage rate he could, and was always incredibly responsive. He even worked late when needed to make sure everything was dealt with quickly. We always felt like he genuinely had our best interests in mind. We couldn’t have asked for a better mortgage advisor and would happily recommend Ethan to anyone looking to buy a home.

Owen · 26 September 2026 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

Ethan has been a huge help throughout the whole process. He was always available when we had questions and explained everything clearly, which made getting our mortgage a lot less stressful. He also gave us really useful advice while we were looking for a house and put a lot of effort into finding us the best mortgage rate, even working late to get things sorted when needed. Really happy with the service and would definitely recommend Ethan to anyone looking for a mortgage.

Ana · 26 September 2026 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

Very fast finding a suitable tenant. Realiable service, acceptable fees.

Szabolcs · 20 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Elliot was very helpful with the viewing and keeping me updated, very professional.

Jennifer · 20 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Amazing service! A special thank you to lovely Libbe for showing us around the property. She was so friendly, detailed, professional, and welcoming. I’ve never experienced service this good. Highly recommended! 😊

Mona · 20 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

I received a truly wonderful service from Raj Pandya. She is very waprofessional, knowledgeable, patient and extremely supportive throughout the process. What impressed me most was not only the quality of his work, but also his genuine care, kindness and strong human values. He listened carefully, understood my circumstances and made me feel valued and reassured. His dedication and personal approach were exceptional. I would highly recommend Raj to anyone looking for an excellent and caring mortgage adviser. Thank you so much, Raj, for all your help and support.

Loredana · 20 September 2026 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Trustpilot

Kevin

Kevin, the Branch Manager in Hemel Hempstead, has been extremely professional and supportive throughout my property-buying process. I have been particularly impressed by the calm, respectful and efficient way he has handled everything. Property transactions can be stressful and complicated, but Kevin took the time to listen to my concerns, explain matters clearly and treat my circumstances with genuine understanding. His knowledge, professionalism and excellent communication have given me reassurance and confidence during an important time for my family. It is rare to receive such a high level of personal attention and customer care. Although my transaction is still ongoing, I already believe Kevin deserves special recognition for the way he has supported me. I have every confidence in him and would highly recommend his services. Once the transaction is complete, I will be very happy to update my review to reflect my full experience. Thank you, Kevin, for your patience, professionalism and the exceptional way you have handled everything so far.

Loredana · 20 September 2026 · Brown & Merry Newport Pagnell

★★★★★ 5/5

Google

Great job, friendly and supportive

Sarah · 20 September 2026 · Brown & Merry Chesham

★★★★★ 5/5

Google

We had an excellent experience with Josh Halliday from start to finish. Josh provided us with a truly 5-star service, from showing us around the property to helping us through the entire rental process. He was professional, friendly, knowledgeable, and incredibly helpful throughout. Josh went above and beyond to make the whole experience smooth and stress-free, always keeping us informed and making sure all our questions were answered. A real credit to the team, Josh’s dedication and excellent customer service made such a positive difference. We would highly recommend Josh Halliday to anyone looking to rent a property. Thank you, Josh, for all your help!

Malinda · 20 September 2026 · Brown & Merry Chesham

★★★★★ 5/5

Google

Beth has been absolutely amazing throughout our mortgage journey. She’s gone above and beyond to help us, always been supportive and kept us updated. We genuinely couldn’t have asked for a better broker. She deserves all the recognition! ❤️

Faz · 19 September 2026 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

We put our house on the market through Brown & Merry, Aylesbury, our contact was James. From the beginning James was professional and kept us informed throughout the sale of our home.

Leonard · 19 September 2026 · Brown & Merry Aylesbury

★★★★★ 4/5

Google

Great service, both Matthew Cawood and Luke Boothroyd were very helpful from start to finish. We received a lovely welcome pack with our keys and would recommend their services.

Liam · 19 September 2026 · Brown & Merry Leighton Buzzard

★★★★★ 1/5

Google

Very disappointing experience with Amir, the branch manager. We viewed a property earlier this week which we really liked. Zac showed us around and was genuinely lovely, professional and helpful. After the viewing, Amir called us and we explained that we were very interested. The property had recently been reduced to offers over £400,000, and Amir advised that the seller was motivated, so we put forward an offer of £390,000. When this was rejected, rather than discussing whether we could increase our offer and finding out where the seller wanted to be, Amir immediately suggested he could find us something else. After asking further questions, we were told the seller wanted around £400,000, so we asked whether £400,000 would be likely to secure it. We were then told after a later conversation the seller had changed his position and now wanted £410,000. As we were serious about the property, we went into the office to speak to Amir directly. We asked how motivated the seller actually was and were told he was happy to sell now or next year. We questioned why the property had already been reduced after only around six weeks on the market if that was the case, but felt the answers we received were unclear and that responsibility was repeatedly being placed on the seller. We then asked a straightforward question: if we offered £410,000, would the property be taken off the market? At this point, Amir said he would need proof of funds and AML information. This wasn't an issue, but we were surprised this was only being requested after two previous offers. We were told it was something he personally required to make the offer as strong as possible. We simply asked Amir to speak to the seller first and confirm whether £410,000 was actually a figure they would accept before we contacted our mortgage adviser and provided everything requested. He agreed to do this and said he would call us back. When he called, he again asked for the documentation. When we asked whether he had actually spoken to the seller about our question, he initially said no and then changed his answer to say that he had. Shortly afterwards, we were told that even at £410,000 the seller would only take the property off the market once a survey had been completed. This left us feeling very uncomfortable about the transparency of the process and whether our offer and questions had actually been presented to the seller in the first place. We were also asked a few times from the beginning whether we would use Brown & Merry's mortgage adviser, despite making it very clear that we already had a family friend dealing with our mortgage. We have since become aware of wider concerns around conditional selling within the industry, which made the repeated questioning particularly uncomfortable. We cannot say what was happening in this particular case, but it certainly left us questioning the process. We completely understand that sellers can change their minds and that agents have procedures they need to follow. However, as buyers, we felt the goalposts continually moved, information was not communicated clearly, and we were left wasting time pursuing offers without knowing where the seller actually stood. It's a real shame because we genuinely liked the property and were serious buyers. We would have liked to feel that the agent was facilitating an honest negotiation between us and the seller, rather than feeling that we were constantly being given different information. After this experience, we would unfortunately not feel comfortable using Brown & Merry again. The one positive was Zac, who was genuinely lovely, professional and a credit to the company.

Lauren · 15 September 2026 · Brown & Merry Tring

★★★★★ 5/5

Google

I have just sold my house through Brown and Merry, Woburn Sands. My main contact throughout was Harvey Butler, he was always pleasant and helpful. He came back to me with any answers to the questions I had and kept me updated at all times. Unfortunately, we had a rather stressful completion date with our buyer, However, Harvey and the team went above and beyond to assist and get it over the line. This was greatly appreciated as I was located in another part of the country. Well done guys, I would definitely recommend.

Ann · 15 September 2026 · Brown & Merry Woburn Sands

★★★★★ 5/5

Google

Recently had a house viewing with Hannah, she was really friendly and helpful. She answered all my questions and took her time understanding my situation and checked in after the viewing.

Harry · 12 September 2026 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

Highly Recommended for you Rental Property Requirements. Andrew is very professional and has been extremely helpful in every aspect of the rental process ftom finding very suitable new tenants, to making clear all the certified paperwork required - making the whole process as stress free as possible. I would highly recommend Andrew for all your rental requirements.

Oliver · 12 September 2026 · Brown & Merry Leighton Buzzard

★★★★★ 5/5

Google

Highly Recommended- For all your Rental Property needs. Andrew has proven to be highly professional throughout the whole process, from finding great new tenants, to managing the requirements of the switchover to the new tenants. Having tried different estate agents - Andrew at Brown & Merry in Leighton Buzzard will exceed all your needs and requirements.

Irina · 12 September 2026 · Brown & Merry Leighton Buzzard