Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI found a property on right move. When I called Brockenhurst Aidan answered and introduced me to numerous properties.
Aidan was extremely helpful and answered any questions I had promptly.
Everyone at Brockenhurst has been great. I’ve always been able to talk to someone if I had a question and without fail was answered.
I felt greatly supported throughout the purchase. Ultimately it was a smooth process and would absolutely recommend Brockenhurst Estate Agents
Joseph · 21 October 2025 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your kind words and recommendation. We’re so pleased to hear Aidan and the team were able to support you throughout your purchase and make the process feel smooth. It means a lot to know you felt well looked after, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleI found them to be an efficient and knowledgable team who communicated well throughout the process of my house purchase. In particular I would like to thank Ashlea Harrod who was very supportive and helpful.
Liz · 21 October 2025 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your kind review. We’re delighted to hear that you found the team efficient and communicative throughout your purchase, and that Ashlea’s support made such a positive difference. She’ll be so pleased to see your feedback. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleWe’ve had the absolute pleasure of working with Brockenhurst Estate Agents to purchase our family home, and we couldn’t be happier with the experience. From the very start, their knowledge of the local area and the property market was …
The · 14 October 2025 · Brockenhurst Andover
Agent replied · 8 December 2024
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are absolutely delighted to hear about your positive experience with us and to know that you’ve found your perfect family home. It means the world to … More
★★★★★ 5/5
GoogleAnji was fantastic. The property purchase was a frustrating process due to elements outside of the vendor and agents control, but Anji kept the chain updated as we navigated the way through & was great at getting things moving quickly. We …
Ross · 14 October 2025 · Brockenhurst Andover
Agent replied · 8 December 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that Anji was able to assist you throughout the challenging aspects of your property purchase. We understand how frustrating unforeseen delays can be, … More
★★★★★ 4/5
GoogleFriendly, fair and focused on achieving the right result for our sale. The property was marketed beautifully, the fees were competitive, a buyer was found quickly, communication was regular, questions or concerns were always resolved, the …
Lesley · 14 October 2025 · Brockenhurst Andover
Agent replied · 8 December 2024
Thank you so much for your fantastic review! We're absolutely thrilled to hear about your positive experience with our team and that we could make the sale of your property as smooth and efficient as possible. … More
★★★★★ 5/5
GoogleMrs Moreton
I would like to thank All the staff at Brockenhurst Estate Agents from.the Valuation
And marketing right through to Completion on.the sale of my bungalow . The team are a very happy and helpful team Sarah , Matt , Kian, . Daniela, Julie , Dawn who made it go.so smoothly, after 3rd attempt to find a buyer. They are a very happy friendly team to the highest standard. And can answer all the questions thrown at them. Kian was so helpful
In getting a buyer . So I can recommend Brockenhurst to all.my friends to this agent.
Marjorie · 12 October 2025 · Brockenhurst Basingstoke
Agent replied · 24 December 2024
Thank you so much for your lovely feedback, Mrs. Moreton! It has been an absolute pleasure assisting you throughout the sale of your bungalow. We're thrilled to hear that you found the process smooth and that our team, Sarah, Matt, Kian, Daniela, Julie, and Dawn, provided the highest level of service. It means the world to us that you’d recommend Brockenhurst to your friends, and we’re so pleased Kian could help secure the right buyer for you. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleWriting from the perspective of a buyer here. I had a very good experience with Brockenhurst, right from trying to get an offer accepted to completion. Everyone I encountered was warm, professional, and kept me very much in the know. During my search for a house I have had encounters with a few estate agents, and Brockenhurst has definitely been the best of these!!!
Shout out to Sarah, Kian, and Dawn. All easy going and informative about the whole process.
Thank you ☺️
Rebecca · 12 October 2025 · Brockenhurst Basingstoke
Agent replied · 23 October 2024
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you felt supported throughout the buying process and that our team, especially Sarah, Kian, and Dawn, made a positive impact. It’s wonderful to know that we stood out among your experiences with other agents. We're proud of our warm, professional approach and love hearing that it made a difference for you.
Wishing you all the best in your new home, and if you ever need anything in the future, we’re always here to help! 😊
★★★★★ 5/5
GoogleWe recently purchased a house through ewe move.
We could not recommend them more. They were professional, not over powering, and kept us informed and updated every step of the way.
Craig in particular was amazing. He coached us through, and kept us sane! He was always available at the end of the phone, and made the whole process so much easier.
Thankyou so much.
Emily · 10 October 2025 · Brockenhurst Oakley
Agent replied · 10 July 2026
Thanks for your review Emily, we appreciate you taking the time. The team prides itself on being professional and supportive without being overbearing, so it’s wonderful to hear this came through. Craig is especially pleased to have been able to guide you through the process and make things feel easier along the way. Thank you for your kind words, the whole team wishes you every happiness in your new home.
★★★★★ 5/5
GoogleHi,
I would like to say a massive thank k you to James, for all the hard work he has done for us. He really is a credit to the company. James is outstanding at his job, listens well to all your needs and brings dreams to reality. Thank you so much James .
Kind regards
Sandra .
Sandra · 9 October 2025 · Brockenhurst Andover
Agent replied · 8 May 2026
Dear Sandra,
Thank you so much for your lovely review and kind words about James! We are delighted to hear that he made such a positive impact and helped bring your dreams to reality. James truly is an asset to our team, and your feedback reinforces the effort he puts into delivering exceptional service.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you all the best!
★★★★★ 5/5
GoogleThe guys at Brockenhurst were great.
James, Clare and Anji done a really good job finding us our home and always kept us in the loop with convenient communication. They were also able to accommodate weekend viewings with some of their other staff which worked great for us. They kept in touch with our solicitors which was convenient, as it kept everyone on the same page and made the process seamlessly simple.
We would recommend Brockenhurst to any one looking to buy, rent etc, and we would ourselves use their services again.
Many thanks!
Zee · 9 October 2025 · Brockenhurst Andover
Agent replied · 8 May 2026
Thank you for taking the time to share such a wonderful review. We’re absolutely delighted that James, Clare, and Anji were able to help you find your new home and that their consistent communication, flexibility with weekend viewings, and coordination with your solicitors made everything run so smoothly. We always strive to make each step of the process as convenient and stress-free as possible, and it’s great to hear that we succeeded.
We truly value your kind recommendation and look forward to assisting you again in the future, whether you’re looking to buy, rent, or sell!
★★★★★ 5/5
GoogleWe have been working extensively with Tianna to secure a rental property from abroad. I've never lived in the UK, and my husband hasn't rented there for many years, so we were a bit out of the loop. We couldn't manage to get the first property we wanted (poor timing on our part), and I reached back out to Tianna when I found a neighboring one available soon after. Things worked out, even after looking like it might not, and her kindness, professionalism and patience got us to the finish line! Others probably would've given up on us with having a more complicated and annoying situation and just given it over to one of the many other interested parties.
I can't thank her enough and this is such a great start to our move! Truly glad to be working with her and excited to start a new chapter in a happy home.
Amanda · 9 October 2025 · Brockenhurst Andover
Agent replied · 8 May 2026
Thank you so much for your kind words! We’re absolutely delighted to hear that Tianna was able to support you through the process and help you secure the right home. Moving from abroad can be a challenge, and we truly appreciate the trust you placed in us to guide you through it.
★★★★★ 5/5
GoogleI am thoroughly impressed with the team at Andover, and especially Anji, the move manager. When I was choosing an estate agents I specifically chose Brockenhurst because they had a dedicated person who would follow up the sale process to ensure everything was progressing. Anji went above and beyond in this role, with endless patience and always diligently ensuring everyone in the chain was progressing as well. I truly believe we made it to exchange because of her hard work! Thank you to everyone on the team for everything they do and I would highly recommend this estate agents.
Vicki · 9 October 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you so much for sharing your wonderful experience with our team in Andover! We're delighted to hear how impressed you were with Anji and her dedication as your move manager. Having someone focused on progressing the sale process is something we take pride in, and it's fantastic to know that Anji’s hard work and diligence made such a difference in your journey to exchange. Your kind words mean the world to us, and we’re so grateful for your recommendation. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleBrockenhurst helped us with the sale of our property and so happened to be the agent for the one we were buying.
Every aspect was explained well and it didn’t just stop at the offer acceptance. All the way through to completion they were on our side keeping us informed and working tirelessly to get the completion through even with our unfortunately poor conveyancers.
A massive thank you to the entire team.!
Lee · 9 October 2025 · Brockenhurst Andover
Agent replied · 25 December 2024
Thank you for your fantastic feedback! We're so glad we could assist with both the sale of your property and the purchase of your new home. It’s great to hear that our team kept you well-informed and worked tirelessly to ensure everything progressed smoothly, even when challenges arose. Your kind words mean the world to us, and we’re delighted we could support you throughout the entire process. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThe whole process started well with a really positive initial meeting and valuation.
During the marketing part, contact was excellent and the viewings were carried out with great professionalism.
A really positive experience and a great team to work with.
Joanna · 5 October 2025 · Brockenhurst Andover
Agent replied · 10 September 2025
Thank you for taking the time to share your experience. We're so glad the process felt positive throughout and that our team's professionalism stood out. It was a pleasure working with you!
★★★★★ 5/5
GoogleWe were approached by Rhys from Brockenhurst as he was aware that we were on the market; it had previously been with another agent for 2 months without a single viewing! Upon signing with Rhys and Adam, they sold our property within several weeks of it going live with them, despite the Christmas shut down in the middle. We were and are very impressed with their proactive marketing approach, professionalism and their can-do attitude at all times, backed up with courtesy and a ready smile. So pleased they found us.
Tracey · 5 October 2025 · Brockenhurst Andover
Agent replied · 7 May 2026
Thank you so much for your kind words! We're delighted that Rhys and Adam were able to turn things around so quickly for you, especially during the festive period. It's always our goal to take a proactive, professional approach and to make the experience as smooth and positive as possible. We're so pleased we could help and truly appreciate you taking the time to share your experience. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleBrockenhurst have been fantastic. They helped sell our home and purchase the new home, without them it never would have happened. Would highly recommend them as estate agents to anyone who asks. First class service, friendly knowledgeable attitude and personalised communication throughout from the whole team which worked on our behalf, especially thanks to Rhys. Thank you all, again, for everything.
Draken · 5 October 2025 · Brockenhurst Andover
Agent replied · 28 May 2025
Thank you so much for your kind words and glowing review! We’re delighted to have helped you successfully sell your home and secure your new one. It’s great to hear that the team’s support and communication made such a difference throughout the process. Rhys will be especially pleased to receive your thanks. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleSelling our home with Brockenhurst was the quickest and easiest experience. James came to our house for a valuation and within 4 hours , he had sold our home that evening to a lovely couple! The team then worked hard to help us find our dream home. Throughout the process they were good with communication, keeping us up to date regularly with developments in our chain. We cannot thank them enough.
Emily · 5 October 2025 · Brockenhurst Andover
Agent replied · 2 May 2025
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that James was able to secure a sale for you so quickly and that the rest of the team helped you find your dream home. It’s always our goal to make the process as smooth and stress-free as possible, so knowing we delivered on that means the world to us. Wishing you all the best in your new home, and thank you again for choosing Brockenhurst!
★★★★★ 5/5
GoogleWe used Brockenhurst Estate Agents to view 3 properties in Andover. The process of arranging the viewings in the short amount of time we had was very smooth. All 3 properties met our criteria but 1 stood out. James was extremely knowledgeable about the property and we had a very successful viewing. Follow up was good on a few questions we had after leaving the property. Overall the experience was very positive and I was impressed with the property details they provided.
Neil · 1 October 2025 · Brockenhurst Andover
Agent replied · 10 September 2025
Thank you for taking the time to share your experience. We’re really pleased to hear that arranging the viewings went smoothly and that James was able to provide the knowledge and support you needed on the day. It’s great to know one of the properties stood out and that the follow-up and details met your expectations. We really appreciate your feedback and hope to assist you further as you move forward!
★★★★★ 5/5
GoogleWould highly recommend Brockenhurst Andover, with a particular call out to Adam & James. Not only did we sell our house through Brockenhurst but we also purchased our most amazing family home through them.
From the sale of our house, Adam & James worked so hard phoning through their client lists & gaining viewings. After each viewing they gave constructive feedback or left a voice note. Keeping regular contact with us via the WhatsApp group.
They kept us in mind for any suitable homes that came up & in some cases allowing us to have the first viewing before online marketing. Really going above & beyond for their clients.
Thank you to Adam & the team :)
Sam · 1 October 2025 · Brockenhurst Andover
Agent replied · 14 April 2026
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that you had such a positive experience with Brockenhurst Andover, and especially with Adam and James.
They both take great pride in delivering a personal and proactive service, so it’s lovely to see their efforts recognised, from working hard to generate viewings and provide honest feedback, to keeping you informed every step of the way. It’s also fantastic that we were able to help you not only sell, but also secure your amazing new family home.
Thank you again for choosing us, and we wish you all the best as you settle into your new chapter!
Warm regards,
The Brockenhurst Andover Team
★★★★★ 5/5
GoogleBuying a house can feel overwhelming, but working with Rees made the whole experience so much easier. He was very knowledgeable and always happy to answer my questions, no matter how big or small. What I really appreciated was how professional he was while still being approachable and friendly. He always gave me advice that suited my needs, and I never felt pressured at any point. Thanks to Rees, I felt confident every step of the way.
A big thank you as well to Dawn for all her assistance with the move process. She was so professional, proactive, and supportive, which really helped everything run smoothly. I’m so grateful to both Rees and Dawn for all their help and would happily recommend them to anyone looking to buy a home.
L · 1 October 2025 · Brockenhurst Andover
Agent replied · 14 April 2026
Thank you so much for your wonderful feedback. We’re delighted to hear how much Rhys’ knowledge and approachable manner, along with Dawn’s support and professionalism, helped make your purchase feel smooth and stress-free. They’ll both be so pleased to know the difference they made.
We really appreciate your recommendation and wish you every happiness in your new home!
★★★★★ 1/5
GoogleI've had an extremely disappointing experience with Brokenhurst estate agents.They recently demanded payment for a service, yet at no point did they issue an invoice, contract, or any clear breakdown of charges beforehand. Despite repeated requests for clarification and formal documentation, none was provided.
This approach is completely unprofessional and raises serious concerns about transparency and proper business practices. No one should be expected to hand over money without clear, documented communication about what is being charged and why.
I would strongly advise others to be very cautious when dealing with this agency. Always insist on everything in writing and don’t assume that just because they’re in a position of authority, their processes are sound. My trust in this company has been completely eroded.
Paula · 1 October 2025 · Brockenhurst Andover
★★★★★ 5/5
GoogleThe Brockenhurst letting teams have been incredibly efficient, helpful and supportive of me in renting out part of my property
They’ve always responded promptly, been understanding of delicate or awkward situations and they have advised me when prices should go up or down.
I wouldn’t hesitate to recommend them to someone else and I am happy to be a repeat customer of an agent I can trust.
Jo · 1 October 2025 · Brockenhurst Ludgershall
Agent replied · 13 November 2025
Thank you so much for the lovely review! We're really pleased to hear you’ve had a positive experience with our lettings team. Your trust and continued support mean a lot to us, and we’re always here if you need anything.
★★★★★ 5/5
GoogleBrilliant service, very attentive, professional and most importantly patient (with us small portfolio landlords:). )
Can’t recommend enough!
Ps - Go lettings
Adrian · 1 October 2025 · Brockenhurst Ludgershall
Agent replied · 13 November 2025
Thank you so much for your lovely review! We're really pleased to hear you found our service attentive, professional, and patient, it’s always a pleasure supporting landlords, no matter the size of the portfolio. 😊
We truly appreciate your recommendation and look forward to continuing to work with you.
All the best,
The Brockenhurst Lettings Team
★★★★★ 5/5
GoogleI have been a landlord with Brockenhust for over 3 years now and although initially there were some hiccups they have vastly improved on their customer service and most importantly on their communication. I must mention Lou has been instrumental in providing a clear and efficient service. She is always happy to help and so professional. I am impressed with the turn around of how they have vastly improved on their service. Any issues with the property are promply highlighted and delt with. They also offer solutions when it comes to maintenance issues and yearly gas certification. I am a happy customer now and we will continue to use them going forward. I can rely on their professionalism and have the piece of mind that my property is well managed and looked after.
Edrees · 1 October 2025 · Brockenhurst Ludgershall
Agent replied · 13 November 2025
Thank you so much for your honest and encouraging feedback. We’re truly grateful to have had your continued trust over the past three years. While we’re sorry there were some initial hiccups, it’s great to hear that our efforts, particularly in communication and service, have made a real difference.
Lou will be especially pleased to hear your kind words; she’s a valued member of the team and takes great pride in delivering a professional and supportive service. We’re delighted to know you now feel confident and at ease knowing your property is in good hands.
Thank you again for your continued custom, we look forward to working with you for many more years to come.
Best regards,
The Brockenhurst Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
